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TERESITA MONSERRAT

EXPERIENCIE CRS

CRS BILINGUAL REPRESENTATIVE • TELEPERFORMANCE • 2021


– 2022
- Took inbound calls, dealt with questions efficiently.
- Cold-called customers to up-sell services
- Assisted customers to desescalate calls
- Provided excellent customer service at all times

INTEREST AND EDUCATION


OBJETIVES
PHILOSOPHY • 2016 - 2022 • FACULTY OF PHILOSOPHY AND
I’m a student who enjoy wirrting LITERATURE UNIVERSIDAD NACIONAL AUTÓNOMA DE
and Reading. MÉXICO
I’m looking for a job where I can INCLUDING MATHS, HISTORY AND SOCIOLOGY
develope my aptitudes, a job
where I can learn from people and Quick Learning (80%)
help others. ENALT French curses (50%)

APTITUDES SOFTWARE

- Creativity Microsoft Office (PowerPoint, Word, Excel), Adobe Photoshop, ERP


- Good learning leangues systems; learns new software quickly
- Organization
- Motivation
- Team Work

PERRITOSPLATEADOS TELÉFONO HTTPS://


@GMAIL.COM 55 7473 33 83 WWW.LINKEDIN.COM/
IN/
MONSERRATIKHOR/

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