THE ANZ INTERNET HOW TO LOGIN

BANKING GUIDE
How to login 1 1 Go to anz.co.nz 1
Homepage2 2 Select Log on from the top
right-hand side.
Pay a person or bill 3
3 Enter your Customer
Transferring money 4 2
number and Password,
Setting up automatic payments 5 click Log on.
If you don’t know your 3
Amending automatic payments 6
customer number, it can
Accessing documents  7 usually be found on the
back of your EFTPOS or
Managing cards 8 Visa Debit card.
Multi-authorised payments 9
Re-fixing a home loan  11

If you ever get stuck or need extra help,

we’re only a phone call away on 0800 269 296.
Eligibility criteria, terms and conditions apply to ANZ
Internet Banking. See our Electronic Banking Conditions at
anz.co.nz/terms for more information.
Please note, the account information, rates and fees in this
guide are for example purposes only.
01/22  22243

1
HOMEPAGE Pay & transfer Your settings

Transfer funds Manage cards

A If you get stuck and can’t find your way Pay a person or a bill Change password

back to the home screen, click Home. Pay several payees Change OnlineCode preferences

Pay tax Nickname & reorder accounts

B 
Your Accounts. Click on an account or
Send money overseas Change statement options
loan to view transactions, statements
and details. View upcoming payments Update email & alerts

Manage payees Change contact details

You can also click View recent
transactions to see your last five Connect accounts to 3rd party

transactions on an account.
C 
Pay & transfer. Click here to move C D E F G
money between accounts (including
credit cards), pay a person or bill, set up I
automatic payments, pay tax, or view
upcoming payments. A
D Apply & open. Click here to apply for a
bank account, credit card, home loan or H
personal loan.
 You can also request a Visa Debit card
for a particular account.
Go
$2,208.10
E 
Your settings. Click here to manage
06-1234-5678910-00
Available $2,208.10

your cards (i.e. set/change a card

PIN), passwords, contact details and Serious Saver
$4,258.05
06-1234-5678910-01
statement options. Available $4,258.05

F 
Documents. Click here to view,
download or print off account B
statements or tax certificates. You can
$860.50
select account and time period. 1234-****-****-5678 Credit limit: $10,000.00
Available $9,139.50

G 
Bank mail. Send and receive confidential
account information about your banking
by sending us a message.
H 
Quick transfer. Quickly transfer money $224,208.10
between your accounts or pay money to
your credit card or KiwiSaver account.
01234567-1234 Fixed at 5.25% p.a. until 31 October 2021
I Log off when you’re finished. If you Next repayment 29 July 2021
$224,200.10

forget, you’ll automatically be logged

out after 3 minutes of inactivity.
2

$84,412.80
PAY A PERSON Pay & transfer 1
OR BILL Transfer funds

2 Pay a person or a bill

Pay several payees

1 Select Pay & transfer.
Pay tax

2 Select Pay a person or bill. Send money overseas

View upcoming payments Pay a person or a bill

3 Select which Account you want to pay Freedom
Manage payees
from (e.g. Go account). Available: $2,208.10
3 Balance: $2,208.10

4 Enter a Payee. You can: 06-1234-5678901-00 Serious Saver

Available: $4,258.05
Balance: $4,258.05
• S
 elect an existing Payee from your Someone on your list
Airpoints Visa Platinum
list of saved Payees or search for an ABC Company 4 Available: $9,139.50
Adam Jones 06-1234-5678901-00 $2,208.10 $2,208.10 Balance: -$860.50
ANZ Registered Payee. Genesis Energy
06-1234-5678901-00
ANZ KiwiSaver Scheme

• S et up a new Payee by typing in their Mum Balance: $84,412.80

name and account number. Sarah Walker 5 Someone on your list A new person or company
Spark New Zealand

5 Enter the Amount you want to pay. 00-0000-0000000-00

6 Enter the Date you want the payment

made using the pop up calendar
(excludes weekends and public holidays). 6 $50.00

7 Enter the Details that will show on Make this an automatic payment
your statement and theirs (i.e. reference
and particulars).
29/07/2021
8 Remember, if this is a new payment and 10
you’re going to be paying this person or bill 7
again in the future, tick the Save this payee Cleaner

check box. This will make it easier next time, 06-1234-5678901-00

by searching for the Payee name. Invoice#1234 Mrs J Smith

06-1234-5678901-00

9 Select Continue.
Save this payee

10 R
 eview the payment including who you’re
paying and how much you’re paying them. 9 Next Cancel

11 If everything looks correct, select

Confirm.
11
If you’d like to change something, click
Change details to amend.

If you need your transfer limit increased, 8

please call us on 0800 269 296.
3
TRANSFER MONEY 1
BETWEEN ACCOUNTS
INCLUDING PAYING
Pay & transfer

2 Transfer funds

A CREDIT CARD Pay a person or a bill

Pay several payees

1 Select Pay & transfer. Pay tax Transfer funds

Go
Send money overseas
2 Select Transfer funds. Available:
Balance:
$2,208.10
$2,208.10
View upcoming payments
Serious Saver
3 Select which Account you want to Manage payees Available: $4,258.05
Balance: $4,258.05
transfer money from by clicking on the 3 Go
Airpoints Visa Platinum
drop down box (e.g. Go account). 06-1234-5678910-00 $2,208.10 $2,208.10
Available:
Balance:
$9,139.50
-$860.50

4 Select which Account you want to ANZ KiwiSaver Scheme

Balance: $84,412.80
transfer money to by clicking on the 4
drop down box (e.g. Serious Saver or
06-1234-5678910-01 $4,258.05 $4,258.05
an ANZ credit card).
5 Enter the Amount you want transferred.
6 Enter the Date you want it transferred. 5 $100.00

7 Enter the Details to appear on your

statement (e.g. ‘Holiday savings’).
8 Select Review & confirm.
6 29/07/2021

9 Review the details including the

accounts and amount. 7 Holiday savings

10 If everything looks correct, select

Confirm your transfer. 8
If you’d like to change something,
click Change details to amend.

10

4
SET UP AN Pay & transfer
1
AUTOMATIC PAYMENT
Transfer funds

2 Pay a person or a bill

Pay several payees

1 Select Pay & transfer. Pay tax

2 Select Pay a person or a bill. Send money overseas

3 Select which Account you want to

View upcoming payments
Create Automatic Payment
Manage payees Go
pay from (e.g. Go account). Available: $2,208.10
3 Go Balance: $2,208.10

4 Enter a Payee. You can: 06-1234-5678910-00

Available: $1,520
Serious Saver
Available: $4,258.05
• S
 elect an existing Payee from your Someone on your list Go
Balance: $4,258.05

Airpoints Visa Platinum

list of saved Payees or search for an ABC Company 4 Available: $9,139.50
ANZ Registered Payee. Adam Jones 06-1234-5678910-00
06-0000-0000000-00
$2,208.10 $2,208.10 Balance: -$860.50

Genesis Energy ANZ KiwiSaver Scheme

• S et up a new Payee by typing in their Mum Balance: $84,412.80

name and account number. Sarah Walker

5 Someone
$50.00 on your list A new person or company
Spark New Zealand
5 Enter the Amount you want to pay.
00-0000-0000000-00

6 Enter the Date you want the first

payment made.
6 Your limit for each payment is
$10,000. No limit applies if you pay
7 Check the box to Make this an $50.00
one of your own accounts.

automatic payment. Payments are made at 4am NZT

If you don’t have enough money in
8 Select the Frequency you want 7
29/07/2021
your account to make the payment
you may be charged a fee.
the payment made. Select frequency
Select frequency Payments on weekends or public
9 Select when you want the payment made until. Weekly 8 holidays will be made the following
business day.
Fortnightly
• Until further notice means this payment Every 4 weeks
will be automatically paid until you change Monthly
12
Every 8 weeks
or stop it. Every 12 weeks
9
• Until a date means this payment will be Quarterly Cleaner Go
06-1234-5678910-00
Every 6 months
automatically paid until the date you’ve chosen. Annually
Available: $1,520

10 Enter the Details that will show on Invoice#1234 Mrs J Smith 06-0000-0000000-00

your statement and theirs (i.e. reference 10 Phone Bill

$50.00

and particulars).
Fortnightly
11 Select Continue.
Phone Bill Mrs J Smith
Until further notice

12 Review the details including the accounts,

amount and frequency of payment.
Phone Bill Mrs J Smith

If you’d like to change something, click 11

Change details to amend. 13
13 If everything looks correct, select
Confirm & schedule. 5
AMENDING AN 1
EXISTING AUTOMATIC
PAYMENT
Pay & transfer

Transfer funds

Pay a person or a bill

1 Select Pay & transfer. Pay several payees

2 Select View upcoming payments. Set up automatic payments

Pay tax
3 Choose the payment you want to Send money overseas
amend or delete.
2 View upcoming payments
A To Edit, click edit, amend any Manage payees
information and then Review & confirm. 3 C
If you’re happy with the amends, click
Confirm & schedule.
B To Delete a payment, click delete and
then again in the next screen. A B
C To Skip a payment, click skip and
Confirm & schedule.
 nce you’ve amended the automatic payment,
O
you can see your updated list of scheduled
payments under View upcoming payments.

6
ACCESS DOCUMENTS 1
(STATEMENTS, TAX
CERTIFICATES AND
PROOF OF ACCOUNT)
Document Library
To access Statements or Tax Certificates:
2
1 Select Documents. 3
2 Select Document type - Statement Statement
Tax Certificate Statement Go Last 6 month 4
and which account (e.g. Go). 06-1234-5678910-00
Last 30 days
3 Select Date range (e.g. Last 30 days). Current year
Showing statements for Go for last 6 months
View or download your documents as PDFs below Last 3 months 6 results
4 Click Search. Now you can view or Last 6 months
download the document. Last 12 months
2019

To access a Proof of Account document: 2018

A Select the account from Your accounts Feb 14, 2020 06-1234-5678910-00 View Download (3 pages)

in the top navigation.

Mar 14, 2020 06-1234-5678910-00 View Download (3 pages)
B Click Account details. A

C Scroll down until you see Proof of Apr 14, 2020 06-1234-5678910-00 View Download (3 pages)

Account document, click it to open.

May 14, 2020 06-1234-5678910-00 View Download (3 pages)

You can either:

Jun 14, 2020 06-1234-5678910-00 View Download (3 pages)
• View. By clicking this, a new browser tab
will open with a PDF version of the account
Jul 14, 2020 06-1234-5678910-00 View Download (3 pages)
statement.
• Download. By clicking this, a PDF version You need Adobe Reader to view PDF files. You can download Adobe Reader free of charge.

will download and show at the bottom

of your screen. To open, click on it and
from there you can save a copy, print the
document or attach it to an email. B

C
Note, you’ll need Adobe Reader to view
PDF files. You can download Adobe
Reader free of charge.

7
MANAGE CARDS 1

This is a helpful section if you’ve lost or had Your settings

your card stolen, or you want to change or set 2 Manage cards

your debit or personal credit card PIN. You can Change password
also place a temporary block on your card. Change OnlineCode preferences

1 Select Your settings. Nickname & reorder accounts

Change statement options

2 Select Manage cards.
Update email & alerts

3 Select the card you want to manage. Change contact details

Connect accounts to 3rd party

A When a Temporary block is on, your
card can’t be used for any transactions.
Any direct debits you’ve setup from this
card won’t be made. Any card fees will A
3
continue to be charged.
Of course you can remove this
temporary block at any time by
selecting Off.
C B
B 
Lost or stolen card. If your EFTPOS,
Visa Debit or personal credit card has
been lost or stolen, this is where you
can report it. You can also order a
replacement card.
C 
Manage card PIN. This is where you can
create or change a PIN for a particular
card. Simply select ‘Manage card PIN’,
ensure you read the guidelines and
enter a PIN of your choice. It will prompt
you to re-enter your selected PIN to
confirm it’s correct.

Handy tip: If you’ve received a

replacement card, the PIN will be the
same as you previously selected.

8
PAYMENTS REQUIRING
MULTIPLE 1 1A
AUTHORISERS
Pay & transfer
1 Select Pay & transfer.
Transfer funds 2A
A If you have Customer Select set up, switch to Multi authorisation transfer

the right profile before selecting Pay & transfer. Pay a person or a bill

2 Select Pay a person or bill. Authorise payments 2

Pay several payees
A If you’re making a transfer from an account that 3 Set up automatic payments
requires more than one person to authorise, Pay tax
select Multi authorisation transfer. Send money overseas

3 Select which Account you want to pay from View upcoming payments

(e.g. Go Account). 4 Manage payees

You’ll see a note advising “This payment may

require other people to authorise it”.
4 Enter a Payee. You can: 5
• S
 elect an existing Payee from your
list of saved Payees or search for an
ANZ Registered Payee.
• S et up a new Payee by typing in their name 6
and account number.
5 Enter the Amount you want to pay.
6 Select a date for the payment to be made.
If you don’t select a date, it will be paid after
final authorisation.
7 Enter the Details that will show on your
statement and theirs (i.e. reference and particulars). 7
8 Remember, if this is a new payment and you’re
going to be paying this person or bill again in
the future, tick the Save this Payee check box.
This will make it easier next time, by searching
for the Payee name.
9 Select Next. 9

See next page for further steps.

For more information about making electronic payments,
see our ANZ General Terms and Conditions, available at 9
anz.co.nz/terms
PAYMENTS REQUIRING
MULTIPLE 10

AUTHORISERS
10 Review the payment including who you’re
paying and how much you’re paying them.
11 To confirm the payment, select Confirm.
If you’d like to change something, click
Change details to amend.

11

10
RE-FIXING A
HOME LOAN
When your fixed home loan rate is coming up
for renewal, you can lock in a new rate up to Your home loans
60 days before your current rate expires. You
can request to fix the rate on your floating TOTAL OF
GoCURRENT HOME LOANS COMING UP
$2,208.10
06-1234-5678910-00
loan at any time (if applicable). Available $2,208.10

1 Select the home loan that’s coming up

$224,200.10
Serious Saver
06-1234-5678910-01
Home Loan fixed rate period
expiring soon
$4,258.05
Home Loan (Balance $224,200.10) Available $4,258.05
for expiry from your Internet Banking Fixed rate of 5.25% p.a. expires in 35 days
on 31 Oct 2021
homepage. Reserve a new fixed rate 2
Total of next repayments – $1,109.24
2 Click Reserve a new fixed rate. Monthly on 27 Dec 2021 $860.50
Your Home LoanCredit
1234-****-****-5678 ratelimit: $10,000.00 Available $9,139.50
Organize an extra repayment
3 Here are the details of your current loan.
1 Reserve a rate 2 Repayment options 3 Review & confirm

4 Choose what fixed rate period you’d

Reserve your Home Loan rate
prefer. $224,208.10
Your current fixed rate of 3.35% p.a. expires in -1061 days. Explore the interest rate options
below to choose another fixed rate before your current fixed rate period ends.
5 Based on the fixed rate period you
If you 01234567-1234
are considering changing yourp.a.
Fixed at 3.35% repayment frequency,
until 5 June 2023 making a lump sum payment, or
selected, you’ll see our best rates we restructuring your loan,
Next repayment please
29 July 2021call us on 0800 269 4663 (International: +64 4 470 3165). $224,208.10

can offer you. 4

Current Home Loan details
6 Choose a new rate (or go back a step to
see the rates for a different period). 3 $224,200.10 What fixed rate period are you thinking of?
$84,412.80
01234567-1234 Home Loan Fixed Loan term ends on 24 Mar 2044 6 months to 2 years 3 years +
See next page for further steps.
Current interest rate Current repayments
5.25% p.a. $646.00 fortnightly
Fixed until 31 October 2021

Based on your selection we can offer you these online rates.

5
Choose a new fixed rate for your Home Loan.

6 months 1 year 18 months

If you don’t re-fix the interest rate on 6 4.00% p.a. 4.05% p.a. 4.15% p.a.
Online rate Online rate Online rate
your existing loan, it will automatically
change to our ANZ Home Loan floating Standard rate 4.60% p.a. Standard rate 4.65% p.a.

interest rate on the date your existing

rate expires. 2 years

You can check the current ANZ Home 4.20% p.a.

Loan floating interest rate on Online rate

anz.co.nz/homeloans. Standard rate 4.80% p.a.

11
RE-FIXING A
HOME LOAN
Contact details

7 Enter your Email address so we can Within 3 working days we’ll send a loan variation letter confirming these details to your email
address and post a copy to any other borrowers.
send you a Loan Variation Letter.
Email address *
8 Choose your repayment option:
7
A You can keep your loan term the same
(this may increase or decrease the
repayment amounts).
B In most circumstances, you can choose Fixed rate changes
to keep your loan repayments the same New interest rate
(as long as there is no increase in the 4.00% p.a. 6 months fixed rate
total loan term). Fixed until 31 March 2022

9 Once you’ve selected your repayment 8 Repayment options

options, click Review and confirm.
A Keep your loan term the same
10 Review your new rate, home loan terms $574.00 fortnightly
and conditions, and the Agreement to Your scheduled repayments may change. Current loan term ends on 28 October 2046.

reserve an interest rate.

B Keep your repayment amount the same
Once you’ve read and accepted the terms,
$646.00 fortnightly
click Submit. Your current loan term may reduce.

Your new home loan rate is now reserved and

Choose your own repayment amount
will take effect once your current rate expires.
The new repayment amount must be greater than $200.00

9 Review and confirm Previous Cancel

Yes, I have read and accepted the Reserved Rate Agreement and have authority from all borrowers. *

You can download a copy of the Reserved Rate Agreement for your records.

10 Submit Previous Cancel

12