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Cross Cultural Miscommunication

1. The definition of CROSS CULTURAL COMMUNICATION:


 Cross-cultural communication occurs when people with different
nationalities, styles of working, age, race, ethnicity, sexual orientation,
gender, sexual orientation, etc. communicate. It tries to negotiate, exchange,
and intermediate cultural differences via verbal and non-verbal forms of
communication.
2. The important of CROSS CULTURAL UNDERSTANDING :

+ Better Progress :

Every industry depends on its employees for better progress and more sources of profit. It
is important to understand that Cross-Cultural Communication directly affects the
relationship between managers and employees. As a result, employees feel more
comfortable while communicating with each other during project implementation.

+ Cultural Influence :

Cultures play a vital role in determining how we talk with one another. In case there is an
absence of harmony and a sense of equality due to cultural backgrounds, it can lead to a
chaotic situation.

+ Management :

Cross-Cultural Communication can be quite beneficial in situations where the


business is spread across various parts of the globe. Surely, all the employees
working there will belong to different cultures and religions.

3. What are some CROSS – CULTURAL issues?

Working on Common Cross-cultural Communication Challenges

 Different Communications Styles.


 Different Attitudes Toward Conflict.
 Different Approaches to Completing Tasks.
 Different Decision-Making Styles.
 Different Attitudes Toward Disclosure.
 Different Approaches to Knowing.
4. The ways to resolve CROSS – CULTURAL MISCOMMUNICATION :

+ Passive hearing and active listening are not the same

+ Listen with your eyes, ears and guts

+ Take time to understand as you try to be understood

+ Be aware of your own perceptional filters

+ Ask the other people question if you don’t understand

+ Learn as much as you can about other culture

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