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BSHM 503
1. Choose and describe one (1) key element of total quality management.
I choose the teamwork element of total quality management. In teamwork, team members are open to
communicate with each other that can make a best and right decision. People feel more comfortable in
solving problems, and can get help from other workers to find a solution and put into place.
2. Briefly explain how your chosen key element would contribute in maintaining quality standards in the
organization.
In teamwork contribution, the business will be easy, quicker and better solutions to problems also it can
provide maintaining improvements in processes and operations.