Tanggung Jawab Sosial Perusahaan

Sejak tahun 2016, Telkomsel gencar mengkampanyekan #InternetBAIK yang bertujuan sebagai

wujud sosialisasi dan edukasi cyber wellness mengenai pemanfaatan internet secara
bertanggung jawab, aman, kreatif, dan inspiratif untuk menghindari dampak negatif dari internet
seperti pornografi, SARA, cyber bullying, hate speech, dan lain-lain. Sejak kampanye ini
diluncurkan, #InternetBAIK telah dilakukan di 27 kota dengan melibatkan 80 sekolah, 6.795
pelajar, 5.897 orangtua, guru, dan komunitas, serta 1.613 duta #InternetBAIK. [7]
Tahun 2019, tiga Pemerintah Daerah di Provinsi Gorontalo bekerja sama dengan Telkomsel
berkolaborasi mengembangkan konsep smart city, di mana salah satunya menggunakan
teknologi berbasis Internet of Things (IoT).[8] Dengan kolaborasi tersebut, Telkomsel sudah
bekerja sama dengan 7 pemerintah daerah dalam pemanfaatan IoT di tahun 2019.[9]
Telkomsel juga menghadirkan Indonesia Genggam Internet bekerja sama dengan Perpustakaan
Daerah Kabupaten Karawang.[10]
Di bidang kesehatan, Telkomsel juga berkolaborasi dengan pemerintah daerah Kabupaten
Sumedang dengan menghadirkan aplikasi e-Health SIMPATI. Peluncuran aplikasi ini untuk
memberikan solusi kepada pemerintah daerah dalam penanganan gizi melalui sistem
pencegahan stunting terintegrasi.[11]

Penghargaan
2020

 Champion Indonesia Customer Experience - Indonesia Customer Experience Award

2020
 Best People Development - CIPS Supply Management Awards Asia 2020
 Best Collaborative Teamwork - CIPS Supply Management Awards Asia 2020
 Inisiatif Tanggap COVID-19 (Sektor Telekomunikasi) Dukungan Kesehatan Medis &
Pendidikan Online - Iconomics CSR Awards 2020
 Youth Choice Brand of the Year - Marketeers Youth Choice Brand Awards 2020
 Data Impact on Industry Transformation - 2020 Cloudera Data Impact Awards
 Most Favorite Non-Publisher Esports Tournamen - Indonesia Esports Award 2020
 Most Innovative Telecom Service Provider – Indonesia - International Finance Award
2020
 Best Insight Driven (Silver Winner) - PR Awards 2020
 Excellence in Customer Experience – Indonesia - Frost & Sullivan Asia Pacific Best
Practices Awards 2020
2019

 A Cyber Security Awareness Award - BSSN (Badan Siber Dan Sandi Negara)
 Asia's Best Employer Brand Awards 2019 - Asia's Best Employer Brand Awards
2019
 Corporate Image Award - Mobile Operator - Corporate Image Award 2019
 Best Digital Service - Seluler Awards 2019
 Digital Service Provider of the Year 2019 - Frost and Sullivan
 Most Innovative Approach to Mobile Security - Telecom Asia Awards 2019
 Most Innovative Customer Service Technology (My Telkomsel) – Finalist - Telecom
Asia Awards 2019
 Most Innovative IoT Project (INTANK) – Finalist - Telecom Asia Awards 2019
 Champion of WSIS Prizes 2019 - ICT Applications (e-Agriculture) - WSIS Prizes
2019
 Champion of WSIS Prizes 2019 - ICT Applications (e-Business) - WSIS Prizes 2019
2018
  Simcard GSM - SimPATI - Predikat Platinum - Indonesia Best Brand Award 2018
 Online Customer Experience - Asia Pacific Best Practice Awards 2018
 Overall Customer Experience - Asia Pacific Best Practice Awards 2018
 Indonesia Champion for ASEAN for Telecommunication Sector - Indonesia
Champion for ASEAN 2018
 Best Brand Asia for Telecommunication Sector - Brand Asia Award 2018
 Best Social Campaign 2018 – InternetBAIK - Corporate Social Initiatives Award 2018
 Champion of Digital Literacy - IndonesiaNEXT Telkomsel - Certiport - Digital Literacy
Award 2018
 Best Supplier Relationship Management Category - CIPS Supply Management
Awards Asia
 The Most Innovative Voice or Solution - Telecom Asia Awards Digital Life Style
Winner - Asia Communications Awards 2018
 Top 5 Best Customer Care - Asia Communications Awards 2018
 Top 5 Innovation - Celullar Operator - Asia Communications Awards 2018
 Top 5 Most Innovative IoT Solution - Asia Communications Awards 2018
 Operator of the Year - Seluler Awards 2018
 2nd Best Champion WSIS - Baktiku Negeriku - WSIS Prize 2018
2017

 Trusted Company Based on CGPI - Indonesia Good Corporate Governance Award

2017
 The Best Industry Marketing Champion 2017 for Telecom Sector - Industry Marketing
Champion Awads 2017
 M-money Service Provider of the Year - 2017 Frost & Sullivan Indonesia Excellence
Awards
 Digital Service Provider of the Year - 2017 Frost & Sullivan Indonesia Excellence
Awards
 Top Influential Brand in the Category of TELECOM in INDONESIA - Asia's Best
Brands Awards 2017
 Indonesia Best Employer Branding Awards - Employer Branding Awards 2017
 Telkomsel as Brand of the Year 2017 - National Tier - World Branding Award 2017
 Indonesia Champion for ASEAN 2017 - Operator Seluler Sector - Indonesia
Champion for ASEAN 2017
 The Most Powerful Telecommunication Brand in Indonesia - Brand Asia Award 2017
 Best of The Best Corporate Social Marketing - The NextDev - Indonesia's Best
Corporate Social Initiative Awards 2017
 Best of The Best Social Campaign – InternetBAIK - Indonesia's Best Corporate
Social Initiative Awards 2017
 Operator of The Year 2017 - Seluler Award 2017
 The Best in Building Corporate Image - Telco Company - Corporate Image Award
2017
 Telkomsel as 2nd Most Valuable indonesian Brand - BRANDZ TOP 50 Most
Valuable Indonesian Brands 2017