○ Chapter 1: Introduction ○ Chapter 2: Business Analysis Key Concepts ➔ Requirements Engineering Fundamentals: A Study Guide for the Certified Professional for Requirements Engineering Exam, IREB ➔ Business Analysis, BCS ➔ Business Analysis Techniques: 99 Essential Tools for Success, BCS ➔ Business Analysis for Practitioners: A Practice Guide, PMI ➔ Business Analyst Career Road Map: available on IIBA website: https://www.iiba.org/ ➔ https://www.bridging-the-gap.com/ ➔ Job listing websites: https://www.seek.com.au/ ➔ ISO 9000 : 2015: Quality management systems - Fundamentals and vocabulary ➔ ISO 9001 : 2015: Quality management systems - Requirements ➔ Project Management Institute, https://www.pmi.org/ ➔ British Computer Society, The Chartered Institute for IT, http://www.bcs.org ➔ International Requirements Engineering Board, http://www.ireb.org