Professional Documents
Culture Documents
CASE
Study
or executives discussed.)
that such a move would amount to misuse of shareholders’
funds, the company’s promoters said that the decision did not
call for the approval of the stockholders. However, a back-
A BRIEF HISTORY
lash in the market prompted the promoters to beat a hasty
retreat, with the board annulling its earlier decision.
Established on 24 June 1987 by B. Ramalinga Raju and his Following this, the company’s stocks suffered severe maul-
brother-in- law, D. V. S. Raju, Satyam Computer Services ing both at the Bombay Stock Exchange (BSE) and the
Limited (SCSL) was incorporated in 1991 as a public lim- NYSE, reflecting the unease and the anger of the investor
ited company. In a short time, it became a leading global community.
consulting and IT-services company spanning 55 countries. On 7 January 2009 Ramalinga Raju confessed to massive
During its heyday, it was ranked as India’s fourth largest soft- fraud leading to the company’s stock crashing by more than
ware exporter, after TCS, Infosys and Wipro, and was one of 80 per cent on a single day. Raju then resigned as the
the few Indian IT services companies listed on the New York Chairman of Satyam after admitting to major financial
Stock Exchange (NYSE). The 1990s, an era of considerable wrongdoings, involvement in inflating the profits of the com-
growth for the company, saw the formation of a number of pany ‘for the past couple of years’. As a result of the revela-
subsidiaries, including Satyam Spark Solutions and Satyam tion of the sensational fraud of about INR 80 billion by
Infoway (Sify)—the first Indian Internet company to be its promoters, the price of Satyam shares dived from
listed on the NASDAQ. INR 178.95 on 6 January 2009 to INR 3.80 before closing at
Satyam acquired a lot of businesses and expanded its INR 4.25 on 8 January 2009. Raju was said to have falsified
operations to many countries, and signed MoUs with many accounts, created fictitious assets, padded the company’s
multinational companies in the early 2000s. The company profits and cooked up the bank balances, all the time keep-
signed contracts with numerous international players such ing his employees and the board of directors in the dark. In
as Microsoft, Emirates, TRW, i2 Technologies and Ford, his letter to the Satyam Board of Directors, Raju wrote can-
claiming the privilege of being the first ISO 9001:2001 com- didly: ‘It was like riding a tiger, not knowing how to get off
pany to be certified by BVQI, and earning the reputation of without being eaten!’1
a global IT company by opening offices in Singapore, Dubai In the next two days, the Government of India arrested
and Sydney. In 2005, it acquired a 100 per cent stake in the Ramalinga Raju and his brother and dissolved the Satyam
Singapore-based Knowledge Dynamix and 75 per cent stake board. On 19 January 2009 ‘finding an apparent “nexus”
in London-based Citisoft Plc. Satyam was a company on the between events taking place in SCSL and Maytas Properties
fast track to success and earned for itself a name in consult- Ltd and Maytas Infra Ltd, the government … expanded the
ing in several key areas, from strategy to implementing IT scope of investigations being undertaken by the Serious
solutions for customers. Fraud Investigation Office (SFIO)’.2
WHAT WENT WRONG WITH SATYAM? WHY DID RAJU CONFESS TO THE CRIME
SUDDENLY?
The success-run of the company was halted rather abruptly
in early January 2009, when Satyam promoters resolved to It is intriguing as to why Raju confessed in early
invest the company’s funds in buying stakes for an amount January 2009 to a crime which he presumably had been
equivalent to USD 1.6 billion against their book worth of committing continually, in various forms, for quite some
only USD 225 million in two firms, Maytas Properties and time. It now appears that he was forced to make a confession
22 BUSINESS ETHICS—AN INDIAN PERSPECTIVE
as a result of whistle blowing by one of the company’s Invoices were generated at SCSL through a regular
former associates. According to a 14,000-page report of the application flow. This had a series of applications such as
SFIO submitted to the government, an ex-insider, claiming the Operational Real Time Management (OPTIMA) for
to be a former senior executive in Satyam associated with its creating and maintaining projects, Satyam Project
contract with the World Bank, under the pseudonym of Jose Repository (SPR) for generating the project ID, an appli-
Abraham, acted as the whistle-blower. His e-mail to a cation to key-in the main hours put in by the employees
Satyam board member triggered a chain of events that ended called On time and a Project Bill Management Systems
in Raju’s decision to confess to the financial crime. This per- (PBMS) for generating the billing advice based on the
son had first written to Krishna G. Palepu, one of the com- data received from On time and the rates agreed upon
pany’s independent directors, on 18 December 2008—a day with the customer. In addition, the regular process flow
after Raju was forced to abort Satyam’s plans to buy the two could be bypassed to generate invoices directly in IMS
family-owned companies—that Satyam did not have any using Excel Porting. The accused had entered 6603 of
liquid assets, and this fact could be independently verified these, amounting to INR 47.46 billion. The computer logs
from its banks. This information spread like wildfire with relating to both the IMS application and the computer net-
Palepu forwarding the e-mail to the other directors and key work of the SCSL were studied. This study was matched
people, including S. Gopalakrishnan of PriceWaterhouse with the company’s access control swipe card data. The
Coopers (PwC), Satyam’s statutory auditor. A copy of the e- individuals who generated and hid these invoices were
mail was also forwarded to Ramalinga Raju, who had been identified. The computer server where these allegedly
then receiving calls from members of the board’s audit incriminating electronic records were stored was also
committee. The SFIO report added that Raju discussed identified, and the records retrieved. Apart from all these
the issue with the company’s CFO and vice president for misdeeds, Ramalinga Raju and his associates indulging in
finance, G. Ramakrishna, between 25 December 2008 and crimes against their investors and other stakeholders have
7 January 2009, presumably to devise a plan to hide the forged board resolutions and unauthorizedly obtained
colossal fraud. loans and advances to the tune of INR 12.2 billion,
SFIO’s attempts to establish contact with Jose Abraham according to the latest CBI charge sheet. But there were
failed. However, on the basis of the SFIO report, criminal no entries in the company’s account books reflecting these
action was initiated against Ramalinga Raju, Rama Raju and unauthorized loans. ‘This money is in addition to the
Vadlamani Srinivas; S. Gopalakrishnan and Srinivas Talluri unaccounted INR 12.3 billion that Raju claimed to have
of PwC; and two other company finance managers, been infused into Satyam by promoters of 37 front com-
D. Venkatapathy Raju and C. Srisailam. panies floated by Raju. Even in this case, there were no
According to the investigation report, the falsification of entries in their account books.’4
the company’s accounts began in the financial year 2001–02 Raju and his accomplices in the Satyam fraud had
after there was an informal meeting between Ramalinga resorted to a criminal breach of trust and falsified accounts
Raju, his brother Rama Raju and Srinivas, apart from G. to the tune of another INR 1.8 billion by inflating prices
Ramakrishna. The scope of the falsification of accounts, pertaining to the acquisition of shares of Nipuna Services
which was around INR 2.34 billion in 2001–02, skyrocketed Ltd., the ITes arm of Satyam. The CBI also alleged that the
to INR 54.22 billion by 2007–08 and INR 73.33 billion by fraudsters garnered INR 2.3 billion in the form of divi-
late-September 2008. But after the unearthing of several hid- dends on the highly inflated profits. The CBI has stumbled
den records, the CBI, by November 2009, pegged the figure on more evidence that Raju and his accomplices had
at more than double the amount, as shown in their additional created fake customers and generated fake invoices
charge sheet. against these customers to inflate revenues to the tune of
INR 4.3 billion.5
MODUS OPERANDI
The CBI has further, for the first time, charged in
November 2009, the disgraced Satyam founder with
MONEY LAUNDERING disposed of 92,000 shares in a single transaction and that this
was not possible without the connivance of the former CFO,
The Enforcement Directorate (ED) of the Income Tax Srinivas Vadlamani. The investigations also established the
Department of Government of India has decided to register existence of fictitious fixed deposits in banks to the tune of INR
a case against Satyam of India its founder-chairman for 3.3 billion by forging fixed deposit receipts. Besides, the
AUDITING FAILURE
There are many observers who opine that Satyam’s scam is
primarily due to audit failure. An auditor is a representative
of the shareholders, forming a link between the government
agencies, stockholders, investors and creditors. The objec-
tive of an audit of financial statements is to enable an audi-
tor to express an opinion on financial statements, which are
prepared within a framework of recognized accounting poli-
cies and practice and relevant statutory requirements.17
The choice of PwC as auditors for Satyam, especially,
Source: Satyam’s Balance Sheet for 2007–08, Satyam Computer has been questioned since they had proved themselves to be
Services Limited, Hyderabad. untrustworthy in the past both in India and the USA.
In Satyam’s case, in January 2009, the CID arrested
How can directors who had enjoyed such a huge largesse S. Gopalakrishnan and Talluri Srinivas, partners in PwC,
from the company’s promoters be expected to be ‘indepen- for their alleged involvement in the INR 71.36 billion fudg-
dent’? The idea of giving stock options to the independent ing and manipulation of financial statements, as revealed
directors, was perhaps, an intelligent ploy by Raju to suc- by Ramalinga Raju. According to T. V. Mohandas Pai,
cessfully implement his plot at Satyam, with little resistance member of the Infosys Board and Trustee of the IASC
from the so-called independent directors, to whom, he was Foundation, the Satyam fiasco should be looked at more as
supposed to report to. It is disturbing that highly respected an audit process failure and not as an accounting failure.
persons like T. R. Prasad and the former dean of the Indian He further said, ‘It is a failure of the auditing process. The
School of Business, Rammohan Rao received stock options auditing process says very clearly that you must ask for an
and commissions from Satyam, without wondering how this independent confirmation of bank balances from the banks.
was acceptable to their status as independent directors. To me it looks as if it has not been done.’18
Satyam’s scam is one more proof that the mere compli- But this line of arguments is refuted by some auditing
ance of SEBI’s rule of the minimum number of independent experts. For instance, Shankar Jaganathan, author of
directors on the board does not guarantee ethical practices. Corporate Disclosures 1553–2007, argues that: A defined
The concept of independent directors, which is relatively audit process cannot be a defence against frauds. He goes on
new in corporate history inasmuch as it was suggested only to add that just as a low tide reveals the rubbish accumulated
in 1940s in the USA to protect the mutual fund investors, in a beach, a falling market will throw up frauds. The longer
does not seem to be a safeguard against frauds that corpo- the bull-run, the higher is the duration of the frauds.19
rate entities are engaged in. There are several instances to In most cases, a successful fraudster would have easily
prove that the mere existence of independent directors in the overcome the defined audit process.
boards of companies does not ensure ethical practices, the In one’s attempt to balance these opposite views, one
most prominent one being that of Enron. ‘Enron had 80 per understands there is a wide irreconcilable difference between
cent of its board consisting of independent directors, while these two. It is the popular perception that auditors exist and
Tyco had 65 per cent and WorldCom 45 per cent of such out- are paid to detect fraud and financial wrong doings of uneth-
side directors, and yet all of them had collapsed due to fraud ical corporate managements. On the other hand, according to
and malfeasance.’14 Samuel A. Di Piazza Jr, the CEO of PwC, ‘Generally audits
There is no statistical relationship between board inde- are not designed to detect fraud. They are designed to assess
pendence and financial performance of organizations, as the financial position of a company. While doing audits, we
found out by Dalton et al., through a meta-analysis of 54 look carefully to see if there are things that appear unusual
studies of board independence.15 and yes, at times we may uncover fraud. Material fraud like
In an interesting postscript to the Satyam conundrum, you had in WorldCom, I agree, generally surfaces in an
seven independent directors of the company that included audit.20
Krishna Palepu and M. Rammohan Rao pleaded that the An auditor is seen as a watchdog and not a bloodhound.
investor lawsuits in the USA be dismissed since there were
tried servants of the company in whom confidence is placed
In that case the judge held, ‘He is justified in believing the
no specific allegations against them and these suits ‘fail to
allege an intent to defraud as required by US securities law.’16 by the company’ This approach holds true even today.
Corporate history of the past decade has more than On 21 November 2009, the CBI arrested Satyam’s ‘inter-
clearly shown that independent directors have not served nal audit head V. S. Prabhakar Gupta for alleged breach of
BUSINESS ETHICS: AN OVERVIEW 25
trust, forgery, cheating and fabrication of accounts … Gupta auditor can be as gullible and vulnerable as this, what about
is charged with knowing that the auditing irregularities were Indian auditors?
perpetrated in a systematic manner and preventing them from Many experts in corporate governance, however, believe
coming into the open’. In Satyam’s case, its statutory auditor that the Satyam case should be seen as an aberration of the
did not verify the authenticity of the account-books. free-market economy and not as being representative of the
Irregularities were noted in PwC’s handling of Satyam Indian corporate governance standards.
accounts in 2001, but mysteriously, no probe was conducted.
the Satyam scandal had greater ramifications inasmuch as it In this context, some more corrective steps are possible.
adversely impacted its 53,000 employees—a number higher More than statutory auditors, we need to set up a Board of
Board, the Department of Corporate Affairs and the system 5. It is an indisputable fact that the Satyam scam has
of jurisprudence only go to show with what great disdain the exposed the weaknesses in the Indian corporate regu-
scamsters looked at all these institutions and authorities. latory system. How can we prevent Satyam like scams
There is a perception that most Indians, especially the first in future?
generation promoters, hardly make a distinction between a
NOTES
proprietary enterprise and a public limited company in terms
of their rights and privileges and the corresponding responsi-
bilities and accountability. It is a fact ‘that a vast majority of
1. “What Went Wrong with SATYAM?—A Brief Note on
Indian corporations are controlled by promoter families which,
Satyam scam”, available at http://vandit007. blog
while owning a negligible proportion of share capital in their
spot.com/2009/01/what-went-wrong-with-satyam.html
2. “SFIO Looking into Satyam, Maytas ‘Nexus’”, The
companies, rule them as if they are their personal fiefdoms’.33
2009.
Public limited company ∑ Software exports ∑ Knowledge
8. “Satyam Fraud: CBI Files Charge Sheet Against Nine”,
∑ NYSC ∑ Skyrocket ∑ Investor community ∑ Modus
dynamix ∑ Maytas Properties ∑ Bombay Stock Exchange
http://www.livemint.com/2009/04/07223402/Satyam-
operandi ∑ Project repository ∑ Electronic records ∑ Criminal
fraud-CBI-fi les-charge.html
DISCUSSION QUESTIONS
11. “Satyam Investigators Uncover ‘Systemic’ Insider
Trading”, 21April 2009, http://www.bobsguide.com/
guide/news/2009/Apr/21/Satyam_investigators_uncover
1. Trace the genesis and growth of Satyam Computer _%22systemic%22_insider_trading.html
Services Limited. 12. N. Rahul, “Insider Trading in Satyam Established”, The
2. What were the factors that led to the phenomenal growth Hindu, 14 January 2009.
of Satyam Computers? Also discuss the reasons that led
Shares from April”, The Financial Express, 20
13. Surabhi Agarwal, “Satyam Top Honchos Were Selling
to its downfall.
3. Write short notes on any two of the following: December 2008.
(a) Money laundering 14. A. C. Fernando, Business Ethics: An Indian Perspective,
(b) Insider trading New Delhi: Pearson Education, 2009.
(c) The role of independent directors. 15. D. Dalton, C. Daily, A. Ellstrend, and J. Johnson, “Meta-