HOW TO

APPROACH CASE
STUDIES
 Problem/ Situational Analysis

Step 2: Define the

Step 1: Understand the problem clearly
problem situation based on the
information available.

Step 3: Analyze the problem

using various tools. Data
collection and clearing objectives
(both short term and long term)

Step 4: Develop clear criteria

for evaluating options
available
 Decision Making

Step 5: Generate alternative

options available to address the
problem, taking into account the
constraints of the situation.

Step 6: Evaluate the

options based on
developed criteria
Step 7: Choose the best
option so as to arrive at
specific decisions
 Implementation

Step 8: Work out a clear plan for implementation. It requires

effective communication of plans, information and other
managerial processes in both written as well as oral media.
 Contingency Plan

Step 9: Develop contingency plans as appropriate. It is necessary to

identify possible weak links in the action and implementation plan
and develop alternative or backup plans that will be put into play if
required.
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