Ravnish Goyal

Phone#: +1 4379881847
Email: ravnishgoyal28@gmail.com

OBJECTIVE

Performance driven and results-oriented individual looking for a part-time job in customer service.

PROFESSIONAL SUMMARY

Experienced service-orientated individual with strong customer handling skills.

Ability to perform independently as well as a team player.

Customer service profession with over 3 years of experience in the field.

EDUCATION

SEPTEMBER 2021- PRESENT

Graduate certificate in Human resource and business management, Algoma University.

WORK EXPERIENCE

Organization Duration Role Location

October 2021-February Customer Service
Walmart Brampton
2022 Associate

McDonald’s July 2020 – July 2021 Cashier Ludhiana, India

Reliance April 2016- May 2019 Sales Executive Ludhiana, India

Responsibilities at Walmart : -

 Ensure proper organization of the store

 Respond to customer complaints and questions
 Contribute to the customer service experience
 Educate and enlighten customers on product prices and details
 Address challenges according to policies of Walmart
 Handle issues of return, exchange, and refund
 Managing Inventory
Skill:

 Microsoft Word, power point Excel.

 Excellent communicator.
 Quick learner.
 Pressure handling.
 Polite with customers.
 Good presentation skills.
 Strong planning and critical thinking skills.
 Strong problem-solving skills.