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Despite the innovative idea and sound funding, Layer closed its doors in October 2019. The
communication industry in the 2010s was very competitive and Layer Inc. was not able to
compete with its rivals.
Initially, the company grew very fast. The investors wanted quick money and pressured
Layer to grow faster. The competition consisted of large established companies like
Intercom. The final product was not as reliable as hoped and did not compare with the other
products on the market.