Sie oB ERE Uae aM Rete Nett en eT caer Ru Rn Ri Roesch nese mr Sen el OT eae Rs Re Reel ce A ce ce PSN ee Nene eee Mn ea eee go eee teeta eed fee co en eM ne Ma eee pa een CSO eso M el e=t-5-1ae(—) Pen ace ced ern Bhopal ony NIECE [ory Sry er rons fait} aon Pune Piney Cee) Ahmedabad | Houston Visakhapatnam || Vadodara pays onerey rs roy re EEE Why choose IRQS? -175+ auditors & trainers present in pan India. roe eee fora Sia -Sector specific auditor competency with 10 to 30 years emo ea oe ie Sete at gt eC Reet ai Reg nna Scene eR tet} SMe Reece -Relationship - not just business! eeu ee acme a ecu! (el Men coe TT Ie SWI Cen MCh ES mee Olea alc) ones opeey OSCE se eer Iso 22000 orsae oe ee FSSC 22000 my S SOUL eRe a) Pee amet s\- 9) ABE) Sea eau a SN sar (ORES eR EEC) PMN ce a g Ace XoMESSAGE Dr. Ravi. Singh Secretary General Quality Council of India (QC!) Dear Quality Professionals, am indeed delighted to share with you that we had a very successfull National Quality Conclave 2016 held in the month of August, 2016. The Conclave, over the years, has pethaps become the largest platform in our country For Quality Professionals from across different regions of the country as well asthe world to come and discuss quality trends in various sectors. This year we had a very challenging theme “Improving quality for our 125 Crorecitizens.” ‘We had invited several global quality experts as well as national experts to share their ideas as how to improve the quality of life of our citizens. The Inaugural session wasaddressed by Hon'ble Railway minister Shri Suresh Prabhu and Hon'ble MoS Civil Aviation Shri Jayant Sinha. The Valedictory session was addressed by the Hon'ble MSME minister Shri Kalraj Mishra and CEO NITI Aayog Shri Amitabh Kant. We had several interesting sessions ranging from Regulations, Clean ‘Water, Swachh Bharat, Industry 4.0 co Skilling and Universal Health Coverage. All the sessions were very well appreciated by 900+ delegates. However, the sessions that got the maximum applause were the Yoga and ZED sessions. It has validated our belief that indus alization, competitiveness and quality of life must go hand-in-hand for better future of every citizen, T would say thae they were the star sessions of the conclave. The encouraging response from several policy and decision makers, thought leaders & managers from public and private sector, Government departments as well as scientific and professional insticutes enthused us by the sheer focus on quality across all stakeholders. The Conclave ignited the imagination of people which was evident from the active question and answer sessions. For the first time, we had introduced a methodical feedback system capturing satisfaction level of the delegates as well as their suggestions for improvement. ‘The CSAT ie. Customer Satisfaction, score of the conclave wasan amazing 8.3 while Net Promoter score was60. Your amazing contribution to propagating the quality drive in the country puts us on the toes and also hhumbles us for the enormous responsibility you have bestowed on us. We realize that we have to keep on making efforts to ensure that each year the message of quality becomes bigger, betterand louder! Ic is our constant endeavour to promote quality of products, processes and systems in India and across the globe. In our continued journey to excellence, I take pride in inviting accreditation bodies around the world to participate in the Joint Annual Meetings of IAF and ILAC, being hosted jointly by NABCB and NABL in New Delhi, from 26 Oct 2016 - 4 Nov 2016. (On behalf of NABCB and NABL, [ assure our foreign guests of an amazing hospitality and festive experience during your visi to India and promise that you will go back with fondest memories ‘apor0%6 | Quality tna 9~& acl Quality Council of India Institution of Engineers ld, 2, Bahadur Shah Zafar Marg, Now Delhi - 110002 Ph, 23378678 Dosigned & Printed by Catalyst Designworld wivw.catalystdi.com 10 13 14 15 16 18 ‘SG Message Welcome Message IAF & ILAC Chairs’ Message ZED Certification Scheme for SMEs Introducing Conformity Assessment for assessing competence of Yoga Professionals and Yoga Schools Voluntary Certification Scheme for the Traditional Health Practitioners Voluntary Certification Scheme for Indian Medical Devices Manufacturers QC! - Voluntary Certification ‘Scheme for AYUSH Products India Good Agriculture Practices (IndGAP) Certification Scheme UNFSS Supported Private Sustainability Standards Platform — A First of its Kind 20 39 40 42 43 44 48 50 53 54 NC 2016 Report CI Conclave Receives Mainstream Media Attention Updates from NABCB SAARC-PTB Workshop on CRMs Updates from NABL Updates from NABET Updates from NABH Lean Manufacturing India needs to focus on Quality Production A prospective: Accredited Conformity Assessment and Quality of LifePOEL CL a Quality begins with the customers and ends with them So, delivering Customer-driven Quality acquires @ huge significance. Hence, we have chosen this particular theme for this year’s Quality Month. The purpose of Quality Month is to promote awareness on quality & to emphasize learning and sharing of knowledge in Quality, Innovation and Best Practices, as well as for facilitating development of a Quality Culture | | Kaizen Implem- entation ivervice rat ; QUA LITY « ye approval eae AE rane, ae guaran mark! Visit us at htt org/nbgpiwqm/2016/ for more detail CME LPM US CUCL CdProf. S.K. Joshi Chairman, National Aereditation Board for Testing and Calibration Laboratories (NABL) N. Kumar Chaieman, National Accreditation Board for ‘Cetication Bodies INABCB) Adil Zainulbhai Chairman, Quality Council of india (QC) Friends and Colleague Namaste! We take pleasure in inviting you to participate inthe IAFALAC, Joint Annual Mestings being hosted jointly by NABCB and NABL at New Delhi during 26 Oct-04 Nov 2016. Itis amatter of great pride fous to ost tis prestigious eventinndia's capital city We wish that the deliberations in the meetings further strengthen the global accreditation framework and support harmonization of conformity assessment actives across the World to feciitate cross border movernent of goods and services. These meetings should help us move further towards the common goal of “Inspected, Tested or Certified Once, Accepted Everywter We also take this opportunity to invite youll with your loved ones to explore INDIA - a fascinating country of natural beauty, Compassion and adventure. india boasts of having diverse culture, terain, cuisine and people. “Athiti Devo Bhava’, the ‘Sanskrit verse which means that Guest is our GOD, is what every Indian home prectices. Drawing from this, NABCB and NABL 9 ‘Quatty india jagoe018 ‘extend their hospitality to all of you - our Guests , to ensure that you have a lifetime experience during your vist to India and go back with fondest memories of your stay here with dreams of coming back again to explore mare, ‘The meetings dates were planned so that “Diwali”, the festival of lights, India's most important festival, falls curing the period of Your visit and all of you have a chance to experience the rich tradition, culture and heritage of India during this festival. A -surpiseis in store for youin the evening of 30 October. We have also planned interesting social activities for you to unwind before or after the technical sessions, to let you get a feel ofthe real Incia Mark Twain described India as “The one land that all men desire to see and having seen once by even a glimpse, would not give that glimpse forthe shows of all he rast ofthe world combined. It wil be our endeavour to try and make you feel just the way Mark Twain did! We look forward to seeing you in NEW DELHL ‘Welcome to INCREDIBLE INDIA,MESSAGE FROM IAF AND ILAC CHAIRS Peter Unger Chairman, LAC ‘AS IAF and ILAC Chairs, we are particulary keen to welcome you to the Joint IAF and ILAC General Assemblies and related meetings ths year. Aside from the exiting city of New Deli, the Indian culture and hospitality - this year's events a fst for me, Xiao as IAF Chair and a last for me, Peteas LAC Chair. In addition this year willbe memorable, ats the last time these meetings willbe hosted by amember organisation af AFandLAC since the ‘agreed plenis for AF andILAC to directly host the meetings inthe future ‘As usual, we have many meetings scheduled throughout the 10- clay period. In particular, the TFs that have been established to Xiao Jianhua Chairman, IAF address many of the actions around the implementation of the recently adopted IAF and ILAC Strategic plans will report on progress to the memberships. In addition, we are also in the process of contacting representatives from a range of diferent international organisations to broadeninterestinthe JGA. The opportunity for face-to-face interaction via this series of meetings each year, both with our IAF and ILAC peers in accreditation and with our stakeholders and liaison partners continues tobe of great benefit and enjoyment. Our indian hosts promise a delightful and memorable event. We look forward to seeing youin New Delhin October! supoaz0 | Quality ind 9A scheme of Ministry of MSME, Government of India Dr. A. Raj, Senior Advisor, OCI Ini ais the land of opporturites, diversity and capitis. It has been ranked among the top 8, CED prefered, investment destinations in the ‘worl, With a dream of making nda a gla manufacturing Hub, Hanble Pime Minister ofa has made the ambitious Maken ni’ cal, inviting ‘major manufacturers ofthe wold to setup ther base in ni, This was folowedbyhiscaion call on August 15,2014 where he sai “Itherefore, urge upon the yout, o particular our smal entrepreneurs that they wauld never compromise, at lease on two counts. ist, Zero Defect scone Zero Ef ould manufacture goods in such away tat they carry zero defect, that our exported goods are never from te it fumed 0 us national market and we should manufacture goods with ero effect sothat hey donat have a negative mpacton the environment With this callthe focus shifts othe MSME sector f te industry that has been recognized s a groth engine forany economy. To make ths vision of making India @ manufacturing hub, its vital to provide a conducive business environment a complete ecosystem to the foreign players so that they perform and foursh. And one important component of this ecosystem willbe avatabilt of globally competitive MSMEs who willbe the prime feeders to therm, therefore becomes imperative to ensure that these MSMEs meet the expectations ofthese iwestors, Tormake MSMEs ds 1 bo i djobally competitive, itis not ony the quality aspect that n Shi KK Jain, Serary MSME, wth the ZED Ten ‘Quamty india gona ED ‘Visit co the ZED Boothby Hon'ble Prine Minis, Shui Narendia Modi accompanied by Sn Nina Sera Hon bl Minter (UC) or Came Indy, inert ith Chairman (QCD Sh Ad Zar focused, but also the MSME's approach towards preserving the eironmentinits manufacturing processes. (ur Hore Prime Minster Shri Narendra Modi has been a guiding force ‘tthe process of culture creation amongst entrepreneur of this great ration. To accelerate and support this endeavour, the Ministry of Micra ‘Small & Mecium Enterprise (MSME) has instituted a subsidy pla nancial support to MSMEsinZED Corti od ion Scheme andbymaking full use ofthis opportunity, the MSMEs wil embark on a joumey to become globally competitive and wark towards becoming the growth engines forthe economy. The Quality Coun af Inia (QC!) has been nominated as the National Monitoring and Implementation Unit (NMIU) forthissel The Government has ded to implement this Scheme for 22.222 'MSMEs unit witha total budget of Rs. 491 Crores Gncluding Government of in contbution of As. 365 Crores) during the 12th Five Yea Pan. The Scheme is an extensive drive ofthe Government of india to enhance alobal competitiveness of MSMEs by providing them financial support in ‘assessment, ating and handhaldng of its manufacturing processes on (ualtyand Emvironmentaspects.Objectives ofthe scheme + Tocreate proper awareness in MSMEs about 2ED manufacturing and rmativate them lor assessmentoftheirenterrise fr ZED rating * To drive manufacturing with adoption of Zero Defect production proces he envionment (ZroEtfect) 3 withoutimpact Toencourage MSMEs to constantly upgrade their quality standards in product viprocesses Tosupport“Makein Ii” cernpaign Th intents not only to strengthen & buld capacities of the MISMEs for the Mat in nda other ntiatves, but to also change the mindset that quality & environmental onstiousnesscan co-exist ‘About ZED Maturity Assessment Model ZEDis a unique & holistic certification mode for MSMEs that wl create ‘awareness, assess, handhold and rate them, based on 60 well defined parameters of production, design, quality, safety, environment et, with special focus on the Defence sector. Each parameter has 5 levels of maturity where level 5is benchmarked with world-class standards. The final score is a weighted average of the performance ofthe MSMES manufacturing unt on each parameter leading to ZED ratings of Bronze, Siver, Gol, Diamond Platinum, ‘The aim ofthe ZED Maturty Assessment Model is thatthe goods being manufactured by MSME sector have zero recall ftom the market and at the same time has zero effect onthe environment: ft also has alt of social benefits in terms of training of labor, creation af knowledge, increased labor productivity, ower input costs to other industies and introduction of new production equipment/methads in manufacturing and development of qualty conscious workculturein society ‘The ZED model i expected to erhance an MSME's competitiveness in ‘the global marketplace theroby making them an important cog in the ‘wheel ofthe Make-inindia campaign. also, asa consequence, provides career opportunities fr the youthin nda Benefits of ZED Rating to an MSME + Credible ecoghitian for international investors seeking investment, inlndia + Opporturity tobe part of supolychain of national intemationl OEMs + ‘Soamlined operations and ower costs + Superior qulity.euedreecion and higher evenves + Increased envtonmontal coneiousnassandsccilbanafts + ZED Mark to enable an MSME to be seen as @ company with a diference Other benefits are expected tobe announced by the Goverimentin the nearfuture. ZED CERTIFICATION PROCESS cron ACES AIR oer ns SAI sorb ntsnarieat Ss Sa [sala nas Se) Se Sieg (at aca Sue) Saunas Gap analysis & Option to avail services of a consultant | lest ew snc in ‘apo | Quality tna 9Introduction The Sanskrit word “Yoga” or Yogis derived from the root “Yuj hamess or join together. Hence, Yoga is commonly translated to mean union. Inmany yogic traditions, the union being referred tois ofthe eavatma {individual self) with the paramatma (the universal se), which means to Yoke, Yoga isthe discipline (sadhana) or the continuous effort to attain that union. According to Maharishi Patanali, the traditional founder ofthe yoga system, the purpose of the Yoga is to attain spiritual perfection through the control of the body, the senses and the mind ‘ogg is an applied science, a systematized discipline to bring about a definite end. It takes up the laws of psychology applicable tothe unfolding ofthe whole consciousness of man’on every plane of any world, and applies them rationally in a particular case, Nowadays, Yoga is also being practiced ordwide for elevating the cosmic life force or ‘Kundalint through a series af physicaland mental exercises. Afew forms of Yoge, which include breath contrl, simple meditation and adoption of specific bodily postures, are widely practiced the world over for preventing health hazards, relieving stress and enjoying mental relaxation The benefits af Yoga has pulled a verylarge population across the lobe inorder to have a botter quality of fe. t was also realized ‘hatin order to disseminate the right knowledge to the aspirants there isa need to create an institutional mechanism comprising cof competent Yoga professionals. The Yoga professionals whose credibility is verified through the laid down global tenets of Pow Inpoeae Introducing Conformity Assessment for assessing competence of Yoga Professionals and Yoga Schools Dr. Ravi P. Singh, Secretary General, OCI Dr. Manish Pande, Joint Director, OCI conformity assessment willhelpimmensely toassist aspirants to ce Yoga so that they could derive fll benefits of this ancient Indian practice. The competence of these professional is by certifying ther competence — the knowledge ‘of why and sts othow topractice yoga lear and pract In order to address each component of the eco-system, attempt has been made to cover the institutions that impart degree, diploma and certificate of proficiency in Yoga. itis common knowledge that thereis a wide range of degreein the imparting of education in these institutions. Our concem has been the possibilty of dilution and eroding ofthe knowledge in case the values that are enshrined in the anciont classical texts are not taught. A move to put ina system in place so that validation of credible insttution will help us to weed out compromising institutions. This move will create opportunities forthe young talent by equipping them with necessary skills to aid in Popularising Yoga globally and nationally, In order to create synergies between the certification scheme developed for the Yoga Professionals and Yoga Schools, the students fromthe certified Yoga Schools may be cettiedas Yoga Professional by undertaking a viva-voce instead of a day-long theory and practical assessment as conducted for a direct applicant, ISSUES IN CREDIBLE ASSESSMENT The certification of Yoga Professional is @ daunting task since ‘Yoga is an experiential discipline. The essence of Yoga is aboutIntroducing Conformity Assessment for Assessing Competence of Yoga Professionals and Yoga Schools subjectivity, depth and interpretation. In order to create a certification system the challenge encountered was to assess the competence ofa Yoga Protessionalinhis ability to transfer the knowledge from the teacher to the student. Sirilaly, there is heterogeneity inthe way Yoga education is imparted ty various Schools. There are Schools of various hues that have been imparting Yoga in the form of courses for traning individuals. The courses imparted have different syllabus wth varied content and time-lnes with varied level of assessment of outcome of the processandin certain cases no assessment process, Since the declaration of 21* June as the International Yoga Day, the Yoga has now gained more popularity thas now been taken Lp by more people which ae interpreting the tenets of Yoga in their own way. We feel that this may lead to deviation from ‘ancient Yogic scrip and willead to misintespretation of he Yoga. ‘Mol with Japan The team at Quality Council of India had therefore worked on to lay a framework of Certification that aimed to restore Yoga in terms of its essence and the uniqueness of various Schools / Institutions of Yoga. Due care was exercised to maintain the essence of Subjectivity and of Experience so that it isnot lost in {nying tomake a science of Yoga for universal appeal The Solution We all are aware that the persevering efforts of our Honourable Prime Ministerresultedin reclaiming Yoga asthe ancient heritage and legacy of our country. This translated in the recognition of 21st June being declared in the United Nations as the International Day of Yoga. This lead India to bear ypon its the responsibilty of protecting and promoting Yoga in its undiluted spritas mentionedinancienttexts, ‘The Ministry of AYUSH in pursuance ofthe above andin the wake cof declaration of Intemational Yoga Day in 2016 identified the Quaity Council of india (QC!) to develop Scheme for Evaluation Exams in Japan Q and Certification of Yoga Professionals and Scheme of Certification of Yoga Institutions recognizing that OCI has expertise in developing such quality frameworks based on international best practices ‘The Voluntary Yoga Professional Certification Scheme aims to cert the competence of Yooa Professionals who provide Youa lessons/classes as Instructors, education and training as Teachers, ractced the discipline and nurtured through formal ‘and informal systems world over as Masters or aware of and practice the therapeutic knowledge base for preventive and curative needs as Acharyas. The scheme was designed by adopting the principles and requirements laid down in the international standard, ISO 17024:2012 General Requirements {forBodies Operating Certification of Persons. Promotion in Poland Likewise a Voluntary Yoga School Certification Scheme has been designed to harmonise the Yoga education imparted by various Schools across the globe. This Scheme for Yoga Training Schaols/nsttutions/Organizations is designed by employing the international best practices and adopting/adapting global standards and certification system to ensure internationally acceptable certification, This would ensure imparting homogenous training toall ‘The aim is to specify basic requirements for Yoga Schools. The standard will encourage a focus on the leamer and the results of process and to emphasize the full range of options available for doivering learning services Currently the Scheme is Supported by the Ministry of AYUSH, Government of India and managed by OCI. OCI operates the Schemes for Certification of Yoga Professionals and Yoga Schools using the global principles of third party assessment for the ‘competence requirements. upon | Quatty tnaia 9 @ le)Introducing Conformity Assessment for Assessing Competence of Yoga Professionals and Yoga Schools Q ‘Steering Committee meeting in progress (OCI has designed the Scheme by creation of multi stakeholder Committee with al the stakeholders represented on it. These Committees constitute representation of various stakeholder namely, Yoga personalities, Yoga Schools, related ministries such as AYUSH, Ministry of Commerce, academic institutions, consumer organization, potential certifying agencies, ete. There is an advisory committee to provide overall guidance in this regard that has Yoga Personalities namely Swami Ramdes, Brahma Kumati Shivani, Sadhguru Vasudev Jaggi including the chairs ofthe committees. A dedicated website has been created and all information is available on it - www.yogacertification.qci.org.in. An official guidebook is now being published which has been approved by the technical committee. Promotion and acceptability of Scheme ‘The Scheme has been received well bath in Inia and other parts of the world. OC! has been proactively promoting the Scheme in India and abroad, QCI addressed the 2° Yoga Congress in the European Parliament in Brussels and shared the Indian Governments initiative in Popularising Yoga and explained the ‘8G, OCI receiving HH Jagat Guru Amta Suryénanda Mahé Raja, President, European Yoga Confederation e ‘Quality india age Yoga Frofessional Certification Scheme. The event was well attended comprising of 14 European confederations, member of European Pariament, Counselor trom Indian Embassy, Yoga ‘organizations et. Visits have been made tothe embassy of India in Brussels and Japan to apprise them about the Youa Scheme. Toturther the Scheme globally QC! signed an Mol with the Youa Organisation of Japan on 29” Oct. 2015 to promote the Yoga teacher cettfication scheme in Japan, Talks are on with various countries including Russia, Poland, Australia, Austria, Malaysia, United States of America to name afew. ‘The Government of India has been considering to offerincentives, to Yoga professionals in many aspects including preference in Government recruitments, mandating the current professionals, to get their compatence validated by undertaking the QC! Yoga Professional certification. Ministry of AYUSH has requested various departments such as Ministry of Home Affairs, Ministry of External fairs for announcing sopsincluding ease of issuance of visa, weiver or relaxation in visa fee for encoureging Yous Professionals togo for certification The Indian Council for Cultural Relations (ICCR) has now ‘mandated that forall overseas Yoga appointments, the candidate needs to certtyas perrequirements ofthe Youa Scheme. Till cate a total of 17000 registrations have been done for assessments for Yoga Professionals and 2 Schools have been certified to the requirements of the Yoga School Certification ‘Schemes, ‘8G, OC! addressing 2nd European Yoga CongressVoluntary Certification Scheme for the Traditional Health iMrtasistyitony TF It has been realized that healthcare needs of the rural population in the country are mostly being taken care of by the Tradtonal Heath Practitioners (THPs). The THPs ae the repositories of the wisdom and knowledge about the tradtionalhealt practices, gained through oral ration, wich are eth inerited through fay ineage or acquired under the Guru Shishya Parampara. Thus, the THPSs are the repository invaluable nowedge,skl and experience but onicaly this resource pools nether standardized nor documented, and continues to remain nthe realm of oral adit. twas with this ealization that plot project was conceived, formulated ‘and implemented during the years 2010 ~ 2012 by the Indra Gandhi "National Open University with support from the Quality Council of India (QC) and the Foundation for Revitalization of Lacal Heath Taitons [FRLHT) and mentored by the Ministry of AYUSH, QC provided its expertise in designing and operating @ competent third party evaluation ‘and accreditation system. The objective was to create a uniform and standard framework, for the fist time in the wold, for Voluntary Certification of the THPs who manage various steams of ailments based cn heirtadtonal knowledge, experience and expertise The framework was designed folowing the Intemational roms as per 180 17024 for Personnel Certification andthe framewark for the Third Party Certification was established ater aseros of dlberation with tho various stakeholders. This resulted in the constitution ofthe Steering Committee, Subject Expert Committe, Collegium of TH the criteria and process forthe dissemination of information to the THs about the process of Voluntary Certification and receipt of application frm THPSs duly endorsed by the Gram PanchayatVilage Council, screening of applications based on the stipulated citeria, and constitution ofthe evaluation andcetiication committees. Rapid baseline vilage survey was conducted in the selected istct of cach of he eight states for projectimplementation vie Dang distin Gujarat, Udaipur district in Rojasthan, Korba district in Madhya Pradesh, Mayurbhanjdistict in Odisha, Vellore district in Tamil Nadu, Shimoga Aistct in Kamataka, East Siang oistict in Arunachal Pradesh and West Khasi ls n Meghalaya. The rapid baseline vilage suvey data analysis helped in selection of most common streams of traditional heath practices and the development of their Minimum Standard of Competence MSC] withthe helpand expertise ofthe Calegium, MSCs ‘were developed for jaundice, common ailments, poisonous bites, bone setting, ano-ectal disordrs, sheumatoid atts and tradtonal bith attendants, Once the mother document for the MSCs developed and vetted by the Technical Committee and Steering Committe, it was then translated into region-specific vernacular language for ease of local ‘undesstanding and information dissemination, A total of 517 THPs were certified for ther competency for managing specific streams of ailment during the plt project ~91 for the Dang strict in Gujarat, 98 from Udaipur district in Rajasthan, 62 from Korbe district in Madhya Pradesh 21 from Mayurbhanj district in aisha, 134 ‘rom the Vellore district of Tamil Nadu and 111 from Shimoga district of Kamataka ‘The successfulimplementaton of the plat project received not only great ‘appreciation but requests forthe use of such uniform and standard ‘framework which was created forthe Volutary Certification of the TAPS ave pouredin rom various beneficiaries and stakeholders. Responding tothe demand for operating the Voluntary Crtfeation of the ‘THPsand ealzng theimportance of ThicdParty Certification Process for ‘the competency ofthe THPs, the OC has embarked to caterto the needs ofthe society which will enefitthefar ung uneached rualpopultion ot the country. Since a very sound, well tested framewor/template supported by slid groundwork akeady has been created during the plot Project forthe Voluntary Cortfcation of THP using 1SO 17024 for Petsonnel Certication, the same framework willbe used, which may be fine tuned as and when need arses considering the region specficin sta localnuances. Thereby, OC! emisions to implement relevant stil p-gradation taining programmes for THPs to attain Minimum Stardard of Competency for Ceriication; to provide uniformity of Minimum Standard of Competency {or the knowledge and skils of the THPsin various streams of traditional healthcare systems; to document, promote and preserve the great ‘rations of tational healthcare systemsbefore they are eroded, since these. knowledge and skill seems tobe confined mostly inthe realm of oval tration, provide enhanced ably and se confidence to the TAPS for providing quality health service; provide strong isk management strategiesin case of outbreak of epidemics; help formulation of effective and efficent strategies for proviing primary heath care to every viloger bythe certified THPs living in the far fug dificult terains; tring about enhanced pubic awareness ofthe quality service ofthe THPs and nal, credibility ofthe THPe with various Government agencies and greater customertiust. ‘apo | Quality tna 9Voluntary Certification Scheme for Indian Medical Devices Manufacturers Introduction: The Quality Counc of india (QC), in callaboration with the Association of Ingian Medical Device industry (AIMED), launched a voluntary quality certification scheme for medical devices, the “Indian Certification for “Medical Devices (CMED] Scheme" on March 2016 in Now Deli aptly ‘nthe occasion ofthe World Consumer Fights Day ity with Consumer nine Foundation in the presence of top representatives from (goverment, healthcare industry and quality coun faternity \With about 125 crore population n India, and the heath sectr gaining prominence and priority n public policy and regulatory framework ni, this scheme was specially launched to further promote heathy well- being ofthe citizens ofthe country, which has @ medical device industry curently valued at US$ 4. illon, the fourth largest in Asia, and which hasapotentialto grow to USS 17blionby 2020, ‘The scheme is intended to bidge the regulatory vacuum in medical devices inthe country, enience patient safety, and provide enhanced consumer protection along with much needed product credentials to ‘manufactures fr intiling confidence among buyer. This init is ‘also intended to significantly elninate raging of sub-standard products or devices of doubtful origins, a widespread andinjurious phenomenan in the Indian market, t also aims t bring down the substantial time and costsun to obtain globally accepted quality certfication for Indian companies and eliminate the malpractoes of sub-standard or fraudulent cetiation or quality audits ICMED Scheme Structure: The inate is governed by a muti Stakeholder Steering Committee chaired by Dr MK Bhan, former Secretary, Department of Biotechnology, 2 Technical Committee chaired by Mr. Raj Nath Forum coordinator of AIMED and a Certification Committee chaired by Mi, B, Venkataram, former $6, OC The Techical Committee has developed two levels of cetification rita —ICMED 9000 [Based upon $0 9001 plus additonal requirements), ICED 13485 besed upon ISO 13405 plus additonal requirements g ‘Quatty inaia goers "More than twenty government and non-government rganizatons have come on bards part af the teeting Commitee to suppor the Scheme, ‘tom organizations suchas the Depertment of Commerce, Confederation of Indian Industry (Cl, National Health System Resource Centre (NHSAC), Bureau of Indian Standards (BIS), Central Drug Standard Contiol Organization (COSCO), Center for io Medical Engineering IT Debi, Indian Metical Assocation (IMA), Associaton of Healthoare Providers (AHPI) Engineering Export Promotion Council (EEPCI ‘Associated Chamber of Commerce and Industry of Inia (ASSOCHAM) tc The Technical Committee has developed first two levels of certification itera for medical devicesas: + IOMED9000 (Based uponS0 901 plus eitonal requirements + JCMED 13485 Gasedupon 8013485 plus ations requirement) + ICMED 13485 Plus (Based upon ISO 13485 plus additional requirements plus Product Spotfications of Ministry of Heath and Family Weare) Conformity Assessment Bodies: (Ci tas provisional approved one certification agency (htertek India Pt. Ltd) and iva more applications ar in pracess. The fest certification {orICMED 13485 as been granted to M/s Hindustan Syringes. Benefits of CMED Certification: ‘The ICMED scheme is also covered under the agreed txt of agreement {formecical products being presented by nda to Australi, Thailand and Bel The benefits of CMED scheme certification include demonstration of regulatory compiance and more effective isk management and aids compliance to national or international regulatory requirements Certification also confirms to customers, suppliers and other stakeholders that the organization is in a state of control ove its operations. This will enable manufacturers to prepare for product to rmarkot regulatory raquiramonts for the medical dave makats of Europe, Australis, Asia and al major developed as well as emerging markets and provides confidence of quality risk management and good manufacturing practices within the medical device supply chain ‘throughout the medical device producti cy. ‘Thic-party cettiaton is preferred in many international markets, and is ‘the accepted basis and starting point to achieve the medical device CE mark,© QCI - Voluntary Certification QC Scheme for AYUSH Products Introduction The AVUSH Mark is a joint intiative of the Ministy of AYUSH {then Department of AYUSH) and the Quaity Council of india (QCI) to encourage compliance to domestic regulation international norms to fenhance consumer confidance. Tha Scheme is overseen by a mutistatehoider steering committeeiMSC} chaired by the Secretary {AYUSH) with secretariat in QC The MSC is supported by technical ‘Committee anda Cetfcation Committee constituted by OC The Ayush products are reguated under the Drugs and Cosmetic Act, 1840 by the Drugs Controller General of india through the State Governments ‘AYUSH STANDARD MARK “ich is based on camplarce tothe domestic regulatory requirements Under this Scheme, any manufacturingunitcan obtain cetiication ori, products rom an approved cerfication body (CB) whichis accredited to appropriate international standards by the National Accreitation Board for Cesticaton Boces (NABCE), and wl be under reguarsurveilance through onsite assessment and matket sampling by the certification body. (Only manufacturing urits duly icensed under the Drugs and Cosmetics, Act can appl for certification. The Certificate issuedby the Certification Body (C8) is vai for three (2) years and canberenewed, The requirements of heawy metals sta not be applicable to AYUSH oducts having raw materials of metalic origin provided they are for domestic market. Compliance to the domestic reguations is a prerequisite for ary manufacturer seeking AYUSH Premium Mark Thecartfcation criteria area combination of thefallowing, as applicable: Domestic regulations mean reguitory requirements prescribed under the Dugs and Cosmetics Act, 1940 for AVUSH products ‘The Scheme has twolevels of cortificatio 4, Ayush Standard Mark which is based on compliance to the domestic regulatory requirements , Ayush Promium Mark wich is tased on GMP requirements based ‘on WHO Guidelines and product requements wit eibityto certify against any overseas regulation provided these are stricter than the former efitria, Under this scheme, each manufacturing uit would obtain a catification roman approved certification body (CB) whichis acoredited to appropriate international standards by the National Accreditation Board far Certfcaton Bodies (NABCB) and wil be under regular suvllance ofthe catifcation body Bee AYUSH PREMIUM MARK. S which is broadly base on armas tote WHO GMP rdelins and product requlerents based on interatina asin ation to omesteroglatins. Theres an pont get cred to regulon of an imgring county Provide those are mor stingent, than the ove {EMP Requirements based on WHO Guidelines for AYUSH Premium Mark Poxrissibielovels of contaminants fr AYUSH Premium Mak Pormrissibiolovels of contaminants for AYUSH Standard Mark Regulations of importing coutries tobe dont by the organization seeking crifcation and provided ta C8 [Cerifcation Body) Approved Certification body Foodcert india Pt. Lid (a 100 per cent subsidiary of TATA Projects Ltd) tas been accredited for volurtary certification scheme for Ayush Products, Foodcert has cetfed 10 organizations under this scheme with aprox. 400 product for AYUSH mark For further information, please visit http:/www.qcn.orgivoluntary= cortification-schome-forayush- products. php p02 | Quality india 9QC QUALITY COUNCIL OF INDIA INDIA GOOD AGRICULTURE PRACTICES (INDGAP) CERTIFICATION SCHEME Strengthening farmers for their produce! ‘Agicuiturecantnuas tbe the bedrock af South Asianrual economy, in respect of employment as well as contribution to national GP in some countries thaugh Agriculture's share in GDP may be diminishing n tems of its share in GDR in terms of employment and centrality in rural economies, farm andnarfaim sector, premised on basic faring also engaging te large majority of smal and marginal farming households. Agyicuture’s role in the SAARC Member States is projected to remain the key to diving overal national economic growth and wel-being ofits people. This phenomenon acknowledges that agriculture remains the key to drving overal national eccnomic growth and well-being ofits peonle. The above premises validated by various international agencies. Works Bank reported that in SAARC countries agrcuture employs about 60% ofthe labo force and contrbutes 2% ofthe regional GOP (World Bank, 2011}. The Asian Development Bank (ADR) estimates that the lrgest concentration of the worlds poor, around 40%, ives in South Asia (Stinivasan, 2012), wile World Bank figures show that 76% of them ive in the rua areas, contributing a least 65% ofthe agricultural labour force (World Bark, 2011) 9 ‘Quality india age Good Agicutural Practices (GAP) are specific methods which, when ‘applied to agriculture, create food for consumers o further processing that is safe and wholesome. While there are numerous competing Sung Fan uo Fos nti Say Dr. Inder Prakash Strengthening Patient Safety & Focus on Injection Safety The session was started by the presentation made by Dt Inder Prakash ‘which focused on Strengthening Patient Safety and Focus on Injection Safety. He talked about patint safety, which the absence of preventable harm to 2 patient dung the process of health care, Patient safety is the coordinated efforts to prevent harm, caused by the process of health cate its, from occurring to patients. Over the past tn years, patent safety has been increasingly recognized as an issue of global importance, but much work remains ta be done. Whereas medical eror is used to deserbe an incident that happens by mistake during medical cate which may, but does not necessaiy, result in temporary ot permanent, physical or psychological hamtoaningividul WHO Injection Safety Guidelines- Anoverview Dr. Chandrakant Lahariya, National Professional Officer Universal Health Coverage, WHIO India Country Office for India gave @ complete overview of Injection safety, current global national status, WHO Guidelines and way lorwardin nda. Injections aeintegtl part of health services, he said. Further he stated that the giving ASST) ® ‘Quality india age injectables are not wrong, but what matters are unsafe irjection practices. Globally, more than 16 billion of injections are estimated tobe edn year 2000 of which nary 5% sor immunization but around 0% are for therapeutic purposes, But whatis worying, that nearly 50% ofall these ae unsale. When compared to national evel data around same time, around 3 bilion injections were used per year with an average of 29 injections per person per yeat. Surprisingly around two-thid of injections are unsafe, wich remore than weldaverage. Dr. Susan Winckler Drug Regulatory Reform in In Opportunities, Objectives, Observations 8 Susan G, Winckler, Chief Risk Management Officer, Leavitt Partners, LLC talked about the opportunites and her observations for Drog Regulatory Reform in India. She articulated that the Goal of Drug Reguatory Reform in India. tis a praductive discussion about dug regulatory form etforts in nia, and her focus of discussion was from regulators perspective and to ensure that products that are manufactuod are safe to patient. Descibing the opporturitos, she higightd the ongoing discussions among lawmakers, tink tanks and media. The main objective of crug regulatory reform in india should be to improve qualty of drug supply fom pre-manufactuing to manufacturing cstibution sale and post marketing Food Safety ‘Mr. Amit Dhanuka, President AIFPA, chairing this session Welcomed the patticpants and introduced the speakers. He alsa highlighted the importance ofFood SafetyFood Safety Mr. Sanjay Khu President ~ Corporate Afiais, Nestle India adcressed the participants on Food Safety and relatedissues. He highlighted “onthecritcal shift fram the earlier PFA ‘Act to the current FSS Act with reference to the key changes from multiple authorities to single authotty, adulteration to food safety, and inspection / control to ‘monitoring / surveilance. He mentioned thatthe key elements for, consumer trust are quality, food safety and regulatory compliance. Ho ‘emphasized that issues related to food safety continues to be a major concer and cited few examples that were in pews in recent period, He also said that food safety is stared responsibilty between the indus, equator and the consumers, Food safety, apart from regulatory obligations, is one ofthe most fundamental spect n operations of food industry and at each step of ood chain from farm tofork, and which also includes anspor, storage, processing, cistrioution te. Mr.SanjivMehta HULPerspective Mc Sanjiv Mehta, CEO & MD, Hindustan Unilever addressed the participants by highlighting that the Incian Food & Refreshment business is. growing by Mr, Saraswati Prasad staiied the session with opening romarks on th successful launch of Swachh Bharat Mission on 2nd tober, 2014 which had ceatly defined objectives of building a strong nation, Other than building a nation free of open defecation, a few other objectives of Swachh Bharat ‘Mission includes Solid Waste Management and envtonmental cleanliness. These two key challenges ate disease toa nation and thus ‘must be addressed at 1st stage of nation building. He sad that 46% of the ruralhousaholdsilldent have access to tals and thus, Indias tha biggest contributor to open defecationinthe worl Dr. Huzaifa Khorakiwala ‘aiked ov two programmes which are a part of ‘Swachh Brarat Mission. Fst is the construction of Pronto Bio Toiet and seconds the environment frend use of ‘Swachh Bharat machine, He addressed the problem of school dropouts, NATIONAL QUALITY CONCLAVE 2016 ‘mare than 10% CAGR andis one of te leading industry sectrsin terms cf growth. He highlighted the main challenges relating to fond sector in India witch are food curt, food safety and nutition balance, He said the key stakeholders in food sectr areindustr, government regulatory boties and consumers, and said that while more educated consumers are aware on food safety but mass population is ether ignorant or lack understanding on food safety, and thus more walnerable food-borne oss which more Kely originate at home Implementation of Food Safety Act (Mr. Vijay Pandya, MO Health, Rajkot ‘Municipal Corporation adiressed the participants on the implementation of Food Safety & Standards Act by the Rajkot Municipal Corporation (RNC). He said that AMS has a quality driven ‘approach, provides cent trendy heath services to more than 14 lakh citizens ofthe Rojtot city by more than 1250 qualfed, siled and road walfc rues and the resuting Imayhem with 2 medical devices indy which fnctoned wiht a egy ramen He utber cate ang tem gulin which shoul not erergeas oreo the top ve maracring huts fr medical dees indy He a0 Pitihed the fact thet in was dependent to pote’ medial eves tthe extent that anos tree ‘outs the medal dees \erepored, dst al of which were imparted fom USA, because there was an nine f mists suroungtendan dovcosin treindsty‘Sri Sharda Prasad said that sling is very crucial for India due to its ich demographic dividend ofanage profile of ‘54% under 25 yeas lasting for about ‘next 10-15 year. ff we donot seize this opportunity, Intia would miss the bus. Therelore, skiing for employment of youth is very rca. Although, India is curently having a healthy growth of 7.6% of GDR itis seen as a jobless Growth t can be seen tat although jobs ae avaiable in the market, India does not have enough youth havingrequst kil to perform these jobs, Athough KPMG report to NSDC estimates 110.73 mn skiled ‘Worker requirements in india in next 6 years across 24 sectors (such as retai, constuction et), itlacks on defining. focused requirements in sectoial organisations, geogrephical spread and kl eves, 'Shting of youth defining requirements of indus s the chalenge that ramus tobe addressed, A demand responsive sytem is required to be quickly established such as counties like South Korea having 96% skilled manpower whereas Inia having an estimated 4.65 % sklled ‘manpower only, The other Key gap areas to be addressed are competencies required by employers that need tobe identified besides ‘development of course curiculum for meeting the competencies, The other parameters needed for quality sling are requisite infrastructure ‘and qualified trainersin institutions and Taining Providers (TP). Mr. Gerald Th Experiences from the German ‘system of Dual Initial VET - how far can they be used for skill dovelopmontin India? The German Dual Education of Vecational Education and Training (VET) but in 1683 is considered amongst the successful models in tiling arena global. The German dual system of educations Demand based Syston. VET involves trning in real work environment and processes in the industry, here the theorticallessons are delivered public vocational stills, The Apprentice traning happens in the enterprises where the enterprises themselves fund traning, giving minimum wages to the apprentices. The Vocational Act enables Chambers of Commerce and trade Unions paying a significant role in Design and updation of qualification pxoiles. The Skiling ecosystem has Involvement of social partners, idustial associations, trade Unions and vocational schools based on industry needs. The Chambers organise and carry out examinations hiring examiners from industry, unions and vocational schools besides facilitating dialague with industies. The Federal Intnute of Vocational Training (BIB), facilitates the provess of recognition, curicula of vocational schools and examinations though Industy Chambers NATIONAL QUALITY CONCLAVE 2016 Skilling for Employment Rajat Khawas Impact of Quality Assurance in Skills in India - Employer ‘engagement with few example from International Practices He emphasised that Instutionalisation is needed fora robust Quality Assurance (04), (Qualification and Standards for ‘Learner and Employers! as beneficiaries. OA requires Human Resources, Processes and Technology as an enabler, voted by th industry sector. ‘The Guid, UK, has bult sucha system over 198 years in countries. A Teng Partner (TP) is defined by anyone who delivers competence and knowledge’ for the two beneficiaries ie, ‘Leaner and Employer’. The trainer musthave the requisite Quaficationandtools. The qualifications arebased on standards end TP needs both qualifications and trainers. Deepak Upadhyay ‘Women Empowerment He highlighted the efforts his NGO is focusing on rural sector skiling of ‘Advasis typically in states such as Madhya Pradesh (NIP) So far about 24,000 youths have been ‘rained in demand oriented siting and placed in industries such as Secuity, Fre & Safety etc. The Tejaswani Project in MP addtesses to ‘empower in the areas of Social, Pitical and economic sectors ofthe region n this Project a survey was conducted in 208, flowing wich about 472 Sel Help Groups (SHGs} have been cieated for ‘helping poopie to holp themselves. Tha Vilage Level Committee (VLC) is facilitating about 8000 families to elevate their income levels from As. 1000/- per month ta about As. 10,000/- per month thorough micro financing loans in areas such a agriculture, fishery, arimal husbandry beekeeping te; through stl ugradaton Dr. Marakandey Rat He said that besides focussing on ‘Demand side Sil development needs, it is essential to inculcate Moral values in Indian youth as itis lacking curent generation upon | Quatty tnaia ©‘Session 12ZED (Zero Defect ff the National Quality Conclave eo fect) commenced withthe opering remarks col Mr. S.N. Tripathi. He welcomed all lgritares tothe dais and began with a Y hort introduction about ZED & its genesis. He stated that this concept wil be path-breaking in making our manufacturing word class in India, He also mentioned that there should be relevant incentive in public procurement the manufacturing unitadoptsZEDand achieves arating audience some facts emphasizing the Dr. Harsha V. Singh started tho presentation by saying that ZED is @ rwltfaceted initiative. It includes enhancing compettvenes, increased market presence, and improving a candtions for domeste producers and rranuactuers and a connect with the lob va chan He hen mentioned that pat om tecinology itis a trust to keep process standards in mind. Global requirements are emphasing what ZED is yng to develop in ia ad tho companies that meet these renrements can become apart ofthe lol supply ctain Hethen touched upon the fact that ZED is poised to contribute to various Government ints, be it Make in Ida, Sil India, Digital In, Start-up nie Stand-up nian thes Q@ sprovine TOWNS 9 ‘Quality India jayoci208 NATIONAL QUALITY CONCLAVE 2016 & ZED) (oro detect zero ttfect) Mr. A. K. Jain informed the audience that forthe fist time in the world, OCI has developed a holistic, flexible, transparent, and consistent maturity assessment model (ZO Maturity ‘Assessment Model) with the help of vatious stakeholders to improve the compettiveness of Mero, Smal, and Medium Entergrises (MSMEs). He shared the messages and vision ofthe Honble Union Minister and both the Ministers of State of MSME and urged everyone to join this movemont of Zoro Defect Zoro Effect. Ho also shared that apt study was done to test the model before launching it nationwide by the Ministry of MSME, He discussed in detail about action plan of the Financial Support MSMES in ZED Certification Scheme, its process, targets, benefits and current status and said that this modal is @ pull model andnota push model Mr. Suresh Kohli, Havel, was part of tha ZED Plt study. Mir. Koh shared his insights on the ZED jurney and how his organisation has algned ise according to the ZED parameters. He also shared the vision and mission that his organization has set for the ZED intative and explained the key USPs of ZED according to Fim. He further stated that his company aims to aspire to achieve the ZED atinum level for \which they have prepered a3 yearroadmep. Mr. Piyush Srivastava exoressed his vote of thanks to being the part of session, He shared his understanding of ‘he ZEDiniiativeand mentioned that this Scheme willrove tobe benefcafor the MSMEs and wil help them to enhance their competitiveness and aso become part the globalsuply chainValedictory Session Padma Shri HH Jagat Guru Amrta Sérydnanda ‘Mah Réja (President, European Yoga Federation} Padma Shri HH Jagat Guru Amrta Siryénanda Mabé Ajai stated that the Traditional Yoga isa superb method of Human development, with very ancient origins in Bhérata India which provides a unique physical evelooment, balance, proper nutition, an extaorinary personal energy, constantly sive emotional and creative states, a strong ght ‘agains stress, a clear and focused mind, an exceptional inspiration, and the access to the Supra Cognitive Mind (Overmind), which leads us to Enlightenment and tothe ciscovery and understanding ofthe Cosmic Laws, among many other benefits. ‘Amongst the dtlerent age groups, Yoga provides, for example: to children, concentration, and a powerful foundation to build thei characte -the Yara and Niyam; to the youth, a hormonal emotional control that allows them to program an exceptional fe, and tofu it without any obstacles; and to the eldey, a healthy an functional if, pushing thedsunctinal old age towards the endofexstence. He emphasized, Yoga only works practiced continuously adit must be taugitby true Guru, orby a teacher whois tranedand supervised bya tue Gurv, The taining of top-quality Yoga Teachers shoud retain the principles of Wisdom of the Yoga Darshana, so thatthe authoity of nia ‘on this matter is nether altered, nor questioned, with this new major expansion of Yoga which wil bring peat benef toallot Humanity. Padma Shri Guru Bharat Bhushan ji emphasised onthe importance cof Yoga. He quoted that Yoga is togetherness, beauty, totality, best and NATIONAL QUALITY CONCLAVE 2016 Yooa ultimate tool for quality. He aso stated that wherever there is quality ‘there is yoga, as quality represents our attitude, approach towards our profession, prediction. So Yoga s clearly fr Beautiful Today and Bright Tomorrow. $e sod that Spirituality she main essence in ringing quality of if, He appreciated the effort of OCI for not only bringing the qualty in ‘materiaised product but also touching the basic uman values trough Yoga and he also congratulated the present authorities of OCI win are blessed with vision to realise it and decide to have Yoga as best toolto tring quay in ile. He described that people may think tat bringing quality and upgrading the quality in present status of eny product or ‘quality from ary outcome speaks of our true progress but in te sonse any type of quality depends on quality thoughts behind, General vision cof peoples conned up to focussing on material quality of any product and they dont feel relevance of quality of person over work quality or quality of product. A man with applied ethics of yoga is sure to bring ‘qualitative changes where everhe lives andin what so ever discipline works He stated that he wil ook forward tothe widening sphere and greater peaticipaton of Quality Council of India to bxing true progress and prosperity and protect the genuine and original faces of different isciplines that present tho development of best human skis. Tis International conclave of Quality Coun of India should certainly bring something new to add and improve quality in efferent cscipines and spheres ofifeoprovideallrourd development Padma Shri Guru Bharat Bhushan upon | Quatty tnaia 9Valedictory Session Introduction Session anchor Ms. Vimmi invited the speakers, namely Mi. Kats Mista, Honble Union Minister, MSM, Mr. S. N. Tripathi, AS & DC- IMSME; CEO of NIT Aayog, Mr. Amitabh Kant: Chairman OCI, Mi. Adi Zainulthai, Secretary General FICC, Me A Didar Singh and Secretary General OC r. RP Singh, She introduced the members onthe dais and invited Adi Zainubha, Chairman, OC! to welcome everyono. The session commenced with Chairman-QCl, Mr. Adil Zainulbhsi welcoming the distinguished members on the das and the audience present. He began by saying that he feos ZO willfundamentaly change the manufacturing of India and can drastically improve the quaty of goods and services in the country. He hoped that ll the stakeholders including the assessors, cetfication boli, consultants, rating bodies etc are equal excited aout the ZDinitiatve, He emphasized that ZED should very soon be expanded ta services sector as the sector is very important forthe indian economy. He concluded by saying that OCI intends to achiove this ambitious task at a much faster pace than expected, ‘express his vews, Mr Tpath reiterated the wards of Hortble Union Minster, Sit Kalaj Mishra: “Gunvakta Yokt, Dosh Mukt,Pradushan Mult” to emphasize the mind-set and seriousness of the misty towards the ZED intatve He congratulated OCI andallthe stakeholders involved in conceiving the ZED program and appreciated the suppot of ‘the Union Minsterin taking leadership ofthis scheme ts indeed a new ‘beginning forastrang foundation. Secretary Goneral, FICCI, Mr. A. Didar Singh then adciossed the audience. He began by saying that every single company must adopt ZED. He mentioned that the world is changing and we are pat of a ‘lobalzed econanyy and emphasized onthe enti export basket and the trade scenaio saying that the standards will become the norm and expert wil be dependent onthe standards set bythe developed werd He telected upon Indias commitment at C021 towards climate change and mentioned that we must full the requirements of envionment and we now have a compulsion in terms of ensuring both the zero defect and zor effect aspects in order to sell our products. He concluded by saying thatthe industry has to rise to ZED and FIC! wl NATIONAL QUALITY CONCLAVE 2016 %%ZED (Zero Defect Zero Effect) partner with OCI to mobilise the industry to ensure there is active paticipation, (CEO NIT! Aayog, Mr. Amitabh Kant, said that ZEDis ona ofthe most ‘prominent programs ofthe Government of India and inorder to ensure ‘that out GOP grows at a consistent rate of 7-8% for a longer period of time, the improvement ofthe MSME sector is extremely crucial, The bal supply chain must have MSME involvement and a country il fursh only with exports and to do exports, we must meet the global standards. ZED will definitely help in taking the MISME to this level and increase the overall productivity. He also mentioned that QClis doing an ‘excellent work and helping NITI Aayog as wel other departments. He concluded by saying that ZED is crucial in cing competitiveness of MSMES ‘The scheme guidelines “Financial Suppor ta MSMEsin ZED Certitcation Scheme” of MaMSME was then unveled by the Chief Guest Honble Union Minster Shri Kalra Mishra and ather members on the das ‘After this, the chief quest of the session, Hon'ble Union Minister, MoMSME, Mr. Kalraj Mishea was ivitod to address tho audione. He began his speech by saying that through ZED a evolution can come inthe manufacturing sector and it tas the potential to be @ game changes. He admired the vision of Honble PM of making India a ‘manufacturinghub and also bringing out ntiativs ike Make In Inia and Ski na along with other prominent intatives to realize this vision He then sharedhis views onthe ZED Maturity Assessment Modelandsaidit {unique model and willbe highly beneficial forthe MSIMEs and urged that MSMEs to take active part inthis intatve and enhance thei competitiveness and became pat of global supply chain He believes thatthe products manufactured must be an ideal one withthe highest levelof quality wile keeping in inate environment. ‘Secrotary General, QCI, Dr. R. P. Singh concluded the vaedictory ‘session and delivered a vate of thanks He appreciated the audience for their enthusiasm for two days. He expressed his gratitude to al the ‘ational 6interationl delegates & speakers who had contributed tothe sucesso the conclave. He prised the efforts of althe members of his team for making the conclave successful and concluded the conclave witha promise an even tiggerconclaveinthe coming yar. = ‘Quality india ageRHC MCL Ths Mainstream Media PVT ‘The 2016 Conclave forthe Quality Council of india was @ two-day event where experts from across sectors came together on a common platform to discuss the issue of quality services for the Indian citizen. As India is poised on the verge of emerging as one ofthe financial giants in the global economy, its vibrant and rapidly growing ‘markets, and huge population of young, working-age adults, makes it ‘the future manufacturing hub. With the added impetus on “Make in India’, iis the bas ime to remind the nation that produetivty needs ‘to.gohand in hand with quality of work, otherwisa it may resuit in a short-lived glory. The OCts Conclavefoucused on howto bring quality services across sectors to the Indian citizens, and the message resonated with all the stakeholders. This wes reflected inthe wide media coverage that the conclave received, including prominent pieces in mainstream media prin, electronicand online. From the events ofthe first day of the conclave, the ANI highlighted a major achievement in assuring quality in the food sector. They published an article that outlined th efforts ofthe OCI and the Food Industry Capacity and Skil initiative (FICS!) whose leadership came together to sign a Memorandum of Understanding to design a {framework forthe certification of individuals inthe food sector. This piece was also picked up by several major, mainstream media houses, including HT Media Syndication, Yahoo News, Business ‘Standard, and New Kerala to name afew. ‘The ANI andIANS picked up the news ofthe Conclave and highlighted the comments ofthe Honorable Union Minister for Micro, Small and Medium Enterprises (MSME), Shri Kalraj Mishra, who reiterated commitment to the "Zero effect zero defect” policy and identified [MSMEs tobe the motor that would power the Indian economy ahead. ‘This newspiece made it into the major news cutlets, both in print and ontne, including Financial Express, Business Standard, Yahoo News, ‘andthe Dally World, toname afew. ‘Adi Zanulbhai, tho Chairman of tho Quality Councit of India, was quoted in the Business Line when he spoke of the importance of quality and recognising the leadersinthe field Qcl “We need to improve quality cramatcaly in India... A large ‘number of MISMES do not meet the quality bar in Inda..S0, we have created a set of standards — got, sver bronze. The goals that manufacturers, say, auto companies, tel MSIMES that if you want to supply tous, you mustat least meet bronze, silver or gold ‘standards. And fyoustart saying that many goverment contracts wil also require gol, siver or bronze standards, then we hope ‘ualty vai improve. So, an MSME willatleasthave an incentive.” The extended interview was also covered by the Business Line, in \hich he spoke at langth about the Swachh Bharat Abhiyan and how itwasrevolutionising the idea of reating clean Inde The conclave also enjoyed screen time on major Tv channels including + ETV-Aired the inaugural sessionat12pmon Friday, 18h August + CNBC- aired abite of Aka Pandaat9 pm on 19th August + ANE Playedthe news lve ‘+ DD News: Informed that nas of Shr Kalaj Mishra was tobe aired st pmon 20th It was not just bytes and TV screen time though, andthe Conclave ‘so threw up several moments that were worth capturing on film. The IANS Photos and United News of india websites highlighted several clickable moments from the two day policy extravaganza, The media was involved throughout the events in the conclave and provided an avenue to transmit the discussions and recommendations that were being thrown upin course of the events, packagedlina manner that wauld make t accessible to everyone. The coverage spanned all the media forms ~ cgi, television and pint ~ and there was 2 significant buzz around the conclave, which was Picked up by the media houses. This was not only validation ofthe fact that the general populace is interested in the quality related issues of the services they access, but also reflective ofthe fact thatthe event and the Q's vision for the conclave was aso shared by the citizens of thenation, ‘apo | Quality tna ©Updates from National Accreditation Board NABCB for Certification Bodies NABCB conducted §-day Training Programme from 01 -05 August 2016 {or3 participants fromthe Timber Industry Development Division (DD) Forestry Commission, hana on ISQ/EC 17020-2012 standards wellas the NABCB process for accreitatian of Inspection Bodies. During the traning, the participants observed NABCB assessments af Inspection Bodies, undergone training on inspection of wood products including identification of species, chain of custo cetication etc. and witnessed ‘eninspecton of wood products Patcinants atthe UNIOO Training for delegates from Ghane FAO Training in Bangladesh NABCB signed an (FAO) ofthe United Nations ta conduct 3 taining in Bangladesh forthe yeement with the Food and Agriculture Organization Bangladesh Accreditation Board and other stakeholders. NABCB has ateady completed thefolloning trainings + 3-day vaiing during 12-14 Ju 2016 on ISO 1702'-1:2015 and ISO 72003:2013 - Requirements for Food Safety Management Systems Certiication Bots. + 2-day training during 08-09 August 2016 on Auciting Sil. + 3-day training during 19-21 September 2016 onS0 22000:2008, 'NABCBis also organzingan attachment traning for BAB assessors under this agreement NABCB Assossors'Training on ISO/IEC 17020 Standard 'NABCB, inorder to neroase its assessor resources for assessment of tha inspection bodies, conducted an Ass nthe ISOC 17020 standard from 01 - 03 August 2016 at Delhi in which approx. 7 9 ‘Quality india age potential NABCB assessors wete provided training on the standard, the NABCB documentation and theassessment proc Partcgans atthe NABCB Assessors" Taning on ISONEC 17020 Standar ‘Training Programmes on 2015 Eiition of $0 9001 NABCB assisted NBOP in conducting thee one-day programmes an tho requirements of IS0 9001-2015 on 16, 17 and 18 August 2016 at Delhi Kokata and Hyderabad respectively, These progiammes were conducted by Mr, Udayabhaskar Kotte, Members of US TAG ISO TC178 where woledin the revision of thisstandar i Udyabhaskar Kote conducting the traning programmes ‘Sensitization Programmes on Private Sustainability Standards (Quality Council of indi, n partnership wth Federation of indian Chambers cof Commerce & Industry, conduct three one-day Sensitization programmes on vate Sustainability Standard at Dehi, Mumbai and Hyderabad on 16, 17 and 18 August 2016 respectively, The jrogrammes wore conducted by Mr: Johan Gerneby, Swedish Expert on Sustainability Standards from Beyond Intent who has 12 years of protessionale rience. ‘The programmes covered sustainability and why tis required, tools for the sustainability, operationalizing sustainability, evaluating and communicating sustainably.UPDATES FROM NABCB Sensitization Programmes on Private Sustinebity Stondords ‘at New Deli, Mumbai and Hyderabad Capacity Building under the EU-CITD Project European Union (EU) and India have initiated the project “Capacity Bldg ntti for ade Development in india —CITD” with the overall jective of supporting India in strengthening its capacity to achieve economic growth and sustainable development, through further integration into the global trading system, by increasing th safety and quality of products, and by reducing cost and impediments to trade. The key purpose of this projects to: + Enhance capacity of Ines trade-elated regulatory institutions and ‘enforcement systems in order to mest international standards / requirements andtusiness needs, + Support india’ trade-related training institutions in strengthening their capacities. ‘Under this projec, one out of the three components relating to capacity buiing on “Technical Regulations and Standardization” under which various activities have been envisaged, with NABCB paying the lead role ‘and is one of the main beneficiaries. The following capacity billing actives were undertaken: + Four 1-Day Awareness Seminars on “EU Meccal Device Directives and Related Regulations” on 23 August 2016 at New Delhi, 24 August 2016. Ahmedabad, 26 August 201Bat Chenai and 27 August 2018 at Mumbai ‘+ Two-day Training on "EU Medical Device Directives and Related equations for Accreditation and Certification Boies” during 29:30 August 2016 at Mumbai Paricipants atthe Tan-the Taner progrenme on EU Medical Dvice Diectivs and Rated Regustions™ Q * One 3.day Tiain-the-Tiainers' programme on "EU Medical Device Directives and Related Regulations" from 01 -08 September 2016 at New Delhi Industry Awareness Programmes NABCBiin order to spread awareness an accredtation and its benefits to ‘theindustry has undertaken a series of Industry Awareness Programmes \wtich covered the folowing topics: Benefits of international equivalence of accreditation for industries; Guidance on selection of cerfication boties for 1S0 $001 ec. certification; and Guidance for industry on Complaint hating mechanism. NABCB conducted such programmes at Udaipur on 08 July 2016, at Ahmedabad on 22 ly 2016 and at Agra on 02 September 2016, all thee in partnership with EEPC India, and at Vishakhapatnamon 16 Sept 2016 with WASME. NNABCB plans to conduct more such programmes in partnership with industry boos lke Ci, FICC, WASME, EEPC India and other industry bodies /exportpromationcounclsnthe country, NABC8 Industy Awareness Programmes at Udaipur with EEPC India ‘Consumer Awareness Programmes Inorde to educate consumers and consume organizations in malities ‘about Quality of Products and Services, NABCE is organiing Consumer ‘Awareness Programmes in parinership with Consumer Coordination Council (CCC), NABCB conducted such programmes at Dehradun on 08 July 2018. Theparicipants were informed about the Voluntary Standards ‘and Regulations, Role of accrestation, Product and Systoms Corfiction and Complaint handing, NABCE plans to conduct more such programmes joinly with the Consumer Coordination Counc and the next such programmeis scheduled at Chennai on 26 November 2016, Usorakhand Chit Ministr Hole Shi arish Rava addressing participants at Consumer Awareness Pegramm at Dehradun upon | Quatty tnaia 9