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JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY

UNIVERSITY EXAMINATIONS 2020/2021

EXAMINATIONS
CILS 2101: COMMUNICATION AND INFORMATION LITERACY SKILLS
DATE: JANUARY 2021 TIME: 2 HOURS
INSTRUCTIONS: ANSWER QUESTION ONE (COMPULSORY) AND ANY OTHER
TWO QUESTIONS

QUESTION ONE (30 MARKS)

a) Many people do not think of time as an important part of our non-verbal communication.
Discuss with examples how chronomics sends non-verbal messages in academic settings,
professional settings and personal settings?
b) Discuss any five methods that can be used in oral presentation?
c) Briefly discuss the concept of information literacy
d) Giving relevant examples, discuss briefly the following terms as used in information
literacy.

i) Journal article
ii) Information task
iii) Electronic resources

QUESTION TWO (20 MARKS)

a) One of the elements of communication is noise. Briefly explain types of noise stating
how each one affects the process of communication.
b) Giving examples discuss four types of information sources found in the library.

QUESTION THREE (20 MARKS)

a) Discuss the traditional SQ3R method of study.

b) Identify and distinguish the functions of the three Boolean operators used in information
searching and retrieval.

QUESTION FOUR (20 MARKS)

a) To avoid plagiarism, explain what types of information that need to be documented or

cited when using information that is not your own?
b) Explain how grapevine can be used to supplement other forms of communication in an
organization.