Professional Documents
Culture Documents
of Blue-collar Employees
Author(s): Chad W. Autry and Anthony R. Wheeler
Source: Journal of Managerial Issues , Spring 2005, Vol. 17, No. 1 (Spring 2005), pp. 58-
75
Published by: Pittsburg State University
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to Journal of Managerial Issues
Chad W. Autry
Assistant Professor of Marketing
Bradley University
Anthony R. Wheeler
Assistant Professor of Management
California State University, Sacramento
Over the past two decades, organi- 1996). Schneider (1987) outlined the
zational research has increasingly fo- basis of supplementary fit through his
cused on employee perceptions of fit attraction-selection-attntion (ASA)
with the work environment, and how framework. Schneider et al. suggest
organizations actively alter percep- that individuals assess fit "based upon
tions of fit via human resource man- an implicit estimate of the congru-
agement (HRM) practices, such as so- ence of their own personal character-
cialization. Organizational scholars istics and the attributes of potential
commonly define Person-Organiza-work organizations" (1995: 749).
tion Fit (POF) as the degree of con- This view of fit has been useful for un-
gruence or compatibility between an derstanding the attraction phase of
individual and the organization recruiting (Cable and Judge, 1996)
(Chatman, 1989; Kristof, 1996). and the interviewing process during
Moreover, POF is often conceptual- selection (Cable and Judge, 1997).
ized as either supplementary or com- Most of the research examining
plementary. Supplementary fit, thePOF, its antecedents, and its conse-
more common conceptualization, de- quences has done so during the early
scribes an individual's perceptions of phases of the employment cycle (re-
fit as a match of individual character- cruiting and selection). However, re-
cent research has begun to assess
istics with the current characteristics
(58)
socialization
tion refers to the processes by is which
delivered create
individuals are integrated
stronginto an ex-
perceptions of fit between em
ployees, resulting
isting organizational culture (Jones, in an increas
1986; Cable and Parsons, 2001),
overall and
perception of POF.
While Cable and tac-
organizations often implement Parsons' (2001)
work provides the critical
tics to facilitate this integration (Van foundation
Maanen and Schein, 1979). If an the
to understanding or- relationship be-
ganization successfully tween socializes a
post-hire HRM practices and
new employee, so thatPOF, the individual
we believe that viewing supple-
and the organization comemental POF
toaspossess
a multidimensional
construct could
more similar values, goals, or beliefs, enhance their find-
the new employee may exhibit ings. Our conceptualization of POF
greater organizational commitment might also allow for an examination
(Cable and Parsons, 2001). Increased of the differential influence of social-
organizational commitment often ization and training on POF. Judge
leads to reduced voluntary turnover and Ferris called for "research map-
(Meyer et ai, 2002). Thus, by concen- ping the construct of fitto articulate
trating on POF during the early more precisely the nature of the fit
stages of employment, organizations construct" (1992: 61). By conceptu-
can maximize the effectiveness of re- alizing supplementary POF as a mul-
cruiting and selection systems. tidimensional construct, we may
Several studies have examined the
come to better understand the spe-
cific antecedents and consequences
concepts of POF and post-hire organ-
izational HRM practices indepen-
of POF (for a summary of antece-
dently. However, little research has dents and consequences of POF, see
directly addressed the influence of Kristof, 1996). Based on these corre-
these post-hire activities on percep- lates of POF, we view supplementary
tions of POF (Cable and Parsons, POF as having two distinct dimen-
2001). Research performed by Cable sions: a cognitive dimension and an
and Parsons (2001) currently repre- affective dimension.
sents the strongest contribution in Our objective is to extend the sup-
this area. Cable and Parsons (2001) plementary POF literature by exam-
examined the POF/socialization re- ining the relationship between POF
lationship, focusing on the fit-related and formal socialization and training,
outcomes of socialization delivery using this conceptualization. Specifi-
within the first two years of employ- cally, the goal of this research is to
ment. Within the socialization time- build on and extend the findings of
frame of employment, they discov- Cable and Parsons (2001) by consid-
ered that aspects of formal ering a multidimensional operation-
socialization related differentially to alization of supplementary POF. Our
perceptions of POF. They suggestresearch examines the lasting influ-
that content and social tactics of for- ence of formal organizational social-
mal socialization sufficiently foster ization and training practices on cog-
POF of employees because these tac-nitive and affective dimensions of
tics are associated with strong in-POF.
group expectations of behavior. That The remainder of this article is de-
is, the content of socialization and the voted to the specifics of the research
social environment in which formal study. First, we review the relevant lit-
METHOD
Hypothesis 1: As the duration of formal orienta-
tion increases, long-term workers ' perceptions of
Sample
affective POF with co-workers, supervisors, and
firm procedures will increase.
The warehousing industry, which is
Formal training programs, on
notable for its high rates the
of employee
other hand, are designed to
turnover and pass (e.g.,
absenteeism
along job-specific information
symptoms of a lackthat is for blue-
of POF)
important for success inworkers,
collar the was work-
chosen as the re-
place (i.e., knowledge,search
skills,context.and/or
Since the purpose of
abilities). Formal training
the currentgenerally
study is to examine indi-
takes place toward thevidual-level
end of formalphenom-
psychological
orientation, continuesenafor a period
- cognitive of POF - in
and affective
time, and is characterized byrather
the workplace, high than work-
amounts of information transfer
place-related effects, it was deter-
from trainers to new employees
mined that multiple individuals from
(Campbell and Kuncel, 2001). More-
a few strategic business units would
over, Awoniyi, Griego, and Morganbe sufficient for the sampling frame.
(2002) found that perceptions of Warehouse
fit operations employees
(e.g., hourly warehouse workers) par-
predicted transfer of training content
to the workplace. As employees ticipated
enter in the research. The sample
frame was drawn randomly from the
this later stage of the formal sociali-
zation process, sometimes termed labor forces of seven private and/or
"adaptation" (Louis, 1980), they third-party warehouses located in the
move from a first impression and feel- states of Pennsylvania, Georgia,
ing-out mode into an organizational Oklahoma, and Texas. Seventy-three
identity-acceptance mode (Bauer et percent of the sample was male, 60
al, 1998). During this phase, a for- percent held a high school degree or
mally socialized and trained em- less (30 percent had some college
and 10 percent had a college degree) ,
ployee will begin to understand and
and 62 percent had two or more years
more firmly subscribe to the organi-
of job tenure. In terms of age, 18 per-
zation's culture. Moreover, as em-
cent of the sample was younger than
ployees work in complex work envi-
25 years old, 44 percent fell between
ronments that require cognitive the ages of 25 and 40 years, and 31
resources, fit becomes a stronger pre-
percent was older than 40 years of
dictor of performance (Awoniyi et al, age.
2002). Thus, formal training repre-
sents a more cognitive employee ex-Data Collection Procedure
perience, and as employees are ex-
posed to increasing amounts of Firms were contacted to solicit par-
training, they should come to possess ticipation through key contacts (usu-
better cognitive fit with the organi- ally a human resources manager)
zation. Thus, we offer the following known by the authors. Seven of
hypothesis. eleven firms contacted by the authors
Hypothesis 2: As the duration of formal training
consented to participate. Supplemen-
increases, long-term workers ' perceptions of cog- tary POF assessments were made with
nitive POF with co-workers, supervisors, and firm a questionnaire completed by em-
procedures will increase. ployees in hourly-paid labor. Employ-
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noted, all POF items loaded on the ration of formal orientation sessions
appropriate factors. Identical results would be positively associated with af-
were noted when a second check fective perceptions of POF. As shown
in Tables
analysis was run with free loading of 1 and 2, this relationship
items on an unknown number of fac- was supported for two of the three af-
tors, with one exception. In this case,
fective fit variables. Supervisor-Affec-
a single SAF item loaded alone. tive Fit [F (11,458) = 4.00; r2 = .05]
Discriminant validity for the POF and Firm-Affective Fit [F (11,458) =
8.51; r2 = .05) each differed based on
constructs was assessed in two stages.
First, the procedure advocated by time spent in orientation. However,
Gaski and Nevin (1985) was imple- the third affective fit measure, Co-
mented, whereby a correlation be- worker-Affective Fit [F (11,458); r2 =
tween two scales that is lower than the .02] had non-significant results. In
reliability of each of those scaleseach of the three cases, cognitive per-
serves as evidence of discriminant va-
ceptions of fit did not differ signifi-
lidity. Second, Anderson and Gerb- cantly by orientation time.
ing's (1987) method was utilized to Hypothesis 2 suggested that the du-
determine that the confidence inter- ration of formal training would be
val (+/- 2 standard errors) for eachpositively associated with cognitive
pairwise comparison did not include perceptions of POF. The analyses de-
the value of one. The scale for each picted in Tables 1 and 2 give support
POF construct passed both empirical to this relationship in two of the three
tests of discriminant validity; there-
cases tested. Supervisor-Cognitive Fit
fore, we did not consider discrimi- [F (11,458) - 3.74; r2 = .06] and
nant validity to be an issue of concern Firm-Cognitive Fit [F (12,457) =
for the study. 3.98; r2 = .06) each differed accord-
To test the research hypotheses, a ing to the duration of formal train-
multiple analysis of covariance ing. Again, however, the co-worker fit
(MANCOVA) was initially conducted. variable (Co-worker-Cognitive Fit)
Formal socialization and training fac- was non-significant [F (14,455) =
tors were entered as main effects, 0.21; r2 = .01]. Taken as a whole, this
while the control variables were en- may indicate that co-workers play a
tered as covariates. Strong overall ef- lesser role in the cognitive and affec-
fects were found for the formal social- tive fit assessments of employees than
ization - POF relationship [F do the supervisor (s) and/or the pol-
(11,458) - 2.69, p < .05)]. Thus, fol- icies and procedures of the firm. In
low-up examinations were conductedeach of the three cases, affective per-
by means of a separate analysis of co- ceptions of fit did not differ signifi-
variance (ANCOVA) for each individ- cantly by time spent in formal train-
ual dependent POF variable. The re-ing.
sults of these analyses are included in In addition to the significant main
Table 2. effects that were discovered, an inter-
esting covariate relationship was re-
RESULTS vealed. For two of the three affective
fit measures (Supervisor-Affective Fit
The ANCOVA results indicate[F par-
(11,458) = 4.00] and Co-worker-
Affective Fit [F (11,458) = 5.01]), a
tial support for both research hypoth-
significant
eses. Hypothesis 1 suggested that du- job tenure effect was
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formal
found. It is noteworthy thatorientation
these session
re- influences
sults were discovered the
for the fit
affective person-
between the employee
andrelationships,
to-person affective fit the supervisor, as well as the af-
fective fit between
but not for the person-to-firm the employee and
affec-
theApplying
tive fit relationship. firm. We also find that
the the dura-
Bonferroni comparison tion procedure,
of formal training it influences the
was discovered that this effect mani- cognitive fit between the employee
fested as an increase in affective fit and the supervisor, and between the
with the other people in the organi- employee and the firm. This suggests
zation as time passes. This may indi- that if a firm invests more in the for-
cate that affective fit is more volatile
mal socialization process (e.g., they
than cognitive fit over time (e.g.,allow for longer periods of adaptation
emotions about the supervisor andto the existing organizational cul-
co-workers are subject to change as ture), employees may feel better
the employee comes to know theseabout their match with the supervisor
persons more). Given the positive di-and policy elements of the organiza-
rection of the change, this may alsotion, and believe that they belong
imply that workers grow more emo-there in the long term. Furthermore,
tionally comfortable with their asso-our finding that tenure was positively
ciates over longer periods of time. related to affective fit between the
employee and the co-worker and the
DISCUSSION employee and the supervisor sup-
ports Schneider et aVs (1998) ho-
The present field study contributes mogeneity of personality hypothesis.
to the extant literature in several Specifically, the longer an employee
ways. First, we assessed supplemen- works at an organization with the
tary POF for a large and diverse same sam- co-workers and supervisor the
ple of blue-collar workers. We know more that employee will feel that he/
of few POF studies that examine fit she fits with that organization. Inte-
with this type of sample; most fit grating
as- these findings, we suggest
sessments have been made usingthat organizations that make greater
white-collar/managerial employees. time investments in the socialization
Second, we replicated the findingsand of training processes will increase
Cable and Parsons (2001), who first both cognitive and affective fit be-
examined the influence of socializa- tween the employee and the supervi-
tion on perceptions of supplementary sor and firm. Moreover, the longer an
POF. However, our replication util- employee stays on the job (a benefit
izes a different conceptualization of of POF) , the more he/she feels com-
POF that sheds further light on their patible with the firm. These findings
findings. The dissection of POF into suggest that organizations can influ-
cognitive and affective components ence perceptions of affective and cog-
represents our third contributionnitiveto fit with the firm (e.g., the firm's
the literature. We examined the last- espoused culture) and the supervisor;
ing influence of POF on formal ori- moreover, the benefits of this fit
entation and training by viewing POF could lead to increased tenure.
as a multidimensional construct. Our results further validate the
findings of Cable and Parsons (2001).
Our results reveal that, controlling
for job tenure, the duration of the Because we conceptualized supple-
noteconceptual-
and Parsons, 2001). We that we examined blue-collar
employees
ize perceptions of POF in terms withof extended tenure.
cognition and affect. Since
With sothe OCP
many factors adding to per-
ceptions of POF, we were able to
does not allow for cognitive/affective
dimensions of fit, we felt it out
parse would not
the variance associated with
be an appropriate measure
formalto use in and training that
socialization
our field study. Thus, might
we were obli-place years prior.
have taken
gated to use multi-itemOther
scales
facets,
as such
ouras pay, vocation,
and job
measuring device. We also skills have
assessed fitbeen known to ac-
count for
in terms of met expectations andperceptions
feel- of fit (see Kris-
tof (1996) for a review of Person-Vo-
ings of fit. While this operationaliza-
tion of POF differs from other studies cation fit and Person-Job fit) . Also, we
of fit, we believe that expectations di- provide an interesting new avenue for
rectly relate to culture. If an individ-future POF research. The conceptu-
ual does not subscribe to an organi- alization of POF as being both cog-
zation's culture, then he or she may nitive and affective allows for greater
not subscribe to the expected behav- possibilities of understanding the
iors of individuals in that culture. Ca- construct of POF, as called for by
ble and Parsons (2001) note several Judge and Ferris (1992). We have
of the theoretical issues in using posited that perceptions of POF can
many of the current supplemental be thought of as a generalized work
POF scales: measures of this type attitude, similar to the way organiza-
might not actually represent individ- tional scholars conceptualize con-
ual beliefs of fit, but rather, they structs such as job satisfaction and or-
might measure socially endorsed be- ganizational commitment. This
liefs of fit. Furthermore, the employ- conceptualization allows us to exam-
ees may have responded to our meas- ine the influence of not only sociali-
ures in a socially accepted or zation on supplemental POF but also
self-interested manner (e.g., yea-say-the influence of training on supple-
ing) to reflect their commitment to mental POF. We have discovered that
the endorsed organizational culture affect is an important byproduct of
or to protect them from the possibil-socialization, while cognition is im-
ity of retribution. Future research inportant to training. Although it was
this area should attempt to develop anot a main focus of our field study, to
culture-profiling tool that captures our knowledge, this study is the first
both cognitive and affective elementsto examine the differential effects
related to matching employee valuesthat formal orientation and formal
with organizational cultures. training have on POF. Future re-
Although we note these limitations, search should explore this relation-
we offer several strengths of this studyship.
that mitigate some of these concerns.
First, our use of a large and diverseManagerial Implications
sample of blue-collar employees al-
lows us to generalize our results to a The findings of the present re-
larger population of workers. Al- search contain several practical im-
though we account for a relativelyplications for organizations to con-
small, yet significant, amount of vari- sider. Primarily, our results suggest
ance, we believe it is important tothat organizations should match the
References