Discussion 1.

Name at least four (4) technologies that can be utilized by commerce (from today up to future).

Provide images and descriptions on how commerce can take advantage from these technologies.

Chatbots

Chatbots have evolved from restricted use in contact centers to widespread e-commerce website
applications, thanks to their high customer satisfaction ratings and widespread availability. Chatbots on
e-commerce websites may provide a variety of services and solutions instead of asking inquiries and
delivering information over the phone.

eWallet

Customers benefit from the convenience and security of using an eWallet. They no longer have to enter
credit card information on websites or hand over their cards to cashiers; in addition, many eWallets
offer or require dual authentication before usage.

Image Search
Customers may quickly photograph things they're interested in and compare them to comparable
instances on other websites that may offer better pricing. Customers can easily photograph products
they are interested in and find similar examples on other sites that may offer better deals. Ecommerce
businesses are incorporating image search technology on their websites so customers can easily
photograph products they are interested in and find similar examples on other sites that may offer
better deals.

Social Media Platforms

More than just direct transactions can arise from social media engagement. It has been proved that
social media commerce improves website traffic, which in turn affects your search engine rating.

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