GUIDE FOR :

-TYRE DAMAGE INSPECTION

-HOW TO TAKE PHOTO OF DAMAGED

TYRES
Finixx Global Industry Co. Ltd,

Bangkok Office:

Bangna-Trad,
Bangna
Bangkok, 10260

E-mail:
sales@finixx.com

1
 Finixx Tyre

TYRE CLAIM MANUAL

Table of Contents

TABLE OF CONTENT

PROCEDURES FOR INVESTIGATIONS OF A DEFECTED TYRE Page 3

ITEMS TO BE CHECKED 4-5

TYRE FAILURE FIELD REPORT FORM 6-9

CLASSIFICATION OF TYRE DAMAGE 10-11

EXPLANATION OF DAMAGES 12-49

 Crown 12-20

 Sidewall 21-26

 Bead 27-33

 Shoulder 34-37

 Tube 38-39

 Inner Liner 40-43

 General 44-49

HOW TO TAKE PHOT OF DAMAGED TYRE (S) 50-58

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 Finixx Tyre

TYRE CLAIM MANUAL

INSPECTION PROCEDURES FOR TYRES

Procedures for investigations to be conducted when a claim has

been filed:

When a claim has been filed on a damaged tyre, investigations must

be conducted to check the degree of the damage as well as the con-
ditions under which the damaged tyre was used. If necessary, steps
should be taken to request our users to prevent the recurrence of the
same sort of damage in the future.

When a claim form has been forwarded:

Check and confirm that the form contains all important information,
such as the tyre size, ply rating, pattern, serial number, RTD (short for
remaining tread depth) and damage code.

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 Finixx Tyre

TYRE CLAIM MANUAL

1. Confirm the brand mark: Items to be checked
Check and confirm that the Tyre is a genuine Finixx Tyre.

2. Check the Tyre Size, Pattern, Ply Rating, Speed Symbol and Load Index:
Check and confirm that the tyre was correct in size, pattern, ply rating, speed Symbol and Load index for
use on the vehicle in question.

(Damage due to improper use is not acceptable for compensation )

3. Confirm DOT number:

Check the DOT number and ascertain when the tyre was manufactured.

If the DOT number has been cut out, the claim for this tyre has already been considered.

4. Measure the Tread Depth:

Remaining tread depth should be measured by our customer or sales representative.

5. Check whether the Tyre has been already recapped or repaired:

(Tyres once recapped or repaired are not acceptable for compensation. )

6. Check the Operating Conditions:

A. Tread:
If there is more wear on the shoulders than the center of the tread, the tyre was possibly used either un-
derinflated or overloaded.

Uneven wear may indicate that rotating of tyre positions had not been properly made.

If irregular wear is noted, the tyre might have been used under faulty wheel alignment, improperly-
timed rotations or incorrect inflation pressures.

Excessive wear on one of the shoulders is also attributable to the improper maintenance as mentioned
above.

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 Finixx Tyre

TYRE CLAIM MANUAL

If the tyre has many cuts and block Items to be checked
tears on its shoulders, or if the wear
pattern over the "crown" is rounded, it must have been used on rough roads.

A smooth tread surface and comparatively sharp block edges indicate that the tyre has travelled mostly
on paved roads.

B. Sidewalls and Beads

In a dual tyre assembly, check the entire surface of the sidewalls for any sign of scraping with each oth-
er.

Also, check for stones caught between the duals.

If a "Side-ring mark" is observed only in one point over the bead area, the tyre might not have been re-
mounted due to puncturing or rotating.

Cuts and cracks over the bead area show that irregular rims were applied to the tyres.

C. Inside the tyre:

-Check whether the ply cords have been damaged from under inflation or running flat.

-Check whether the ply cords have been exposed on the inner-liner caused by excessive inflation pres-
sure.

-Check whether cuts inside the tyre have been patched up.

-Check whether any foreign material has been caught between tube and tyre.

D. Position mounted:
-The revolving direction of the wheel may be known by checking the direction of the irregular wear.

-When the revolving direction is known, the mounted position can be estimated from the appearance of
the wear.

-When the revolving direction is known, the mounted position can be judged by the side-ring mark on
the bead area.

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 TYRE FAILURE FIELD REPORT
Claim No.:——————————————— Date of Claim: (dd/mm/yyyy) —————————————

Owner/User Fleet (Commercial use only)

Name: Name:

Address: Address:

Phone: Phone:

Email: Email:

Dealer Distributor

Name: Name:

Address: Address:

Phone: Phone:

Email: Email:

City/Country Invoice No.

Vehicle Information

Type of Vehicle (Refer to page 9): No: ———————— Type of Trailer (Refer to page 9): No: ————————

Year: Make: Model:

 Yes
Original Equipment: VIN Number:
 No
Vehicle License Plate No.: Average Speed (KM):

Load Information:

 Extremely Rough/Mining

 Rough/Unpaved
Road Surface:
 Paved

 Highway/Express way

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 TYRE FAILURE FIELD REPORT
Claimed Tyre Information

Brand: Finixx Pattern name: Size: Ply:

Load Index: Speed Symbol: Tyre ID: DOT code:

Original Tread Depth (mm): Remaining Tread Depth (mm):

Tyre Rotation

Time (s) of Tyre rotation: Rotating mileage (km):

Tyre Rotation Date (s): Used Air Pressure (PSI):

Tyre Position (Check mark the claimed tyre position)

Install date: (dd/mm/yyyy) Removal Date: (dd/mm/yyyy)

Install Mileage (Km): Removal Mileage (Km):

Total Mileage (Km):

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 TYRE FAILURE FIELD REPORT

Tyre Damage Date:(dd/mm/yyyy) Damage Code: (P 10-11)

Description of damage:

Picture 1: (Photo of Failure Part) Picture 2: (Photo of inner part of failure)

Picture 3: (Photo of tyre size) Photo of DOT code and Tyre ID:

Staple cutting piece of DOT Here

Checked By:—————————————————————————

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Vehicle TYPE AND WEIGHT CLASS

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 CLASSIFICATION OF TYRE DAMAGE

Crown
Detailed Description Damage Code Ref.(page)
Crown Separation CR 01 12
Tread Open Splice TR 02 13
Belt Separation CR 03 14
Crown Wire Exposed CR 04 15
Crown Break CR 05 16
Crown Penetration CR 06 17
Crown Flake Chipping-Scaling CR 07 18
Crown Irregular Wear CR 08 19
Groove Cracking CR 09 20

Sidewalls
Detailed Description Damage Code Ref.(page)
Sidewall Separation SW 02 21
Blister Of Sidewall SW 07 22
Sidewall Cracking SW 08 23
Sidewall Abrasion / Scuff Damage SW 09 24
Sidewall Radial Cracking SW 10 25
Cuts And Snags On Sidewall SW 11 26

Beads
Detailed Description Damage Code Ref.(page)
Bead Cracking BD 13 27
Bead Separation BD 14 28
Bead Chafe BD 15 29
Burned Bead BD 16 30
Bead Tearing BD 07, T 12 31
Bead Bursting BD 17 32
Bead Deformation BD 18 33

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 CLASSIFICATION OF TYRE DAMAGE

Shoulder
Detailed Description Damage Code Ref.(page)

Shoulder Separation SD 05 34

Shoulder Cracking SD 06 35

Shoulder Break SD 07 36

Cut Penetration On Shoulder SD 08 37

Tube
Detailed Description Damage Code Ref.(page)
Damage from Foreign Matter TB 01 38
Pin Holes TB 02 39

Inner Liner
Detailed Description Damage Code Ref.(page)
Innerliner Leaving Casing CS 01 40
Innerliner Bubbles / Blisters CS 06 41
Pulled / Loose Cords CS 08 42
Impact Break CS 14 43

General
Detailed Description Damage Code Ref.(page)
Pin hole GL 01 44
Out of Round (Vibration) GL 02 45
Foreign Matter GL 03 46
Pattern Later GL 04 47
Tyre Repair GL 05 48
Ozone Cracking GL 06 49

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 01
Damage Crown Separation
Separation and cracking between tread rubber and cushioning ply and
Definition each layer of steel belts.
Fatigue (weakening) of adhesion between rubber and cord (tread and
breaker) from excessive temperature and stress due to:
Possible Causes &  Improper inflation pressure.
Sources  Over speeding.
 Scuffing from fast cornering.

Photo & Figure

Maintain proper inflation pressure. Avoid overloading. Drive at mod-

Recommendations erate speeds. Avoid fast cornering.

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. TR 02
Damage Tread open Splice

Definition The splice between rubbers separated with smooth surfaces.

Possible Causes &  Irregular splicing and joining

Sources  Foreign matter

Photo & Figure

When open splicing is slightly observed change the rotation direction

Recommendations to prevent the splice from separating further.

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 03
Damage Belt Separation
Separation between the breaker (belt) and breaker (belt) with the
Definition smooth interfaces.
Fatigue (weakening) of adhesion between rubber and cord (Layers of
breaker) from excessive temperature and stress due to:
Possible Causes &  Improper inflation pressure
Sources  Over Speeding
 Scuffing from fast cornering

Photo & Figure

 Maintain proper inflation pressure

 Avoid over loading
Recommendations
 Do not exceed tyre speed rating
 Avoid fast cornering

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 04
Damage Crown Wire Exposed

Definition Crown wire exposed from separation of rubber inside the casing

Possible Causes &  Improper inflation pressure and overloading

Sources  Over Speed and excessive braking

Photo & Figure

Recommendations  Replace tyre with exposed wire for safety

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 EXPLANATION OF DAMAGES
Part of Tyre Crown Code No. CR
Damage Crown Break 05
Casing breaking appearing in the shape of X, Y, I. In Radial tyre the
Definition breaking is along the cord of casing.
 External cuts on tread
Possible Causes &  Over inflation pressure and overloading
Sources  Rough driving at high speeds

Photo & Figure

 Maintain proper inflation pressure and avoid overloading

 Avoid rough driving
Recommendations
 Inspect tyre regularly. Repair damage immediately.
 Replace tyre

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 06
Damage Crown Penetration
Definition Cuts which penetrate into the casing in the crown area
 Sharp stones, rocks, glass, nails, bolts, and steel bars and etc.
Possible Causes &  Slipping/skidding/spinning on rough roads.
Sources  Rough driving.

Photo & Figure

 Drive carefully to avoid cuts to tyre

 Inspect tyre regularly. Repair damage immediately.
Recommendations
 Remove stones, rocks, nails, etc from tyre to prevent penetrating
deeper into the tyre

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 07
Damage Crown Flake Chipping-Scaling
Definition Tread rubber form off by external force.
 Fatigue in tread rubber caused by sever road conditions and over-
Possible Causes & loading
 Use of improper tyres.
Sources
 Improper inflation pressure and overloading

Photo & Figure

 Select proper tread pattern and specifications to meet the operat-

Recommendations ing conditions.
 Avoid overloading and reduce speed on rough Roads.

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 08
Damage Crown Irregular Wear
Definition Center or shoulder wear irregularly
 Defective wheel alignment
 Rotation of tyre not properly timed
Possible Causes &
 Axle-beam bent
Sources  Underinflated or overinflated

Photo & Figure

 Correct defective wheel alignment

 Rotate tyres from right to left/ left to right
Recommendations  Correct weight imbalance of wheels
 Maintain proper inflation pressure
 Correct mechanical deficiency

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 EXPLANATION OF DAMAGES
Part of Tyre Crown
Code No. CR 09
Damage Groove Cracking
Definition Cracks appearing in grooves of tread
 Underinflated and/or overloaded
Possible Causes &  Stone retention or external cuts
Sources  Sever road conditions

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
Recommendations
 Remove stone in grooves
 Store tyres properly

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 02
Damage Sidewall Separation
Definition Separation between sidewall rubber and casing
Fatigue (weakening) of adhesion between rubber and cord (tread and
casing) from excessive temperature and stress due to:
Possible Causes &  Improper inflation pressure and overloading
Sources  Over speeding
 Scuffing from fast cornering

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
Recommendations
 Drive at moderate speeds
 Avoid fast cornering

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 07
Damage Blister of Sidewall
Definition Blister like swelling or bulging
 Improper inflation pressure or overloading
Possible Causes &
 Excessive heat generated at high speeds
Sources

Photo & Figure

 Dismount the tyre for safety

 Section the tyre and check the damaged part carefully to identify
Recommendations
the damage
 Drive at moderate speeds

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 08
Damage Sidewall Cracking
Definition Lateral cracking of sidewall
 Improper inflation pressure or overloading
Possible Causes &
 Foreign matters, etc.
Sources

Photo & Figure

 Maintain proper inflation pressure

Recommendations
 Avoid overloading

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 09
Damage Sidewall Abrasion/Scuff damage
Definition Abrasion on the sidewall caused by curbing, often 360° around the tyre

Possible Causes &  Repeated scraping against curbs

 Underinflated
Sources

Photo & Figure

 Avoid scraping against curbs

Recommendations
 Maintain proper inflation pressure

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 10
Damage Sidewall Radial Cracking
Definition Radial cracking of sidewalls over with breaking cord
 Improper inflation pressure and overloading. (Mainly under infla-
Possible Causes & tion and/or overloading)
Sources  Cuts

Photo & Figure

 Maintain proper inflation pressure

Recommendations  Avoid overloading
 Drive carefully to avoid cuts to tyre

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 EXPLANATION OF DAMAGES
Part of Tyre Sidewall
Code No. SW 11
Damage Cuts and snags on sidewall
Definition Scrapes, gouges or cuts in the sidewall

Possible Causes &  Road hazards, curbing, equipment damage, wash rack rails, pit
Sources rails, vandalism, etc.

Photo & Figure

Recommendations  Drive carefully to avoid scraping against curbs

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 13
Damage Bead Cracking
Definition Circumferential separation above bead without wire expose
Fatigue (weakening) of adhesion between rubber and cord from abnor-
mal heat and stress due to:
 Improper inflation pressure and overloading
Possible Causes &  Over speeding and excessive braking
Sources  Narrow or irregular rim
 Scuffing from fast cornering
 Improper mounting

Photo & Figure

 Maintain proper inflation pressure and avoid over loading

 Avoid over speeding and excessive braking
Recommendations
 Avoid fast cornering
 Inspect rims regularly– Use proper rims

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 14
Damage Bead Separation
Definition The bead wire separates from body ply

Possible Causes &

Not specified
Sources

Photo & Figure

 Dismount the tyre for safety

Recommendations  Section the tyre and check the damaged part carefully to identify
the damage

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 15
Damage Bead chafe
Separation between chafer and chafer, chafer and coater rubber or rub-
Definition ber chafer
Fatigue (weakening) of adhesion between rubber and cord from abnor-
mal heat and stress due to:
 Improper inflation pressure and overloading
Possible Causes &  Over speeding and excessive braking
Sources  Narrow or irregular rim
 Scuffing from fast cornering
 Improper mounting

Photo & Figure

 Maintain proper inflation pressure and avoid over loading

 Avoid over speeding and excessive braking
Recommendations  Avoid fast cornering
 Inspect rims regularly– Use proper rims
 Maintain proper braking system

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 16
Damage Burned bead

Definition Circumferential cracks on bead sole

 Abnormal heat generated by brake drum from excessive braking

 Improper inflation pressure and overloading
Possible Causes &  Over speeding
Sources  Narrow or irregular rim
 Tyre improperly mounted on rim

Photo & Figure

 Determine the source of excessive heat and maintain proper

braking system
 Avoid over speeding and excessive braking
Recommendations  Maintain proper inflation pressure and avoid overloading
 Inspect rims regularly—Use proper rims
 Use proper size of rims
 Match tyre and rim properly (Proper mounting)

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 EXPLANATION OF DAMAGES
Part of Tyre Bead Code No. BD 17-
Damage Bead Tearing T 12
Definition Tearing or cutting of bead area material

Possible Causes &  Mishandling

Photo & Figure

Recommendations  Avoid damage to bead area due to improper handling

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 17
Damage Bead Bursting

Definition Bead wires exposed from separation of rubber around the wires

 Wrong size of rims

 Irregular rims (Deformed, rusted, cracked, etc.)
Possible Causes &
 Improper inflation pressure and overloading
Sources  Abnormal heat generated by brake drum from excessive braking
or incorrect brake adjustment

Photo & Figure

 Use proper size of rims

 Inspect tyres and rims frequently—Repair damage immediately
or exchange faulty parts with proper ones
Recommendations
 Maintain proper inflation pressure and avoid overloading
 Avoid rough driving , check braking system regularly to maintain
proper braking

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 EXPLANATION OF DAMAGES
Part of Tyre Bead
Code No. BD 18
Damage Bead Deformation
Definition Bead damage due to improper handling and/or shipment

Possible Causes &  Mishandling

 Improper shipment
Sources

Photo & Figure

Recommendations  Avoid damage to bead area due to improper handling

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 EXPLANATION OF DAMAGES
Part of Tyre Shoulder
Code No. SD 05
Damage Shoulder Separation
Separation between rubber to rubber and rubber to belts with smooth
Definition surface
Fatigue (weakening) of adhesion between rubber and cord (tread and
casing) from excessive temperature and stress due to:
Possible Causes &  Improper inflation pressure and overloading
Sources  Over speeding
 Scuffing from fast cornering

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
Recommendations
 Drive at moderate speeds
 Avoid fast cornering

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 EXPLANATION OF DAMAGES
Part of Tyre Shoulder
Code No. SD 06
Damage Shoulder Cracking
Definition Lateral cracks in shoulder

Possible Causes &  Under inflated and/or overloaded

Sources  Cuts

Photo & Figure

 Maintain proper inflation pressure

Recommendations  Avoid overloading

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 EXPLANATION OF DAMAGES
Part of Tyre Shoulder
Code No. SD 07
Damage Shoulder Break
Definition Casing breaking from shock

 Improper inflation pressure and overloading

 Improper repairing
Possible Causes &
 External cuts drilling by stones, etc.
Sources  Over speeding

Photo & Figure

 Maintain proper inflation pressure and avoid overloading

 Proper repairing
Recommendations
 Drive at moderate speed

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 EXPLANATION OF DAMAGES
Part of Tyre Shoulder
Code No. SD 08
Damage Cut penetration on shoulder
Definition Cuts penetrating the casing of shoulder

 Road obstacles such as sharp stones, rocks, nails, glass, curbs,

etc.
Possible Causes &  Excessive deformation of shoulder caused by low inflation pres-
Sources sure and/or heavier load will increase the chance of cutting
 Rough driving will increase the chance of cutting

Photo & Figure

 Maintain proper inflation pressure

 Drive carefully to avoid cuts on tyre
 Road maintenance
Recommendations  Inspect tyres regularly—Repair damage immediately
 Remove stones, rocks, nails, etc. in the tyre in order to prevent
their penetrating deeper into tyre

37
 EXPLANATION OF DAMAGES
Part of Tyre Tube
Code No. TB 01
Damage Damage from foreign matters
Definition Damage from foreign matters inside a tyre

Possible Causes &

 Foreign matters trapped between tyre and tube
Sources

Photo & Figure

 Check inside of the tyre and remove foreign matters if any be-
Recommendations fore mounting

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 EXPLANATION OF DAMAGES
Part of Tyre Tube
Pin holes Code No. TB 02
Damage
Definition Pin holes

Possible Causes &  Damage from improper handling (improper transportation)

Sources  Air trapped

Photo & Figure

 Ensure proper handling

Recommendations

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 EXPLANATION OF DAMAGES
Part of Tyre Inner Liner
Inner liner leaving Casing Code No. CS 01
Damage
Definition Separation in tubeless tyres between inner liner and casing

 Improper inflation pressure and overloading

Possible Causes &
 Excessive heat generated at high speeds
Sources

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
Recommendations
 Drive at moderate speeds

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 EXPLANATION OF DAMAGES
Part of Tyre Inner Liner
Inner liner bubbles/ blisters Code No. CS 06
Damage
The separation between crown and casing, shoulder and casing without
Definition puncture and rolling
 Improper inflation pressure and overloading
Possible Causes &
 Excessive heat generated at high speeds
Sources

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
 Drive at moderate speeds
Recommendations
 Section the tyre and check the damaged part carefully to identify
the damage

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 EXPLANATION OF DAMAGES
Part of Tyre Inner Liner
Pulled/loose cords Code No. CS 08
Damage
Definition Destruction of ply cords

 Continuing to run after air loss

Possible Causes &
 Acute under inflation pressure
Sources

Photo & Figure

 Maintain proper inflation pressure

 Stop vehicle as soon as tyre is not running well (Air loss is sus-
pected)
 Check the rim for cracking and the valve cap for missing
Recommendations
 Check the fitting of the tyre on a rim to prevent tube puncturing
and air leaking
 Use proper tube and flaps

42
 EXPLANATION OF DAMAGES
Part of Tyre Inner Liner
Impact Break Code No. CS 14
Damage
Definition Separation between inner-liner and inner-liner

Possible Causes &  Improper inflation pressure and overloading

Sources  Excessive heat generated at high speeds

Photo & Figure

 Maintain proper inflation pressure

 Avoid overloading
Recommendations
 Drive at moderate speed

43
 EXPLANATION OF DAMAGES
Part of Tyre General
Damage Pin Hole Code No. GL 01

Definition Pin holes

Possible Causes &

 Damage from improper handling (Improper transportation)
Sources

Photo & Figure

Recommendations  Ensure proper handling

44
 EXPLANATION OF DAMAGES
Part of Tyre General
Code No. GL 02
Damage Out of Round (Vibration)
Definition Vibration from out-of-round tyre (Imbalance or lack of uniformity)

 Weight-imbalance of wheels
 Excessive run-Out of wheels
 Flat-Spot
Exceptions:
Possible Causes &
 Improper fitting of a tyre on rim
Sources  Abnormal wear (Irregular wear)
 Improper/irregular rim
 Improper mounting of a tyre on a vehicle
 Improper wheel alignment

Photo & Figure

 Check the balance as well as the dimensions and/or weight of

tyres and rims
Recommendations
 Match tyres and rims properly

45
 EXPLANATION OF DAMAGES
Part of Tyre General
Damage Foreign Matters Code No. GL 03

Definition
Damage (Open-splice or cracking, etc. )

Possible Causes &

 Foreign matter in any parts of tyre
Sources

Photo & Figure

 Remove all foreign matters from tyre of any parts before mount-
Recommendations
ing and inflating.

46
 EXPLANATION OF DAMAGES
Part of Tyre General
Code No. GL 04
Damage Pattern Later
Definition Remaining tread depth is less than 50% of brand new tyres.

 Defective suspension or defecting rotating parts such as axle-

beams and bearing.
Possible Causes &
 Excessive run out of tyre and rim assembly
Sources  Faulty breaking system or sudden braking.
 Weight—imbalance of wheels.

Photo & Figure

 Correct mechanical deficiency.

Recommendations  Match tyres and rims properly. (Minimizing run outd)

47
 EXPLANATION OF DAMAGES
Part of Tyre General
Code No. GL 05
Damage Tyre Repair
Definition Repaired tyres

Possible Causes & Any repaired, retread, reclaimed tires will be rejected for claim applica-
Sources tion.

Photo & Figure

Recommendations

48
 EXPLANATION OF DAMAGES
Part of Tyre General
Code No. GL 06
Damage Ozone Cracking
Very small cracks appearing on shoulders/sidewalls. (Cracks only on
Definition surface and may not extend to interior)
Possible Causes & Improper storage: Exposed to Ozone from sunlight generators, etc.
Sources Effects of oxidation. (Ozone exposure)
Photo & Figure

Store tyre properly: Keep tyres away directly from sun light, ozone,
Recommendations generators, heat , wind and rain.

49
 TAKE PHOTO OF DAMAGED TYRE
Bead Separation/Cracking
Step 1:

 Write number (1,2,3,..) on each damaged tyre as a reference.

 Use white color to draw a circle around the damaged area

 Take photo of the whole side wall.

Step 2:

 Use White color to write tyre ID number near the damages area and reference number

 Use proper tools such as screw driver to show the damages area clearly

 Zoom in and take photo

50
 TAKE PHOTO OF DAMAGED TYRE
Bead Separation / Bead Bursting
Step 1:

 Write defected tyre number and Tyre ID near the damaged area

 Take a wide photo which all these information and damaged area can be seen clearly

Step 2:

 Use proper tools such as a screw driver to open and show the damaged area clearly.

 Zoom in and take a photo of bead separation area and two sides of steel wire.

51
 TAKE PHOTO OF DAMAGED TYRE
Step 3:

 Take photo of the inside part of the Bead separation damaged area as well.

Note:

*In case of any damages to Tyre Bead, submitting the photo (s) of installed Rim is required as it
helps to determine the cause of damages.

52
 TAKE PHOTO OF DAMAGED TYRE
Shoulder bubble
In case there is a Shoulder Bubble,

 Write defected tyre number and tyre ID near the damaged area using white color.

 After taking photo of the tyre, cut out the damaged area and take photo of inner part of the damaged area as
well (same as photo).

Bead bubble

 Write Defected tyre number and tyre ID number near the damaged are with white color.

 Cut out the damaged area and take photo of inner part of the damaged area as well (same as photo)

53
 TAKE PHOTO OF DAMAGED TYRE
Crown Wire Exposed

 Write defected tyre number and tyre ID near the damaged area using white color.

 Use a proper tool such as screw driver to show the damaged area clearly in the photo. (same as photo).

Crown Separation
 Write defected tyre number and tyre ID near the damaged area using white color.

 Use a proper tool such as screw driver to show the damaged area clearly in the photo.

54
 TAKE PHOTO OF DAMAGED TYRE

Inner Liner Defection

Step 1:

 Write defected tyre number near the damaged area using white color.

 Use white color to circle around the damaged area to show the failure in photo clearly.

Step 2:

 Write Tyre ID near the Defected Tyre Number.

 Take a photo which shows clearly all needed details same as photo (Tyre ID, Defected tyre number and de-
fected section)

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 TAKE PHOTO OF DAMAGED TYRE

General Tips applied for all Defected Tyres

 Use proper tools to measure the remaining tread depth. The measurement must be shown clearly in
the taken photo.

 A wide photo of the defected tyre, showing , Tyre Brand—Tyre Size—Tyre Pattern name

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 TAKE PHOTO OF DAMAGED TYRE

General Tips applied for all Defected Tyres

 Take clear photos of defected Tyre ID and DOT number.

 In case of reporting several defected tyres, manage to take photo of defected tyres in a row. Please
make sure that Defected Tyre Numbers which are written on the Tyres must be clear in the taken pho-
to. In case numbers are unclear, take photos separately.

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 TAKE PHOTO OF DAMAGED TYRE

General Tips applied for all Defected Tyres

 For the approved claimed Tyres, please cut out the Tyre ID and DOT number.

 Wrap them together and post to us using the express mail service.

 After Inspection and confirmation by our Technical Department, the claimed amount will be
deducted from the next invoice/next Tyre delivery.

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