JOSHUA LEE MUNOZ CSR/ TSR/ VA CONTACT DETAILS: Mobile: +639151509557 s@gmailcom ‘Abi 2 Sun Valley Sub, Brgy, Calamba, Cobu City 6600, SKILLS: Customer Service Techrical Support Call Handling Appointment Setting Graphic Design EDUCATION: Cebu Institute of Technology University. 2016 Bachelor of Science in Information Techneloay ACCOMPLISHMENTS: + Chosen to be part ofthe Level 2 Testing toam in ess than a year cof employment in Teloperformance + Selected to be trained for cS0BQtpecial type of customers for vonage} n stroam. + Biggos: balance vransfor in tho: site while still on nesting in Eperformax, PROFESSIONAL SUMMARY CUSTOMER SERVICE REPRESENTATIVE] KIM ORTHODONTICS FEB 28, 2022 - JUN 14, 2022 VIRTUAL ASSISTANT] MAMBA VIRTUAL PLACEMENT AUGUST 2020 - JUNE 2021 LEVEL 2 PSTN TESTERI TELEPERFORMANCE (TELSTRA) MAY 2012- MARCH 2015 [TECH/CSR REPRESENTATIVE | STREAM (VONAGE) FEBRUARY 2011- FEBRUARY 2012 CUSTOMER SERVICE ADVISOR| EPERFORMAX (CHASE) APRIL 2010- NOVEMBER 2010