International School of Management and Technology (ISMT)

Kathmandu, Nepal

BTEC HND in Hospitality Management

Student Name:
Unit 4: The Hospitality Business Toolkit

Unit Code: Y/616/1791

Academic Year: Nov 2019

Unit Assessor: Prakash Thapa

Assignment Title: Role of HR strategy in Hospitality Business

Assignment no.: 01

Issue Date: 26th January 2022

Submission Date: 26th February 2022

Internal Verifier Name:

IV Date:

Submission Format:

Each student has to submit their assignment as guided in the assignment brief. The students are guided
what sort of information is to produce to meet the criteria targeted. Prepare the assignment as guided
below.

Unit Learning Outcomes:

LO2 Assess how to manage the Human Resource (HR) life cycle within the context of HR strategy

LO3 Illustrate the potential impact of the legal and ethical considerations on a Hospitality business

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 Assignment Brief and Guidance:

Scenario

You have been appointed as an assistant talent acquisition manager in a hospitality business. Working closely
with the HR director you are to develop, manage and improve the annual performance review process. You
are reviewing and updating training and development programs for food and beverage department in order to
improve programs and procedures to promote employee engagement, retention and professional
development.

Selecting a specific job role within a food and beverage department, you are to review the issues regarding
retaining staffs, as well as the stages of the HR life cycle and how these can support talent acquisition and
retention. You will then develop a performance management plan. You have been asked to present them
information as part of the training for food and beverage managers.

Part 1

Section A:
Prepare a document about 2000 words that

 Reviews the different stages of HR life cycle applied to a specific hospitality job role in food and
beverage sector and their importance for retaining and developing talent.
 Develops a performance management plan to support the specific hospitality job role applying
techniques to resolve both negative behavior and overcome issues of staff retention.
 Evaluates the importance of HR life cycle in relation to the role HR plays in supporting, growing and
retaining talent and overcoming issues of staff retention.
 Makes valid judgments and recommendations on how HR processes and documents can be
improved for effective talent planning throughout the HR life cycle .

Section B:

Prepare report about 2000 which includes following:

1. Identify specific legislation that a hospitality organization (you have to refer to a specific example)
has to comply and adhere to and using specific examples illustrate how company’s employment and
contract law has potential impact upon business decision making.
2. Providing specific examples, examine and critically reflect the potential implications and impacts of
regulations, legislations, standards and ethical principles upon decision-making in an organization.
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Pass Merit Distinction

LO2 Assess how to manage the Human Resources life cycle within the context of HR strategy

P4 Review the different stages of the HR life M2 Evaluate the D2 Make valid judgements
cycle applied to a specific hospitality job role importance of the HR life and recommendations on
and their importance for retaining and cycle in relation to how HR processes and
developing talent strategic talent documents can be
management and improved for effective
P5 Develop a performance management plan overcoming issues of staff talent planning throughout
for a specific hospitality job role applying retention the HR life cycle
techniques to resolve both negative behaviour
and overcome issues of staff retention
LO3 Illustrate the potential impact of legal and ethical considerations on a hospitality business

P6 Identify specific legislation that a hospitality M3 Examine the potential
organisation has to comply and adhere to implications of regulations,
legislation and standards
P7 Using specific examples illustrate how upon decision-making in a
company, employment and contract law has a hospitality organisation,
potential impact upon business decision making providing specific
in the hospitality industry examples
D3 Critically reflect on the
potential impacts of
regulations, legislation and
ethical principles upon
decision-making in a
hospitality organisation,
providing specific
examples

Mention all the grades awarded in this assignments:

Note: Please access HN Global for additional resources support and reading for this unit. For further
guidance and support on report writing please refer to the Study Skills Unit on HN Global. Link to
www.highernationals.com
 Other Recommendations:
 It should be the student’s own work – plagiarism is unacceptable

 Your work should be submitted as a well presented, word-processed document with headers and
footers, and headings and subheadings.

 You are expected to undertake research on this subject using books from the Library, and resources
available on the Internet.

 Any sources of information should be listed as references at the end of your document and these
sources should be referenced within the text of your document using Harvard Referencing style

 Your report should be illustrated with screen-prints, images, tables, charts and/or graphics.

 (Expect guided otherwise) must be typed in Times New Roman or Ariel, size 12, 1½ spacing, justified
(align to both left and right), have the standard cover sheet and be signed stating that the work is
original.

Assignment Prepared By: Signature: Date: 23 Jan 2022

Naresh Dangi

Brief Checked By: Brief Verified Signature: Date: 24 Jan 2022

Dhruba Babu Joshi

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