piratlaaru@gmail.

com
Aravind Piratla +971-524750318
Lead/Full Stack Developer/Data
Analyst Deria, Dubai, United Arab Emirates

linkedin.com/in/aravind-piratla-81893478

github.com/AruWipro

Lead/Full-Stack Developer

SKILLS
JAVA 8.0 Spring Boot Spring MVC Conversational AI Spring Data JPA Hibernate Angular JS

Node JS Javascript Jenkins AWS Terraform Chatbot Serverless Framework Bash

RESTFUL services ML Model Building Data Analyst EDA Boosting & Bagging Classifiers

WORK EXPERIENCE
Lead
Chatbot/Emirates NBD
03/2022 - Present, Dubai
The project aims to reduce the call volume to the call center. NBD wants to introduce a chatbot that would answer all the banking-related queries and
also route the customers to a live agent.
Responsibilities
Design and develop the architecture for Chatbot in AWS
Designed a solution which supports multilingual capability and also integrates with other platforms seamlessly
Developed admin screen which empowers business to train the NLP model by adding new utterances
Wrote deployment scripts using AWS CDK and deployed it via AWS CodeBuild and organisational Pipeline
Perform code review and plan for upcoming deployments based on business priority and capacity
Involve in all Spring ceremonies and plan for upcoming sprints
Worked on generating vital reports and streamed them to `Power BI`. Developed critical dashboards which demonstrate
`Repeated Users`, `New Users`, `CSAT Ratings`, `Missed Utterances` and User's Journey
Tech Stack: AWS LEX, AWS Lambda, Layers, SageMaker, S3, Node JS, ECMA 6, TypeScript, Angular 8, API Gateway, AWS CDK, StepFunctions JIRA

Senior Software Engineer

ResConnect/Emirates Airlines
09/2021 - 03/2022, Dubai
This project deals with a agent facing - ticket booking application. All the vendors and agents would have access to this application and they cater the
passengers with their travel needs.
Responsibilities
Worked as a developer and integrated different vendor systems to the existing application
Transformed existing SOAP TIBCO calls to REST API calls
Developed shopping and itinerary modules in ResConnect.
Developed fare rules calculation module which generates fare rules for different cabin classes
Developed APIs using spring and spring reactive
Peer Code Review and providing inputs to architects in decision making

Tech Stack: Java 8, Spring Boot, Angular JS, Spring Data JPA, JavaSciript, MySQL, Undertow, Couchbase

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WORK EXPERIENCE
Principle Consultant
Beachbody/CES Ltd, India
12/2020 - 09/2021, Hyderabad, India
Beachbody is a popular fitness and nutrition platform that has helped thousands of people lose weight and get in shape. It also has a ecommerce
application which offers nutrition plans, fitness guides, bicycles, and supplements, including Shakeology
Responsibilities
Worked as an integration engineer.
Integrated the requests received from the user with different fulfilment vendors.
The architecture in this project is event-driven. Events would be sent from the event bus to the event bridge and appropriate
Lambdas are triggered.
Worked with AWS Event Bridge, SQS and DQueues to handle the events received
Developed inbound API's and exposed it to vendors.
Code was developed in Node JS and deployed in AWS using `serverless framework`. Made heavy use of AWS API Gateway, SQS
and Lambdas.
Implemented structured logging and shipped all our Cloudwatch logs to Elastic-Kibana framework with the help of serverless
framework.
Refactored lambdas and abstracted common code to AWS Layers
Developed integration test suite in NEWMAN and integrated it with HARNESS.

Tech Stack : Node JS, AWS, REST API's, Redis Cache, JEST Framework, Serverless Framework, LUCID Charts, Newman

Senior Developer
Blackboard
02/2020 - 12/2020, Chennai, India
Blackboard is a leading EdTech company serving higher education, further education, business and government clients around the world.
Achievements
Saved a lot on the investment being done on IVR by introducing an NLP chatbot
Earlier all the requests are answered by the agents. Now they are redirected to a chatbot first and then escalated to agents
only if the bot is unable to answer.
Introduced elastic search as a fallback to AWS LEX. This would also provide suggestions [on type]
Worked intensively on AWS Lambdas, Layers, API Gateway.
Delegated the transformation logic to API Gateway. So that the code need not be changed every time
Involved in the Design of API's and also worked on cloud deployment strategy
Mentored junior resources and helped them achieve their goals

Tech Stack : AWS LEX, AWS Cloud front, IAM, S3, AWS Lambda, API Gateway, Token Authoriser, Node JS, Socket.io, AWS CDK, AWS Comprehend, Dynamo
DB

Senior Product Engineer - R&D

Tagit PTE
08/2018 - 02/2020, Chennai, India
This is an R & D project where Tagit wants to try on a Conversational Platform. Post that we want to implement the chatbot for BPI which supports both
voice and text as input and output
Achievements/Tasks
The bot developed is modular and can easily be integrated with Skype, Facebook and any Web Application
Used AWS LEX service to leverage NLU and other cloud services like API Gateway, Lambda and AWS Polly to respond back with
Voice
Functionalities Delivered - Account Balance, Transaction History, Funds Transfer [Own and Third Party], Mobile Recharge.
Implemented interceptor to store the user information before sending the request
Designed architecture to enable multilingual functionality to Chatbot.
Developed demo bots using AWS Lex and Google’s Dialogflow [api.ai] to understand the individual NLU [Natural Language
Understanding] Capabilities and the ease of development
Woked on developing Context-Based Chatbots using Dialogflow.
Involved in developing FaceBook templates generator, where the data gets converted to FB Supported format.
Got an opportunity to travel Philippines and demonstrate the architecture of chatbot to the Bank of Philippines

Tech Stack : AWS LEX, AWS POLY, AWS Cloud front,S3, IAM, AWS Lambda, API Gateway, Token Authorizer, Node JS, Java, Spring, Google Speech to Text
API, Dialogflow

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WORK EXPERIENCE
Product Engineer
Tagit PTE
01/2018 - 08/2018, Chennai, India
Tagit’s Digital Corporate Banking (DCB) Product provides a digital platform for the banks to help their commercial and corporate customers with their
banking needs.
Achievements/Tasks
Developed Workflow, Authorisation Matrix and Payroll Components for Corporate Internet Banking Portal using generics
Played a key role in automating the build and deployment process through Jenkins[CICD] and got good exposure in Centos.
Proposed ELK Stalk for a Powerful centralized Log Monitoring
Received GEM award for the innovative solutions provided.

Tech Stack : Spring IOC, Spring MVC, Spring Data JPA, Hibernate, Java 8, Oracle, Angular 6, Gradle, Jenkins Pipeline, Bash, Ansible

Project Engineer
Wipro (Chennai - Kochi - Hyderabad)
06/2015 - 12/2017,
BBFB [Best Buy for Business] is a web-based application that involves the development of a B2B selling, catalogue and order management processes
across multiple enterprise systems, business organizations, and sales channels.
Achievements/Tasks
Involved in Developing and Design Analysis for PSF, CPS Pre-Order API, Apple-DEP, CDS and many other Problem Tickets and
Bug Fixes
Developed Business Logic for Storefront Users and Apple Device Enrolment Program. Continually improved methods and
procedures for processes, measurement, documenting and workflow techniques.
Experience in AGILE (including scrum, sprints, retrospectives) and Iterative Waterfall methodology of software development.
Received ‘The Differentiator’ award -2017 for a contribution towards BBYD project.

Tech Stack : Java 8, JSP, IBM Commergent Sterling SDK [OMS], SOAP, Ant

PUBLICATIONS
IJAREEIE Paper
Photo Voltaic Grid- Connected System based on A Novel Approach of Five Phase Transmission Line
Cascaded Quasi-Z source Network Author(s)
Author(s) Aravind Piratla
Aravind Piratla, Hari Nov 2013
Oct 2014 NCOSTEP-13, Aryabhatta Institute of Science and Technology -
International Journal of Advanced Research in Electrical, Hyderabad
Electronics and Instrumentation Engineering [IJAREEIE],
Volume 3, Issue 10

EDUCATION
PG Diploma
McCombs School of Business, University of Austin
02/2022 - Present,
Courses
Currently pursuing a diploma in ML from University of This involves analyzing data (EDA) and building models
Texas using Linear Regression, Classifiers, Boosting and Bagging
Techniques and Ensemble Techniques

Electrical and Electronics Engineer

K L University
03/2011 - 08/2015, 8.3 GPA
Courses
Specialisation in Power Electronics Minors in Computer Science

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