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  • Letter of Complaint

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    bube isijanovska
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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    2 views1 page

    Letter of Complaint

    Uploaded by

    bube isijanovska

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Letter of complaint (layout)

    Dear Sir/Madam,/Dear Mr. Petrovski,


    Introduction
    I am writing to complain about a product that/which I bought from your store.
    What happened?
    Body
    -flattery
    -ask for solution to the problem (ask for a money refund,ask new product,ask for
    beneffitions)

    Looking forward to hearing from you soon.


    Yours sincerely,
    Ubavka Isijanovska

    Yours faithfully,
    Ubavka Isijanovska

    -never use abbreviations: He’s,It’s…


    -use passive voice
    -use polite vocabulary

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