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Methodologies Senior Project Managers Need
Methodologies Senior Project Managers Need
Methodologies Senior Project Managers Need
Managers Need
Methodologies
Methodologies Senior Project Managers Need in 2023 Projex Academy
With the pace of change rapidly increasing, senior managers need a firm
grasp on the methods used to implement those changes. I am talking
of course, of the application of projects to deliver those changes.
But it’s not as simple as that as today, business leaders need to call on a
vast array of project management methodologies. Indeed, such
senior managers may be acting as the sponsors or providing
governance to the projects rather than acting as the project manager.
Since projects are used for and almost unlimited variety of project
types, industries, and deliverables, it will come as no surprise that
there are many methods and frameworks for the delivery of
products and services.
Enjoy!
Dave Litten
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Whereas agile methods are more suited for when the project product
or service is based on knowledge work, where the solution would
normally be arrived at by iterative and incremental approaches. It
would be helpful to consider the way in which an artist paints a
picture as being agile.
The artist would first sketch and pencil the main outline of the
intended painting, start to fill in some detail, modify as they
proceeded, and gradually the finished painting would evolve.
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While it can be daunting at first to understand how to apply a
methodology, it will result in a far more successful project. Projects
can come in all shapes and sizes and across many different industries.
Some are simple, some are complex, some are business critical, some
are high or low risk and so on.
No matter which types you are dealing with, projects which are
successful have been found to use a common and consistent project
management approach.
For the rest of this blog, I will provide you with a clear distinction
between the different types of project management methodologies
and their frameworks.
Are you a practising project manager or are you moving into the
profession? No matter which, it should be an easy logical choice of the
methodology to use.
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For a start, every project is unique undertaking, no two are the same,
often in different industries, so having a single method for all is
unrealistic.
There are several important reasons why you would want to harness
the power of a project management methodology.
Different names for the steps may be used, but here is a popular one
used by the Project Management Institute:
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The Planning process. Here, the project management plan is
assembled and signed off. Project deliverables are agreed along with
resources/costs and key milestone dates
The Executing Process. This is where the project products and the
work to create them are performed as laid down in the project
schedule.
The Closing process. This is where the customer accepts the final
product where it is handed over to the business, and the project is
shutdown in a controlled manner.
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Predictive (Waterfall) Project Management
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Here is one example:
The idea here is that the better the planning, the better the
understanding, and therefore the better the execution.
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These distinct endpoints or goals are set for each phase of development
and cannot be revisited after completion.
Just make a list of the task steps you need to accomplish a deliverable
item and get to work! Team members can quickly understand waterfall
processes, saving project managers valuable communication time.
Once the plan has been approved, the project manager, using a
“command and control” management approach, will issue packages
of work to the specialist team who are creating the products.
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The Waterfall Process
More managers use the Waterfall system than any other, and the process
sequence usually follows the following stages or phases:
▪ Specification of Consumer Requirements
▪ Concept, Design, and Planning
▪ Creation of a Physical Product (Construction, Coding, etc.)
▪ Integration into Current Systems
▪ Validation (Testing, Debugging, etc.
▪ Product Installation
▪ Ongoing Maintenance
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However, there is a move toward using the Agile method (see later)
for the development of software.
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▪ Waterfall allows for early design or specification changes to be
made easily
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Critical Path Method (CPM)
This technique directly follows on from the waterfall method. Because
the entire project plan is done in detail at the start of the project,
then the sequence of tasks or activities plus their dependencies is
known.
And who follow the links through from the very first activity to the
last, then a series of parallel paths will naturally occur. Since projects
need to know end dates, and since these are set by the longest path
from start to finish, it makes sense to be able to calculate these
various paths.
The longest path (calculated by the sum of durations for all the tasks
within that path), is known as the critical path. The word critical here,
means time critical.
CPM managers make strings of tasks that each depend on the other.
These sequential items form a team’s critical path. For example, once
workers have laid a foundation and raised the frame of a house, they
can conduct several non- dependent tasks: plumbing, electric,
cabinetry, etc.
However, carpet installers should wait until everyone else has finished
their tasks and left the house clean and dust-free.
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With the CPM, managers can pull workers from non-essential tasks
when they need to “unkink” the chain of events in their critical path.
Let’s now dive a little deeper into the technique that is called critical
path method (CPM), or sometimes, critical path analysis (CPA) …
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1. Define the project scope
First, you need to define all the tasks that must be finished to
complete the project. For a party example, it might look like this:
When you look at these tasks individually, you realize that some of
them cannot be started before the others are completed. That is,
some tasks are dependent on others.
The actions “invite your friends,” “buy the food and drinks,” “cook
your casserole,” and “host the party” form a sequence of tasks that
must be performed in a specific order, one right after the other, to
ensure a successful result. Such tasks are called sequential activities.
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These tasks, together with the start of the project (“choose a date
and venue”) are the most critical steps in completing our project.
Thus, these actions will be placed on the critical path.
If jobs on the critical path slip, take immediate action to get the
project back on schedule. Otherwise, the whole project can be
delayed.
Imagine that you have a project that will take 30 days to complete. If
the first activity on the critical path is 1 day late, the project will take
31 days to complete, unless another activity on the critical path can
be completed 1 day earlier.
The critical path essentially determines the end date in your project
schedule.
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You can have more than one critical path in a project, so that several
paths run concurrently. This can be the result of multiple
dependencies between tasks, or separate sequences that run for the
same duration.
The critical path in project management may contain all the important
activities associated with a project, or it may not.
In fact, the activities on the critical path are not always the most
important parts of the project.
At the same time, there will be tasks that are not on the critical path,
but that still determine your project’s success.
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If you work on a team, you may split the project work between team
members. In our example, while you’re choosing a date and venue
and inviting people, one of your friends can make a playlist, and
another can get the food and drinks.
On the chart above, we assume that you first need to choose the date
and venue, and only later can you make a playlist. However,
depending on the project conditions, these tasks can be
performed in a different order.
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Getting back to the party example, first assume that you must do
everything by yourself. I have estimated the length of time each
activity will take.
Also, I determined the approximate start time for each task on the
critical path.
Now if you add up all our critical tasks’ duration, you’ll get the
approximate time needed to complete the whole project. In this case,
3 days and 6 hours, since “make the ultimate playlist” and “set up the
sound system” are not on the critical path.
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If you add the duration to the start time, you can calculate the earliest
project completion time. Understanding the CPM allows us to make this
calculation quickly and accurately.
Let’s say you’re planning to redecorate your living room with a friend.
Your task list may look like this:
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The curtain tasks have flexibility in the start and end date, what is
considered “float.” These tasks are parallel and will not be placed on
the critical path. Here’s how this project would look on a Gantt
chart:
The redecoration is incomplete without the new curtains, so the path that
previously was non-critical becomes critical.
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The initial critical path changes.
To keep an eye on your non-critical tasks, keep your project schedule
up to date. That’s the only way you’ll know exactly where your project
is at any given moment and whether it will be delivered as initially
planned.
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You might see this as a technique, but you would be wrong since it is
a new approach to project management planning and control.
Critical chain project management (or CCPM) takes the critical path
method (CPM) and includes the recognition of resource limitations.
You probably know the critical path method calculates which activities
are time-critical and which are not. Since the addition of such critical
activities determine the earliest finish date of the project – you focus
on them.
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In this way, delays and unexpected resourcing issues are neatly side-
stepped and keep your project on track.
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These buffered tasks form a “critical chain” of the most
sensitive tasks on a critical path.
In most cases, the tasks should not take the time estimated,
which includes the safety margin, and should be completed earlier
If the task is finished sooner, it may not necessarily mean that the
successor task can start earlier as the resources required for the
successor task may not be available until their scheduled time.
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In other words, the saved time cannot be passed on to finish the
project early.
On the other hand, if there are delays over and above the
estimated schedules, these delays will most definitely get passed
on, and, in most cases, will exponentially increase the project
schedule.
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Critical Chain Project Management Defines Three Types
of Buffers
1. Project Buffer
2. Feeding Buffer
In a project network, there are path/s which feed into the critical
path. The pooled buffer on each such path represents the feeding
buffer to the critical path (depicted in the image below), resulting
in providing some slack to the critical path.
3. Resource Buffer
This is a virtual task inserted just before critical chain tasks that
require critical resources. This acts as a trigger point for the
resource, indicating when the critical path is about to begin.
As you can see, the critical chain method considers the basic
critical path-based project network and schedule to derive a
completely new schedule.
From this exercise, critical event chains are derived, which have
the potential to impact the project significantly. Event chain
diagrams are visual representations of events, event chains, and
their impact.
The authors of the Agile Manifesto chose “Agile” as the label for this
whole idea because that word represented the adaptiveness and
response to change which was so important to their approach.
It’s about thinking through how you can understand what’s going
on in the
environment that you’re in today, identify what uncertainty you’re
facing, and
figure out how you can adapt to that as you go along.
Agile is a Mindset
You could say that the first sentence of the Agile Manifesto encapsulates
the whole
idea: “We are uncovering better ways of developing software by
doing it and helping others do it.”
When you face uncertainty, try something you think might work, get
feedback, and adjust accordingly.
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Keep the values and principles in mind when you do this. Let your
context guide which frameworks, practices, and techniques you use to
collaborate with your team and deliver value to your customers.
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The Agile methodology model
Agile is a specific set of values and principles as expressed in the
agile manifesto. It is an umbrella term used for a group of related
approaches to software and hardware development based on
iterative and incremental development.
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The Product Owner role prioritises the user stories and the team
select how many (from the top) they can do in the upcoming
sprint.
Sprints are fixed duration (up to four weeks) with a constant team
size, so by sprint end, the only variable is scope in terms of whole
products created.
That means that each team is going to have its own methodology,
which will be different in either small or large ways from every
other team’s methodology.
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So Agile methodologies are the conventions that a team chooses
to follow in a way that follows Agile values and principles.
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Those frameworks help to inform where a team starts with their
methodology, but they shouldn’t be the team’s methodology. The
team will always need to adapt its use of a framework to fit
properly in its context.
▪ Extreme Programming
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That doesn’t mean that there aren’t managers. It means that
teams can figure out how they’re going to approach things on their
own.
Managers mostly step back and let their team figure out how they
are going to deliver products, but they step in when the teams try
but are unable to resolve issues.
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With this system, team leaders can create responsive and
transparent workplace cultures. By sharing responsibility with their
team members, they can optimize their awareness of and
reactivity to market trends and changes in demand.
You might say that business agility is a recognition that for people
in an organization to operate with an Agile mindset, the entire
organization needs to support that mindset.
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Agile Project Management: Scrum
For those of you not raving rugby fans, a scrum is a tangle of heavy
people who strain against each other to acquire a small, oblong,
whitish ball. As business managers find such behavior undesirable in
production teams, they employ the Scrum method of project
management.
Scrum teams meet for monthly Scrum sessions in which they break
down their projects and deliverables into 15- or 30-day chunks, called
“sprints.”
Scrum has its own techniques and tools such as “sprints,” “scrums,”
“backlogs,” and “burnup/downs.”
Scrum does not focus on projects but instead focus on time: what can
you achieve as a team in the next two weeks or a month?
Scrum uses story points to both estimate and manage the work within
each sprint.
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They are responsible for the overall success of the solution being
developed or maintained
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Small teams (no more than nine people) divide work into two-week
milestones known as “sprints” or “iterations.” They meet for daily 15-
minute “stand-ups” led by a Scrum Master to discuss where things
stand.
Small teams are led by a Scrum Master (who is not the same as
the project manager) for the duration of the sprint, after which they
review their performance in a “sprint retrospective” and make any
necessary changes before starting the next sprint.
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What is Scrum Project Management?
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Delays and budget overruns are common, and the failure to prioritize
the feature set often results in low quality products that are
overloaded with features that the customer/user does not actually
require.
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Team members enjoy the way Scrum helps them untangle complex
development cycles, redefine end goals during a project cycle, and get
quality products to market very quickly.
Scrum Master
Product Owner
This person, either a key user or a marketing expert, gives the team a
consistent vision of their initial goal: to meet customer needs.
Because a team’s concept of their end-product can change as they
work, the Product Owner performs a vital “grounding” function.
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Specialist Team Member
Teams meet daily to discuss their completed work and identify any
roadblocks to further progress.
The Scrum Master agrees to deal with these roadblocks; the Product
Owner collaborates with the team to optimize product targeting.
The Scrum Method works best for small teams that work together in
one environment and focus on only one project at a time. It facilitates
open communication and creativity, as well as rapid
development/testing cycles.
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Team members figure out how many items they can commit to and
then create a sprint backlog, which is a list of the tasks to complete
during the sprint
Daily scrum or daily standup: each day during the sprint team
members share what they worked on the prior day, will work on
today, and identify any impediments.
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Daily scrums serve to synchronize the work of team members as they
discuss the work of the sprint. These meetings are time boxed to no
more than 15 minutes.
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What You Need to Manage a Scrum Project
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If neither Agile nor Waterfall seem like the perfect fit for your project,
there’s another solution:
The Hybrid methodology
This approach combines the best of both Agile and Waterfall project
management methodologies, but it can be challenging causing teams
to work in ways they are comfortable with.
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The term Kanban has evolved using a framework in which tasks are
visually represented as they progress through columns on
a Kanban board.
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Kanban is simple and flexible for when you need to focus on the
present day - however, you may need to focus on what is
important rather than urgent!
This will prevent the team from spreading their energy and effort
across too many tasks, and so help them work more productively
by focusing on each task individually.
Kanban and the Kanban board works great if you are looking for a
visual representation of your project’s progress and want at-a-
glance status updates.
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They grouped tasks and projects into broad categories:
▪ In Progress
▪ Recently Completed
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Manage the flow. By tracking the flow of work to a system, issues
can be identified, and changes can be prepared for effectiveness.
As the project progresses, the team simply moves the work items
from left to right to show their status in the process.
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WIP Limits in Kanban
This refers to capping the number of items that can be in a given
state of progress, as defined by the columns on the team’s
Kanban Board.
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Scrumban methodology
The benefits of Scrumban are that instead of deciding which task from
the Product Backlog to work on in each sprint (as you do in a
“traditional” scrum framework).
By using work in progress limits from Kanban during your sprint cycle
from scrum, you can keep a continuous flow while retaining project
planning, reviews and retrospectives as required.
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Extreme Programming (XP) Methodology
It has a defined set of rules that teams should follow, which are based
on its five values: simplicity, communication (face to face is
preferred), feedback, respect, and courage.
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▪ Communication
▪ Simplicity
▪ Feedback
▪ Respect
▪ Courage
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The first Extreme Programming project was started March 6, 1996.
Extreme Programming is one of several popular Agile Processes. It
has already been proven to be very successful at many companies of
all different sizes and industries worldwide.
Every small success deepens their respect for the unique contributions
of every team member. With this foundation Extreme Programmers
can courageously respond to changing requirements and technology.
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The rules may seem awkward and perhaps even naive at first but are
based on sound values and principles and when combined together
forms the complete picture.
The rules set expectations between team members but are not the
end goal themselves. You will come to realize these rules define an
environment that promotes team collaboration and empowerment,
which is your goal.
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The APF framework best suits unique challenges which don’t call for one
size fits all solutions. This approach empowers teams because they aren’t
expected to blindly follow pre-ordained scripts.
In this model, clients work directly with Agile teams and select the exact
features they need in finished products. Consumers appreciate not having
to accept products that meet some, but not all, of their needs.
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The problem with this is project plans have little room to adapt when the
needs or solutions evolve.
APF allows you to create new plans and find better solutions whenever a
change occurs and adapts should unanticipated factors crop up during a
project.
APF is helpful when your ultimate goals are known when you do not need
predictability, scope may creep, and you have sufficient resources to
adapt as needed.
Projects are unique. No one would argue that. So why isn't the
approach to managing them unique? APF adapts to the
project's characteristics.
The solution must be learned and discovered, and that's where the real
value of APF is found. It utilizes concurrent probative and integrative
swim lanes to learn and discover the solution.
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The approach adjusts immediately to changing business
conditions
▪ Client-focused
▪ Client-driven
The client (or its BA) is empowered to choose what goes into the
solution and what doesn't, using any desired criteria. Presumably
the criterion is to do whatever maximizes expected business value.
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The approach squeezes out all the non-value-added work
The team may start out much like a herd of cats, but through the
active participation of the client and the BA it quickly forms into a
"lean, mean fighting machine."
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The approach works 100% of the time - no exceptions!
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The term was inspired by James Martin, who worked with colleagues to
develop a new method called Rapid Iterative Production Prototyping
(RIPP). In 1991, this approach became the premise of the book
Rapid Application Development.
A major challenge with the waterfall model is that once the product moves
into the testing phase, the tester cannot go back to reiterate and make
changes to the core functions and features.
This essentially leaves teams with a software that may or may not fit the
end-users’ evolving requirements.
RAD teams create prototypes to determine user needs and redefine their
designs. They repeat this cycle many times throughout the development
process to optimize product quality and user experience.
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RAD managers focus on consumer data gathered from focus groups and
workshops to rapidly deliver desirable products.
The RAD method works best for teams that do not require long interactions
and deep development of complex functions.
RAD was born out of frustration with the waterfall software design approach
which too often resulted in products that were out of date or inefficient by
the time they were released.
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Crystal methodology
Crystal is a family of methodologies. Crystal methodologies are designed to
scale and provide a selection of methodology rigor based on project size
(number of people involved in the project) and the criticality of the project
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▪ Teams can find ways on their own to improve and optimize their
workflows
▪ Every project is unique and always changing, which is why that
project’s team is best suited to determine how it will tackle the work
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New Product Introduction (NPI)
For example, NPI teams don’t spend time creating Work Breakdown
Structures (WBS) and mapping out tasks and budget allocations across
vast, complicated projects.
▪ Define
▪ Feasibility
▪ Develop
▪ Validate
▪ Implement
▪ Evaluate
Each NPI phase feeds into the next. The NPI process is not a straight line,
but rather, an endless circle or loop.
For each phase of an NPI project, there are inputs and outputs, including
various requirements, tools, documentation, and processes within each
phase.
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The requirements for a successful new product introduction require a lot
of cross-functional collaboration and communication.
It is the new product introduction process, rather than the new product
development process, because NPI looks at the product from the
viewpoint of manufacturing.
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Although cross functional processes differ depending on these factors, a
new product idea is put through a series of steps.
At the end of each of the six steps, the Senior Management team makes
an up-or-down decision in a formal review (often called a “gate”). A
typical NPI approach has six steps with five gates:
Step 3: Prototyping/Feasibility
Step 6: Manufacturing
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These managers create teams from all sectors of an organization involved
in creating a new product. With their teams, they guide and shape a
product all the way through to its launch.
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Dynamic Systems Development Method (DSDM)
The DSDM Foundation Phase of the project is where the definition of work
and finished work is agreed, but because this is early on, it can lead to
assumptions being made in planning. The DSDM eight agile principles are
the guiding force behind every project:
▪ Deliver on time
▪ Collaborate
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▪ Never compromise quality
▪ Develop iteratively
▪ Demonstrate control
▪ Timeboxing
▪ MoSCoW
▪ Prototyping
▪ Workshops
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Packaged Enabled Reengineering (PER)
Package enabled Reengineering (PER) is a project management technique
used by the business to redesign new products, services, or processes.
They create and maintain corporate cultures of innovation and help their
colleagues let go of old ways of doing things.
With the potent PER method, companies can change rapidly to address
changes in consumer demand and maximize their returns on investment.
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Package enabled design requires analysis of current processes, design,
structure, and management and aims to replace inefficiencies wherever
identified.
PER Advantages
PER Disadvantages
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The Scaled Agile Framework (SAFe)
SAFe is a way to take the agile principles and scale them beyond a single
project team. Used by larger businesses, it applies agility across your
entire business enterprise.
▪ Visualize and limit WIP (work in progress), reduce batch sizes, and
manage queue lengths
▪ Decentralize decision-making
The program level is where SAFe’s benefits are realised as each team’s
output must stitch together with everyone else’s into something
complementary, cohesive, and consistent.
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Disciplined Agile (DA)
Disciplined Agile is a tool kit that brings together hundreds of Agile
practices - guiding your team or organization to the best way of working.
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▪ software development
▪ IT Operations
▪ Finance
▪ Procurement
▪ Portfolio Management
▪ Enterprise
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Large Scale Scrum (LeSS)
Using LeSS there is one Product Backlog, one Product Owner, one
Definition of Done, one common sprint, and one PSP (Potentially
Shippable Product) increment at the end of the sprint.
LeSS does not just stand for Large Scale Scrum, it also stands for “less”,
so the goal is to solve things as simply as possible with “less roles, less
management, less organizational structures”.
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PRINCE2 also has seven Themes which are the logical thread of key
elements such as risk management used within each process.
Then the approach was renamed and the acronym for “PRojects IN
Controlled Environments” started to be official. The method became
regularly applied outside the IT environment all over the world.
PRINCE2 roles
To deliver the project according to PRINCE2 you will need the following
roles in your team:
The project manager that manages a PRINCE2 project has quite similar
responsibilities as a PM in other project management methodologies.
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There are 7 key principles that form the basis of PRINCE2. They cannot be
tailored. If a project doesn’t adhere to these principles, we cannot say
about managing it according to PRINCE2:
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▪ Managing by stages. In PRINCE2 projects are planned and
controlled stage by stage
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PRINCE2 is adaptable and can be tailored for all project types, no matter
what industry and marketplace you represent. And it looks like the most
significant key to success and explains the popularity of this project
management methodology.
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Six Sigma
The Motorola company originally developed the highly disciplined Six
Sigma system to eliminate defects. They wanted their products and
services to conform completely to their original specifications throughout
the entire design, production, and delivery process.
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▪ Measure the performance of a process. By creating appropriate
metrics for gathering data on productivity, managers can determine
how well a system meets consumer needs
▪ Analyze common problems. Six Sigma managers examine
performance gaps to determine their root causes and back up their
observations with hard data
▪ Improve systems. Managers design, test, and execute new
systems to address the root causes of systemic problems. They
continue to rely on data in their evaluations of these solutions (and
the implementation of these fixes)
▪ Synergize these results throughout the company. Six Sigma
managers know that changes to one area of operations affect all
other parts of a business, to some degree. They share the
experience and knowledge they have gained from an optimization
cycle with their colleagues and supervisors.
Some managers follow the DMAIC method without employing the entire
Six Sigma management strategy. They use this data-driven method to
improve, optimize, and stabilize their designs, processes, and systems.
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Six Sigma is a disciplined, data-driven approach and methodology for
eliminating defects (driving toward six standard deviations between the
mean and the nearest specification limit) in any process – from
manufacturing to transactional and from product to service.
The statistical representation of Six Sigma describes quantitatively how a
process is performing.
To achieve Six Sigma — statistically — a process must not produce more
than 3.4 defects per million opportunities.
A Six Sigma defect is defined as anything outside of customer
specifications. A Six Sigma opportunity is then the total quantity of
chances for a defect.
Process sigma can easily be calculated using a Six Sigma calculator.
The fundamental objective of the Six Sigma methodology is the
implementation of a measurement-based strategy that focuses on process
improvement and variation reduction through the application of Six Sigma
improvement projects.
This is accomplished using two Six Sigma sub-methodologies: DMAIC and
DMADV.
The Six Sigma DMAIC process (define, measure, analyze, improve,
control) is an improvement system for existing processes falling below
specification and looking for incremental improvement.
The Six Sigma DMADV process (define, measure, analyze, design, verify)
is an improvement system used to develop new processes or products at
Six Sigma quality levels.
It can also be employed if a current process requires more than just
incremental improvement.
Both Six Sigma processes are executed by Six Sigma Green Belts and Six
Sigma Black Belts and are overseen by Six Sigma Master Black Belts.
According to the Six Sigma Academy, Black Belts save companies
approximately $230,000 per project and can complete four to six projects
per year.
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(Given that the average Black Belt salary is $80,000 in the United States,
which is a fantastic return on investment.)
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Design for Six Sigma (DfSS)
DfSS uses the DMADV Method – Define, Measure, Analyse, Design, and
Verify. DMAIC Is used to improve existing processes, but sometimes the
process does not exist and you need to create one, perhaps for new
services or products
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It may be that your current process is so poor that scrapping it and
starting again makes more sense! DMADV Will help introduce new
products and services quickly and to a consistently high standard
Where the customer is involved, this means both end-user customers and
internal business stakeholders and users.
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It is important that you have a change management framework in place
to address and manage the various people issues that are so important
for the successful completion of the project
This is where scoping, organizing, and planning the journey for your
project occurs
It’s where you understand the purpose, rationale, and business case, as
well as define what resources you need to help you and how you will
manage the project
Here you will understand the boundaries of the project, including the
processes, markets, customers, and stakeholders.
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These also identify the key areas for the project’s success, bringing the
team together, while creating involvement and ownership for the team
members within the project
The measure phase provides the framework around which the design can
be built and is used to make design decisions needed in further phases
Here, the focus is on defining and understanding customer needs, and the
different customer segments
DfSS projects seek to optimize the design of products or processes across
multiple customer requirements, so a detailed understanding of these is
essential
For new products or services, you must make sure the design can be
produced with existing processes or designing new processes to
accommodate such new designs
Process capability is considered in the measure phase rather than after
the design is complete (as in DMAIC)
The Analysis phase moves from the ‘what the customer needs’ to the ‘how
we might achieve it’ Mapping the CTQs onto internal functions and looking
at alternative design concepts
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Functions are what the product, service or process has to do to meet the
CTQs identified and specified in the design process
The Design Scorecard method deploys the requirements into the design
and predicts the capability of the new design.
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A failure mode is a mechanism by which the system fails, or the process
fails. A failure mode usually impacts the customer or business
The design phase starts by developing the ‘how’ thinking in more detail
Adding this to the various elements of the high-level design.
The lowest level specification limits, control points, and measures are
determined to form the basis of the control plan that must be in place
following the implementation
Enough detail should now be available to test and evaluate the capability
of the design by preparing an effective and realistic pilot in this design
phase
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Lean Six Sigma
Involve people in the process to use their creative potential, equip them
to be able, and feel able, to challenge and improve their processes and
the way those processes work:
▪ Identify and understand the value stream for each process and the
waste within it
▪ Let the customer pull the value through the process, according to
their needs
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There are several variants, such as Lean Six Sigma and Agile Sigma, but
ultimately Six Sigma is a business methodology that aims to eliminate
defects and reduce variation by using its defined methodologies.
To improve business processes, use the Six Sigma DMAIC process, which
stands for the phases in the project methodology: Define, Measure,
Analyze, Improve, Control.
To create new processes or products, you can use the Six Sigma DMADV
process: Define, Measure, Analyze, Design, Verify.
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The Lean Startup Method (LSM)
The Lean Startup Method provides a scientific approach to creating and
managing start-up’s and get a desired product to customers' hands faster.
Entrepreneurship is management
The first step is figuring out the problem that needs to be solved and then
developing a minimum viable product (MVP) to begin the process of
learning as quickly as possible.
Once the MVP is established, a Startup can work on tuning the engine.
This will involve measurement and learning and must include actionable
metrics that can demonstrate cause and effect question.
LSM describes how to learn what your customers really want by testing
your vision continuously, then adapting and adjusting.
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That means entrepreneurs are everywhere and the Lean Startup Method
can work in any size company, even a very large enterprise, in any sector
or industry
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Validated learning. Start-ups exist not just to make stuff, make money,
or even serve customers. They exist to learn how to build a sustainable
business. This learning can be validated scientifically by running frequent
experiments that allow entrepreneurs to test each element of their vision.
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Technical Debt
Not many organizations know of this business approach.
Technical Debt has become more evident in the last decade as the pace
and horizon of change continues to expand.
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To do well, you need to stay on top of new technologies as well as full
understanding of your internal systems, your teams, as well as strategic
initiatives and business goals.
So, while shortcuts and assumptions help developers iterate quickly, they
also cause products, hardware, systems, or software to accrue technical
debt.
This was first described as a technical debt concept, where the example
given was “ shipping first time code is like going into debt.
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Entire engineering organisations can be brought to a standstill under the
debt load of an unconsolidated implementation”
But don’t run away with the idea that technical debt can only occur in
software – it occurs in ANY product or service your organization supplies
or creates.
There are three types of technical debt, the first being naive technical
debt. This can often be due to business immaturity, process deficiencies,
poor engineering design, and lack of testing.
Put simply, this type of technical debt often occurs due to accidental or
irresponsible activities within your organization.
The third type is strategic technical debt. Here, managing such debt is
the need for organizations to quantify and leverage the economics of
important, often time-sensitive, decisions.
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Lean focuses on achieving more by working with less and was created by
the Toyota Production System (TPS) who defined three broad types of
waste: muda, mura, muri.
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Using the key principles of lean, a project manager can reduce these
types of waste to create more efficient workflows.
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Lean will help when you want a set of principles that will help you cut the
fat and optimize your flow, while striving to improve and add value for the
customer and decreasing costs
Lean is not an agile methodology, but they are closely aligned. Lean
began as a manufacturing approach which was then applied to software
development, and eventually adapted for all kinds of knowledge work.
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Optimize the whole. We aim to see the system as more than the
sum of its parts. We go beyond the pieces of the project and look for
how it aligns with the organization. As part of optimizing the whole, we
also focus on forming better intergroup relations.
Build quality in. Lean development does not try to “test in” quality
at the end. Rather, we build quality into the product and continually is
sure quality throughout the development process, using techniques like
refactoring, continuous integration, and unit testing.
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▪ Customer Satisfaction
▪ Employee growth
▪ Profitability
▪ Increased Revenues
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Outcome Mapping
The
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OM is a common project management methodology often used in
charitable projects in developing countries.
They take care to ensure that the recipients of large grants create
benefits for large groups of people and facilitate positive
behavior changes.
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Outcome mapping works best for groups that contribute to others
instead of creating products and services. Organizations outside the
philanthropy sector rarely use this PM methodology.
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You can find PMPs leading projects in nearly every country and,
unlike other certifications that focus on a geography or domain, the
PMP is truly global. As a PMP, you can work in virtually any industry,
with any methodology and in any location.
The PMP signifies that you speak and understand the global language of
project management and connects you to a community of professionals,
organizations and experts worldwide. Become a PMP and become a
project hero.
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“Complete the login process”
FDD recommends the set of good practices derived from the Software
Engineering:
Feature teams. These are small dynamically fault teams that vet
designs and allow multiple design options to be evaluated first before
a design is chosen. Features help teams mitigate (reduce or remove)
risks associated with individual ownership
Inspections. These are reviews that help ensure good quality and
development
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CFD’s are stacked area graphs that depict the features that are in
progress, those remaining, and those completed over time:
The above diagram shows the features completed verses the features
remaining for a project that is still in progress. The green area
represents all the planned features to be built.
This number rose from 400 to 450 in June and then to a 500 in
August as additional features were added to the project. The yellow
section clocks the work in progress, and the grey section shows the
number of features completed on the project.
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Imagine you are 50% through the schedule of a project, and that you
have spent 50% of your project. Are you going to complete on time
and on budget? The answer is you don’t know.
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Earned value removes the ambiguity by adding a third metric called
percentage complete.
By using several simple formulas, you can track schedule and cost
variances, plus schedule and costs performance indices. Using these,
you can predict future progress and to implement corrective actions
to stay on track.
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There are FOUR main drivers at play here – Critical Path Analysis, The
Critical Chain Method, Earned Value Analysis and Earned Schedule
Analysis, with ALL four providing a powerful set of tools for the project
manager.
I will assume that you are already familiar with the critical path and
its use of the critical tasks forming the critical path itself, along with the
non-critical tasks and their associated float or slack.
You see, once a project is about two thirds complete, the EVM variance
and Index formulae start to provide skewed results.
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These EVM shortcomings are exactly what lead Walter Lipke (and
others) to develop the Earned Schedule Methodology.
So, let me be clear. You need a blending of both Critical Path
Analysis, Critical Chain, EVM, and Earned Schedule.
Much like EVM, Earned Schedule Management has its own set of formula
and acronyms that need to be understood and applied.
It is vital that you have a firm understanding of EVM first and use that as
a basis for learning Earned Schedule.
The results for YOU, will be far better control of your projects
and precise prediction of future progress.
In short, your projects will perform better than others while consistently
coming on time and schedule.
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Technical Debt
Technical Debt has gained momentum with the core concept identifying a
serious problem that many project teams are struggling to manage.
You will also find Technical Debt lurking inside legacy systems – of the
software type and other disciplines. You need a practical guide to
manage and attempt to banish the business harm that technical debt
can bring both in agile and traditional predictive project methods as
well as other industries such as process control and multi-discipline
projects.
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