Universal Remote (RM pro) Quick Guide

compatible with Amazon Alexa

 Hangzhou Gubei Electronics Technology Co., Ltd.

Copyright Information

The information contained in this document is the proprietary information of Hangzhou Gubei
Electronics Technology Co., Ltd. (hereinafter referred to as BroadLink). No portion of this
document may be altered or edited in any form or by any means without the prior written
consent of BroadLink, the copyright holder.

The information contained in this document contains proprietary information restricted by

Amazon. It is strictly prohibited to disclose any part of this document to the public.

BroadLink reserves the right to make modifications, additions and deletions to this document
due to typographical errors, inaccurate information, or improvements to products mentioned in
the document at any time and without notice. Such changes will be incorporated into new
editions of this document or published as an errata sheet.

Version History

V 1.0.0 07/18/2017 1st issue of preliminary document

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I. Introduction
1.1 Product Overview
1.2
What This Product Does

The Universal Remote makes it easy to control your infrared frequency (IR) & radio frequency
(RF) appliances such as TVs, cable TV set-top box (STB), DVDs and ACs from anywhere in the
world using the Intelligent Home Center (ihc) App.

Supports IR & RF Devices:

Infrared frequency: 38K
Radio frequency: 433MHz
Universal Remote

Compatible with Android and iOS

The free ihc App lets you run them from any Android (4.0 and higher) or iOS (iOS 8.0 and higher)
device.

Main Features

 All in one remote control

With stable and reliable IR or RF signal, you can integrate all your IR and RF controlled
devices into one App.

 Remote control via Wi-Fi/3G/4G

Control your IR and RF appliances from anywhere in the world.

 Timers for your appliances

Set timers in order to automate appliances.

 Wide IR code coverage

Choose the brand of remote control that matches your own for easy calibration.

 Healthy sleep
Set specific temperature curves for your air conditioners and sleep more comfortably whilst
saving energy

 Work with Alexa

Use your voice to control your TV, “Alexa, turn on the TV”, “Alexa, change the channel to
Fox” and so on.

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Buttons and Indications

LED Status Indication

Flashes quickly (about 2-3 times per
second)
Blue Wi-Fi LED
Flashes fast to slow then goes off
(during configuration)
Flashes slowly (once per second)
On (during button learning)
Orange
Operation LED
Flash once (during button learning)
In configuration mode (the
Universal Remote is waiting to be
added to a network).
Added to Wi-Fi network.
No network connection. Please
check the network and re-
configure the device.
Waiting for buttons to be learned.
Please point the physical remote
to the Universal Remote and press
the physical button to learn.
The button has been successfully
learned.

Button Description
Insert a needle into the designated keyhole, press and hold for at least 6
seconds until the Blue Wi-Fi LED flashes quickly (about 2-3 times per
Reset Button second).

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II. Setup the ihc App
Download and Install App
Download the ihc App from the App Store or Google Play by searching “ihc” or “Intelligent Home
Center”.

Now, connect to a Wi-Fi network with internet access.

The App supports iOS 8.0 / Android 4.0 and above.

Note:
1) The Universal Remote only supports Wi-Fi networks of 2.4GHz.
2) The length of the password should be no more than 32 characters.

Set Up Your Account

To set up your ihc account:

Tap log in with Facebook or sign up with email or phone number.

If you sign up with an email address, we will send you a verification code to the given email.
Please check your emails and input the code and set your password to finish the account setup.

If you sign up with a cell phone number, the verification code will be sent to that phone number
as an SMS.

If you log in with your Facebook account, simply sign in using your Facebook credentials.

Note:
If you did not receive the verification code, please check your spam mail. If you still do not
receive it, please try again with another email address. If you use a phone number to sign up,
ensure that you have cellular network and you may need to check if the SMS is being blocked
by certain Apps.

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Setup Your ihc iHome
After signing in for the first time, set up your home in Me. Name your home and select a photo
for easy recognition.

Set up your Universal Remote

Power on your Universal Remote using the USB cable and power adapter provided. If it is the
first time that the Universal Remote is being used, the blue Wi-Fi LED will flash rapidly (about 2-

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3 times per second) indicating that it is in configuration mode (waiting to be added to a network).

If it is not the first time that the Universal Remote is in use, configuration mode may not work
automatically. In this case, please insert a needle into the designated reset button keyhole, press
and hold, for at least 6 seconds until the blue Wi-Fi LED flashes rapidly (about 2-3 times per
second).

Add Device
This section shows you how to add the Universal Remote as a device in the ihc App.

In the App, select Add device or in Devices, select ＋.Scan the bar code on the packaging or
tap Add by categories to select the category and model manually. In Universal Remotes, select
RM pro.

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Check the Wi-Fi name and input its password. Tap Next so that the Universal Remote will be
added as a device. The process may take 20-60 seconds, depending on network conditions.
Once the configuration is completed, the blue Wi-Fi LED will flash slowly then turn off, choose a
room for the device and tap Done.

Note:
1. Please keep the device and your phone in good Wi-Fi signal range.
2. A reset can resolve most issues: Reset your Universal Remote by inserting a needle into
the designated reset button keyhole, press and hold, for at least 6 seconds until
the blue Wi-Fi LED flashes rapidly, then repeat the configuration process.

If you fail to configure the Universal Remote using the above method, please tap Try other
methods and follow the in-App wizard to enter AP mode configuration: Insert a needle into the

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designated reset button keyhole, press and hold the reset button for at least 6 seconds until the
LED indicator flashes rapidly. Repeat this and hold the reset button until the blue LED indicator
flashes slowly at intervals. This indicates that the Universal Remote has entered Wi-Fi AP mode.
Now, connect the Wi-Fi of your Android or iOS device to the Universal Remote’s AP (Wi-Fi name
BroadLinkProv). After connecting, switch back to your home Wi-Fi. Universal Remote will enter
AP mode configuration. It will take around 20-60 seconds, depending on network conditions.
Once configuration is completed, the blue Wi-Fi LED will flash slowly then turn off, choose a
room for the device and tap Done.

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Add Remote
If it is the first time that the Universal Remote is in use, the ihc App will automatically show
different appliance options for their remote controls to be added. Select the type of appliance
you want to control and add its remote. For example, if you want to add a TV (without a set-
top box), tap TV and select your brand of TV.

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Now, turn off your TV using its physical remote control and follow the instructions to start
calibrating the physical remote to the ihc App. During the calibration, the Universal Remote will
send several control commands to the appliance and all you have to do is confirm the results.
When the calibration is done, the ihc App will show a remote control panel with buttons mapped
from the physical remote.

If the ihc App learns a button incorrectly during calibration, tap  on the top right corner. Select
Learn from the drop-down menu to re-learn a button. For example, if VOL+ has been incorrectly
learned, tap Learn again on the right of the button of VOL+, the indicator LED will turn orange.
Press VOL+ on the physical remote towards the Universal Remote. The orange indicator LED
will go off, which means the button has been re-learned successfully.

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If you use your TV alongside a set-top box (STB), then first calibrate the TV remote according
to above steps, as it is necessary to turn the TV on/off before using the STB. Then calibrate the
remote of the STB. Ensure you are in the correct room in the ihc App, tap RM pro, then tap
＋. In STB, choose the brand of your STB, input the postcode of your location. Then calibrate
the STB remote following the same steps as when calibrating the TV remote.

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If you cannot find the brand of your appliance in the list, you can use a “User-defined remote”
to learn the buttons individually. Tap＋, the indicator LED will turn orange, please point your
remote to the Universal Remote and press the button on the physical remote to learn. The
orange LED will go off, and the button will have been learned successfully. Name the button
and select an icon for it.

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13
If you would like to use voice control for the TV channels, Tap CH in the remote control panel.
Input the channel name and channel number, then save it.

Note:
Only when the account link steps are completed and the device has been discovered in the
Alexa App will using voice control for the channels by name be possible. Please go to section
III for more information.

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III. Setup Alexa
Install Alexa
Install the Alexa App, then log in using your Amazon account (if you don’t have an account,
please create one). Tap ≡ to open a side menu and select Settings. Then tap SET UP A NEW
DEVICE. Choose the device you want to setup. Choose Alexa’s language from a drop-down menu.

Long press the power button on Alexa until the light ring turns orange. Alexa will then tell you
that she is in setup mode. Next, connect your Android/iOS device to Alexa’s Wi-Fi (Wi-Fi name
Amazon-XXX). Alexa will tell you when she is connected. Then, connect your Android/iOS device
back to your home Wi-Fi. Alexa will take a few minutes to complete setup.

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Enable Skill
Tap ≡ to open a side menu and select Skills. Search “BroadLink Smart Home” to find the skill.
Select the skill to enable it.

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Link BroadLink Account
Input your ihc App credentials, tap Sign in. This will link your ihc account to Alexa. After linking,
tap Done.

Discover Device
Tap DISCOVER DEVICES. Alexa will search for your BroadLink Smart Device.

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Note: If you are not prompted to DISCOVER DEVICES, you can also find DISCOVER DEVICES on the
Alexa App Smart Home page.

Say to Alexa
Assume you named your TV in ihc App as “TV”, you can use these commands to control it:

Alexa, turn on the TV

Power control
Alexa, turn off the TV
Alexa, turn up volume by 10 on the TV
Alexa, volume up 10 on the TV
Alexa, volume up on the TV
Alexa, volume down on the TV
Volume control
Alexa, turn up the volume on the TV
Alexa, lower the volume on theTV
Alexa, mute the TV
Alexa, unmute the TV
Alexa, channel up on the TV
Alexa, channel down on the TV
Channel control Alexa, next channel on the TV
Alexa, change to channel 20 on the TV
Alexa, change the channel to FOX on the TV *
Alexa, play the TV
Alexa, stop the TV
Alexa, pause the TV
Multimedia control
Alexa, resume the TV
Alexa, next on the TV
Alexa, next song/video/photo on the TV

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 Alexa, go forward on the TV
Alexa, rewind on the TV
Alexa, fast forward on the TV
* Requires channel setup before this command is available.

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