Name: Edgar Duvan Villalba Paez

Learning activity 3

Evidence: How can I help you?

Select an electronic device and explain the possible technical problems any
user can face, fill in the format. Then, make a three minutes video in which you
show the problem and explain its solution. There is an example in blue.

Technological device: Cell phone

Identify the Express the problem in a tag
Describe the solution
problem question
Problem 1
Delete information you do
Data storage can be a not use. For example audio
Data
nightmare, can’t it? notes or photos you are not
storage
going to use later.
Reduce screen brightness and
You have low battery life, turn off GPS, Wi-Fi, and
Problem 2
right? Bluetooth if you're not using
them.
Clean app cache and history of
Do you have any idea why the
Google Play and Google Play
Problem 3 applications are not
Services. Remember to restart
downloaded?
your phone after doing this

Problem 4 Does the MicroSD Card of Format the card, then insert it
your cell phone not work? and restart the phone

You must go to the settings

and reset your network. This
Problem 5 Having trouble connecting to
will reset your WiFi network
WiFi?
and password with your cell
phone's VPN and APN.