CENTRAL LUZON STATE UNIVERSITY

COLLEGE OF AGRICULTURE
Department of Agri-Management

AGBUS 3250 – Production and Operations Management (BSAB 3-2)

Instructor: JAMES PAUL R. LABINDAO

Activity 1 – Introduction to Operations Management

INSTRUCTION:
A. Please read and apprehend the Chapter 1: Introduction to Operations Management
of our reference book: “Operations Management by WJ Stevenson”

B. After reading Chapter 1, answer the exercise questions listed below.

C. Prepare your Activity using A4 sized paper. Arial as font style and font sized of 12
with line spacing at 1.5 lines so it would be easier to read. Page margins at 1.5”
left while the top, right and bottom margins with 1”. Please saved your work as
PDF.

D. Please cite your references (if you will use other books or references). Avoid
Plagiarism -presenting someone else's work or ideas as your own, with or without
their consent, by incorporating it into your work without full acknowledgement

E. Submission will be on September 5, 2022 – Monday at 5 in the afternoon (5PM)

EXERCISE QUESTIONS:
1) Briefly describe the term operations management.
2) Identify the three major functional areas of business organizations and
briefly describe how they interrelate.
3) Describe the operations function and the nature of the operations
manager's job.
4) List five important differences between goods production and service
operations.
5) Briefly discuss each of these terms related to the historical evolution of
operations management:
a. Industrial Revolution
b. Scientific management
c. Interchangeable parts
d. Division of labor
6) Why are services important? Why is manufacturing important?
7) Describe each of these systems: craft production, mass production, and
lean production.
8) Why might some workers prefer not to work in a lean production
environment? Why might some managers resist a change from a more
traditional mode of production to lean production?
9) Identify some of the current trends in operations management and
relate them to recent news or to personal experience.
10) Why do people do things that are unethical?