Professional Documents
Culture Documents
ETHICS
BUSINESS ETHICS
~ Refers to standards of moral conduct, behavior and judgment in business.
~ Involves making the moral and right decisions while engaging in such business activities as
manufacturing and selling a product and providing a service to customers.
BUSINESS ETHICS
~ an area of corporate responsibility where businesses are legally bound and socially obligated
to conduct business in an ethical manner
Main Purpose
To help business and would-be business to determine what business practices are right
and what are wrong.
The most common unethical practices are MISREPRESENTATION & OVER PERSUASION
DIRECTMISREPRESENTATION
1. DECEPTIVE PACKAGING
MISREPRESENTATION
~ takes many forms and is of many types. One type is the practice of placing the product in
containers of exaggerated sizes and misleading shapes to give false impression.
DIRECT MISREPRESENTATION
3. FALSE OR MISLEADING
~ advertising serves a useful purpose if it conveys the right information. If advertising does not
provide a useful or true service anymore to the customers, it can become the agent of
misprepresentation
ADULTERATION
~ the unethical practice of debasing a pure or genuine commodity by imitating or counterfeiting
it, by adding something to increase its bulk or volume, or by substituting an inferior product.
WEIGHT UNDERSTATEMENT
~ or Short Weighing
~ modus operandi of the sellers is to use 2 sets of scales one which gives the correct weight
and has been sealed by the authorities & another which looks identical but registers more
weight.
Measurement Understatement
~or Short Measurement.
~ the measuring stick or standard is shorter than the real length.
~ found in selling situations where price is depends on length such as selling textiles, electric
cords or wires.
QUANTITY UNDERSTATEMENT
~ or Short Numbering
~ In this unethical practice, the seller gives customer less than the number asked for or paid
for.
INDIRECT MISREPRESENTATION
~characterized by omitting adverse or unfavorable information about the
product or service
CAVEAT EMPTOR
~ when translated: “let the buyer beware”
~ it indirect misrepresentation & unethical because seller is a witness for the goods he is selling
Over-Persuasion
~ process of appealing to the emotions of a prospective customer & urging him to buy an item
of merchandise he needs.
~ UNETHICAL : persuasion used for the sole benefit of selling a product without considering
the interest of the buyer.
UNETHICAL
PRACTICES
OF EMPLOYEES
CONFLICT OF INTEREST
~ this arises when an employee who is duty bound to protect & promote the interests of his
employer violates by getting himself into a situation where he is influenced by what he can gain
personally.
Examples…
Accepting cash and/or lavish gifts from a supplier, customer, competitor or contractor
Uses or discloses confidential information for his or someone else’s personal gain.
e.g revealing his employer’s formula or menu for well-liked food to a competitor.
DISHONESTY
~ business ethics is not just limited to business transactions but it also cover EMPLOYEE-
EMPLOYER RELATIONSHIP
~ especially when employee carries out his duties in the office with honesty.
UNETHICAL
PRACTICES
Of Lower Level Managers
Making false claims about losses to free themselves from paying the compensation and
benefits provided by law.
Making employees sign documents showing that they are receiving fully what they are
entitled to under the law when in fact they are only receiving a fraction of what they are
supposed to get.
SEXUAL HARASSMENT
~ demands, requests or otherwise requires sexual/explicit favors from employees or
subordinates regardless it is accepted or not.
UNETHICAL
PRACTICES
OF BOARD OF DIRECTORS
PLAIN GRAFT
~ some of the Board of Directors help themselves to the earnings that otherwise would go to
other stockholders.
INTERLOCKING DIRECTORSHIP
~ often practiced by a person who holds directorial positions in two or more corporation that do
business with each other
DISLOYAL SELLING
~ this happens when this person is compelled to decide which of the two corporation’s interest
should be protected or upheld.
Negligence Duty
~ a more common failure than the breach of trust
~ this is when they fail to attend board meetings regularly.
~ this could result to betrayal of trust of the parties who elected them to their position
INSIDER TRADING
~ involves trading in a public company’s stock by someone who had non-public material
information about that non stock for any reason.
INSIDER TRADING
~ this is ILLEGAL when the material information is still non-public, and this sort of insider
trading comes with harsh consequences.