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OXFORD Business Basics Workbook David Grant and Robert McLarty Business Basics Workbook David Grant and Robert McLarty www irlanguage.com 2 4 2 & Language Mla eirles OXFORD UNIVERSITY PRESS OXFORD Great Clarendon Suet, Oxford ox2 60? Oxford University Press isa department of the Unversity of Oxford Infrthers the Unsersy's objective of excellence in research, sols and education by publishing worldwide in. Oxford New York ‘Auckland Bangkok Buenos Ares Cape Town Chennai Dar es Salaam Delhi Hong Kong Istanbul Karachi Kolkata Kuala Lumpur Madrid Melbourne Mexico City Mumbai Nairobi Sio Paulo Shanghal Taipet Tokyo Toronto oxfoxD and oxronp kwctis are registered trade marks of Osford University Pressin the UK and in ceain other countries (© Oxford University Press 2001 ‘The moral rights ofthe author have been asserted Database right Oxford Univesity Press maker) Fire published 2001 2008 07 2006 2005 2004 No unauthorized photocopying Allrights reserved. No pat ofthis publication may be reproduced. ‘sored ina retrieval system, of transite in any form oe by any means, ‘without the prior permission in writing of Oxford University Press ‘ora expressly permitted by law, or under tems agreed with he appropriate eprographics rights organization. Enquiries concerning repredtion ‘outside the scope ofthe above shoul! be sen tothe ELT Rights Department ‘Oxford University Press, athe adress above ‘You must not circulate this book in any other binding or cover and you mus impose this same condition on any acquirer ‘Any website referred on tis publication ae inthe public domain and ‘ther addresses ae provided by Oxford University Press fr information only. (Oxford University Press disclaims any responsibilty for the content san or9as73a09 Printed in China ‘The athars ond publcher wou ie to thank teflon Jor te ae af hetgrahs:Asbus ndustiep 15: America Online, Ie_(Ameriea Oaline, ‘AOL, and the AOL logo are registered trademarks of America Online. ne. in the United states and other counties) p50: Apple p31: BAA p 24 (RPM PhotographicyMike Hodgkinson) SeilYoringer p12 imtate airplane): [Birdseye p51; Corbis p 4 (Paul A. Sousersjview of Toronto), p 14Kevin ‘Morris, p38 (Owen Franken): Daily Telegraph Abbie Tayler Smith) p70 ‘The Dorchester: London p24: Fat Auto UK p 8: Getty One Stone p12 (Hugh itonpDubai Rank Machine) 29 Ary Diesendruck/Buenos Alte) 1p (Chris Everardjbirthday cake) (Myles/SIimasina/Father Chests) {Steve Blypumpkin. p36 John Nilarfman at desk p39 (Nick Doldingiman. ‘on mobile phone. p34 (David Hanoveriman on computer, Hugo Boss AG Pt Hutchison Library. London p10 John Burbank) 3 (Tony Souter Image Bank p35 Haralé Sundboafire night, p39 (LD Gordon “MeDonald’s Restaurants Limited p20 (cheeseburger MetroGoldwyr-Mayer Inc. p51: Michelin Tyre ple p 6: NEC p 38: Pizza Hut p20 (pizza: Rolls- Royce and Bentley Motor Cars Li. p46 Siemens Business Services Lid. 1 26: The Stock Marketp 24 (Covent Garden Opera Housel, p 29 Pat See(iguazs Falls p36 [receptionist LVMHVTAG Hever p63: Telegraph Colour Library p 24S. Harelgrovepdennim Dome), p 35 francesca Yorke/Valensine's Day p 36 man on mobil UWA p66 ‘sates by Stefan Chabluk pp 16,18 42,44 62; Nigel Paige pp 13.17, 19,25, 48,56, 59,68, 73 Contents Unit 1 Unit 2 Unit 3 Unit 4 Unit 5 Unit 6 Unit 7 Unit 8 Unit 9 Unit 10 Unit 11 Unit 12 Answer Key You and your company Preparing a trip Away on business Visiting a company New developments ‘Arrangements Describing and comparing Life stories Deating with problems People at work Getting a job The world of work 10 16 22 28 34 40 46 52 58 64 70 16 Olevia 1.1 People in business fH Talking about @ Look at this list of participants for an IT conference in Toronto. Use the people information below to help you fill in the gaps, as in the example. Ms Ishikaz'’s frst name is Minako. ‘The translator is twenty-eight. Minako and Alicia are colleagues. Minako and Miho are both Japanese. ‘The Spanish woman lives with Igor. Igor and Miho are the same age. Mr Nanni is a salesman. (itier ree ee Claudio Alicia Mino Teploukhin 4 Lopez kuta 2 Telefonica LRC 18M Sony Job Systems Engineer Salesman 5 Designer analyst Nationality Japanese Russian tafian Spanish 6 Residence Barcelona 9 Rome Madrid Tokyo Age 25 30 2 28 7 © Answer these questions. What nationality is Igor? Where is Alicia from? o.oo What is Minako's job? . How old is Claudio? Where does Miho live? Who do Minako and Alicia work for? 4 You and your company G Introductions Question making O Pronunciation © Complete these questions and answers, as in the example. 1 Is Minako Spanish? Me 2 HEAL cocsnnane NOT’ not, 3. Is Alicia twenty-eight ? = $ covmumsininnnnnnnneanen —YOS,he is, Are Miho and Minako Japanese? 5 6 Are Igor and Miho twenty? Ars...get.. BEA At the conference, Minako, Alicia, and Igor meet. Complete the dialogue below. A: Igor let. to my colleague, Minako. i How... 22 3 Igor. M: Pleased sn AGOE: MY sen Minako. I: What anit M: I'ma systems analyst. What v I: I'man engineer with Telefonica in Madrid. Where ......0.0 « were 18 M: I'm from Tokyo but I 9 in Barcelona. I: Really? Match the questions on the left with the answers on the right, as in the example. 1 Is she married? a No, they're not. 2 Where are you from? b No, she’s colleague. 3 Ishe new? ~c Noysingle. 4 Isshe your boss? No, he isn't, He’ German, 5 Whatis your job? € I'm from Sweden. 6 Are they here? f Ima designer. 7 How old are you? g Nearly forty. 8. Ishe Dutch? h Yes heis Find the other letters in the alphabet (if there are any) with the same sounds as the letters below. Write them in column A of the table below, as in the examples. © Find words in the box below with the same sounds as the letters above. Write them in column B, as in the example. There are two words for each letter. French tine know bar do. 90 date team tight men new are week pay You and your company 5 1.2 You and your company BY Talking about a company Look at this article about Michelin, the famous tyre-manufacturing company Fill in the gaps using words from the box below. The first letter of each verb is given. is has owns sells publishes ‘supplies, live sponsors are have plans employs manages advertises manufactures Bi Vocabulary 6 You and your company Michelin isa famous old family company with a dynamic young chairman. Edouard Michelin iS. .! the great-grandson of the founder of this ‘company, which is based in Clermont Ferrand in the centre of France Michelin sdiaud2?t2ryrest and e4fj04/-@5.__3 them allover the world. The company #/92.2¥.5.4 about 120,000 people and 4 $ annual sales of over €14 billion. Goodyear and Firestone 4 ® Michelin's main competitors, Edouard Michelin Phone wd the company using modern methods. At the moment, Michelin &. 8 tyres to the BMW Williams team. The company has two main markets, Europe and the USA, but it P.. .° to develop the Asian market. In the USA it¢ vve!0 the Uniroyal company. It @conisminnstit! alot on TV and in magazines and €... 12 racing events It also 2. 8 the famous Michelin guidebooks. Edouard Michelin and his wife 4.0mm! five children and /.. 18 just outside Clermont Ferrand *UK tyres US tres Choose the correct word to complete the sentences below, as in the example. 1 Michelin is a tyre fabric Kmanufacture? } product 2. There are aver 120,000 employs /emplayees / employers. 3 Ithas a profit /Ioss / turnover of over €14 billion. 4 The company / society / factory has a young chairman. 5 Michelin is BMW Williams's tyre buyer / retailer / supplier 6 Michelin gets / owes / owns Uniroyal. 7 Michelin's head office / head hunter / head room is in Clermont Ferrand. 8 _Itsmain competes / competitors / competitive are Goodyear and Firestone. An interview Person B works for Michelin, He is talking about his job. Complete the dialogue. ‘A: Who do you work for? A: Is that a French company? A: Where 3 B: It is based in Clermont Ferrand. A: What does the company do? — 4 A: How many... does 2» B: About 120,000. Be Whe 1 ee YOU een 28 B: We advertise on TV, in magazines, and at ‘motor-racing events, A: nen ne ns nn CleeMORE Ferrand? B: No, I don't. I work in the United States. A What... * B: I'man engineer. DF Famous Complete the word grid with the names of famous companies described below, companies as inthe example, American computer manufacturer famous British sports car company owned by Ford Japanese electronic game manufacturer French mineral water producer Dutch electronics company Swiss chocolate company German electronics and engineering company famous Italian industrialist You and your company 7 1.3 Company facts and figures EY Reading Read these texts about a German media group and an Italian vehicle manufacturer. 1m Based: Turin ; Activity: Automobile production. It also manufactures agricultural and commercial vehicles and equipment for the construction industry. ’ AXEL SPRINGER VERLAG Whos sani AXEL SPRINGER VERLAS rope’ largest Publishing (La Stampo newspaper) L L£(O0 4 Prices usually fall. 8 my 7 when you open a market e to competition. % 19 5. Our share price ./0.10." al é}o} ult ¢ up when they announced oO ¢ A our half-yearly results. F 3 6 House prices generally Milo] Ut] s Wo |% TQS Gom when the economy is strong. 8 The average household ACROSS ceils AD Sales of mobile phones are by 20% a year. PRET: Share prices in London £. ore or less the same 9 This month was yesterdays good, but LAS. month 7 OU profit margin decreased by 5% a cep 8 Because of increased competition, our sales F/I... u ipectancy increased, vied meee {8 EN tear car mas ayn Wasim Eatope ented erie 12. February was a very good ins. Efor us. sel 13 Masson Was there an increase in customer complaints in . io BI Word stress Underline the syllable whichis stressed in each word. Circle the word in each 30 New developments ‘group of four which is different. product China recruit expand entering \Wraueune produce straining programme apa Thailand Europe esign (gper employ compare (figured remaip us visiting ‘mproving) travelling, 4 fantastic exciting — diagram perio vertical Presenting ‘An advertising consultant is giving a presentation at a company which figures manufactures baby products. This is the data she is going to present. oo — | if you could only have one child, would you prefer a For you personally, do you think itis necessary or not boy ora girl? necessary to have a child at some point in your ite? No Country Yes No Country Boy Girl preference © ugaay nS oi = ANTES, Thailand 85 B a | France! B 26 Gait Sies Te SE. Mexico Gl 38 France Ce 28 aa 6 39 Mexico Se 45 - . e Great Britain 31 26 43 ee 2 D Germany oan 19 60) ae, aS Spain 2027 53 ga phe © Read the first part of the presentation. Fill in the gaps using the words in the box. shows attention see notice like —_‘Figures look answer as_—stide. = draw column Let's have a vol at the first... ow 2 This table -wunun the preference of each nationality for a male or a female child. The frst cond shows the percentage of people who prefer a boy. Can everybody 5 that clearly? Good. - you can see, the preference in most countries is for a boy. But I WANE £0 vss? YOUF snes to the bottom of the table, where you see the con® for Spain. 10 that in this country, there is a small majority of people who prefer a girl. Why should this be? Pd .. 10 vsnnnnsn? this question a little later. © Now complete the description of the second slide. out first, let's hare leek at my secend slide, This table. New developments 31 5.3 Personal developments — Meeting an old ‘Two friends meet by chance at a trade fair. Complete the dialogue with the friend expressions below a How do you dot © How's Virginia? tb That's great news! ® How are you? ¢ Nice to meet you. b Business is fine. 4 I'm sorry to hear that. 2 How's business? © I'm very well. j Let me introduce you See! D A: I'm fine, too, iota at you generis ee ES og = SOA Ceo aay Urea eee re ts 4 We've just got a big new contract with Turismo, ‘A: No, she lost her job, unfortunately. Her branch closed. make some useful contacts. But, here's someone else Pd like You Meet, nunctonn to Marcello Baresi, — our new Area Manager for Ttaly. BF Having a @ Match the adjectives in the box below with their opposites, as in the example. wonderful time cheap Svinteresting friendly) quiet oring terrible (convenient long dnoisy short |\pexpensive unfriendly. fantastic inconvenient fried. d..untciendig 32 New developments @ Now use eight of the adjectives from @ to complete this postcard from Turkey. Dear valerie, We arrived in Istanbul yesterday morning, very Yirea after our ! overnight Flight. The city is really 2 with lots of trattic, but our hotel is on @ small side street, and very 2. IP's also very « 4 for the conference centre — just two minutes away. The hotel staff are very 2 and welcoming. It's the second aay of the conference today. The prapranms ‘dosent look vary ALVES, 20 I'm going shopping. Tre got a really thst 29 goiaebook which fells you where to find the best shops and found here, 50 2m sure Il] buy a lot of sowenirs to take home. oA markets. Everything's very Love Anne-Marie Like and would @ Match questions 1-7 with answers a-g. like 1 Do you like working for your company? a_ No, thanks. 'm fine, 2 Would you like to work in another country? b_ Fantastic. We had a wonderful time. 3 Would you like something to drink? Very nice. She has a lot of good ideas. 4 What do you like doing in the evenings? d_Reading, or playing the piano, 5 What was your weekend like? Not really. 'm looking for something different. 6 What would you like to do this evening? fA meal in a restaurant would be nice. 7 What's your boss like? g Yes. Maybe for a few years. © Now write your own answers to questions 1-7. New developments 33 Unit 6 6.1 Dates and schedules Arrangements anguage sea Girls Checking the diary MONDAY MORNING: 1 CO Meeting with . APTERNOON: ue 00 TUESDAY Pov 205 20 Meeting with WEDNESDAY 7 30 Managing Director — Dimer wrth Mah gn® ac Die tee THURSDAY Travel to of FRIDAY sm M100 Meeting with .. SATURDAY Return from 34 Arrangements © This is Mrs Dillon's diary for next week. Complete the missing information in the diary using the information from the conversation below. 4 meeting °6 Station vind 9 ‘A: So, Sarah, what’s happening next week? B: Well, the Managing Director is coming. When is that? He's arriving on Wednesday and leaving on Thursday. ‘When's he coming? T'm meeting him at the station at half past four. Where's he staying? At the Grand Hotel. You're having dinner with him there on Wednesday. When is the Rotterdam trip? You're flying there on Thursday afternoon, and coming back on Saturday. OK, and when is my appointment with Mr Zenden? You're meeting him on Friday at two. \: Where? At the factory. Right. We need to prepare that meeting. Have we got the figures? B: The Production Manager is coming here on Tuesday morning. You're seeing her at ten. A: And on Monday? 8: You're going to see the bank manager in the morning, and in the afternoon we're having our monthly personnel meeting. What time is the meeting at the bank? It’s at eleven. The personnel meeting starts at two. A: So, quite a quiet week, then! PP erer ee @© Look at the dialogue again and complete the questions and answers below, as in the example. Where is she going on Monday morning? 7 ‘What time is she meeting Mr Zendent When is she coming back? Who is she seeing on Tuesday morning? ‘When is the Managing Director coming? sun? At the Grand Hotel sevsmsnnenunet ‘To Rotterdam. At the factory. D Free time Elizabeth and Laura are discussing their plans for the weekend. Complete the spaces using an appropriate form of the words in brackets, as in the example. E: What are. yeu..deing.! this weekend? (you / do) Le nnn? away. (I/ 80) Ee WERE somone 23 (YOU! go) Paris. How 4 there? (you / get) the Eurostar. (we / take) Where 2 (you / stay) Ata small hotel near the river. What about you. What 27 (you / do) woe some friends. (we / visit) When ® (you / leave) (On Friday evening and seven! back on Sunday. (we / come) swe! with you? (Jack / go) NO. conned? a8 usta 13 my sister. (he / work); (I / take) L: Well, have a good weekend! You too! Checking the @® Write the appropriate date next to these events. Write the date in full, hen in date figures in American (USA) and British (UK) style, as in the example. 1 Valentine's Day if. Feéruary § 6B.14/2..... USA.2UIt... 2. Christmas Day 3. New Year's Day 4 Bonfire Night 5 Hallowe'en 6 Your birthday oe © Complete these sentences with the appropriate ordinal number. 1 March is the... month of the year. 2 The person who finishes von Wins a silver medal. 3 2000 Was the wanna Year of the new millennium, 4 Tay sous is @ public holiday in France, 5 20% =one.. 6 Fully snsnsnens iS @ public holiday in the USA. Arrangements 35 6.2 Getting connected Talking on the Look at this telephone conversation. There are three people talking, Lynne (L), telephone Richard Martini (R), and Charles Kent (C). Put the dialogue in the right order, indicating who says what, as in the example. BI Telephone language ‘example, Bay Is that you, Harry? Good morning, Robertson Foods, Lynne speaking. How can I help? Bye. I'm sorry. The line is busy. Will you hold? Harry Wood's phone. ‘Thanks for your help. Bye. No, its Richard Martini, I work with Harry. 'm afraid Harry is out. Yes, OK. OK Charles. I'll give him the message. Hello, could I speak to Harry Wood, please? Do you know when he'll he be back? ‘The line’s free now. I'm connecting you. Tomorrow I think. Would you like to leave a message? Y¥es, please. Could you tell him Charles Kent called and I'l call back tomorrow? Make three-line dialogues by taking one sentence from each column, as in the 2 [Could speak to Sarah, please? ] [Sorry. He’s away on business. Yesterday. 3 [Did you get my message? Speaking. [Tm afraid he’s away today. Can Thelp? | 4 [Sales Department (When wile be bac >. [Is that Jack? When did you leave it? Gai Sarah, it’s Tim. ] © [is Johr: Waters there? [(Can I speak to the manager? Sorry, wrong number. 36 Arrangements Telephone ‘Complete these expressions using one of the words in the box below. expressions that jon calling hold yp through leave later ey Ris an Just a minute, I'l put you mn Can you call back.a¥.2%..? Pm tne the other line, Could you speak sf. ? The ling is bad ‘The line is busy. Would you like to As! z I'm affaid she's out. Would you like to 1s. .b8! Sarah Thanks for 0.4.!Cla & a message? 8 OF Telephone You are telephoning in English, How do you reply to these sentences? responses mandi = aiid f } | } ——— UN HEU Arrangements 37 6.3 Making appointments Time expressions It is Saturday, 17th March, 2001. It is 7.30 p.m. Match the time expressions on. the left with the correct times on the right, as in the example A B ‘One hour ago —— ten past seven 1 2. The day before yesterday 19/03/01 3. Twenty minutes ago. 18.30 4 Last month ~ \ed. athalf past eight 5 The day after tomorrow \AV e 10/03 6 Inan hour ———— f 18th March 7 Next Saturday AC |g the twenty-fourth 8 Tomorrow h February 9 Last Saturday ‘i Thursday 15th March @ Making Read these dialogues about people arranging to meet, Fill in the gaps using the arrangements expressions from the box below. Would it be possible to meet? I look forward to meeting you. Do you want to meet up? Tm sorry, I can't make it then. When would be convenient? _—_Are you doing anything this weekend? What time would suit you? Would Tuesday be possible? How about Sunday lunchtime How about Saturday afternoon? at the King’s Head? @ Lise and Frank are studying at a language school. They are in the same group. F: Hello Lise, How are you? Fine thanks, Frank, wt Not much, That would be nice. ‘That would be fine. See you on Sunday, then. 38 Arrangements nncarlo Baldi is Purchasing Manager for an Italian electronics company. ‘Andrew Napper isa salesman who wants an appointment with Mr Baldi. He doesn’t know him. Crossword n : Mr Baldi, this is Andrew Napper. Isent you a brochure last week. : Yes Mr Napper, I remember. Pm in Italy next week. a Possibly, I'm very busy. 2 : P'm afraid I'm busy on Tuesday. er I'm free on Thursday afternoon. That's fiN€. one st So that's 5.15 on Thursday. : Until then. Good bye. Good bye Mr Baldi. ‘Complete the sentences with the correct word, as in the example. Then fill in the grid below. All the words come from Unit 6. ujefejo 7 What time would F... We cancelted the meeting because nobody could attend. Transfer is another word for put t Myé. number is 3354, Heé me to lunch and I accepted. What time is he 4c onsnm back? ‘We arranged to meet on Wednesday and then it to Friday, you? from the office. There's no £.... Would you like me to take a message? Tean’t 21, jonday. Tm afraid he's 2 of the office today. What day would be & for you? Arrangements 39 7.1 Comparisons and contrasts , EX Comparing cities 7/2/1788 yifest 18/6/1829 6,008,578 4,462,064 1,677,616 801,600 km? £227,600 km? 2,525,500 km? 2arc / 12°C (Sydney) zor / 10°C (Melbourne) 24°C / 13°C (Perth) 102 mm / 30 mm (Sydney) 47 mm / 48 mm (Melbourne) 8mm /174 mm (Perth) 40. Describing and comparing 1,900 km 1,800 km 12,500 km long big _, populated ‘small ae recent short dry cool In terms of area, New South Wales i . than Victoria, but ‘than Western Australia. ‘With more than six million inhabitants, New South Wales is the other two states. In January, Perth is a lo with 174 mm of rainfall. _ than Sydney, but in July it’... ‘The coastline of New South Wales is much v~» than that of Western Australia, ‘The foundation of Victoria is .. than the other two states. ‘Temperatures in Melbourne are .. than in Sydney or Perth. Victoria's coastline isn't... as that of New South Wales. Bi Incorrect statistics Travel, trip, and journey @ Look again at the table in A. In these sentences, the information given is wrong. Change the superlative form to make it correct, as in the example. 1 Perth has the cokdest winters, the..hettest. ‘New South Wales is the least populated of the three states. . Perth is the wettest in January. New South Wales is the youngest of the three states. Victoria has the hottest temperatures. Victoria is the biggest in area. Victoria has the longest coastline. Write five sentences to compare your home town with another town or city in your country. 1 2 3 4 5 Study these notes, then complete each sentence with the word travel, trip, or Journey. to travel: travels a verb, We cannot say a travel. journey is a noun, When we travel from A to B, and we describe the process of getting there, we call ita journey. trip: trip isalso a noun. When we travel from A to B, and we are describing what we did and where we went, we call this a trip. 1 Thank you for visiting us, and have a safe home. 2 How was your sum t0 Paris last weekend? Did you have a good time? 3. When we were in Dubrovnik, we went on a sightseeing . round the islands. 4 Desens a Jot for my work, 5 How many business ......... do you make every year, on average? 6 How long does the suum» to Madrid take by train? 7 Itwas a very long + because there was a lot of traffic on the road. Describing and comparing 41 7.2 Describing products and services — EY Describing Look at this diagram of the Federal Express delivery process. Complete the processes description of the process below, using the verbs in brackets, as in the example All the verbs should be in the present simple passive Res a First ofall your package (pick up) és, picked up." from your home, and all the details of your shipment (record) 2 by the driver on a barcode scanner. Then your package (take) .........3 0 the nearest collection station. International and long-distance shipments (send) .. ..4 to the airport, where they (fly) 5 to an international hub airport. These (locate) ...«8 in more than 200 countries worldwide. When they arrive, shipments (transport... 7 by plane to a regional airport, or they (transfer) 8 immediately to a delivery station. Finally, your package (deliver) .9 to its final destination. The progress of your package (monitor) .. vue! at all times by our tracking system, ‘and you cen contact us at any moment to find out where itis. BF Active or ‘Complete each pair of sentences with an appropriate form of the verb indicated, passive? as in the example. One sentence is passive, and the other active Spesie | English cc, spekenasa first language by nearly half a billion people. My wife szeake very good English. PARKS 2 Canon seeonnnne a Wide range of high-tech products for the office and home. ‘The bodywork is Spanish, but the engine in Germany wee) 3 We this process to speed up production. This software to detect errors in the system, Bie!) 4 This list of company rules... to every employee. My 086 sven Med long list of things to do every morning, 5 Allour meetings at least a week in advance. Her secretary all her appointments. 6. This graph our results for the last quarter of the year Visitors to the company the main factory, but not the high security block. 2H) 7 Our new low-price range of CDs only in supermarkets. They a lot in the USA, but not many in South America, 42. Describing and comparing G Word puzzle DD Word partners Read the clues and complete the word puzzle. 1 Westore information about all our clients om a dns 2. The fan of copying and printing the document takes about two minutes. 3 In business, we say that the @..ccn0n is always right, 4. They promised to send us the goods #. two weeks. 5 Pd like to 2 another visit for next month. 6 Our machine isn’t working again; can you send someone t0 Lense it 7 In the Quality department We ooo coe many different types of tests, 8 What day cam you 4.0.00 the goods to our factory? 9 The person who takes your payment in a supermarket is the &. 10. Before you take a plane, your luggage is always €. www to check you aren't carrying any dangerous objects. LL Wewill try to £ the problem in the quickest possible time 12. Maintenance staff are often called £... 12 Viojaltf{alslalsle 2 3 4 5 6 7 8 ° 10 7 Find words in [@J that can be used with all the following expressions, as in the example. a regular / difficult / good ¢, 1 2 an administrative / technical / simple 3 tocall back ‘twenty-four hours / three days / a month 4 0 a study /a job / maintenance work 310 veesnnmenee €arly /on time f late 6 4 meeting / an appointment / a schedule Describing and comparing 43 7.3 Evaluating products BY /Describing ‘The sentences below describe the objects in the table. Complete the table as in objects the example. rae — 2 6, 2 2 72 I £ @ L | 619 | 3 D_ Irs about 2.5 em in diameter... * (2) can be used foe tipping ‘Wwaitefs in restaurants, 3, The single version is usually about 2 m long and 1 m 50 cm wide. 5 essed for goingin aiid out of room. & It’s about 3.5 cm in thickness. I's round. It’s usually white, but sometimes orange. Itweighs about 20g. pe» ve It’s made of wood, and the handle is usually metal It’s rectangular. It’s normally used at night. Its spherical, (, It’s made of fUbbér and plastic, It’s square - 9 cm by 9 em. It’s made of plastic and metal It’s about 60 em in height. Its weight and diameter depend on its value. It’s made of metal. (9.) It’s used for storing information. It’s about 2 m high and 1 m wide. sDESeURe wR) cas Q 1) size and © Complete this table. — dimension =a length | death the high wide He sciese bea UY10 the heaviest w 44 Describing and comparing © Now complete the following sentences using words from the table. ‘The Seto-Ohashi Bridge is 12.3 km... . ‘The drilling equipment for the Channel Tunnel was 575 tonnes in The voosnon Funning race at the Olympics is the marathon, ‘The CN Tower in Toronto is 553.54 m that’s more than 100 m than the Empire State Building, ‘The area of a rectangle is the _ multiplied by the .. The gold mines of South Africa go down to a maximum .. 3,500 m of Pronunciation Put the words below into one of the five groups according to the pronunci of the vowels underlined, as in the example. ‘high = deep. white pink depth grey height wide heavy = green red weight — width _—_ length 1 omy why 2 ten wet 3 day _ sight 4st it [5 see be OF Giving opinions ‘Three managers are discussing the best location for a new car assembly plant. Choose the correct alternative from the expressions in italics. ‘A So we have three possible locations — Ireland, northern Italy, or the north- east of France, What's your think / view ! on this? B: Well, J think Ireland isn't / don’t think Ireland is? a good choice, because it's too far from the rest of Europe. In / to? my view, Northern Italy would be better. ‘A: How / What do you think, Lucy? G_I/T'm3 agree with Des when he says that Ireland isn’t really a possibility. But I'm not / I don’t agree that Italy is the best choice. If you ask me / to me7 north-east France is the ideal location. It's much better placed for the Scandinavian market, which represents 40% of our sales. A: Yes, you have /are® right, Lucy. But don’t forget that a lot of our parts come from Romania and Turkey. Personally, I think / I'm thinking 9 it’s better to be near our suppliers. B:_ Yes, I think it /so ! too. That's why I prefer Italy. Describing and comparing 45 Life stories anguage Wdainrinlee 8.1 Success stories — BY Reading Read this article about two famous men and fill in the gaps in the text using the verbs in the box below. became died met went: founded began agreed set sold crossed acquired moved was got bought. ENRY ROYCE was born in 1863 in Peterborough. Charles Rolls was born in London in 1877, Royce was THis senotanites wo Pas nom of cnet Roe wrk at i gt of He 2 newspapers for a few months, then .. a job as an apprentice engineer with GNR, one of the railway companies in Britain. A few years later he -...--tto London and worked for an electric company: In 1884 he was made redundant and he devices to factories and cotton mills. He Sich aNd 7 his first car. It did not work very well so Royce decided to produce cars himself. ~Shis own company. H.R. Royce sold dynamos and other electric ‘At the same time Charles Rolls was a student at Cambridge University. In the 1890s he 8 to France and bought his first cas, a Peugeot. In 1902 he started his own company selling cars. At the time he swum champion driver and the following year he 0a new world speed record. Rolls loved cars but he really wanted to have his own name on a car and in 1904 he 2M Henry Royce. They svcn.n!? to set up the Rolls- Royce company. Two years later the company produced the Silver Ghost ‘The same year Rolls 13 the English Channel by hot air balloon. He loved speed. Unfortunately fours year later he . accident. ina flying Royce continued producing cars. In 1931 Rolls-Royce .....-!8 another company, Bentley. Royce died in 1933 at the age of seventy. © Are these sentences true (T) or false (F)? Royce was older than Rolls. Rolls and Royce were students together at Cambridge. Royce set a world record in 1903. Rolls died before Royce. Rolls-Royce was bought by Bentle 46 Life stories B Past simple passive Time expressions Make passive sentences using the verbs in brackets, as in the example, 1 Electricity (discover) in the 1880s. Electricity was. discovered in the, 18S. HLR. Royce (found) in 1884. 3 Rolls and Royce (be born) in the nineteenth century. 4 The dynamos (sell) to factories and cotton mills. Rolls Royce (create) in 1904 6 The RR Silver Shadow (produce) in 1906, A new world record (set) in 1903. 8 Rolls (kill) in a flying accident. 9 Bentley (acquire) in 1931. Make questions for these answers. Use the passive form, as in the example. 1 bhen.was..charles.,Rells. ber’. He was born in 1877, Where 2 He was born in Peterborough. 3 When f 2 He was made redundant in 1884. 4 What year zi Bentley was acquired in 1931. How He was killed in a flying accident. When z It was produced in 1906. Henry Royce died on April 23rd 1933. Using this date as a starting point, match the time expressions on the right with the dates on the left, as in the example. May 1933 in 1934 23 / 04 / 1933 (UK) in 1931 the following year. the next day ‘ ten years later the same day two years before the following month. one week before ———04/ 16 / 1933 (USA) Life stories 47 8.2 Making money BY Financial vocabulary savings ol. © Complete the gaps in the table below. P Bap: a Co share borrowings borrower 1 Bi Confusing words 48 Life stories Complete these sentences using words from the table. We spent more than we earned so we made a.(.2..2.5.2 At the Annual General Meeting the year’s results are presented to the hol don ° She The bank gave us aldo Every month I Pees... 5% of my salary in a fund. ent Can you (. me some money? The bank is closed. Choose the correct words to complete these dialogues. On B: That's a beautiful car. Where did you sell / buy it?! Ata garage in Rome. It's worth / worse ? £15,000 but I paid / bought £12,000. ~ Hi! How's the new job? It’s OK but I don’t win / earn # enough. Where are you living? Ina new flat. I lent / borrowed 5 some money from the bank, but I think I will have to sale / sell my car. How are you? Fine. I'm going to the Bahamas next week. Really? That's expensive. How can you offer / afford 7 it? T bought some parts / shares * in a high tech Company and I sold them last week at a big benefit / profit. ° Match a word from A with a word from B to make the expressions defined below. The word from A can go before or after the word from B, as in the examples. Use each word from A twice bank rate credit share insurance cash policy statement ‘account price life profit control card interest exchange flow box 1 money paid out if you die (fe, insurance. 2 adocument which proves you have protection against fire, theft, or illness dnsarance. pelicy.. 3. away of checking that your customers have paid credit 4 the value of an investment in a company share 5 aplace to keep money on deposit or for current use sen ACCOUN 6 adocument sent regularly to confirm your financial position bank 8 the money going in and out of a company svn flow 9 ameans of calculating when changing money from one currency to another ereaNg sic 10 a place for keeping money during office hours cash 11. the extra amount due when you borrow money from a bank rate 12a bonus paid on the good financial results of a company PIOLIE san Life stories 49 8.3 Company history 1 Reading 50 Life stories Read this text about the history of America Online Inc. IN MER iia Complete these sentences using the correct form of the verb in brackets. 1 The company in 1985. (found) 2 In 1999 Netscape by AOL. (buy) 3. From 1992 to 1994 the number of subscribers 1,000,000. (reach) 4) Time Warner... in 2000, (acquire) 5 The monthly payment sum in 1996, (introduce) 6 The joint venture with Bertelsmann to expand AOL in Europe. (design) 7 In 1993 Steve Case CEO. (appoint) 8 Im 1992 shares i AOL wensnnsnnnnn at $11.50, (Quote) Make questions for these answers, as in the example. 1 When was Netscare bought? It was bought in 1999. 2 2 He became president in 1998, 3 4 It was introduced in 1996. 4 2 Itled to many problems. 5 2 They were quoted on the NASDAQ. 6 ses a 2 4 It went public in 1992. 7 2 It started as Quantum 8 i 2 It stands for America Online. B Reading @ Read the short histories of some famous companies below. Match them with the correct logos and name the companies. Formed in 1924, this ‘company wes for decades the most famous Hollywood motion picture studio, with many of the best and brightest stars in the industry including Judy Garland, Greta Garbo, Clark Gable, and katherine Hepburn. Company: ‘Steve Jobs ran this company from his father’s garage in the seventies. He named the company after a fruit and was the real inventor of the personal ‘computer. He discovered the ‘mouse and persuaded a senior ‘executive of PepsiCo to join the ‘company in the early eighties. Unfortunately, Jobs left the company in 1985. He bought Pixar, the makers of Toy Story, became a billionaire, and then returned to his first company where he launched the iMac. Company: This company was founded BIRDS EYE in 1930 by a man with the fahren ee th mono 6 after they were caught. Today many of the world’s freezers are full of this company’s fish, vegetables, and hamburgers. ‘Company: © Decide if these sentences are true () or false (F). If they are false, correct them, as in the example. 1 Steve Jobs left Apple in 1995..F. He. loft in. /aes Mr Apple was a real person. Mr Birdseye was a real person. You keep Birdseye products MGM was founded in 1942. Birdseye made “Toy Story’ ‘The iMac is an Apple product. . “ Iu te sented har are in gavage Birdseye was founded in 1903. MGM make films. a freezet. con Life stories 51

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