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Byjusinternshipsibanandasahu6 220808205649 28da2e5e
Byjusinternshipsibanandasahu6 220808205649 28da2e5e
Submitted for the partial fulfilment of the requirement for the Degree in
Master of Business Administration
Submitted by
Sibananda Sahu
MBA - Marketing & Human Resource
Roll no: BA3021 Regd. no:46234/2017
2020-2022
1
DECLARATION
Berhampur University.
2
CERTIFICATION
3
Joining Offer letter
4
Dr. Sunil Kumar Pradhan
Assistant Professor
P.G. Department of Business Administration
Berhampur University, Bhanja Bihar, Odisha
Email: sunilsunita123@gmail.com Contact: 9437962191
Certificate
5
Acknowledgement
my internship journey.
journey.
6
Abstract
conducted in a large number of schools all over india by Byjus’s (Think & Learn Pvt.
Ltd.).
better.
This data is used for the improvement of Existing product of the company and
These Curriculum details will help in understand the learning footprints of the
students and come up with more challenging and more relevant questionnaire for
India’s favourite national level inter school Quiz contest DISCOVERY SCHOOL SUPER
Being a part of BYJU’S Odisha Marketing team, I was responsible for conducting
Market research for Ganjam & Gajpati district in offline mode and later on Various
7
CONTENT
1. Title --------------------------------------------------------------------------------------------------- 1
2. Declaration ---------------------------------------------------------------------------------------- 2
3. Internship Offer Letter ------------------------------------------------------------------------ 3
4. Certificate From Organisation ------------------------------------------------------------- 4
5. Certificate ----------------------------------------------------------------------------------------- 5
6. Acknowledgement ------------------------------------------------------------------------------ 6
7. Abstract -------------------------------------------------------------------------------------------- 7
8. Table Of Content -------------------------------------------------------------------------------- 8
9. Chapter-1 : Introduction ---------------------------------------------------------------------- 9
o Organisational Profile --------------------------------------------------------- 10
o History ------------------------------------------------------------------------------ 12
o Products And Services -------------------------------------------------------- 13
o Acquisitions ------------------------------------------------------------------------14
o Funding And Financials ------------------------------------------------------- 15
o Philanthropy ----------------------------------------------------------------------- 17
o Sports ------------------------------------------------------------------------------- 17
o Criticism ----------------------------------------------------------------------------18
o The Byju’s Story ----------------------------------------------------------------- 19
10. Chapter-2: Literature Review ----------------------------------------------------------- 20
o Market Research ---------------------------------------------------------------- 21
o Curriculum Sequencing ------------------------------------------------------ 32
11. Chapter-3: Research Methodology --------------------------------------------------- 35
o Offline Registration ------------------------------------------------------------- 37
o Online Registration ------------------------------------------------------------ 42
12. Chapter-4 : Data Analysis --------------------------------------------------------------- 47
13. Chapter-5: Finding & Result ------------------------------------------------------------- 50
o Target & Achievement -------------------------------------------------------- 54
14. Chapter-6: Conclusion ----------------------------------------------------------------------56
o Photo Gallery ----------------------------------------------------------------------58
8
Chapter-1
INTRODUCTION
9
Organisational Profile
effective learning solutions to more than 150 million students around the world.
Learn, BYJU’S Future School, Epic!,Osmo, Tynker, Toppr and WhiteHat Jr, along with
our beloved flagship product BYJU’S – The Learning App. Together, BYJU’S solutions
support Pre-K – 12 education and a wide range of competitive exams. BYJU’S delivers
a world-class learning experience with tools that sit at the cross-section of mobile,
agnostic solutions and 12,000+ teachers make learning engaging, with visual and
contextual programs that adapt to the unique learning style, skill level and pace of
each student. In addition, we have innovative partnerships with some of the world’s
leading companies, including Disney and Google, to drive engagement and help
even more students become active and lifelong learners. BYJU’S is backed by blue-
chip investors including the Chan Zuckerberg Initiative, Sequoia Capital, Bond
CPPIB, General Atlantic, Tiger Global, Qatar Investment Authority, Owl Ventures,
Lightspeed Venture Partners, Times Internet, Aarin Capital and IFC. Since 2017, we
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have completed more than 15 acquisitions, including companies in the U.S., UK,
Austria, India and Singapore. A 2021 Time 100 Most Influential Company, BYJU’S is
www.byjus.com.
Jan 2022, BYJU'S is valued at US$22 billion and has over 115 million registered
students.
launching 500 tuition centers across 200 cities in India. As of February 2022, 80
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History
BYJU'S' app was developed by Think and Learn Pvt. Ltd, a company which was
2006. In initial days The company focused on offering online video-based learning
programs for the K-12 segment and for competitive exams.In 2012, the firm entered
Deloitte Technology Fast 50 India and Deloitte Technology Fast 500 Asia
In August 2015, the firm launched BYJU'S: The Learning App.In 2017, they launched
BYJU'S Math App for kids and BYJU'S Parent Connect app. By 2018, it had 15 million
users out of which 900,000 were paid users at that time. In the same year, BYJU'S
became India’s first edtech unicorn. By 2019, 60% of BYJU’S students were from non-
and Vedantu to become one of the founding members of IAMAI's India EdTech
Consortium.
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Products and services
BYJU'S is an education tutoring app that runs on a freemium model,with free access
to content limited for 15 days after the registration. It was launched in August
2015, offering educational content for students from classes 4 to 12 and in 2019 an
early learning program has started for classes 1 to 3. It also trains students for
examinations in India such as IIT-JEE, NEET, CAT, IAS, and international examinations
Academic subjects and concepts are explained with 12-20 minute digital
reports to have 40 million users overall, 3 million annual paid subscribers and an
annual retention rate of about 85%. In 2019, the company announced that it would
launch its app in regional Indian languages. It also planned to launch an international
version of the app for English-speaking students in other countries. And to cater
students of kindergarten, Byju's launched new programs in its Early Learn App.
In April 2021, the company also announced the launch of "BYJU'S Future School" to
be led by WhiteHat Jr Founder Karan Bajaj. The Future School aims to cross the
bridge from passive to active learning with an interactive learning platform blended
with coding and other subjects like Math, Science, English, Music and Fine arts
through storytelling. BYJU'S will launch the Future School in the United States, United
13
Acquisitions
In July 2017, Think and Learn acquired TutorVista (including Edurite) from Pearson.In
for children aged 3–8 years for US$120 million. BYJU'S also acquired Indian
In April 2021, BYJU'S acquired test prep firm Aakash Educational Services Ltd. in an
estimated US$950 million cash and stock deal. Aakash's founders and Blackstone
Group will receive minority stakes in BYJU'S as part of the deal. In July 2021, BYJU'S
stock deal. The Epic acquisition was part of BYJU'S foray into the overseas market,
from where it expects annual revenue of US$300 million per financial year.In July
2021, BYJU'S acquired Singapore based higher education platform Great Learning at
a cost of US$600 million and after-school learning app Toppr.In September 2021,
BYJU'S acquired two startups including online test preparation platform Gradeup for
an undisclosed price and rebranded it to BYJU’S Exam Prep and American based
14
Funding and financials
BYJU'S received seed funding from Aarin Capital in 2013. As of 2019, BYJU'S had
secured nearly $785 million in funding from investors, including Sequoia Capital
India, Chan Zuckerberg Initiative (CZI), Tencent, Sofina, Lightspeed Venture Partners,
Qatar Investment Authority, Verlinvest, IFC, Napsters Ventures, CPPIB and General
Atlantic. BYJU'S was the first company in Asia to receive an investment from Chan-
Chan).As per the company filings with the Ministry of Corporate Affairs, BYJU'S
became a unicorn and was valued at ₹6,505 crore ($1 billion) as of March 2018. In
June 2020, BYJU'S attained the decacorn status with an investment by Mary Meeker's
Bond Capital.
In September 2020, BYJU'S replaced Oppo as the title sponsor of the India national
cricket team. BYJU'S operates roughly on a premium business model where a paid
subscription is required for most of the content.In 2017, BYJU'S generated revenues
of about ₹260 crore (US$40 million or €33 million) and doubled it in 2018 financial
year, earning ₹520 crore. In June 2020, with the investment of Bond, a global
In November 2020, BYJU'S became the title sponsor of the Indian Super
League club Kerala Blasters FC replacing Muthoot Group] In November 2020, BYJU'S
raised US$200 million in a fresh funding round led by BlackRock and T. Rowe Price at
a valuation of $12 billion. In March 2021, BYJU'S secured $460m in a series F funding
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round.In April 2021, B Capital, Baron Funds, and XN invested $1 billion in BYJU'S. In
June 2021, BYJU'S raised $50 million in a Series F round from IIFL's private equity
fund and Maitri Edtech In October 2021, BYJU'S raised $296 million as a part of its
Series F round from Oxshott Venture Fund, Edelweiss Group, Verition Fund, XN
Exponent Holdings, and MarketX Ventures. In March 2022, the company raised $800
million from Byju Raveendran, Sumeru Ventures, Vitruvian Partners, and BlackRock. In
March 2022, Byju's was named as one of the official sponsors of the 2022 FIFA World
Cup.
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Philanthropy
In September 2020, BYJU'S launched the “Education for All” Initiative for kids from
marginalized populations.
Among the several initiatives launched under Education for All, BYJU'S Give was
launched in November 2020, under which the company collects old or unused smart
devices for refurbishing purposes and then loads them up with BYJU'S content for
free and distribute to those children who have no access to the internet.
Sports
In July 2019, BYJU'S won the sponsorship rights for the Indian cricket team jersey.
In November 2020, BYJU'S replaced the Muthoot Group to become the title sponsor
In March 2022, BYJU’S was announced as an official Sponsor of the FIFA World Cup
Qatar 2022.
17
Criticism
BYJU'S was criticized for charging fees that only the rich can afford. Former
salespeople say the company pushes its products on parents who can’t afford
them. BYJU'S filed a ₹20 crore defamation suit against critic Pradeep Poonia. They
BYJU'S subsidiary WhiteHat Jr. was asked to remove their five TV advertisements by
advertisements[90] and hard sales tactics. WhiteHat Jr. claimed that a child named
"Wolf Gupta" bagged job offers worth crores in multiple social media
years. Investigations later revealed that this was all fabricated and Mr."Gupta" is a
work of fiction.
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19
Chapter-2
Literature
Review
20
1.Market Reseach
21
What is Market Research
The process of market research can be done through deploying surveys, interacting
with a group of people also known as sample, conducting interviews and other
similar processes.
the audience will react to a product or service. The information obtained from
conducting market research can be used to tailor marketing/ advertising activities or
consumers.
planning, organization, and both human and material resources control, and thus
satisfy all specific needs within the market, at the right time.
2. Social: Satisfy customer’s specific needs through a required product or service. The
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3. Economical: Determine the economical degree of success or failure a company
can have while being new to the market, or otherwise introducing new products or
reducing customer churn and elevating business. Here are the reasons why market
accordingly.
that tracing your customer journey is a great way to gain valuable insights into
inventory stock.
tool to carry out comparative studies. Businesses can devise business strategies
that can help them stay ahead of their competitors.
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Types Of Market Research
Depending on the methods and tools required, following are the types:
with the end consumers or employ a third party to carry out relevant studies to
collect data. The data collected can be qualitative data (non-numerical data) or
While conducting primary market research, one can gather two types of information:
a small group of people also known as sample. Here the sample size is restricted to
6-10 members. Specific research, on the other hand, is more pinpointed and is used
research and quantitative market research. Qualitative market research study involves
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Focus groups: Focus group is one of the commonly used qualitative research
methods. Focus group is a small group of people (6-10) who typically respond to
online surveys sent to them. The best part about focus group is the information can
be collected remotely, can be done without personally interacting with the group
information.
questions to collect information or data from the respondents. The questions are
mostly open ended questions and asked in a way to facilitate responses. This method
is heavily dependent on the ability and experience of the interviewer to ask questions
that evoke responses.
this kind of research. Ethnographic research can last from a few days to a few years.
market research by using online surveys, questionnaires and polls to gain statistical
insights to make informed decisions.
This method was once conducted using pen and paper. This has now evolved to
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2. Secondary Market Research:
Public sources: Public sources like library are an awesome way of gathering free
information. Government libraries usually offer services free of cost and a researcher
can document available information.
collect information.
information as many research projects are carried out there than any business sector.
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Steps for Conducting Market Research
Knowing what to do in various situations that arise during the investigation will save
the researcher’s time and reduce problems. Today’s successful enterprises use
powerful market research survey software that helps them conduct comprehensive
research under a unified platform and hence provide actionable insights much faster
Having a well-defined subject of research will help researchers when they ask
questions. These questions should be directed to solve problems and they have to be
adapted to the project. Make sure the questions are written clearly and that the
respondents understand them. Researchers can conduct a test with a small group to
know if the questions are going to know whether the asked questions are
Research objectives should be written in a precise way and should include a brief
description of the information that is needed and the way in which it will obtain it.
They should have an answer to this question “why are we doing the research?”
To carry out market research, researchers need a representative sample that can be
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An organization cannot waste their resources in collecting information from the
that matter to the researchers and that they need to investigate, are in the chosen
sample.
Take into account that marketers will always be prone to fall into a bias in the
sample because there will always be people who do not answer the survey because
they are busy, or answer it incompletely, so researchers may not obtain the
required data.
Regarding the size of the sample, the larger it is, the more likely it is to be
researcher greater certainty that the people included are the ones they need, and
they can possibly reduce bias. Therefore, if they want to avoid inaccuracy in our
Practically all the surveys that are considered in a serious way, are based on a
made at random, which guarantees that each member of the population will have
the same probability of selection and inclusion in the sample group. Researchers
should ensure that they have updated information on the population from which
they will draw the sample and survey the majority to establish representativeness.
Non-probability sampling: In a non-probability sampling, different types of
people are seeking to obtain a more balanced representative sample. Knowing the
demographic characteristics of our group will undoubtedly help to limit the profile
of the desired sample and define the variables that interest the researchers, such
as gender, age, place of residence, etc. By knowing these criteria, before obtaining
the information, researchers can have the control to create a representative sample
that is efficient for us.
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When a sample is not representative, there can be a margin of error. If researchers
want to have a representative sample of 100 employees, they should choose a similar
The sample size is very important, but it does not guarantee accuracy. More than
size, representativeness is related to the sampling frame, that is, to the list from
First, a data collection instrument should be developed. The fact that they do not
answer a survey, or answer it incompletely will cause errors in research. The correct
Each of the points of the market research process is linked to one another. If all the
above is executed well, but there is no accurate analysis of the results, then the
without leaving loose ends will be effective in gaining solutions. Data analysis will be
captured in a report, which should also be written clearly so that effective decisions
Analyze and interpret the results is to look for a wider meaning to the obtained data.
All the previous phases have been developed to arrive at this moment.
How can researchers measure the obtained results? The only quantitative data that
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will be obtained is age, sex, profession, and number of interviewees because the rest
are emotions and experiences that have been transmitted to us by the interlocutors.
For this, there is a tool called empathy map that forces us to put ourselves in the
place of our clientele with the aim of being able to identify, really, the characteristics
that will allow us to make a better adjustment between our products or services and
When the research has been carefully planned, the hypotheses have been adequately
defined and the indicated collection method has been used, the interpretation is
usually carried out easily and successfully. What follows after conducting market
research?
When presenting the results, researchers should focus on: what do they want to
achieve using this research report and while answering this question they should not
assume that the structure of the survey is the best way to do the analysis. One of the
big mistakes that many researchers make is that they present the reports in the same
example, consumer purchase intentions, or gives feedback about the growth of the
target market. They can also discover valuable information that will help in
estimating the prices of their product or service and find a point of balance that will
benefit them and the consumers.
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Benefits of Market Research
obtained results that back their knowledge and experience. Market research helps
to know market trends, hence to carry it out frequently to get to know the
customers thoroughly.
information that will prepare the organization for any mishaps that may happen in
the future. By properly investigating the market, a business will undoubtedly be
taking a step forward, and therefore it will be taking advantage of its existing
competitors.
Determine the market size: A researcher can evaluate the size of the market that
Learn about customer preferences: It helps to know how the preferences (and
tastes) of the clients change so that the company can satisfy preferences,
purchasing habits, and income level.
because thanks to it they get invaluable information, it shows researchers the way
to follow to take the right path and achieve the sales that are required.
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2.Curriculum
Sequencing
32
What is Curriculum Sequencing?
a large number of schools all over india by Byjus’s (Think & Learn Pvt. Ltd.). In this
sequencing form.
This Campaign was initially conducted in offline mode, where the intern has to
physically visit the respective school by booking an appointment with the principal.
After meeting the principal the intern has to deliver the message about the campaign
by handing over the Invitation Letter Form and convince the principal to register for
After Registration the principal assign a teacher of that school to fill up the Syllabus
mapping form for Math & Science for respective classes, including all the details
about school board, book publication. The teacher also have to fill all the details
After collecting all the details, The Intern has to Scan all the Physical documents and
convert it into a PDF file, which again he has to upload in a google drive.
Similarly in online mode, the intern has been provided with data on School details
and principal’s contact number. Where he has to call the principal and make him
understand about the process and convince hum to register their school for syllabus
mapping via online mode on the website www.curriculumsequencing.com .
All this activities later on updated on a CRM app Leadsquare, by following the app
guidelines.
Also all these Data and activity further updated on MS EXCEL and reported to higher
authorities via Whatsapp Group.
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Objective of Curriculum Sequencing
This data is used for the improvement of Existing product of the company and
pattern of that geographical region for a completely new product line of the
company- BYJU’S TUITION CENTRE.
These Curriculum details will help in understand the learning footprints of the
students and come up with more challenging and more relevant questionnaire
for India’s favourite national level inter school Quiz contest DISCOVERY
Discovery channel.
This is to ensure that DSSL quiz questions are better aligned to what students
are learning in school. Which will help them to perform better and win more
prizes.
34
Chapter-3
RESEARCH
Methodology
35
RESEARCH METHODOLOGY
online). Initially the campaign was conducted in offline mode by physically visiting to
the schools, later on it carried out in online mode by reaching the principal via call or
whatsapp and registering their school with the help of website.
It’s completely a Primary Market Research campaign conducted with the help of one
same.
form module.
36
Offline Registration Process
Interns were provided with a data sheet named DSSL Universe, which contains
all the data of schools all over odisha such as Name of the School, Address, Area, Pin
code, Contact Number, Principal name, Phone number, Co-ordinator Name, District,
State etc.
We have to contact with the Principal of the school and then introduce to him/her
about ourselves and about Discovery School Super League. Then we have to
Some time the principal deny for meeting due to busy schedule or other reasons
then we have to approach to the PoC/ Co-ordinator to discuss about the matter.
Some time we have to visit the schools directly if we fail to get appointment or if the
school is not listed in the DSSL Universe data list.
We have to visit to the school on scheduled time with onboarding kit which consists
of Invitation Letter, registration form and syllabus mapping form. We need to have
groomed professionally before the meeting.
We have to wait in the school premises if the principal is in busy or taking classes.
We formally greet the principal on their arrival and then start discussing about the
campaign.
37
Step:3- Invitation Letter
Then we handover the invitation letter to the Principal, where the details of the
campaign has been described precisely. We inform the principal about the whole
process and make them understand each and every detail mentioned in the
invitation letter.
Principal go through the invitation letter and get to know about the objective of the
campaign, then we have to convince them to register their school for the campaign
and to help us in making the DSSL quiz contest more challenging and relavent.
These Schools are already been part of DISCOVERY SCHOOL SUPER LEAGUE in
previous seasons, so they have already received many gratifications for the school
and students from BYJU’S.
For those schools who have never been part of this contest find a little difficult to
understand the process. In this case we have to go through a different approach and
make them understand this is a market research campaign to improve our curriculum
38
Sample invitation Letter
39
Step:4- Registration Form
After successfully convincing the principal for Curriculum Sequencing we need to fill
up the registration form where all the details about the school needed to be filled by
the principal such as School Name, Adress, City, Medium of Education, board &
Sample Registration
40 Form
Step:5- Syllabus Mapping form
This is the form where all the necessary data is collected with the help of principal or
the assigned teacher after Successful registration process. They have to fill all the
details about all the chapter they teach for Math & Science from the test book
They also need to fill the Exam timing for all the Class test/Unit test, Half yearly Exam
& Annual Exam of the school and tick the chapter which will come in the respective
exam.
In the Online registration Process, First we have to Call the Principal by taking the
data from the DSSL Universe and make them understand about the whole process
We were also sending the information Boucher about the campaign in PDF format
Then we again try to convince the principal for registration process and syllabus
mapping for their respective school.
After successfully convincing the Principal, we send them the registration link
Asking for OTP is the most difficult part of our job as there are lot of fraudulent
activities happening in financial transactions with the help of OTP. So we have to give
the principal trust and assurance from our end to convince him for the online
registration.
In this step most of the principal deny to register for the campaign but we have
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Sample Regisration With Phone Number
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STEP:3- Enter Principal/Co-Ordinator Details
In this section The Principal/ co-ordinator need to enter his name and Email id.
Here all the details about the school is provided like City, Address, District ,state and
Pincode.
44
Step:5- Enter Class Details
In this step details regarding all the classes,medium of education and school board is
been provided.
After successfully filling the registration form, a link to curriculum sequencing been
originated.
45
Step:7- Subject Teacher Details
This form is been filled by respective subject teacher about that subject
This is the final step where all necessary data like all the chapter details and the exam
46
Chapter-4
Data Analysis
47
Analysis of Data
All the Data collected in the offline mode has been sorted individually and arranged
Further all these documents scanned and converted into PDF format. All these PDFs
renamed in a systematic manner with the school name followed by School UID.
For example, If the School name is New DePaul School, Berhampur. And UID for the
School is EASTCS069 then we have to rename the file as -
48
For each and every School we need to make a Folder in give Google Drive. There we
uploaded all these data with individual folder.
This data was acsessable to everyone in the team including Interns, Assistant
Managers and Managers.
Further the data has been collected by the assistant manager from the google drive
and put into Tableu.
For online onboardings all the data get submitted automatically to the Tableu.
Also all these data has been recorded and updated on MS Excel on a daily basis.
For Better Data Analysis and Interpretation Company used a third party CRM app
LeadSquared. We were updating each and every activity and changing lead stages
for all the assigned schools regularly after completing the activity.
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Chapter- 5
50
Finding & Result
Our job as an intern was collect the data as a part of primary market research and
then we arranged the data in a systematic way and sent it to the authorized person.
This data has been used by higher authorities of the BYJU’S head office team in
following ways:
This data is used for the improvement of Existing product of the company and
These Curriculum details will help in understand the learning footprints of the
students and come up with more challenging and more relevant questionnaire
for India’s favourite national level inter school Quiz contest DISCOVERY
Discovery channel.
This is to ensure that DSSL quiz questions are better aligned to what students
are learning in school. Which will help them to perform better and win more
prizes.
Modify the Current syllabus followed by the teachers of BYJU’s classes and
51
Collected Registration Form wit Seal and Signature
52
Target
&
Achievement
53
Target & Achievement
Team Performance
State - Odisha
Name of Interns-
1. Sibananda Sahu
2. Ipsita Das
5. Partha Pattnayak
6. Sarthak Behera
54
Individual Performance
55
Chapter-6
Conclusion
56
Conclusion
Marketing Intern for the Discovery School Super League Tem. It helped me to
of Ed tech industry.
working in the industry and tried to get all the knowledge about the company
and process.
The stipend I received helped me in paying my College fee and other study
related expenses.
I would sincerely like to thank to Mr. Sanatan Podili sir & Ms. Gayatri Kindo
ma’am, for their constant support and guidance throughout the journey. It was
Thank you!!!
57
Photo
Gallery
58
School Registration for Curriculum Sequencing
59
Execution of Discovery School Super League in Various Schools
60