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Write your scripts here:

1. Establish eye contact


2. Approach customer and deliver your approaching script
APPROACHING SCRIPT:

APPROAC
H 3. Hand over the flyer/demo gadget
4. Build rapport
RAPPORT SCRIPT:

5. Introduce yourself:

6. State your purpose:

7. Deliver the FAB statement:


SALES
PITCH

8. Ask YES questions:

9. Pen-to-Paper (process the application)


PEN-TO-PAPER SCRIPT:

CLOSE
THE 10. Recap:

SALE!

This item's classification is Internal. It was created by and is in property of the Home Credit Group. Do not distribute outside of the organization.

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