A Look At Careers

Lesson 3 Communication
1. List 4 etiquette rules for emails in a professional setting?
Write a clear subject line.
Start with a professional greeting.
Keep it short.
Don’t forget to say who you are.
2. List 4 etiquette rules for phone use and texting in a professional
workplace?
Answer the call in 3 rings or less.
Immediately introduce yourself.
Speak clearly.
Actively listen and take notes.
3. What do I think are some important tips to remember about
body language and attire?
Body posture is a huge one, when standing make sure your
head is up and strait. To stimulate good feelings, smile. To
improve your speech, use your hands. To improve your
memory, uncross your legs and arms. To connect instantly with
someone, shake their hands.

William Hicks 8\1\22