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(as of July 29, 2015)

SOEWITO 14th Floor Mayapada Tower


SUHARDIMAN Jl. Jend. Sudirman Kav.28
EDDYMURTHY Jakarta 12920 Indonesia
KARDONO Phone 62 21 5212038 /5212130 Fax 62 21 521 2039 www.ssek.com
This Office Manual is published by and is the property of SSEK. The contents of this manual
may not be disclosed to any third parties under any circumstances. A person leaving the
employment of SSEK must return his/her copy of this manual to the Managing Partner.

The information and provision of this Office Manual, including the sections on “Terms and
Conditions of Employment” for both support staff and professional staff, may be modified
from time to time by the Firm in its discretion, provided that no modification shall be
interpreted to reduce the Firms’ obligations to its employees below that required by
applicable law.

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TABLE OF CONTENTS

I. Introduction to the Firm...........................................................................................2


1. History of the Firm...........................................................................................2
2. Partners.......................................................................................................... 2
3. Management Structure....................................................................................3
4. Advisors.......................................................................................................... 3
5. Executive Committee or Excom......................................................................3
6. Partners’ Meetings..........................................................................................4
7. NBC Meetings.................................................................................................4
8. Monthly Lawyers’ Meetings.............................................................................4
9. Weekly Priority List Meetings..........................................................................4
10. Other Meetings................................................................................................4
11. Annual Partners’ Retreat.................................................................................4
12. Annual Office Outing.......................................................................................4
13. Buka Puasa and Christmas Celebration..........................................................5
II. Legal Practice in SSEK.............................................................................................7
1. Commitment to Excellence & Quality..............................................................7
2. Ethics..............................................................................................................7
3. Confidentiality..................................................................................................8
4. Problem-Solvers..............................................................................................8
5. Clients’ Backgrounds.......................................................................................8
6. Clients’ Questions...........................................................................................9
7. Client Conferences..........................................................................................9
8. Determining Facts.........................................................................................10
9. Indonesian Language Colloquies..................................................................10
10. Appearance and Demeanor..........................................................................10
11. Client Behavior..............................................................................................10
12. Legal Knowledge and Specialization.............................................................11
13. Document Review.........................................................................................11
14. Teamwork.....................................................................................................11
15. Comparative Perspective..............................................................................12
16. English Language..........................................................................................12
17. Written Communications...............................................................................12

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18. Practice Notes...............................................................................................12
19. Intra-Office Communications.........................................................................13
20. Research.......................................................................................................13
21. Accuracy.......................................................................................................13
22. Timeliness.....................................................................................................14
23. Perfection in Form.........................................................................................14
24. Time Management and Scheduling...............................................................15
25. Workload Distribution....................................................................................15
26. Time Sheets..................................................................................................15
27. Performance Standards................................................................................15
28. Marketing Activities.......................................................................................16
III. Associate Career Path............................................................................................18
1. Introduction...................................................................................................18
2. Summary of Associate Levels.......................................................................19
a. Level I Associate.....................................................................................20
b. Level II Associate....................................................................................20
c. Level III Associate...................................................................................20
d. Level IV Associate..................................................................................20
e. Level V Associate (Senior Associate).....................................................21
3. Progression and Career Planning.................................................................21
4. Future Updates.............................................................................................22
IV. Performance Standards.........................................................................................25
1. Knowledge, Skills and Abilities......................................................................25
a. Legal Analysis.........................................................................................25
b. Knowledge of Substantive Law...............................................................26
c. Legal Research.......................................................................................26
d. Communication Skills..............................................................................27
e. Project Execution....................................................................................28
2. Behavioral Skills............................................................................................29
a. Maintains Professional Standards...........................................................29
b. Demonstrates Judgment, Initiative and Independence............................30
c. Demonstrates Dependability...................................................................30
d. Demonstrates Leadership.......................................................................31
e. Demonstrates Client Maintenance and Production Skills........................31
f. Maintains Effective Self-Management Skills............................................31

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g. Maintains Professional Development......................................................32
h. Participates in Office Administration........................................................32
i. Maintains a Commitment to the Firm as a Business...............................33
V. Time Sheets............................................................................................................. 35
1. Time Sheet Practices and Requirements......................................................35
a. Billing Methods and Factors....................................................................35
b. Categories of Time..................................................................................35
c. Relationship between Time and Hourly Rates........................................36
d. Budgeted Hours......................................................................................36
e. All Time Must Be Recorded....................................................................37
f. All Time Sheets Must Be Completed Every Day.....................................38
g. Conflicting Priorities................................................................................38
h. Learn and Use the Time Sheet Abbreviations.........................................38
i. Use Your Own Descriptions and Do Not Copy Verbatim the Entries of
Others.....................................................................................................38
j. Billing Categories....................................................................................39
k. Discipline................................................................................................39
l. Time Sheet Descriptions.........................................................................39
2. Marketing Time.............................................................................................41
3. Office Time....................................................................................................41
4. Office Hours..................................................................................................42
VI. Priority List.............................................................................................................. 44
1. Priority List....................................................................................................44
3. Pending Matters List......................................................................................44
VII. Conflict Checks and New Business Clients..........................................................46
1. Conflict Check Policy & Procedures..............................................................46
2. New Business, Proposals and Follow Through.............................................48
a. New Business Committee (.....................................................................48
b. Fee Estimates.........................................................................................49
c. Retention Letters.....................................................................................49
d. File Opening............................................................................................50
e. Marketing Time.......................................................................................50
f. Review of Estimates................................................................................50
3. Blue Sheet.....................................................................................................50
VIII. Billing and Collection.............................................................................................53

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1. Improved Billing.............................................................................................53
2. Monthly Billing...............................................................................................53
3. Client OPEs...................................................................................................54
4. Discounts and Write-offs...............................................................................54
5. Expenses......................................................................................................55
a. Basic Policy.............................................................................................55
b. Invoice Verification..................................................................................55
c. Authorization and Approval of Expenditures and Payments....................55
d. Promotional Expenses............................................................................56
e. Out of Pocket Expenses..........................................................................56
f. Travel Expense Statements and Reimbursements.................................56
g. Taxi Fares and Use of Office/Personal Vehicles to Airport......................57
IX. Continuing Education and Training Policy...........................................................59
1. SSEK Continuing Education and Training Policy...........................................59
2. Seminars.......................................................................................................63
3. Summer Courses..........................................................................................63
4. Legal Writing Guidelines...............................................................................63
5. Reimbursement of Course Fees....................................................................63
6. Mentor System..............................................................................................63
7. Evaluations....................................................................................................64
X. Lawyer Resources..................................................................................................66
1. Library........................................................................................................... 66
a. Library Collection....................................................................................66
(i) Printed Collections....................................................................66
(ii) Online Collections.....................................................................66
(a) SSEK Library Online Catalog...................................................66
(b) Hukumonline.com....................................................................66
(c) Internet.....................................................................................66
(d) PHI...........................................................................................67
b. Arrangement of Materials........................................................................67
c. How to Use the Library............................................................................67
d. Library Loan Procedure...........................................................................67
e. Library Services......................................................................................68
(i) Reference Inquiries..................................................................68
(ii) Obtaining New Materials..........................................................68

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(iii) Announcements........................................................................69
(iv) Research Activity......................................................................69
2. Document Databases....................................................................................69
a. PHI Folio Database of Regulations.........................................................69
b. SSEK Regulatory Translations................................................................69
(i) Saving Translations..................................................................70
(ii) Naming Translations.................................................................70
(iii) Focus Group Translations........................................................71
(iv) Translation Sources..................................................................71
3. Marketing Resources....................................................................................71
a. Business Address Book..........................................................................71
b. SSEK Branding Binder............................................................................72
c. SSEK Brochure.......................................................................................72
d. Client Newsletter.....................................................................................72
e. SSEK Website........................................................................................72
4. Sworn Translations........................................................................................73
XI. Document Management..........................................................................................75
1. Drafting Correspondence..............................................................................75
a. Creating, Naming and Saving Documents..............................................75
b. Printing and Filing Documents................................................................75
c. Printing Reports......................................................................................76
d. SSEK Stationery and Supplies................................................................76
2. English Language Reviews...........................................................................77
XII. File Management.....................................................................................................79
1. Registering a New Client...............................................................................79
2. Registering a New Matter..............................................................................79
3. Changes in Client/Matter...............................................................................79
4. Correspondence Files...................................................................................79
5. Client Files....................................................................................................79
6. Filing Service.................................................................................................80
7. Master File Search........................................................................................80
8. Master File Loan Procedure..........................................................................80
9. File Storage Outside the Office.....................................................................80
10. Dead Files.....................................................................................................80
11. Obtaining Files Stored Outside the Office.....................................................81

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12. Transfer of Files to Another Firm...................................................................81
13. E-Mail Filing..................................................................................................81
XIII. E-mail Management................................................................................................83
1. Creating & Sending E-mails..........................................................................83
2. Managing Your Mailbox Size.........................................................................83
3. Managing Folders..........................................................................................83
a. Creating New Folders.............................................................................83
b. Managing Existing Folders......................................................................83
c. Sorting Mail into Folders.........................................................................83
4. Managing Attachments..................................................................................84
a. Open.......................................................................................................84
b. Edit..........................................................................................................84
c. View........................................................................................................84
d. Save........................................................................................................84
5. Out of Office Messages.................................................................................84
a. Sample language for lawyers on leave....................................................84
b. Sample language for public holidays.......................................................84
6. Spell-checking Your E-mails..........................................................................85
7. Secretary Delegation Rights..........................................................................85
8. Follow-up Flags.............................................................................................85
9. E-mail Viruses...............................................................................................85
10. Junk Mail.......................................................................................................85
XIV. Information and Communication Technology......................................................87
1. Communications Infrastructure......................................................................87
a. Computer Network..................................................................................87
b. Security...................................................................................................87
c. Telephone, Fax and PABX System.........................................................87
2. Hardware.......................................................................................................87
a. Servers and Backup Tape Drive.............................................................87
b. Computer Workstations and Laptops......................................................87
c. Printers...................................................................................................88
d. Scanners.................................................................................................88
3. Software........................................................................................................88
a. Operating System...................................................................................88
b. Software Applications..............................................................................88

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(i) Microsoft Office 2010 and Microsoft Office 2012......................88
(ii) Lotus Notes 9 E-mail................................................................88
(iii) Oracle Document Management System (DMS) and Oracle CRM
(Customer Relationship Management)...............................................89
(iv) Oracle Office and HR Application.............................................89
(v) Folio Database.........................................................................90
(vi) ACCPAC..................................................................................90
(vii) Delta View................................................................................90
(viii) Adobe Acrobat..........................................................................90
(ix) Internet Browser.......................................................................90
(x) Lotus Notes Traveller...............................................................90
(xi) Sametime Instant Messenging.................................................90
XV. Office Resources & Facilities.................................................................................93
1. Secretaries....................................................................................................93
2. Photocopying/Binding....................................................................................93
a. Photocopying Control..............................................................................93
b. Photocopier Maintenance and Repairs...................................................93
c. Out-of-office Document Photocopying....................................................93
3. Dictation........................................................................................................93
4. Document Delivery........................................................................................93
a. Hand Delivery.........................................................................................93
b. After Hours Service.................................................................................94
c. Internal Delivery......................................................................................94
d. Personal Deliveries.................................................................................94
5. Mail............................................................................................................... 94
a. Incoming Mail..........................................................................................94
b. Outgoing Mail..........................................................................................94
c. Courier Services.....................................................................................94
6. Telephones...................................................................................................95
a. Telephone Service Standards for all Employees.....................................95
b. Voice Mail................................................................................................95
c. Telephone System Procedures...............................................................95
d. Polycom Teleconferencing Facility..........................................................95
7. Fax................................................................................................................ 95
8. Digital Video Camera....................................................................................95

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9. Laptop Computers.........................................................................................96
10. Presentation Aids..........................................................................................96
11. Office Vehicles..............................................................................................96
XVI. Office Premises.......................................................................................................98
1. Floor Plans....................................................................................................98
2. No Smoking Policy........................................................................................98
3. Visitors.......................................................................................................... 98
4. Reception Area.............................................................................................98
5. Lawyer Rooms..............................................................................................98
6. Secretarial Stations.......................................................................................98
7. Main Switchboard..........................................................................................98
8. Conference Rooms.......................................................................................99
9. Rest Rooms..................................................................................................99
10. Ablution Room...............................................................................................99
11. Mushola........................................................................................................ 99
12. Coffee Room, Dining Room and Pantries......................................................99
a. Coffee Room...........................................................................................99
b. Beverages and Snacks for Clients........................................................100
(i) Coffee Machine......................................................................100
(ii) Cups of Coffee/Tea/Water/Soft Drinks....................................100
(iii) Light Lunch.............................................................................100
c. Beverages for Lawyers and Staff..........................................................100
d. Refrigerator...........................................................................................100
13. Furniture and Equipment.............................................................................100
14. No Smoking Policy......................................................................................101
15. Office Electricity and Air-conditioning..........................................................101
a. Electricity and AC Overtime Calculation................................................101
b. Overtime Request.................................................................................102
c. Electric Fans.........................................................................................102
16. Building Services.........................................................................................102
17. Maintenance, Repairs and Office Cleaning.................................................102
18. Reserved Office Parking Area.....................................................................102
XVII. Office Security & Emergency Procedures..........................................................105
1. General.......................................................................................................105
2. Reception Area...........................................................................................105

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3. Building Security Services...........................................................................106
4. Lawyers’ Rooms..........................................................................................106
5. Goods Form – Building Security Control.....................................................106
6. Documents and Safekeeping......................................................................106
7. Emergency Procedures...............................................................................106
a. Floor Wardens......................................................................................107
b. Fire Drills...............................................................................................107
8. First Aid.......................................................................................................107
9. Mayapada ID Card and Building Security....................................................107
XVIII.Personnel Matters.................................................................................................109
1. Fingerprint Access.......................................................................................109
2. Discipline.....................................................................................................109
3. Appearance.................................................................................................109
4. Face Book...................................................................................................109
5 Personnel Records......................................................................................109
6. Leave.......................................................................................................... 109
(a) General Requirements..........................................................................109
(b) Annual Leave........................................................................................110
(c) Maternity Leave....................................................................................110
(d) Special Leave.......................................................................................110
(i) Bereavement..........................................................................110
(ii) Leave for Pilgrimage...............................................................110
7. Recruitment.................................................................................................111
8. Termination of Employment.........................................................................111
9. Personal Information...................................................................................111
10. Availability of Lawyers.................................................................................111
11. Professional Memberships..........................................................................111
12. Directorships...............................................................................................111
13. Working Commitment..................................................................................111
XIX. Miscellaneous.......................................................................................................114
1. Client Confidentiality....................................................................................114
2. Gifts from Clients or Other Professionals....................................................114
3. Use of Mobile Phones.................................................................................115
4. Travel Agents..............................................................................................115
LIST OF APPENDICES........................................................................................................I

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Appendix A - Indonesian Advocates Code of Ethics issued by Peradi..................................I
Appendix B - Associate Levels.........................................................................................XIII
Appendix C – Time Sheet Abbreviations..........................................................................XIV
Appendix D - Time Sheet Office Matters.........................................................................XVII
Appendix E – PHI/Folio Database....................................................................................XXI
Appendix F – Focus Groups...........................................................................................XXV
Appendix G - Mayapada Tower Emergency Procedure Booklet..................................XXXIV
Appendix H - List of Floor Wardens/Satgas.................................................................XXXV
Appendix I - Leave Form.............................................................................................XXXVI

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I. INTRODUCTION TO THE FIRM

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INTRODUCTION TO THE FIRM

Welcome to SSEK! You have joined a Firm with an internationally recognized


reputation for excellence and we are pleased you have become associated with us.
This memorandum provides you with a brief introduction to the legal practice of
SSEK.

1. History of the Firm

FIRM OVERVIEW: Founded in 1992, "SSEK" or the "Firm" is one of the largest
independent law firms in Indonesia. The Firm is dedicated to providing quality legal
work at an international standard while maintaining responsiveness to client needs.
Utilizing a significant network of contacts in government departments and agencies,
and the Firm’s extensive computerized database of Indonesian law, opinions, and
work product, SSEK is able to advise clients on likely government policy positions
when laws and regulations do not provide clear guidance. All client work is
supervised directly by a Partner or foreign advisor. Each attorney is highly motivated
and assumes personal responsibility to ensure the excellence of SSEK’s services.
The Firm actively encourages and supports ongoing training for all its lawyers, both
in Indonesia and abroad. Many of its attorneys have obtained Master’s degrees in
the United States, Netherlands, United Kingdom and elsewhere.

SSEK has a diverse range of clients including local and multinational corporations,
private and publicly listed companies, offshore and local banks, financial institutions
and insurance companies, manufacturers, mining, oil and gas companies, real estate
developers, engineering and construction companies, international hotels and service
companies.

SSEK handles all aspects of the investment approval process under Indonesia’s
foreign and domestic investment laws and assists clients with the establishment of
representative offices and technical assistance, management, licensing, franchising,
and distribution arrangements. The Firm also helps clients to achieve regulatory
compliance and good corporate governance.

2. Partners: The current partners in the firm are:

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(i) Dyah Soewito Founding Partner
(ii) Ira A. Eddymurthy Founding Partner
(iii) Rusmaini Lenggogeni Managing Partner
(iv) Fitriana Mahiddin Partner
(v) Denny Rahmansyah Partner
(vi) Fahrul S. Yusuf Partner

3. Management Structure: The current management structure of SSEK


and each Partner's respective responsibilities are as follows:

Rusmaini Lenggogeni : Managing Partner


Ira A. Eddymurthy : Financial Affairs Partner
Dyah Soewito : Recruiting Partner
Fahrul Salam Yusuf : Recruiting Partner
Denny Rahmansyah : Peradi Relationship Partner
Fitriana Mahiddin : Training Partner

4. Advisors: SSEK has the following 5 foreign advisors:

(i) Darrell R. Johnson


(ii) Michael D. Twomey
(iii) Richard D. Emmerson
(iv) Jonathan M. Streifer
(v) Michael S. Carl

5. Executive Committee or Excom : The Executive Committee


consists of three members of Management: the Managing Partner, two other
management members and the Financial Affairs Partner, as necessary. The
Executive Committee meets every Friday to discuss and decide the day-to-day
management of the Firm. Matters discussed include recruitment issues, practice
group reports, and administrative matters.

The following people currently serve as the members of the Executive Committee:

(i) Rusmaini Lenggogeni (Managing Partner)


(ii) Dyah Soewito
(iii) Michael D. Twomey

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6. Partners’ Meetings: The Partners and Advisors of the Firm meet
weekly to discuss new business, billing and collection, financial reports, and
management, as well as the minutes of the ExCom meeting.

7. NBC Meetings: The Partners, Advisors and any other attorneys who
have new business matters meet once a week to discuss new business matters.

8. Monthly Lawyers’ Meetings: There is a monthly lawyers’ meeting at


9 a.m. on the first Monday of each month. At each meeting, several lawyers will
share their knowledge on new legislation and recent legal developments. This
meeting is a forum for raising and discussing issues concerning new laws and
regulations or recent developments.

9. Weekly Priority List Meetings: All lawyers are divided into small
priority list groups that meet each week to discuss their current work assignments or
current developments in the legal world. Each lawyer gets to hear about the
transactions being handled by other lawyers in the group. These meetings are also
used to ensure that work is distributed evenly among all lawyers. The small priority
list groups are reorganized every three months.

10. Other Meetings: In addition, there are various special management


meetings throughout the year dealing with matters such as planning, budgeting, and
performance review.

11. Annual Management Retreat: The Firm organizes a Management


Retreat once a year or more than once as deemed necessary.

12. Annual Office Outing: SSEK’s anniversary is August 19 and around


this date SSEK organizes an annual office outing as a bonding exercise between co-
workers (lawyers and staff) in an out-of-the-office environment. The arrangements
are made by the office outing committee, which is made up of partners, lawyers and
staff.

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13. Buka Puasa and Christmas Celebration: Buka Puasa is held during
the Muslim fasting month of Ramadhan. A Christmas celebration is held in
December.

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II. Legal Practice in SSEK

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LEGAL PRACTICE IN SSEK

SSEK has been able to attract major domestic and multinational companies and
banks as clients due to the superior quality and responsiveness of our services. The
Partners, advisors and associates at SSEK share a commitment to excellence which
we expect each new lawyer to embrace and emulate. This excellence is reflected not
only in the final written product delivered to our clients, but also by the manner in
which all of us interact with our clients and with each other.

With few exceptions, client matters are assigned to a team consisting of a Partner, a
foreign advisor and one or more associates. As with any team, each member has a
designated role and each role is of vital importance. By merging the respective
energies and talents of the members, the team is able to accomplish much more that
any individual acting alone. This team concept is a fundamental feature of SSEK, and
mutually supportive teamwork is one of the Firm’s great strengths.

Since most of SSEK’s clients are foreign, many of our comments focus on typical
expectations and perceptions of foreign businesspeople and their in-house legal
counsel. We hope you will find the thoughts below helpful, both as an introduction to
legal practice at SSEK and as a continuing frame of reference.

1. Commitment to Excellence & Quality: SSEK is committed to


providing professional services that meet international standards. Our clients and
correspondent law firms are among the best in the world and we strive to provide
them with the world-class level of service they expect. Our goal is to be compared
favorably not only to other major firms in Jakarta, but to major international firms
around the globe.

The commitment to excellence at SSEK means a commitment to perfection: we strive


to make our work product perfect, both in form and substance. This goal is a source
of pride to SSEK and the lawyers and staff associated with the Firm, and is one that
requires constant effort on the part of each person in the Firm. Failure to make that
effort is not acceptable.

2. Ethics: It is fundamental that a lawyer must maintain the highest


standards of honesty and integrity, and at all times place the client’s interests above
his or her own. Opinions and advice provided to clients must be unbiased and free of

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influence from external factors. For your reference, attached as Appendix “A” is a
copy of the Indonesian Advocates Code of Ethics issued byPeradi. For the lawyers
who are members of the HKHPM, they are subject to the HKHPM Code of Ethics.

3. Confidentiality: Clients expect their lawyers to treat their affairs


confidentially. Lawyers should assure their clients that they will not discuss clients’
affairs with other parties, including through social media platforms. In particular, all
discussions with government officials must be conducted without naming or
otherwise identifying the client, unless the client has expressly instructed otherwise. If
in doubt, ask your team members. Furthermore, if a client asks a question about
another client, then the lawyer should politely explain that such matter may not be
discussed because of professional obligations to preserve the confidential
relationship between attorney and client. Moreover, a client will naturally assume that
if you are willing to violate one client’s confidentially, then you may be willing to
violate that of any client including the one with whom you are talking. Lawyers should
also avoid discussing client matters with other lawyers or staff members of the Firm
who do not require such information.

4. Problem-Solvers: As a lawyer, you should view your role as a


problem-solver. Clients are looking to you for solutions, not obstacles. Merely
summarizing or explaining the applicable regulations is frequently not sufficient.
Clients do not expect their lawyers to answer their questions by saying “No, it cannot
be done”. When the standard approach cannot work, clients expect their lawyers to
think of alternative solutions. There may be several alternatives none of which is
perfect. The lawyer’s role is to weigh the advantages and disadvantages of each and
advise the client accordingly, so that the client can make an informed business
decision.

5. Clients’ Backgrounds: SSEK’s clients are quite varied in their


backgrounds, knowledge of Indonesia, legal sophistication, personal opinions, etc.
Each lawyer should try to determine how much experience and knowledge the client
has. Each client expects to be treated as an individual and to be treated as an
individual and to be given undivided attention while visiting our office. Some clients
have lived and worked in several foreign countries, and have worked extensively with
lawyers or are lawyers themselves. Those clients usually focus primarily on the
substance of legal issues. Other clients have less international experience and may
require more personal attention.

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6. Clients’ Questions: Clients often ask many questions in seeking
legal advice. They like to know the reasons for legal conclusions and to explore
alternatives. They may very well be used to discussing issues with lawyers in this
manner and their questions do not mean that they doubt the legal advice. In most
cases the value of a legal conclusion to a client depends largely upon the strength of
the reasoning that supports it.

7. Client Conferences: Client conferences (including telephone and


video calls) are important events, and each one must be adequately prepared for and
properly conducted. Preparation is the key to a successful conference. If well-
prepared, you will be ready for the client, you will be confident and the client will
sense this. Adequate preparation, at a minimum, requires that the team members
discuss the agenda of the conference in advance with particular attention to any
difficult or sensitive points that are likely to arise.

Properly conducting a meeting requires that the lawyers, as the hosts of the
conference, make the clients feel welcome and comfortable. You should ensure that
beverages have been offered, that all members of the team have been introduced
and that business cards have been exchanged. Except in the rarest of
circumstances, client conferences should not be interrupted by phone calls or other
distractions. Notes of the conference should be taken by each lawyer present. At the
end of the meeting it is usually appropriate for the lawyers to summarize the
decisions reached, identify the actions to be taken (and by whom) and provide an
estimated timetable for completion. After the client departs, the team members
should meet briefly to identify the actions each member will take and discuss any
other necessary follow-up including, where appropriate, the preparation and
circulation of minutes of the conference. Before leaving the meeting room, each team
member should make sure he or she understands the matters discussed in the
meeting, the overall structure of the transaction, the client’s goals and the team
member’s own responsibilities.

Following a client conference, if a lawyer needs more information from a client in


order to prepare complete and correct advice, then you or another team member
should call the client and ask for such information as soon as possible. It is important
not to give written advice based on inadequate information and incorrect
assumptions. If making factual assumptions is unavoidable, such assumptions

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should be reasonable and must be expressly stated in any written advice provided to
the client.

8. Determining Facts: After a client explains his or her problem, a


lawyer should not hesitate to ask for more factual information during a conference,
particularly with a view toward identifying the client’s chief goal or objective. Failure to
do so frequently results in wasted time and effort going down the wrong path or
answering the wrong question leading to a dissatisfied client and/or unrecoverable
fees. Bear in mind that frequently the client will not know or think of all the relevant
questions. One of the attorney’s jobs is to analyze the facts so he or she can
formulate the right questions to ask.

9. Indonesian-Language Colloquies: English-speaking clients must be


advised of the subject of any discussion held in Indonesian which takes place during
any conference. To the extent possible, discussions in Indonesian should not be held
in the client’s presence (unless the client is fluent in Indonesian) as this will make the
client feel isolated. When discussions in Indonesian are unavoidable, they should
constantly be translated and explained. The main point is that the client should not be
left feeling isolated in such situations.

10. Appearance and Demeanor: Clients notice a lawyer’s appearance


and demeanor. They are not impressed by attorneys whose appearance is unkempt
or whose manners are unprofessional. Your clothing and hair should always be clean
and neat. Prior to a client conference, a quick check in the mirror is a good idea.
Unprofessional behavior will also have a negative impact on clients’ perceptions
(e.g., they will lose confidence in the Firm if one attorney sharply contradicts another
in a conference). Shake the client’s hand firmly (no “dead fish” shakes!) and speak in
a clear and distinct voice. Clients are apt to have greater confidence in lawyers who
project a positive and self-assured image.

11. Client Behavior: Our clients are as diverse as the peoples and the
cultures of the world. Some clients may act in a manner that appears strange in
Indonesia but which is normal behavior elsewhere. If you observe such behavior, do
not hesitate to discuss it with a Partner or foreign advisor after the client has left the
office. Clients must be treated with courtesy and respect at all times regardless of
their behavior. If a client becomes emotional, then lawyers should remain calm and

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let the client finish speaking. Lawyers should not argue with their clients, especially in
front of other parties.

12. Legal Knowledge and Specialization: There is a broad base of legal


information that each lawyer in the office must know. Company law, foreign
investment law, labor and immigration law, the organization of joint ventures, the
creation of security interests, principles of contracts as set out in the Civil Code,
technical assistance and licensing arrangements, and the principles of Indonesian
taxation are just some of the areas about which each lawyer must have a basic
working knowledge.

Additionally, to improve the efficiency of our services we encourage each lawyer to


develop specialized expertise in at least two or three practice areas. Selection of
these areas of specialization will be made with the mutual consent of the associate
and the Firm, depending upon the associate’s interests and the Firm’s needs.

13. Document Review: Many of the transactions we handle involve


complex legal documents which cannot be completely comprehended in a single
reading, and this is particularly true if the document is not in your native language. In
order to make meaningful comments concerning a document, you must first fully
grasp its structure and its underlying intent. This can only be done by reading
through the document more than once since many contracts and other legal
instruments contain multiple cross-references. It is impossible to comment
accurately upon particular provisions without first having read the whole document. It
is advisable to read through the entire document once, making preliminary comments
and identifying questions in the margins, and then to reread the document with a
view toward refining your comments and answering, to the extent possible, your
initial inquiries. You will often find that your original comments or questions regarding
particular provisions will have been changed or answered by subsequent provisions
in the document. As you gain experience, the document review process will become
speedier and more efficient, but a thoughtful review of any legal document will always
require careful and thorough reading.

14. Teamwork: If a lawyer does not understand or disagrees with a team


member’s revisions, additions, deletions, etc. to a draft email, letter or other
document, then the matter should be discussed with that team member and, where
appropriate, the other team members. It is important to agree with one another as to

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the content of our advice before sending out a final document. It jeopardizes the
quality of our legal advice if changes are made to a document delivered to a client
without previously discussing such actions with team members.

15. Comparative Perspective: The Partners and foreign advisors of


SSEK offer an ability to provide a comparative and cross-cultural perspective in
analyzing problems of the client. They have varied geographic and work experiences,
and have worked in other legal systems. They are able to understand, define and
explain clients’ requests to other team members. With the assistance of Indonesian
lawyers, the foreign advisors are able in many instances to understand and explain
Indonesian legal matters to clients in the individual client’s native framework. Prior to
drafting lengthy correspondence to clients, you should discuss its outline, format and
substance with a Partner or a foreign advisor. Communications which are not clear,
logical and persuasive to the Partners and foreign advisors will not be clear, logical
and persuasive to our clients.

16. English Language: Our foreign clients normally communicate in


English and expect us to understand and speak English. Most clients are quite
patient with non-active speakers and you should not be shy about talking with them
in English. In order to improve your English for future use with clients, you should
work on and practice your English language skills with the foreign advisors. To avoid
language difficulties, you may be tempted to work only with senior Indonesian
attorneys and to let them speak English with our foreign advisors and our clients. For
your own development and benefit, as well as the Firm’s, this temptation should be
avoided.

17. Written Communications: Many “foreign clients” are other


international law firms which refer matters to us and with which we communicate
primarily by email rather than in person. SSEK policy is to arrange for at least one
Indonesian lawyer and one foreign advisor to work together on each email or letter to
our clients. No English-language document of substance should leave our office
without review by at least the English editor. English-language knowledge is essential
in conducting an international legal practice, and you have an ongoing responsibility
to improve your English-language skills.

18. Practice Notes: With very few exceptions, all correspondence to


third parties on behalf of a client should be copied to the client. This is because we

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want to keep our client informed about what we are doing. Also, since the client is
paying SSEK to write the letter, the client is entitled to receive a copy. Finally, clients
are much happier to pay their lawyer’s bill if they have been receiving copies of the
relevant correspondence so that they can see your hard work for them.

19. Intra-Office Communications: Lawyers assigned to a new project or


a new client should inquire if anyone else in the Firm has experience in similar
projects or is working on other projects for the same client. The weekly priority list
meeting (or Small PL Meeting) is a good place to raise such questions. Avoid
“reinventing the wheel” whenever possible. Good intra-office communications will
help to coordinate our efforts efficiently and also avoid possible conflicts of interest.

In addition, it is your responsibility to keep up-to-date on any transaction on which


you are working. Correspondence and drafts copied to you must be promptly
reviewed; otherwise you will soon find yourself one or two drafts behind and will not
be able to assist the other team members. Also, you should not hesitate to make
inquiries regarding drafts or memos you have submitted to Partners or advisors for
review. No one will be offended by such inquiries and they will help ensure that
nothing falls through the cracks.

20. Research: Proper and thorough research is essential to obtaining a


complete grasp of the issues presented and reaching correct conclusions. Use all of
the research resources available to you. You should not deliver work product to a
Partner or advisor (much less a client!) until you have checked the SSEK databases,
reviewed all applicable laws and regulations (including those cross-referenced in the
laws and regulations reviewed) as well as prior relevant work product of SSEK.

Thorough research should be concluded prior to visiting government officials to


obtain their confirmation or guidance. Experience has taught us that officials in the
bureaucracy will be much more willing to assist you if you demonstrate that you are
prepared and have done your homework before seeking their assistance.

21. Accuracy: It is vital to provide correct legal advice to clients. If a client


presses a lawyer to agree to an unreasonable legal position, the lawyer must politely
disagree. Clients often try to obtain quick answers by telephone. Notwithstanding the
urgency of their particular inquiry, most clients understand that many legal questions
have no clear and easy answer and they respect lawyers who are cautious in such

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circumstances. There is a delicate balance, however, between being cautious and
being timid.

If the answer to a client’s question is uncertain, the lawyer should provide the best
possible analysis, reasoning and guidance at the time, while advising the client that
such advice is subject to confirmation. Clients understand that you will not have an
instant answer to every legal question asked. It is acceptable to say you don’t know
the answer, or that you believe the answer to be “X” but that you will need to look into
it further and will get back to the client promptly. In no event should you pretend to
know an answer or be familiar with an issue when you are not. This is the surest way
to damage your own credibility as well as the Firm’s.

It is also important to confirm and clarify in writing detailed advice given by telephone
or in conference in order to avoid misunderstandings. This practice also provides the
client with information in a form which is useful for his or her records and reference,
and provides the lawyer with an opportunity to be precise in the advice given. At a
minimum, a memo to the file should be prepared each time oral advice is given
whether in person or by telephone.

22. Timeliness: Not only the quality but the timeliness of our work product
is important. As our Firm brochure states, neither an inaccurate answer rendered
quickly nor a correct answer that misses the deadline will satisfy our clients.

23. Perfection in Form: Errors in spelling, grammar, formatting, cross-


references and the like significantly detract from the professional quality of any
document, whether it’s a one-page acknowledgement or a 70-page loan agreement.
Our word-processing software (Word) and Lotus Notes has spell-checking and
grammar-checking software and these must be used routinely. They will not catch all
errors, however, and the final responsibility for perfection rests with each lawyer (not
the secretary) working on the matter.

In preparing drafts, associates are expected to provide their highest quality work
product. Do not rely on the Partners and foreign advisors to make corrections that
you know must be made. In both form and substance, drafts provided to your
colleagues within the office should be as close to “final draft” quality as you are
capable of preparing.

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24. Time Management and Scheduling: In order to assure superior
quality legal service, team members should coordinate closely about schedules as
well as substantive issues. To allow for efficient time management and to avoid
scheduling conflicts, all lawyers involved in a project should be informed of deadlines
and conference dates and times as soon as they are known. Meeting agreed upon
deadlines is of utmost importance because a missed deadline reflects poorly on
SSEK. Lawyers should provide clients with reasonable estimates of the time required
for assignments (slight over-estimating is preferred to its opposite) and should not
agree to unrealistic deadlines.

25. Workload Distribution: SSEK can provide timely attention to all its
clients’ matters if its lawyers ensure that work is evenly distributed within the office. If
a lawyer has too much work, then he should not delay projects but should seek
assistance from other lawyers. If a lawyer has too little work, then he should also
advise other lawyers. The weekly Priority List Meetings provide an appropriate forum
for this purpose. An associate who is given conflicting priorities or deadlines should
immediately bring such conflict to the attention of the Partners and/or advisors
involved.

26. Time Sheets: All lawyers must record all their time on their time
reports on a daily basis in CRM so that it is not lost. You must record actual time
spent on a matter; do not reduce it or increase it for any reason. Any adjustments
that are necessary for billing purposes will be made at the time of billing. The
narrative description of services performed should briefly identify the action as well
as the subject matter, and should always be in sufficient detail to allow the attorney
preparing the bill to provide a complete description of the services rendered (e.g.,
“prepared memo re VAT on sale of used capital goods in response to client’s email
dated …”). If in doubt, too much detail is preferable to too little. Please also see
Section V of this Manual.

27. Performance Standards: SSEK has set clear standards of


performance for its lawyers and these are set out in Section IV of this Manual. Each
lawyer at SSEK will receive a formal review twice a year and it is against these
standards that the lawyer’s performance will be measured. These standards are a
concise statement of the qualities, characteristics and skills of a good lawyer and
should serve as a useful reference throughout your career.

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28. Marketing Activities: Lawyers should actively engage in the
marketing of the Firm to both existing and potential clients. When a client has not
sought our services for some time, we should stay in regular contact with them. A
monthly phone call to an existing client will remind them that we are available.

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III. Associate Career Path

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Associate Career Path
iate Level Desiptions
1. Introduction: SSEK is committed to the idea of a meritocracy and an
open Partnership. This means that the Firm will invite an Associate to join the
Partnership if the Associate demonstrates over time the professional and personal
skills and capabilities necessary to become a Partner. To become an SSEK Partner
is a distinctive achievement and honor. The position also carries significant
responsibilities.

Why has SSEK adopted a meritocracy and why does it have an open Partnership?
The reason for this is to create a vibrant and dynamic organization where individuals
can realize their professional aspirations and help the Firm grow and compete on an
international level. SSEK has established an international reputation for legal work of
the highest quality. The Firm will further develop this reputation. The only way to
achieve and maintain that goal requires an investment in human resources, which
the Firm has made and will continue to make. However, we are dependent on each
and every Associate to do his or her part. In the final analysis, the quality of the work
done by the Firm, and your progress through the Associate levels and Partnership,
will depend on your hard work and achievement.

A system has been developed to help clarify how the Firm measures performance of
each Associate and how each Associate can expect to progress. This system is
based on the identification of specific levels of responsibility. A capable and
committed attorney will advance through the levels as his or her performance justifies
progress. There are five levels. The levels have been developed to reflect the
expectations of the Partners regarding the capabilities and responsibilities of
attorneys at each level. These criteria will very likely change over time, as the Firm’s
expectations may change, and the environment in which we work will certainly
change. There is a relationship between an Associate’s level and his or her
compensation, but this is not an exact, mathematical relationship.

With the exception of Level V, the Senior Associate level, none of the levels has any
formal, public designation. The Partners do not believe that it is a good idea for each
lawyer to know what levels have been assigned to other lawyers, as this may create
an unhealthy environment. We therefore request that each Associate keep his or her
level confidential. A level is a personal benchmark to be used by each Associate as
part of his or her career and development planning. It has been the Firm’s

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experience that attorneys can and do quickly change their evaluations through their
own efforts. Progression to Level V, however, reflects a significant accomplishment,
and this should be recognized. Those at this level will therefore receive the title
“Senior Associate” and matching business cards.

An Associate’s level and his or her Performance Evaluation are connected. An


attorney’s evaluation will reflect the extent to which that attorney has achieved the
performance standard for a particular level. As performance begins to reflect the
higher standards of the next level, an Associate will be considered for progression to
that level.

This section is intended to make the use of this system as clear and transparent as
possible. It describes each level and the Firm’s expectations regarding progression
through the levels. Section IV of this Manual sets out our Partnership criteria.
Associates are invited to consult with Partners and Advisors should they have any
questions or suggestions on these two Sections.

2. Summary of Associate Levels: SSEK has defined five levels for


Associates. Each level carries with it expectations regarding skills acquired, ability to
work independently, responsibility assumed and quality of work performed. At any
given level there will be a mixture of individuals, including those newly promoted to
the level and those almost ready to move on to the next level.

An attorney at SSEK normally starts at Level I, immediately following the probation


period, whether or not he or she has an advanced degree. Such a degree may result
in superior performance, in which case an attorney would progress through the levels
more quickly. Attorneys with several years of experience at another firm will be
assigned a level after probation.

There is no direct link between seniority and the levels. The Partners feel that
attorneys should ideally progress from Level I to Partner in about eight to ten years.
However, a shorter or longer period of time is certainly possible. This implies most
attorneys will take one to three years at each level. Progress would normally be
quicker at lower levels. Progression through the levels is discussed in more detail in
sub-section 3.

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Full descriptions of each associate level are provided in Appendix “B”. An
introduction to expectations of an Associate at each level is provided below. Note
that these describe a fully competent attorney at each level, one close to progressing
to the next level (or to Partner, for Senior Associates).

a. Level I Associate: A Level I Associate’s job is to learn about


practical application of the law as practiced at SSEK while supporting more senior
lawyers on client work, largely in research, translation and preparation of simple
documents. He or she competently applies legal concepts to issues of routine
complexity, and prepares standard documents such as minutes of meetings,
memoranda and basic standard form documents. An SSEK Level I Associate always
reflects the Firm’s values, including an orientation toward providing service and
addressing needs from the client’s point of view, and acts in a professional manner in
client meetings.

b. Level II Associate: A Level II Associate’s primary focus is


supporting internal clients and enthusiastically working as a member of a team
addressing legal problems. Associates at this level continue to perfect the skills of a
Level I Associate, but are also responsible for independently completing routine legal
tasks and interacting with clients. For example, a Level II Associate prepares and
processes investment applications and minutes of shareholders, directors and
commissioners meetings with minimal supervision. He or she continues to learn
Indonesian law and its application at SSEK.

c. Level III Associate: In addition to the skills and


responsibilities of a Level II Associate, those at Level III have developed the ability to
address legal questions from start to finish in at least two focus group areas,
including analysis and document preparation. The Associate from time to time leads
small teams (i.e,. on due diligence exercises) and interacts independently with clients
and government officials, for example by preparing written communications and
leading meetings.

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d. Level IV Associate: The Level IV Associate addresses client
problems from start to finish in at least three focus group areas and has a working
knowledge in at least two other focus group areas. He or she is capable of
completely analyzing, and preparing, complex legal documents. The Level IV
Associate leads teams regularly, interprets and participates in the drafting of legal
opinions. He or she analyzes business issues from a legal point of view. The
Associate is responsible for regular, direct client communications and can “run” a
deal substantially on his or her own.

e. Level V Associate (Senior Associate): The Level V


Associate acts as a Supervising Attorney, while retaining his or her responsibility
over the work of attorneys under his or her supervision, on some projects. He or she
routinely handles client matters of similarly complexity to those handled by Partners,
and ensures that SSEK quality standards are maintained. [He or she is actively
preparing to become a Partner through the, and assumes similar administrative
responsibilities to a Partner.]

3. Progression and Career Planning: Associates receive regular


Performance Evaluations, and at this time their performance is compared to the
standard expected for their current level. Decisions are made regarding progression
to the next level at the same time. An attorney who has mastered all the
requirements of his or her current level and is beginning to achieve the expectations
of the next level will normally progress to that level.

It is the Partners’ hope that every attorney who wants to become a Partner will
become a Partner. They also expect that attorneys who become Partner will do so in
about eight to ten years, although any given individual may take more time, or less.

There are good lawyers who do not become Partners; some may not meet all the
criteria, while others may prefer for personal reasons to remain Associates. Such
people can have very important and useful roles to play at SSEK. Good attorneys are
welcome at SSEK, regardless of which path they choose. Where a person has not
developed all the required skills but makes a valuable contribution to the Firm, that
attorney may continue with SSEK indefinitely, whether or not he or she eventually
becomes a Partner.

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On average, a Partner will have spent one to three years at each level. Progression
will normally be faster at lower levels. At lower Levels (Levels I, II and III), each
attorney is expected to advance and, if he or she does not, the Firm will investigate
the reasons. A system has been developed aimed at ensuring that all attorneys are
encouraged to move through the lower levels at a reasonable pace, and to help
attorneys to do so.

If an attorney does not advance to the next level within a two- to three-year period,
the Firm will conduct a review to determine how best to help that individual advance.
If an attorney remains at that level for more than three years, an intensive re-
evaluation will be undertaken. The re-evaluation will include an analysis of whether
the attorney can regain the momentum to achieve the next level and how best to do
so.

SSEK is committed to the Associates and their professional and personal


development. The Firm will take all reasonable steps to help an attorney advance,
but in the final analysis advancement depends on the attorney involved and his or
her capabilities, dedication, determination and energy.

It should be clear from the above that attorneys can and will advance through the
levels at different rates. Seniority is a consideration, but is not the major factor in
progression. Similarly, loyalty is important in the view of the Partners, but the
Partners assume that Associates will be loyal to the Firm: loyalty by itself will not
result in Partnership.

4. Future Updates: SSEK works in a dynamic environment, where laws


change, business priorities change and the competitive environment changes. The
criteria for progression to Partner must therefore also change over time.

The Firm’s guiding philosophy will not change. Every attorney hired has the potential
to make Partner, and the Partners and Advisors will work with all the Associates to
help them achieve their potential. The criteria for progression through the levels, or
for Partnership, will not be arbitrarily changed to deny any individual Partner status.

As part of the annual Performance Evaluation, each Associate will be told his or her
level. The criteria and expectations for each level will also be evaluated for the Firm
as a whole at this time. Changes to the criteria will be circulated and incorporated in

467678 22
the SSEK Lawyers Manual. From time to time, more substantial modifications to
these levels may occur. A major overhaul of the system would be a rare event, and
would be done, if at all, based on the experience and lessons learned up to that
point. The Firm hopes that Associates, Partners and Advisors will work together to
help this system work as well as possible.

Finally, this system will only work if Associates, Partners and Advisors share a
common understanding of the system. If any attorney has questions, it is important
(for all concerned) that he or she discuss them with the Firm. Any Partner or Advisor
is available to discuss this matter.

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IV. Performance Standards

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Performance Standards

When the attorney has accomplished and mastered the skills described in this
Section, he or she:

(i) will have demonstrated the commitment to excellence that


underscores the Firm’s vision to build a law firm internationally
known for the quality and responsiveness of its work;

(ii) will be able to work largely on his or her own, without


supervision and with input from other attorneys except as may
be customary in a law firm to obtain the benefit of colleagues’
input, insight and experience;

(iii) will have demonstrated an understanding that a law firm is


both a business and a professional organization and that one’s
successful participation in the Firm requires an understanding
and appreciation of both.

1. Knowledge, Skills and Abilities

a. Legal Analysis

 Definition: Develop and understand complex factual and


legal concepts and identify constructive solutions to client
problems.

 Standards: The requirements of this segment have been


achieved when the attorney:

(i) thoroughly investigates and develops the factual


information necessary for analysis;
(ii) understands the business aspects of the problem to
be solved;
(iii) identifies relevant factual and legal issues (whether
asked by the client or not) (i.e., adequately
analyzes the problem);

467678 25
(iv) accurately researches and interprets applicable
legal authorities;
(v) develops imaginative, creative, practical and
effective solutions (including alternatives) to
problems; and
(vi) in general, demonstrates an overall thoroughness in
problem-solving.

b. Knowledge of Substantive Law

 Definition: Obtain and maintain mastery over substantive


legal areas of Indonesian law.

 Standards: The requirements of this segment have been


achieved when the attorney:

(i) has gained a thorough knowledge of at least five


areas of Indonesian substantive law that are
important to the Firm’s practice and has maintained
such expertise;

(ii) has demonstrated a commitment to learning new


areas of substantive law important to the Firm’s
practice during the period under examination; and

(iii) has achieved a satisfactory overall breadth of legal


and business knowledge.

c. Legal Research

 Definition: Use of available research materials and


sources and interface effectively with government officials.

 Standard: The requirements of this segment have been


achieved when the attorney:

467678 26
(i) demonstrates a disciplined and thorough use of the
Firm’s library and the Firm’s databases in an
effective manner;

(ii) uses, when necessary, outside libraries and


databases;

(iii) develops and uses relationships with Indonesian


government officials which can be called upon to
obtain and verify legal information; and

(iv) independently tries to locate and develop library


resources for the benefit of the Firm.

d. Communication Skills

 Definition: Preparation of written communications and oral


communication in a manner which satisfies the client’s
needs in a clear, concise, and well-organized manner, in
both English and Indonesian.

 Standards: The requirements of this segment have been


achieved when the attorney:

(i) drafts correspondence, memoranda and other office


and client communications with accuracy, clarity
and without errors in format, spelling, or grammar;

(ii) drafts agreements which incorporate all important


objectives of the client in a clear, simple, and
concise manner;

(iii) drafts legal memoranda which accurately apply the


applicable law to the operative facts in a well-
organized and thorough manner;

467678 27
(iv) orally communicates with team members and
clients concisely and in understandable terms;

(v) understands the importance of listening in


communication;

(vi) demonstrates fluency in both written and spoken


English;

(vii) demonstrates effective negotiating skills and, as


necessary, advocates client positions clearly and
persuasively; and

(viii) demonstrates an ability to interact with clients and


other legal counsel at an appropriate level.

e. Project Execution

 Definition: Perform assigned work projects in a


professional and competent manner.

 Standards: The requirements of this segment have been


achieved when the attorney:

(i) establishes priorities;

(ii) approaches projects with diligence and does not


procrastinate;

(iii) completes projects on time and on budget, if one


has been established; and

(iv) develops budgets, as necessary.

2. Behavioral Skills

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 Definition: Maintain and improve professional standards,
demonstrate initiative, independence and dependability,
demonstrate an ability to respond to clients, maintain and improve
relationships with existing clients and obtain new clients, maintain
and improve self-management skills, maintain professional
development, participate in office administration and maintain a
commitment to the Firm as a business. This also applies to inter-
office interactions between colleagues.

 Standards: The requirements of this segment have been


achieved when the attorney:

a. Maintains Professional Standards:

(i) demonstrates a sense of responsibility and personal


commitment in performing assignments to the best of
his or her abilities;

(ii) demonstrates high personal and professional ethical


standards;

(iii) deals with clients and staff in a cooperative manner,


and obtains their cooperation in a self-confident
manner;

(iv) works diligently on assignments with confidence and


poise under stressful conditions;

(v) generally exhibits high morale and a positive attitude;


and

(vi) keeps confidential client information and assignments


together with the firm’s internal affairs from other
parties, including through social media platforms.

b. Demonstrates Judgment, Initiative and Independence:

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(i) shows individual initiative and creativity without
continuous or close supervision on both client and
office work so as to achieve a high-quality work
product largely or wholly independently;

(ii) takes initiative in assisting others on and identifying


projects that will be of help to the office;

(iii) learns and brings new legal, administrative or


technological developments to the attention of the
Firm’s attorneys and staff;

(iv) advises team members and/or clients in advance of


potential legal problems and opportunities on his or
her own initiative (i.e., preventative legal advice); and

(v) demonstrates good judgment, as exemplified by


common sense, balance, objectivity and the ability to
make a wise choice among competing alternatives,
recognizing both the legal and business implications
over the long term and short term.

c. Demonstrates Dependability:

(i) shows up on time for client and office appointments;

(ii) sets realistic deadlines and organizes work to meet


deadlines;

(iii) finishes work on time, after having agreed to a


deadline; and

(iv) demonstrates an ability to bring a project or matter to


an expeditious and successful conclusion.

d. Demonstrates Leadership:

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(i) shows the ability to supervise and motivate others;

(ii) demonstrates a willingness and ability to develop the


skills of colleagues and subordinates; and

(iii) demonstrates an ability and willingness to delegate.

e. Demonstrates Client Maintenance and Production Skills:

(i) communicates with clients on a regular basis, even


when work does not require it; and

(ii) develops and demonstrates expertise necessary to


attract new clients.

f. Maintains Effective Self-Management Skills:

(i) establishes appropriate priorities and plans and uses


time efficiently;

(ii) demonstrates responsiveness to directions and


constructive criticism from superiors and colleagues;

(iii) completes assignments promptly and meets all


deadlines in a timely manner;

(iv) undertakes a substantial workload and provides


reliable, accurate, and responsive advice;

(v) follows through on assignments and reviews final


work product;

(vi) unfailingly fulfills Firm’s daily time-keeping


requirements; and

(vii) keeps current with technology and its usefulness to


the Firm’s practice and his or her own work.

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g. Maintains Professional Development:

(i) attends and participates in both in-house and outside


training seminars;

(ii) maintains personal contact with his or her


counterparts at other firms;

(iii) promotes his or her professional image and that of


the Firm, as evidenced by:

a. participation in activities of legal associations


and/or other professional organizations;

b. participation as a writer of articles in


professional journals;

c. participation as a speaker in legal seminars;


and

(iv) participates in and identifies projects that add to the


Firm’s professional quality.

h. Participates in Office Administration:

(i) takes initiative in helping other attorneys and staff on


projects and in identifying projects that will be of help
to the office; and

(ii) participates in Firm functions, such as the Law Firm


Games and office outings.

i. Maintains a Commitment to the Firm as a Business:

(i) consistently meets the budgeted hours requirement;


and

467678 32
(ii) conscientiously tries to reduce Firm costs, even if
they can, in theory, be rebilled to the clients.

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V. Time Sheets

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Time Sheets

1. Time Sheet Practices and Requirements: Each attorney is


responsible for making sure that his or her time sheet entries are correctly and
accurately inputted into the CRM on a daily basis. Quality control begins with this
step and the cooperation of the attorney and the secretary, so please pay close
attention to this.

a. Billing Methods and Factors: Attorneys have traditionally


recorded their hours as a measure of their effort in order to determine what the client
should be charged. It is the single most important factor in determining what the
client should be charged for services we provide. But it is not the only factor. Other
factors include the type of work involved, i.e., whether it is sophisticated and complex
or relatively simple, whether the legal fee for the work performed is reasonable, the
value of the transaction, the results achieved, and the value of the services provided,
whether the client has asked for and received a fee cap, whether the fee based on
hours is within or exceeds the estimate that the Firm has provided to the client,
whether the matter was contentious, and so on.

b. Categories of Time: There are three broad categories of


time:

(i) Client Time;


(ii) Marketing Time; and
(iii) Office Time.

Client Time is billable time, i.e., the client gets charged for it. Marketing Time may
become billable at a later date if a prospect becomes a client. Office Time is time
spent on an office project or office assignment, and ranges from focus group time to
management time. It is important that we know what time you spend and on what.
With regard to Office Time, we need to be able to distinguish Office Assignments
from Office Time that is self-generated (please refer to sub-section 3 below). It is
important to record at least eight hours of time per day. This discipline is important
because it is what any consultant is expected to do and it makes us all more time
sensitive.

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All three categories of time are important to the Firm and to each attorney. The Firm
as an institution and each attorney need to know how much attorney time is spent on
client, marketing and office matters. This allows for improved management by the
Firm. The Client Time, Marketing Time and Office Time that you record are part of
your ongoing and annual evaluations.

c. Relationship between Time and Hourly Rates: The time


spent and the attorney's hourly rate is the starting point for billing. The Firm and
clients expect younger attorneys to spend more time on matters and that their hourly
rates will be less than a more experienced attorney doing the same work. Put
another way, the more experienced attorney should be able to provide the service
more efficiently, so that less time is taken to complete the task. For this reason, his or
her hourly rate can be higher to reflect that greater efficiency and expertise.

d. Budgeted Hours: The Firm's annual budget includes


projected revenue and expenses. Revenue projections are based on billable hours.
Each attorney is expected to bill 1,650 recorded hours per year. This is 150 hours of
recorded time per month for 11 months (i.e., excluding holidays and leave), or about
35 client hours per week and seven client hours per day.

- This is Client Time, i.e., time that is billed to a client, and Marketing
Time, which may or may not be billed to a client. This does not include
Office Time, though the Firm takes that into account in the evaluation
of attorneys. We also take into account downtime that arises when the
Firm is not busy or that arises when an attorney has not been given
sufficient assignments to obtain 1,650 billable hours per year.

- To put this in perspective, corporate attorneys in competing law firms


are expected to bill between 1,800 and 2,000 hours per year, and
litigation attorneys are expected to bill between 2,000 and 2,500 hours
per year.

- There will always be times that are busier than others. You can use
this "downtime" productively, before you get busier again. However, if
you don't have enough work, speak to your small priority list group
team leader and he or she will see that you get additional work as
soon as possible.

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e. All Time Must Be Recorded: This is for the Firm's benefit and
for the benefit of all lawyers and paralegals involved. We need to have accurate
reporting of time to know what it costs to provide legal services. Therefore, all time
for client work should be recorded, even if it takes longer than you think it should take
to complete the work.

- Some attorneys feel embarrassed if it takes a long time to do


something. However, they should not be. The Firm and the client
want our attorneys to do work as efficiently as possible, but it takes
time to answer queries, to do the research and to write up the result.
An attorney's experience and expertise are reflected in his or her
hourly rate. Naturally, we expect younger lawyers to take more time
on the same problem than a more experienced lawyer will take.
Younger lawyers need to spend the time perfecting their work when
they are young so they can do the job better and quicker as they gain
more experience.

- The Firm needs to know how long it actually takes to do work because
we need to provide estimates of fees to clients and we can't do that
well if we don't know how long it actually takes to complete a particular
item or work.

- For every new work request the Firm makes either an internal or
external (client) estimate of how much the fees will be, based on past
experience: if you don't write down the time accurately, we cannot
make accurate estimates.

- The Firm knows when an attorney takes too much time to complete
work, at his or her level of experience. If an attorney has a "heavy
pencil", the Firm can tell and this is also taken into account in
evaluations.

- If one attorney is asked by another for help, guidance or advice on a


certain project, both attorneys should record their time. As a Firm, we
expect our attorneys to assist one another on projects and the client

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expects to pay for that time, because it helps get the job done quicker
and in the end less expensively.

- The most important thing to remember is that an attorney must take as


much time as is necessary to produce an excellent work product. An
excellent work product is a work product that can be sent out to the
client without any extra work being required by someone else. That is
your goal. Take as much time as necessary to produce your very best
effort and write down all of your time.

f. All Time Sheets Must Be Completed Every Day: You


should input your time sheet into the CRM at the end of each day. You can ask your
secretary to do this for you. This means that you will need to communicate with the
secretaries daily. At the latest, you must input all time and post it to the CRM by 3
p.m. the following day. You are responsible for inputting and posting your time
sheets, and for the accuracy of the inputs. If you make an error in the inputting, then
that error will be repeated in the bill. Please check the accuracy of what is typed.
You are evaluated on how well you do this part of your job, so please do it well.
Please do not find yourself on the late list. There is no excuse for being late (except
illness).

g. Conflicting Priorities: If you don't have enough work or if you


have too much work, please see your team leader and tell him or her, and if you
have conflicting priorities, please see the relevant Partner or advisor and let them
work out the priorities for you. For example, if you are doing work for someone and
someone else asks you to do something else, but you cannot do both by the relevant
deadlines, then tell each of the Partners and/or advisors and they will tell you what
should be done first. And remember, above all else, quality!

h. Learn and Use the Time Sheet Abbreviations: Time Sheet


abbreviations are automatically converted to full text. A copy of these abbreviations
is attached to this Manual as Appendix “C”.

i. Use Your Own Descriptions and Do Not Copy Verbatim the


Entries of Others: Clients read your entries and if two attorneys use exactly the
same language to describe what they did on the same day, the client will not believe

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that we were truthful in recording our time. We provide certain tips and instructions
on how to record your time in point l below.

j. Billing Categories: Please record your time separately by


category of work if we are doing more than one thing for the client. For example, if we
are doing a franchise agreement for a client and are also processing a BKPM
application, then at the beginning of the description indicate "franchise agreement" or
"BKPM application". This allows us to write better bills faster and also to get a better
understanding of whether our estimates are correct.

k. Discipline: This applies to everything we do: the quality of our


work product, management, training, billing and collection, and so on. It also
includes our time sheets. Please ensure that your time sheets are submitted daily as
requested. It is critical to keep current on our billing and to be able to advise clients
of their outstanding unbilled time when they ask. It is embarrassing for us to tell
clients a certain figure and then have to increase that figure later because some
attorneys have not put in their time. So please pay careful attention to this important
need of the Firm.

l. Time Sheet Descriptions: The content of the time sheets is


critical. With regard to how you complete your timesheets, please do the following:

1. Check the correct client and matter for time


sheet/billing purposes.

2. Make your description as complete and accurate as


possible. Do not put, for example, “Meeting with
Department of Law and Human Rights”. Instead, put
“Meeting with the Department of Law and Human
Rights (name of the individual) with regard to (insert
details of the matters discussed)”. In short, if you have
a meeting or telephone call with someone, say who it
was with and what it was about. The more detail you
provide, the easier it is for the billing attorney to
prepare the statement.

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3. When referring to clients, use “Mr.”, “Ms.” and the last
name of the client.

4. Use the Abbreviations in the Time Sheet glossary.


When you use the abbreviations, they are converted to
full text. For example, if you say “CF with Mr. X”, Time
Sheet will convert this to “conference with Mr. X”. (See
Appendix “C”.)

5. When referring to documents prepared or reviewed,


use the full name of the document and the parties.
Where possible, when referring to drafts, include who
prepared the draft and its number or its date.

6. When referring to correspondence received, include


sender of correspondence, the date of correspondence
and a brief description of its subject. When referring to
correspondence sent, refer to the recipient and what it
is about.

7. When referring to corporate approvals and


resolutions/minutes of meeting of BOD, BOC and
shareholders, include a brief description of the subject
of the approval/resolution/meeting.

8. Do not write “visit Forestry Department”. Write


“meeting with Mr. ____ of the Forestry Department
regarding _______”. The term “visit” sounds like a
social event.

9. Do not put “discuss the above with X”. This is often


done when the same attorney has more than one entry
for the same client and matter for the same day.
Sometimes your entry is not put in the right order and it
is impossible for the billing attorney to know what the
reference to “the above” is.

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10. Please do not indicate any initials unless you define
them. Our bills are written in English and the client will
generally not understand what the initials mean. For
example, do not use “HPHTI” but use the full English
name and then you can, if you wish, abbreviate it by
inserting (“HPHTI”) after the full name.

11. Do not bill time to the “General” matter unless you have
confirmed this is appropriate.

12. For new clients and matters, confirm whether the time
spent should be billed to “Marketing” or the new client
matter.

2. Marketing Time: With regard to time spent researching for and


preparing quotes and proposals, please note that normally we do not bill the time.
But it is good to keep a record of this time and the billing attorney can exercise
his/her discretion when writing the bill. Please note the following points:

You should record your time on fee quotes and presentations to


specific prospective clients as follows:

"Marketing - [insert name of prospective client]". The client


name is "marketing". The matter is "name of specific
prospective client ". When a client file is opened, the Billing
Attorney decides whether to bill this time.

General marketing work without a specific target client is simply billed


to "Office Marketing", which is not billable.

After we give an estimate to a client, we need to keep track of the time we spend on
the assignment so that if it looks likely that we are going to exceed the estimate, we
can call the client and tell him that. That will help us collect the bill later. It is not
good to surprise the client.

3. Office Time: Please record your Office Time as follows, so that office
work that is assigned can be distinguished from office work that is self-generated:

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a. If you are assigned a project or task by a Partner or Advisor,
and it is an "Office" assignment, find out from the Partner or Advisor making the
assignment what the matter is. Please do not start work on the assignment until you
are told this: it is the Partner's or Advisor's responsibility to tell you what the matter
is. When you find out the matter, then record the correct matter under the "Matter"
column in your time sheet. For example, if you are translating a Bank Indonesia
circular letter, and the Partner or Advisor says the "Matter" is Banking Focus Group,
then record the matter as "Banking Focus Group” or “Banking FG". Then, under the
Description, indicate what circular letter you are translating. Please see Appendix
“D” for a current list of Office Matters recorded in Time Sheet.

b. With regard to other office work that you self-generate in order


to be able to write down in your time sheet 8 hours per day, record your time as
follows: “Office" as the client. "Reading" as the Matter, and then describe what it is
that your have read. This could be the Indonesian Civil Code (in which case be
specific, such as Book III on Contracts), or the "International Bar Association Journal:
article on environmental law". This time does not necessarily have to be reading; for
example, perhaps you have decided to write an article, in which case you would
indicate this in the Description. In any case, however, put "Reading" as the matter
when the work is self-generated.

If you have any questions, ask the Partner or Advisor who has assigned the work or
your small priority list team leader.

4. Office Hours: Every lawyer is advised to be at the office on time.


Standard office hours for lawyers start from 8:30 a.m. on Mondays to Fridays.

The office will close at 9 p.m. Monday to Friday unless there are assignments that
need to be finished by the lawyers. Consequently, overtime secretaries are required
to stay in the office until the work of the day is completed as assigned by the lawyers.
For the office to close before 5 p.m., prior approval is required from the Managing
Partner.

On Saturday, the office is open from 8:30 a.m. to 4.30 p.m.

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VI. Priority List

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Priority List

1. Priority List: You are required to prepare and submit your Priority
List every Friday, at the end of the business week. The Priority List should be
submitted to the team leader of your small PL group.

2. Pending Matters List: The Pending Matters List, which is prepared


by a lawyer who is taking his/her annual leave entitlement, should not be copied.
Instead, the lawyer concerned must send their Pending Matters List to all lawyers by
e-mail.

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VI. Conflict Checks and New
Business Clients

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Conflict Checks and New Business Clients

1. Conflict Check Policy & Procedures: From time to time when the
Firm has a new client or is working on a new project for current clients, we may need
to do a conflict-of-interest check. This will done by the lawyer concerned, who will
send out an e-mail to Everyone. Please send all conflict check responses by e-mail
to the General Affairs (“GA”) Manager, who will compile all such correspondence in a
master file. Please convey any concerns about a possible conflict by e-mail to the
laywer who sent the conflict check query as well as to the GA Manager. You are
required to respond within 24 hours.

When asking SSEK personnel whether or not a conflict exists in the representation of
a particular client, please ask for confirmation on WHETHER OR NOT such a conflict
exists. In other words, it is not enough for people to reply only if they are aware of a
conflict. They must also advise that they are NOT aware of a conflict. Sample
language follows:

“We have been asked by [name of client or prospective client] to represent


it in connection with with [description of transaction/assignment]. Please
let [GA Manager] know whether or not you are aware of any conflict of
interest in our representation of [name of client or prospective client] in this
matter and notify me as well if you believe there may be a conflict.”

As a matter of Firm policy, the Firm wishes to avoid any situation where we could
have a conflict of interest with a client or potential client. As you will appreciate,
attorneys cannot represent a client if doing so would create a conflict of interest for
the attorney as to another client. Beyond this simple statement, the conflicts of
interest rules in many jurisdictions are complex. As a general matter, the Firm must
follow the conflicts of interest rules in Indonesia, but as there appears to be no
uniform code concerning conflicts, the Firm also considers the conflicts of interest
rules of two major jurisdictions in the United States, California and New York (as we
understand them), that have relevance to an international practice such as SSEK's,
as a reference point for deciding such questions.

It is clear that for all new clients and for old clients for new matters that involve any
third parties and counterparties on a transaction, we must run a conflicts check. The
only transactions we do not have to run a conflicts check on are those that involve

467678 46
existing clients that do not involve another party. For example, if we are asked by
insurance company X to investigate an MOF Decree, or to review an insurance policy
form, a conflicts check will not be required. If the same company asks us to examine
a specific policy involving an individual insured, then a conflicts check must be run. If
an attorney is in doubt whether a check is necessary, please see a Partner or
advisor.

Once an attorney determines that a conflicts check must be made, that attorney must
circulate an e-mail to Everyone in the office. Any person who believes there is a
conflict must respond. For example, if a secretary believes a conflict exists, she must
respond. In addition, each attorney, someone in both the Accounting Department
and the Billing Department, the GA Manager and secretary of the Managing Partner,
must respond on whether or not there is a conflict:

a. Attorneys can rely on their memories to respond. If they


believe that we represented a party in the past and that there
may be a conflict, they must so advise the initiating attorney of
whatever information they recall.

b. The Billing and Accounting Departments must do a word


search of their databases to determine if a conflict of interest
exists. Each Department must respond whether or not a
possible conflict has been found.

c. GA Manager must do a word search of the SSEK Advice folder


of the ZyImage database to see if a conflict exists and advise
whether or not she has found a possible conflict.

d. The secretary of the Managing Partner must run a word search


of the New Business Committee Reports and see if she finds a
possible conflict and report whether or not she has found a
possible conflict.

The initiating attorney can say whether the response should be retuned to him or her,
or his or her secretary, but the response must also be copied to GA Manager. GA
Manager will keep a record of all responses. GA Manager (and the attorney's
secretary if the attorney has advised that conflicts checks should be sent to the

467678 47
secretary) must then advise the initiating attorney whether or not anyone has
reported a conflict. If an attorney, the Billing or Accounting Departments, the GA
Manager or the secretary of the Managing Partner does not respond, the GA
Manager and the secretary will coordinate and follow up.

If an attorney reports a possible conflict, the initiating attorney will consult with the
person concerned. In that case the attorney concerned must report the possible
conflict to the Management, in which case the issue will be decided by the Firm. IN
CASE OF DOUBT, PLEASE REPORT THE POSSIBLE CONFLICT.

We appreciate your close and consistent attention to these procedures. Doing so will
help the Firm avoid embarrassment or worse.

2. New Business, Proposals and Follow-Through: The Firm’s


procedures with regard to new business, proposals and follow-up responsibility are
described below.

a. New Business Committee (“NBC”): The Firm’s New


Business Committee approves or rejects new business. The NBC meets on Monday
of every week. No new client, and no new matter for an existing client, may be taken
on without NBC approval. New business can come in the form of a work request
from a new client, or a new work request from an existing client. Both types of work
requests must be submitted to the NBC. If you receive a new business work request
for the Firm, please report it to the NBC.

(i) If you receive a request for work, please prepare a


short memo to the NBC, describe the client, the type of
work, the person referring the business, and any other
important details. This should be given to the
Managing Partner or Communications Director, to bring
it to the attention of the NBC.

(ii) If the new business request requires an urgent


response, please submit the request to the Managing
Partner, or a Partner or Advisor who act for the NBC
between meetings.

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(iii) The conflict check can be done without waiting for NBC
approval. If you do the conflict check before the NBC
meets, indicate the results of the conflict check in the
memo.

b. Fee Estimates: The Firm’s policy is to do legal work on an


hourly rate basis unless otherwise agreed with the client. However, an estimate of
professional fees is made for each item of work, whether the client wants it or not. If
the client has asked for a quotation (such as a fixed fee or a estimate), please
indicate that in your memo. If you receive a new client business request, you must
make an estimate of professional fees for the work requested. If the estimate has
been requested by a client, please indicate this. Otherwise, the estimate is internal
and it is not disclosed to the client. The Firm uses these estimates as a management
tool. They help us to manage a client’s work and to determine anticipated fees in the
future.

c. Retention Letters: If the NBC accepts the work, all attorneys


are informed. At that time, a proposal or retention letter needs to be sent to a new
client. (A proposal is not necessary in the case of a new matter for an existing client,
unless the client requests a proposal.) The proposal or retention letter must be
completed before we do the client’s work. The proposal or retention letter requests
the client to confirm our retention and the terms and conditions of our retention. As a
general rule, the Firm will not commence work without a signed retention letter.
Exceptions are sometimes made if the work request is urgent and the responsible
Partner or advisor has received the client’s assurance that the terms and conditions
of our retention have been accepted. In such cases, the responsible Partner or
advisor must get the signed retention letter in due course.

(i) The person bringing in new client work will be


responsible for preparing the proposal or retention
letter, which then must be given to the responsible
advisor or Partner for review and approval. If you have
not prepared a proposal to a client before, the Partner
or advisor will assist you.

(ii) The attorney who brings in work to the Firm will usually
be a member of the team responsible for the work.

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d. File Opening: Once the proposal or retention letter has been
prepared, a client correspondence file and a client statement file will be opened for
that client and matter. A blue sheet is opened for every new client and for every old
client and new matter. This blue sheet is retained in the statement file and has billing
details. Only when the blue sheet has been opened will a billing number be assigned
to the client and only when a billing number is assigned can time be billed to that
client and matter. The Billing Department will let you know when the Firm’s lawyers
can start billing time to the new client and matter. Please do not bill any time to a
client and matter which has not complied with the above procedures.

e. Marketing Time: There are times when we answer a client’s


questions or perform some preliminary work in an effort to obtain the client’s
business. In that case, the client will be “Marketing” and the matter will be the
particular client’s name. You may record time as such before the foregoing
procedures are followed. Usually such time is incurred by the person who brings the
client to the Firm. When the particular client that has been marketed comes to the
Firm as a client, the marketing time will be delivered to the billing attorney to decide
whether it is billable. The marketing time is expected to be billed sooner or later
when the particular client is admitted as a client of the Firm, especially if the
marketing time has involved substantive work. This is a judgment call that will be
made by the billing attorney for that client and matter. (See also Section V.2 above.)

f. Review of Estimates: Once we have completed a client’s


work, we determine whether our estimate was correct or not. This is done by
comparing the actual fees for the client’s work against the estimate. A team member
for that client will be assigned to keep track of actual fees incurred. This information
will be coordinated by our Communications Director, to build a database of such
information.

3. Blue Sheet: We need to effectively communicate to everyone in the


Firm the identity of the new clients we take on. As you know, we have agreed that
we will not do any work for a client until we have a written confirmation from the client
for the work request. This applies to new clients and to old clients with new matters.
For example, if an existing client asks us to work on an entirely new matter, we would
need written instructions. As another example, we will not start work for a new client
until our engagement letter has been signed and returned. However, if an existing

467678 50
client asks us to review a document that falls under an existing matter, we will work
on the assignment immediately.

Until the engagement letter is received, any preparatory work should be in the
context of getting the client and will be billed to Marketing with the potential client's
name as the matter. There should not be an extraordinary amount of work billed to
Marketing; if there is, the system will break down.

Once the engagement letter is received, the blue sheet can be completed and both
will be sent to the Billing Department, and the Accounting Department will be notified
by the Billing Department. When that occurs, time can be billed to the client and
matter. The blue sheet should not be forwarded to the Billing Department until the
engagement letter or proposal letter has been signed by the client and returned or
the client has otherwise indicated in writing that we are engaged.

When your secretary completes the blue sheet, she or he will then provide a copy to
the secretary of the Managing Partner. The secretary of the Managing Partner will
update the NBC list to indicate the client, the matter and the team members that have
been assigned to work on the matter.

When the Communications Director receives his copy of the blue sheet, he will notify
the client by e-mail that the client has access to SSEK publications, copying his e-
mail (and any response) to you for your information. (Obviously, this will only be sent
to new clients irrespective of the matter.)

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VIII. Billing and Collection

467678 52
Billing and Collection

1. Improved Billing: We are always striving to improve our billing and


collection procedures and Management regularly meets with the Billing and
Accounting Departments to discuss what we can do. Most of these steps involve
these Departments but there are some specific things that the attorneys and
secretaries can do:

a. Attorneys must input and post their time sheets in the CRM on
a daily basis. When this is done late, the attorneys cannot remember the time they
have spent on a client matter and the secretaries rush the typing, making mistakes.
This inevitably means, first, we lose time and second, the time is inaccurately
inputted, which slows down the whole billing process.

b. Attorneys (and secretaries) must make sure that the client


matter is correct. If the matter is incorrectly recorded, the billing attorney must
reclassify these matters when he or she receives the time record printout and then
the Billing Department must move each incorrect time record entry to the correct
client matter in the CRM. This can be avoided if attorneys and secretaries are more
careful in indicating the correct matter. If the secretary is not sure, she or he should
consult her attorney and find out. If the attorney is not sure, they should consult the
attorney giving the assignment.

c. The information in the CRM is often not correctly inputted.


There are typographical errors in the typing. The attorneys must proofread their work
and ensure that it is correct.

d. Use the time record abbreviations wherever possible (see


Appendix “C”). Using the abbreviations saves time and makes time descriptions
more consistent with one another.

e. Better descriptions in the entries are necessary. Please refer


to Section V.l.k for details.

2. Monthly Billing: The Firm sends out bills monthly. That means the
January bills must be prepared, finalized and sent out by the end of February. It is
therefore essential that the Billing Department be given enough time to complete the

467678 53
monthly bills. For this to be done, the month must be closed and all time sheets must
be submitted and inputted by the 2nd of each month, unless the 2nd of the month is a
holiday, in which case time sheets must be submitted and inputted on the prior
business day, and if that day is a holiday, on the next business day after the 2 nd. For
example, if February 2nd is a public holiday, and February 1st is also a holiday
(Sunday), time sheets must be completely inputted on February 3 rd. Any time that is
not recorded will simply not be counted. This will affect both the attorney’s
performance and the Firm’s revenues.

3. Client OPEs: The Firm does not spend money on clients’ out of
pocket expenses (OPE), i.e., notarial fees, advertisement fees and immigration fees
(DPKK payments), except if the Partner and/or Advisor in charge are confident of
payment. For any expense incurred on behalf of a client, the attorney must get the
reimbursement from the client. It is preferable to have the clients advance the money
for such OPE. Therefore, the Accounting Department should not expense this
without an approval from the Partner in charge for such client.

4. Discounts and Write-offs: Write-offs of fees or disbursements can


be made on an ad hoc basis, provided that they are approved by any two Equity
Partners. In order to control discounts and write-offs, the Firm requires a form to be
completed for discounts and write-offs for each client matter.

The following procedure must be followed:

a. All responsible Partners must fill out the discount or write-off


form for invoices which are deemed not to be collectible or billed.

b. For invoices containing discounts of billed fees and issued


invoices, approval from the Partners Meeting is required.

c. For discounts of unbilled fees, approval from the Billing


Committee is required.

d. For specific assignments where a fee cap or lower billing rates


have been approved, the engagement letter or prior approval should be given to the
Billing Department as documentary evidence for the write-off.

467678 54
e. Generally, write-offs on fees are allocated among all time
keepers on a pro rata basis. If they are to be allocated to a specific timekeeper, a
written explanation must be given to the Billing Department.

f. After all required signatures have been secured, the


authorization form is forwarded to the Billing Department to be processed.

5. Expenses

a. Basic Policy: All department managers or supervising


Partners are responsible for charges on all expenditure forms in their department or
group, which must be approved before forwarding to the Financial Affairs Partner
and/or Managing Partner for approval. Every expense must be supported by original
invoices and/or sales receipts, unless the expenditure does not normally come with
one. If the expense is to be charged to a client, all client and matter numbers must
be written down in full on the expense voucher.

b. Invoice Verification: In case of an employee expense claim,


Accounting Department will verify the expenses report against the valid supporting
documents, invoice or receipt. Accounting Department will also double-check the calculation
and verify item by item to distinguish between claimable business expenses and personal
expenses. In case of a purchase of goods or services, the information on the invoice must be
checked against the purchase order or contract or other written agreement with regard to the
specification of the goods or services, their quantity, price and any discount. The invoice
calculation is also double-checked. In the absence of a purchase order or contract,
Accounting Department will check that the price is reasonable, through contacts or other
means of obtaining price information.

c. Authorization and Approval of Expenditures and


Payments: In order to control corporate cash disbursements, the Firm requires each
associate or Partner in charge to complete a voucher with all items which are
required to be reimbursed.

These signatures are required in connection with the approval of submissions for:

(i) expense vouchers;


(ii) travel advance vouchers;

467678 55
(iii) advance settlement reports;
(iv) entertainment reports;
(v) accounts payable vouchers;
(vi) others.

The general disbursement policy of the Firm is to issue checks for goods and
services. However, to facilitate certain business transactions, expenditures up to
Rp.300,000 will be reimbursed from petty cash. For anything in excess of this
amount, payment must be made by check or bank transfer.

d. Promotional Expenses: Subject to advance approval from


the Executive Committee, the Firm will pay for reasonable promotional costs that
lawyers may incur in the course of their work. You will be expected to submit a
report on the promotional effort stating who is the existing or prospective client and
the work expected.

e. Out of Pocket Expenses (OPE): In order to include all OPE


in the appropriate billing period, all client expenses must be submitted to the
Accounting Department immediately, with sufficient details. Delay in submitting
these expenses will delay the charging of those expenses to clients and thus affect
their collectibility. The cooperation of all employees is needed in this matter so as to
avoid future collection problems.

f. Travel Expense Statements and Reimbursements: All


charges by lawyers for travel and related expenses incurred on Firm business must
be accounted for on an approved expense statement before forwarding to the
Partner in charge or Managing Partner for the next payment process.

Before traveling, employees can ask for an advance of reimbursable travel expenses,
which include ground and air transportation, accommodation, meals, gratituities,
telephone calls, facsimiles, internet charges, parking, laundry, toll expenses, etc.
This must be made on an expense voucher and approved by the Partner in charge
and the Managing Partner.

No more than seven working days after completion of the travel, the lawyer must
submit the travel expense statement/report and provide a list of travel expenses, with

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all receipts attached. The statement/report must be approved by the Partner in
charge and/or the Managing Partner.

A lost billing/receipt must be reported in a letter and approved by the Managing


Partner for reimbursement purposes. Below is the airfare policy for air travel on
office business:

(i) All Partners/Advisors are entitled to 1 round trip


business class airfare to Singapore for medical check
ups with Garuda or similar airfare to Garuda.

(ii) All associates are entitled to travel by economy class.

(iii) Any travel on client matters should first be agreed with


the client, since the expenses will be billed as a
disbursement to the client.

(iv) Entertainment Expenses and Reports: All


entertainment expenses incurred by lawyers on office
business must be accounted for on an approved
expenses statement before being forwarded to the
Managing Partner for the next payment process.

(v) Entertainment charges must be reported on an


“Entertainment Expenses Report” and supported by all
sales receipts. If a lawyer loses the receipts, this must
be stated in a letter which has to be approved by the
Managing Partner.

g. Taxi Fares and Use of Office Vehicles: For the purpose of


the Firm’s business, attorneys are encourage to use Blue Bird taxis or office vehicles.
An attorneys must complete the expense reimbursement statement for further
processing by the Billing Department. If the use of a personal vehicle is unavoidable,
reimbursement shall be subject to the discrestion of the relevant Partner and/or
Advisor.

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IX. Continuing Education and
Training Policy

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Continuing Education and Training Policy

1. SSEK Continuing Education and Training Policy: The following


sets out the basic principles of SSEK’s policy on education and training.

a. The training of all SSEK lawyers (Partners, associates and


advisors) is essential to building a strong law firm of qualified professionals who are
capable of serving SSEK’s clients and the community. Legal education allows us to
establish competencies and expertise that enhance our professional lives and make
the practice of law more enjoyable.

b. SSEK is committed to the above goals and therefore is also


committed to the continous education and training of its lawyers at all levels
throughout their careers.

c. The Firm believes that the best training for the practice of law
is provided in and by the Firm itself. By working with each other, SSEK lawyers
improve their legal skills; we each learn how to better analyze legal problems,
determine what laws are relevant to finding solutions to such problems, and present
our advice in a coherent and concise manner to our clients. The daily practice of law
involves intensive efforts in each of these areas.

d. The Firm also recognizes that training, other than through daily
practice, is important to put our work into perspective, to better understand what we
do on a daily basis, to increase our substantive legal knowledge in areas in which we
are involved, and to learn new areas of the law.

e. The Firm has pursued these objectives by on-the-job training,


by the Wednesday classes and by sending lawyers to Jakarta-based seminars. The
Firm has also sent lawyers on a regular basis to the United States to attend the
International and Comparative Law Center. As of 1997, the Firm commenced a long-
term educational program of supporting masters of law (LLM) programs for selected
lawyers.

f. The Firm supports both short-term training and long-term


educational programs outside Indonesia on an ongoing basis. The number of
lawyers sent for short-term training depends on the Firm’s manpower needs, the

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particular course and other factors. Long-term educational programs consist of LLM
programs, visiting scholar programs at universities in the United States and
elsewhere and law firm and client company internships. These programs typically
run for six to nine months. Short-term training programs include courses at such
institutions as the International and Comparative Law Center and elsewhere. These
courses typically range in duration from one week to two months.

g. The selection of lawyers for long-term education abroad is


done on a case-by-case basis in the discretion of the Partners. The individuals
selected for long-term training will meet the following criteria:

(i) The lawyer will have demonstrated a commitment to


SSEK and its lawyers in particular and to the practice of
law in general. The Firm’s goal is to educate lawyers
who will help the Firm’s practice grow over the long
term. The Firm therefore expects that the lawyer will
view SSEK as the place he or she will spend his or her
professional life. The Firm expects the lawyer to return
to SSEK, and to use his or her training to help other
lawyers at SSEK improve their skills and practice.

(ii) The lawyer will have worked for the Firm for at least 3
years and preferably 5 years. Exceptions may be
made in particular cases, but in general this rule will be
applied. The reason for this policy is that based on
experience, the Firm believes it takes 3 to 5 years for a
fresh Indonesian law school graduate to develop the
analytical, business and English skills to get the most
benefit out of an educational experience abroad. In the
case of long-term education, the Firm wants its lawyers
to get into the best possible law schools; these schools
are the most difficult and challenging, so the more
preparation an SSEK lawyer has, the better. Seniority
in and of itself, however, will not be a factor: an
attorney with the Firm for a shorter period of time may
be selected for long-term education over another who
has been with the Firm for a longer period. Further, it is

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not necessarily the case that this opportunity will be
made available to every lawyer. The decision as to
who is selected and when such a program is offered
depends on numerous factors, including the Firm’s
judgment that a particular person is ready for and will
benefit from such an experience. The attorney will
have justified, by his or her performance as a lawyer at
SSEK, a positive judgment by the Firm that he or she
has the necessary skills and maturity to obtain the
maximum benefit from such a program.

h. Lawyers who have already obtained LLM degrees will be


eligible for other long-term training programs such as internships and for short-term
training programs.

i. The amount of the Firm’s financial contribution for long-term


education will be decided on a case-by-case basis. In general, the Firm will pay for
travel, tuition, room and board, and books. Ordinary living expenses other than the
above will be provided by the attorney. The Firm’s level of financial support will be
determined by the following factors:

(i) the Firm’s profitability: the ability to fund the SSEK


scholarship program will depend on whether the Firm
has met its budgetary targets.

(ii) the length of service the attorney has had with the Firm:
in general, if the lawyer has been with the Firm for 5
years or more, the full amount of the above expenses,
up to a maximum amount to be determined, will be
provided. The Firm may make pro-rated reductions in
cases where the attorney has been with the Firm less
than 5 years. Again, exceptions may be made in
specific cases.

(iii) the particular school that will be attended.

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The Firm has determined that financial need will not be a factor. In other words, the
Firm will not consider whether the lawyer or his or her family can pay educational
costs; the Firm will focus on the attorney involved and his or her contribution and
commitment to the Firm.

j. Implementation of this program requires preparation by both


the Firm and the attorneys:

(i) In order to allow attorneys to prepare for their long-term


education, the Firm will establish a tentative program
schedule and will advise its attorneys individually of the
Firm’s plans. This schedule will be discussed
individually with the attorney concerned.

(ii) Each attorney must consider which institution he or she


would like to attend and the field of study to be
pursued; the Firm will provide advice and guidance in
this regard.

(iii) Each attorney should keep his or her TOEFL score


current and should take this test at least annually. In
order to be admitted to most LLM programs, a TOEFL
score of at least 580 (paper-based) or 105 (internet-
based) is required. The Firm would like to see a score
of at least 600 (paper-based) or 110 (internet-based).
Such a score would help gain admittance to the best
schools.

If you have any questions concerning this program, please see the Partners in
charge.

k. English class: The weekly English class for associate


lawyers and interns is intended to improve their English grammar by helping them to
become aware of their weaknesses and so reduce errors in their work. It also offers
them an opportunity to express themselves in English on various topics, building their
confidence in speaking in and listening to English.

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l. Wednesday class: At the Wednesday class, lawyers can
learn about new legal developments and interesting transactions, which are
presented and discussed in detail in the class. Often senior lawyers are requested to
share their experiences in the classes. Outside presenters such as government
officials, litigators, former judges and university lecturers are also invited to share
their knowledge of a particular legal field. The Wednesday class is also a place
where junior associates can present their views and opinions on particular legal
subjects.

2. Seminars: From time to time we ask associates to attend seminars


on various topics. For the benefit of all the other attorneys in the Firm, any associate
who attends a seminar is required to give a substantive summary of what was
discussed at the seminar in a memo and share the same with other attorneys in the
Wednesday class by arranging a presentation with the lawyer who coordinates the
Wednesday class schedule.

3. Summer Courses: The Academy of American and International Law


in Texas holds a five-week summer course that introduces US and international law.
Participants include practicing lawyers, in-house counsel, lecturers and other
professionals from all over the world. The course provides an opportunity to
communicate and interact with people from a variety of backgrounds who share
similar professional interests. It also provides an opportunity to live in the United
States for a short time.

4. Legal Writing Guidelines: From time to time the Firm arranges


semi-intensive training courses in Legal and Business Writing. The materials from
previous couses are available in the Library. The Library also stocks a number of
titles on legal writing and English communication in general.

5. Reimbursement of Course Fees: The Firm will pay for the fees to
attend seminars related to a lawyer’s area of practice, subject to the Managing
Partner’s approval.

6. Mentor System: There is a mentor system whereby each associate


is assigned a supervising Partner whose responsibilities include the following:

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(a) creating a relationship in which the mentee feels comfortable in
discussing his/her problems, aspirations, concerns, ideas;
(b) responsibility for “work quality control”;
(c) ensuring the mentee’s productivity, billing and collection levels
are maintained;
(d) responsibility for annual evaluations; and
(e) acting as a communication link between the mentee and the
Firm.

7. Evaluations: Each year evaluations are completed for each


associate. The Management discusses its evaluations extensively to each associate,
usually in December.

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X. Lawyer Resources

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Lawyer Resources

1. Library: The SSEK Library provides various services for lawyers


including responses to research inquiries, quick reference inquiries and
data/information preparation. The library stores and catalogs collections of materials
on various subjects. Materials include books, journals, papers, binders and so on.

a. Library Collection

(i) Printed Collections: The printed materials in the


library consist of regulation files, books, seminar
materials, periodicals, form files, clippings, court
decisions (jurisprudence), articles of association, chron
file binders and closing binders. The largest collection
is regulations, for which we have 125 categories. Books
and seminar materials each have 30 categories. We
subscribe to 25 magazines and newspapers. Form files
cover 81 categories. Clipping files cover 28 categories.
Articles written by SSEK lawyers are also catalogued.

(ii) Online Collections:

(a) SSEK Library Online Catalog. This is an


online index of our library books. You can find
the category and book code in order to locate
the book. You can also find out if the book is
available or on loan.

(b) Hukumonline.com. We subscribe to this


online facility containing regulations, current
legal briefs, articles and legal news.

(c) Internet. The Internet is helpful when you


cannot find what you need using the library’s
online search tools. You can download
regulations and obtain other information from
various government websites.

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(d) PHI. An online searching tool databases that we subscribe
containing of Indonesia legal Information. Periodically
PHI updates databases to our server. PHI containing
regulations relating tax, banking, environment, insurance,
oil and gas, mining, capital market, regional autonomy,
state gazette, land, foreign investment and manpower, as
well as the complete civil, criminal and commercial codes.

b. Arrangement of Materials: All materials are arranged on the


shelves based on the type of materials. Books and seminar materials are classified
by category using the SSEK Library Classifications. Other materials such as
regulation files, form files and hard copies of clippings are compiled into binders and
sorted by category. Chron File binders, closing binders and periodicals are stored
nearby. On an annual basis, we remove non-essential materials from our library.
This ensures efficiency and comfort in our library.

c. How to Use the Library: First, check whether the materials


you need are available in the library by using the online catalog. You can search by
keyword or law number (for regulations) and title/author/publisher/category/keywords
(for books).

Any requests for books, regulations or other materials from the library can be made
by phone or in person. The librarian will locate the material requested and make a
copy if required, and will inform you when the material is ready to be picked up.
Alternatively, you can locate the book or material yourself using the code and
category, following a search of the catalog. Each new lawyer is given training on
how to use the library and its various resources.

d. Library Loan Procedure: Anyone who borrows library


materials must remove the card at the back of the book or other materials and write
down his/her name as the borrower, the date of borrowing, sign the card and put it on
the Librarian’s desk. For any material that does not have a card attached, the
borrower must either make a note of the loan in the logbook on the Librarian’s desk
or else send an e-mail.

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Please return the material safely to the library as soon as you have finished using it.
The Librarian will contact the borrower if a book is not returned within one week. A
borrower who lends library materials directly to another person must notify the
Librarian by e-mail.

Never remove materials from a library file. Instead, please make or arrange for a
photocopy and then return the complete file immediately.

e. Library Services

(i) Reference Inquiries: The library provides support


services on regulations, books and any other
information that a lawyer needs. To respond to a
request, the librarian uses our online search
tools/databases, the intranet or internet, or else directly
provides the hard copy requested by the lawyers.

(ii) Obtaining New Materials: The librarian obtains


copies of the latest laws from the State Secretariat and
DPR and from other government institutions by visiting
their websites or reviewing Business News. The
librarian also browses Hukumonline.com and
publishers’ websites and visits Percetakan Negara,
Tatanusa, Pusat Dokumentasi Hukum and other
information agencies to collect data. The librarian also
visits bookstores and other places to purchase
publications.

Purchases of new books are decided based on the


interests of most lawyers on a certain subject, or input
from lawyers, or purchased by lawyers themselves for
the library (lawyers are encouraged to consult with the
librarian if they plan to purchase a book, to avoid
duplication). Partner in charge should approve any
request for new books or new subscriptions of
periodicals.

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All materials obtained by lawyers attending seminars
should be given to the library, as should regulations
obtained from government institutions.

(iii) Announcements: Announcements are sent to all


lawyers by e-mail. The library regularly announces new
regulations and drafts received from the State
Secretariat or DPR as well as regulations published by
Business News (Indonesian and English editions).
Purchases of publications as well as new regulations,
form files, books and seminar materials that are given
to the library are also announced to all lawyers by e-
mail.

(iv) Research Activity: Lawyers may conduct research or


discuss matters in the library since the services
provided by the library staff can enhance their
research. Lawyers may also use the research
computers available in the library, whether for internet
searches, regulatory searches or working on their own
assignments.

2. Document Databases

a. PHI Folio Database of Regulations: We have a database of


Indonesian laws and regulations which you can access using the Folio software.
This is an online search tool which contains Indonesian and English language
versions of laws and regulations in various sectors, including banking, capital
markets, commercial code, criminal code, civil code, mining, oil and gas, regional
autonomy and tax. We also have Indonesian versions of insurance, environment,
land and Lembaran Negara/Tambahan Lembaran Negara regulations. PHI
administers this database, updating it with new translations prepared by PHI, BAI and
SSEK. New categories are added from time to time. (See Appendix “E” for the
current list of categories covered).

b. SSEK Regulatory Translations: To support the development


and expansion of the Folio database, please send copies of all your completed

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English translations of Indonesian laws and regulations by e-mail to the Library cc
Communications for inputting.

Please record the date you completed the translation as well as your name in the top
right corner on the first page. A translation is considered final and ready for inputting
into Folio when the attorney translating it has completed the translation assignment
to the best of her or his ability.

If you revise someone else’s translation, please e-mail the revised translation to the
Library cc Communications. Add the date of your revision on the first page along
with your name. Do not delete the name of the person who made the original
translation, so that we have a complete “running” record of who made the original
translation and each revision.

(i) Saving Translations: Translations of laws and


regulations should be stored in Oracle.

All completed client-specific translations, such as


government approvals, should be put in the Client
Documents folder as well as in the appropriate client
folder. They can then be used as a model for similar
translations.

All translations of general regulations should be


prepared in the Draft folder. When completed, they
should be moved to the Final folder. The file in the
Draft folder should then be deleted. A copy of the final
version should also be sent by e-mail to the Library cc
Communications.

Please do not save translations of regulations in any


other folders.

(ii) Naming Translations: Please include the type,


number and year of the regulation in the document
name. When translating Surat Keputusan, use
“Decree” for officials at Ministerial level and above, and

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“Decision” for all others. Some file-naming examples
follow for your reference:

 Law No. 20 of 2002


 GR No. 36 of 2004
 BKPM Approval No. 1111 of 2001
 MOIT Decree No. 123 of 2003
 Director General of Taxes Decision No. 248
of 1999

(iii) Focus Group Translations: Each Focus Group is


responsible for making sure that all relevant regulations
are available in Indonesian and English. Each Focus
Group Head should arrange for relevant regulations to
be typed by secretaries on Saturdays, in coordination
with GA. The names of the Focus Groups and their
current Heads can be found in Appendix “F”:

(iv) Translation Sources: When assigned to translate a


newspaper or magazine article, please state the name
and date of the publication and include the Indonesian
version together with the English translation. In the
case of a law, regulation, decree, etc., please state the
source of the Indonesian version that you translated
(e.g., Business News).

3. Marketing Resources

a. Business Address Book: Please make sure that all your


business contacts are included in our SSEK Business Address Book (“BAB” for
short) and that all contact information is kept up-to-date.

The BAB, which is found in Lotus Notes, is our centralized source for all business
contact information of the Firm. If the contact information in our BAB is incomplete or
incorrect, or if you cannot find your contact there, please tell the Communications
Assistant or Reception the name of the contact or the details that are missing so that

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the entry can be updated. All business cards received should be given to Reception
or the Communications Assistant for inputting.

Our mailing lists utilize the information in our BAB. So, if your contact is not listed
there, or their contact details are recorded wrongly, they will not receive our greeting
cards, newsletters or marketing materials.

b. SSEK Branding Binder: The Branding Binder contains our


corporate look. It includes the design and details of our Firm logo, letterhead and all
other SSEK stationery, as well as closing binder and Powerpoint presentation file
formats, among other things. It exists in both print (Binder) and electronic (CD) form,
and is kept by the Communications Department. Please refer to the Branding Binder
for all aspects of our corporate image. Copies of the branding binder templates can
be found in G://SSEK Marketing Documents.

c. SSEK Brochure: Brochures, attorney profile inserts and the


folders to put them in are available from the Communications Department or
Reception. Please record the purpose in the brochure log book, e.g., client meeting,
conference, seminar. We have both English and Indonesian-language versions of
our brochure and attorney profiles.

d. Client Newsletter: We produce a series of publications for


our clients that track and examine important changes in the Indonesian legal
environment. SSEK Legal Alert is a monthly bullet-point summary of all major new
legislation passed and published in the previous month. The quarterly SSEK Legal
Newsletter provides a more detailed analysis of the most important changes to
Indonesia’s legal system. Finally, SSEK In-Depth provides a more comprehensive
analysis of important changes in law and the manner in which new laws could impact
the business community. SSEK’s legal publications are available by subscription or
as a free service to our clients and their referrals. The Newsletter Team prepares
and arranges the contents of each publication. In addition to the Client Newsletter,
the firm also publishes a blog and articles in other publications, such as ASEAN-
Mena Counsel, etc.

e. SSEK Website: Our website can be found at www.ssek.com.


There are sections on our practice areas, attorneys, Firm and lawyer awards, latest
news, newsletters, events, and other items relating to the Firm. The website is

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updated regularly. If you have any suggestions for improving our website, please let
our Communications Director know.

On joining the Firm, each lawyer will be interviewed and photograph for their attorney
profile, which goes on our website. Your attorney profile may be updated from time
to time. Please advise the Communications Director of any changes you wish to
make.

4. Sworn Translations: The Firm has an arrangement with Mrs.


Marianna Waroka, a sworn translator, to provide sworn translations chargeable to
clients. She also coordinates translations using external translators at PT Business
Advisory Indonesia (BAI). If BAI is unavailable, attorneys may use other sworn
translators with comparable quality and subject to the approval of the
Partners/Advisors in charge.

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XI. Document Management

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Document Management

1. Drafting Correspondence

a. Creating, Naming and Saving Documents:

1. There are six SSEK Word templates installed on your


computer: E-mail, E-mail+Fax, Fax, Letter, Letterhead,
and Memo. They can be accessed by selecting "New
…" from the file menu in MS Word. Select the form that
is appropriate to your needs.

2. Save any files that are for client or office purposes in


the appropriate client folder in Oracle.

3. Save the file using a standard name.

4. Complete the header and footer. Do not use automatic


dates for the header or automatic file and folder naming
for the footer, since the date will then change over time
and the file name and folder will change if it is attached
to an e-mail. Instead, please type out all headers and
footers in full.

5. Include page numbers on all documents you create.

b. Printing and Filing Documents:

1. Make sure that the page setup settings are for A4-sized
paper, which is our standard paper size (unless you
require another size).

2. If printing for client or filing purposes, use either plain


paper or the SSEK letterhead, as appropriate. If
printing for office or internal document review purposes,
use A4 paper that has already been printed on one

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side. Both types of paper can be found next to the
printer.

3. Make sure that the “Document properties” box is


checked when printing from Word (you can find this
feature in the Print Options window). This will record
your printing activities for OPE billing purposes. After
printing, please put these sheets in the box provided
nearby.

4. When you send an e-mail to a client, print out a copy of


the related Word file, sign it and deliver it to Filing.

c. Printing Reports: The print log book must also be completed


for all documents printed.

d. SSEK Stationery and Supplies: SSEK Stationery is


available in each secretary area. Supplies are kept in the stationery storage room on
the 12th floor. Stock includes various types of letterhead paper and envelopes as well
as pens, pencils and notebooks. For all stationery supplies and requests, please ask
your secretary or GA.

SSEK stationery includes: - Firm Profile Brochure


- Attorney Profile Brochure
- Firm Profile Folder
- Business Cards
- Letterhead Paper (first and second pages)
- Newsletter Paper
- Envelopes
- Legal Notebooks
- Complimentary Slips and Cards
- Client File Stickers
- Overtime Forms
- Taxi Authorization Forms
- Visitor Guides

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2. English-Language Reviews: The Firm’s Communications
Department assists lawyers and staff with their English work product. Services
include document editing, proofreading and translations (English-Indonesian or
Indonesian-English). Please submit your English work product to the
Communications Department for review before finalizing and sending it out to clients
by completing a Priority Form (available from the Communications Department).
Please state the client matter and the deadline, attach the Priority Form to your
document with a paperclip, and provide it to the Communications Department. The
editor will write his or her name on any document that they review or translate and
will call the relevant attorney (or his or her secretary) to let you know when the review
or translation has been completed. The Communications Department will return the
reviewed document to the attorneys or to his or her secretary at the specified time. If
you prefer to submit documents for review or translation by e-mail, please send them
to “Communications,” stating the client matter and deadline.

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XII. File Management

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File Management

Lawyers, secretaries and the Filing Department are expected to work together to
maintain client files.

1. Registering a New Client: To open a new client, on the request of a


lawyer, the secretary will open a Blue Sheet containing information on a client, such
as their address, the contact person, type/subject of service to be provided by the
billing attorney, and the lawyers assigned to handle the case. The Blue Sheet will be
delivered to Billing to be registered as a new client. Billing will input the new client
matter in Time Sheet, assign the client a four-digit Identification Number and
announce the new client matter by e-mail to Everyone. Filing will then receive a copy
of the Blue Sheet and open a new Correspondence File using the client number
assigned by Billing. (See also section VII on New Business).

2. Registering a New Matter: Registering a new client matter is similar


to a new client registration (i.e., a Blue Sheet must be opened) except that Billing will
just add two digits at the end of the previously assigned client number. Filing will
open a new Correspondence File using the client matter number assigned by Billing.

3. Changes in Client Matter: If a client matter changes, Filing and


Billing will rename the file, and Billing will announce the change.

4. Correspondence Files: Filing staff sort through incoming and


outgoing correspondence, e-mails, memos and other documents on a daily basis for
filing in the appropriate Correspondence File. No documents or correspondence
should be left unfiled at the end of the day.

5. Client Files: All correspondence and other documents are put in the
blue file chronologically, and are then stored in the Bostinco shelving according to the
client number. The blue files are divided into several categories, including
Correspondence, Documents, Licenses and AOA. The Correspondence file contains
all correspondence with clients as well as related internal correspondence. The
Documents file contains agreements and other signed client documents. The
Licenses file includes all permits obtained by clients from government departments.
The AOA file contains the articles of association, such as deeds of establishment and
their amendments.

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6. Filing Service: Filing staff assist the lawyers or anyone who needs a
client Master File, specific documents such as agreements, specific advice to the
client, applications for permits, and permits themselves.

7. Master File Search: After obtaining the client number, the Filing staff
will locate the Master File in the Bostinco shelving. Files are sorted numerically in
ascending order.

8. Master File Loan Procedure: Any lawyer wishing to borrow a Master


File may visit or call the Filing room. The Filing staff will assist you in locating the file.
Each Master File borrowed and removed from the Filing room must be recorded in a
file loan logbook. No documents may be removed from the Master File. Make
photocopies of any documents you need.

9. File Storage Outside the Office: Since our Filing room space is
limited, we have two additional storage sites for documents: the Mayapada Tower
parking lot basement and Crown Pacific warehouse.

Determining where a Master File should be stored depends on whether it is:

(i) an Active File – work still in progress;


(ii) a Dormant File – when the client does not contact us for 2-3
years;
(iii) an Inactive File – when the client does not contact us for 3-5
years; or
(iv) a Dead File – when the client is no longer our client.

Lawyers, assisted by the secretaries and Filing staff, should provide regular input to
the responsible Partner to determine the category of a particular client file (e.g.,
Active or Dead), and where it should be stored. All active files are kept in the Filing
Room so that if the client needs our services, finding them will be much faster and
easier.

10. Dead Files: Dead files are files of former clients. All dead files are
recorded and then put in Crown Pacific boxes for dispatch to the Crown Pacific
warehouse. Before dispatching the boxes to the warehouse, Filing will coordinate
with Accounting to record the number of boxes to be dispatched and the cost. Filing
then completes the form provided by Crown Pacific containing a description of the

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contents for identification and recording purposes, and sends this form to Crown
Pacific requesting collection of the boxes.

11. Obtaining Files Stored Outside the Office: To obtain files stored at
Crown Pacific, Filing completes a Crown Pacific form with the same description of the
contents that was provided during dispatch. Crown Pacific uses this information to
locate the files we need. After completing the form, we fax it to Crown Pacific and
they will send us the files.

12. Transfer of Files to Another Firm: We have never lent out or


transferred our files to another company. In case this is done in the future, the
Management must grant approval and the Filing staff will record which files are to be
lent out and then deliver these files to the other company. When the files are
returned, Filing will check that they are complete.

13. E-Mail Filing: Filing has two computers that are logged into an SSEK
E-Mail Database. This database contains folders for all client matters. One
computer is used to move incoming and outgoing e-mails into the appropriate client
folder. The other is used to print out e-mails that are put in the client folders. The
Blue Sheet is used to open a new client folder and to add SSEK team members for
e-mail notification purposes. When an e-mail is put in a client folder, all SSEK team
members for that particular client matter who did not receive the original e-mail will
automatically receive an e-mail notification containing a link to the e-mail.

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XIII. E-mail Management

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E-mail Management

1. Creating & Sending E-mails: Once the e-mail has been finalized, it
should be printed and signed to be filed in the client file. The email shall use the
client template in Lotus Notes. When copying text from Word file into an e-mail, first
make sure that the Word file is "clean" by accepting all changes. Otherwise, text
deleted while changes are being tracked will be pasted into the e-mail.

2. Managing Your Mailbox Size: Large user mailboxes reduce the


performance of Lotus Notes. Most mailboxes are large because of the file
attachments stored with your e-mails. To find the e-mails with the largest
attachments, select the "All Documents" View and then sort them by clicking the
"Size" column. Next, open the e-mail with the largest size and delete all file
attachments by right-clicking one of them and selecting "Delete All..." . If you wish to
save attached files, right-click the attachments and select "Save and Delete All..."
and then choose a network or personal folder in which to save them (i.e., the relevant
office/client folder or your user folder). All files sent by e-mail should be stored in the
appropriate client folder. Please delete all personal (i.e., not office-related) e-mail
from your Inbox and Sent folders and Empty your Trash routinely. When replying
to e-mails that contain attachments, select "Reply to E-mail without
attachment(s)".

3. Managing Folders: You may wish to sort the mail from your Inbox
and Sent folders into your own client folders. The procedure for doing this follows.

a. Creating Folders: From your Inbox, right-click on any folder


and select New Folder. Give your folder a name and location, and click OK. To
keep the contents of a particular folder private, click on the Advanced... button and
select Private from the Folder type menu.

b. Managing Existing Folders: You can change the name of a


folder or delete it. Right-click on the folder from your Inbox and choose the
appropriate folder action: Rename or Remove. To move a folder, drag and drop it.

c. Sorting Mail into Folders: You can move mail to any folder
by dragging it with your mouse. Alternatively, select the mail item you want to move
to a particular folder, click on Folder > Move to Folder, and select your destination

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folder. You can move many items of mail in one action by clicking to the left of each
mail item that you want to move (a check mark will appear), then clicking Folder >
Move to Folder and selecting the destination folder.

4. Managing Attachments: When you receive an e-mail attachment in


Lotus Notes, you have the following options when you double-click it:

a. Open: This launches the program in which the file was


created (e.g. MS Word) and opens the file. However, no changes that you make will
be saved.

b. Edit: This launches the program that created the file. You can
edit and then save your changes to the attachment by selecting “save and close”.

c. View: This opens a file viewer so that you can see the
attachment’s contents.

d. Save: This saves the file in a new location, such as a client


folder.

5. Out of Office Messages: Lotus Notes can send an automatic reply


informing the sender you are away when you are out of the office on a business trip
or on leave. Click Tools > Out of Office, select the dates and write your message,
then click Enable and OK. You should always set up an out-of-office message before
you go away. Sample language follows:

a. Sample language for lawyers on leave:

“Thank you for your e-mail. I am out of the office until [date]. Your enquiry will be
automatically forwarded to the responsible attorney for reply. If you do not receive a
timely reply, please contact our Managing Partner, Ms. Rusmaini Lenggogeni at (62-
21) 521-2038 or by e-mail at rusmainilenggogeni@ssek.com.”

b. Sample language for public holidays:

“Thank you for your e-mail. Our office is closed for national holidays from [date] to
[date] and will reopen on [date].”

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6. Spell-checking Your E-mails: Select Tools > Preferences and
check the box labeled "Automatically check mail messages for misspellings before
sending". If you are sending something in the Indonesian language or do not want to
use the spellchecker for a particular e-mail, click Send As Is when the spellcheck
box appears. This bypasses the spellchecker.

7. Secretary Delegation Rights: Each lawyer's secretary has been


delegated the authority to create, edit and send e-mails on their lawyer’s behalf (but
not to delete e-mails). When a lawyer is out of the office or on leave, their secretary
can monitor their e-mail and inform them of any urgent matters.

8. Follow-up Flags: To help you manage your e-mail, you can flag an
e-mail message to indicate when it requires follow-up action. Flagging a message
adds it to your Follow Up folder. To flag messages for follow-up, select the messages
you want to follow up, then click Follow Up and choose Quick Flag or Add or Edit
Flag, and select urgent, normal or low priority. You can also right-click on a message
to access the Follow Up menu, or simply drag it to the Follow Up folder. You can
specify a follow-up action, date and time, and set an alarm to remind you.

9. E-mail Viruses: We use the latest anti-virus technology, which


prevents most viruses ever reaching our network or desktop computers. But no
system is perfect. Certain types of e-mail attachment (.zip, .pif, .doc, .exe, .log
and .txt files) may contain a virus. If in doubt, do not open a suspicious attachment.
Inform our ICT Department or delete the e-mail.

10. Junk Mail: You can control junk e-mail by setting up e-mail filtering
rules based on the sender, subject and/or content, sending it to the Junk Mail folder.
You can also block e-mail from certain senders, use rules to sort your incoming e-
mail into specified folders, or forward it directly to another recipient. Our e-mail
security software also adds “Spam:” to the subject heading of most junk mail, but
there can be false positives.

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XIV. Information and
Communication Technology

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Information and Communication Technology

1. Communications Infrastructure

a. Computer Network: The Firm’s computer network


infrastructure includes a Local Area Network (LAN) and a Mobile Access Network
thru SmartPhone or Laptop, and all associated equipment and software required for
their continued operation and management. The network backbone serves to
distribute communications around the Firm. -Emails are available by mobile phone
and it is mandatory to have e-mail access on your mobile phone.

b. Security: Our Firm has an integrated security system that


includes a Firewall, an Intruder Detection & Prevention System (IDS/IPS), Antivirus
software, E-mail security application, and Web Filtering software. All desktop
computers are protected and monitored by a dedicated security server.

c. Telephone, Fax and PABX System: We have integrated


telephone and fax services using a PABX system. This telephone system supported
by Telkom’s ISDN digital system and Telkom’s conventional calling system. We have
100 ISDN Digital Lines, 31 conventional telephone lines, 180 internal analog lines
and 30 internal digital lines. All users have their own telephone extension and a
unique password for making long distance calls and for checking their voicemail
messages. We have four fax machines pooled in our Production Room.

2. Hardware

a. Servers and Backup Tape Drive: We have 25 unit servers,


including a Storage Area Network (SAN) server. Each server has a different function
and is connected through a high-speed network and backbone running at Gigabyte
speeds. A high-speed switching hub provides our users with access to these servers.
There are two tape drives that back up the data stored on our servers. Back-ups run
every night and the tapes are put in a safe deposit box at IT Room

b. Computer Workstations and Laptops: The Firm has


standard desktop workstations for use by our lawyers and staff. We also have 15

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office laptops that lawyers can borrow for work outside the office (e.g. for due
diligence).

c. Printers: The Firm has 22 network printers. 19 printers are


black & white and three are color. Each office wing has up to three printers,
depending on workload. We also have one Xerox machine in our Production Room
that also acts as a network printer.

d. Scanners: All the 19 office printers have a scanner


function. You can scan up to A4 size. We also have an IRIS Pen portable scanner
that connects to the USB port of a computer. The scanner software for IRIS Pen is
installed on all our office laptops.

3. Software

a. Operating System: Our servers operate under Windows2012


Operating System and Linux. All desktop users have an account and password for
logging into the office network. We use Active Directory (AD) to store user access
rights, files and application services, and for printing. The desktop operating system
is Windows 7 and Windows 8.

b. Software Applications:

(i) Microsoft Office 2010 and Microsoft Office 2012:


This is our standard office application suite, including
Word, Excel and Powerpoint. We have a number of
templates for MS Word documents and for MS
Powerpoint presentations. MS Office is used for most
of our Firm’s internal and client correspondence.

(ii) Lotus Notes 9 E-mail: We use Lotus Notes for our e-


mail system. We have a customized template in the
Notes e-mail menu (“client memo”) for sending client e-
mail correspondence. Our Firm’s contact book
(Business Address Book or “BAB”) also runs under
Lotus Notes. If you type the name of a contact in an e-

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mail address field and press Enter, their e-mail address
will appear automatically, as long as it is recorded in
the BAB. Please refer to Section XIII on E-mail
Management.

(iii) Oracle Document Management System (DMS) and


Oracle CRM (Customer Relationship Management):

Oracle DMS: Oracle DMS is an integrated Application


Software to handle all of our Document and File such
as MS Word file, MS Excel file, MS PowePoint file,
Scanned file, PDF file, foto, picture, video, audio, email
file, etc. All of that file will be stored and mananged
under specific Client and Matter format.

Oracle CRM: Oracle CRM is an itegrated Application


Software to record our clients and activity belong to
them. It has a complete information regarding our client
starting from : their company name, contact name,
matter, engagement letter, fee arrangement, payment,
hours, etc. Everything about our client will be put on
this Oracle CRM Application Software.

Oracle Time Sheet: This is a customed based


Application Software to record our Lawyers time and a
complete Billing System to produce bill for our client.

All these three Application System are integrated and


linked each other and will give you a complete
information on a specific Client and Matter.

(iv) Oracle Office and HR Application: This is an


integrated Application System for Office and HR
services. For example, if you want to take your leave,
you need to input your leave request in to this
Application System

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(v) Folio Database: This database of Indonesian laws
and regulations includes regulations prepared by
SSEK, PHI and BAI, in both Indonesian and English
languages. PHI’s master compilation of all three
databases is stored on CD-ROMs. Lawyers can access
all three databases by clicking on the respective Folio
shortcuts. (See Appendix “E” for a list of the Folio
folders.)

(vi) ACCPAC: This application handles our accounting.

(vii) Delta View: This application compares the contents of


any two text files. It is installed on at least one
secretary workstation on each floor. To obtain a
document comparison, send the secretary an e-mail
containing the two files that you want to compare,
clarifying which is the original file and which is the
modified one.

(viii) Adobe Acrobat: Adobe Acrobat creates PDF files. All


users have Acrobat Reader. 20 users have Acrobat
Professional for editing PDF files.

(ix) Internet Browser: You can use the internet to conduct


research to support your work and office activities. Our
system support all kind of Internet Browsers such as
Mozilla FireFox, Google Chroome, Microsoft Internet
Explorer, etc.

(x) Lotus Notes Traveller: This is a feature of Lotus


Notes 9 Email that make you able to see, response and
create an email thru your Smartphone.

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(xi) Sametime Instant Messenging: Lotus Notes
Sametime instant messaging allows you to see which
of your co-workers are online and lets you chat with
them and make announcements. Chats are interactive,
real-time text conversations. Use chat if you need to
ask a question or start a discussion. Your online status
tells other people if you are available for online chats
and instant meetings. Online status is indicated by a
unique icon (see table below). You can send chat
messages and announcements to anyone who has an
active or away online status. People who are away will
see your messages when they return.

Status Icon Message


Offline No icon (name) is now offline.

Active I am active.

Away (name) is away or not using the computer now.


Do Not Disturb Do not disturb me.

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XV. Office Resources & Facilities

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Office Resources & Facilities

1. Secretaries: GA Department will ensure that the professional staff


have adequate secretarial support. Each lawyer normally shares his or her secretary
with one or more other lawyers. If a secretary is sick or away, the nearest secretary
should help out during her/his absence. If special arrangements need to be made for
secretarial support, please contact GA.

2. Photocopying/Binding: In an effort to provide efficient and effective


service to lawyers and staff, and to maintain quality, we provide in-house document
copying services, as well as collating, binding, hole punching and document
assembly. We have two Xerox photocopiers on the 14th floor and one on the 12th
floor. Charging more than 25 pages of photocopying to Office requires approval from
the Managing Partner and related Department.

a. Photocopying Control: Our Production Rooms record all


copying for reporting to the Accounting Department, sorted by client-matter. All
photocopies must therefore be charged to a specific client or office matter.

b. Photocopier Maintenance and Repairs: Our copiers are


regularly maintained and repaired as scheduled, or based on call-outs.

c. Out-of-office Document Photocopying: Out-of-office


document photocopying should be charged based on client matter.

3. Dictation: The use of dictating equipment can be an efficient and


cost-effective means of drafting documents for typing by secretaries. Dictaphones
are available from GA.

4. Document Delivery

a. Hand Delivery: Letters and documents should be taken or


sent to the mail room for sorting and delivery. Hand delivery is an expensive way to
deliver documents or letters. A fax may be faster and more cost-effective.

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b. After-Hours Service: No hand delivery after office hours can
be guaranteed unless a request is made to GA Department with sufficient notice
before the end of the working day, to allow for special arrangements to be made.

c. Internal Delivery: Fax messages, telephone messages,


documents completed by Production Room, and mail received from Reception are all
delivered to the in-tray of the secretary or other person concerned.

d. Personal Deliveries: Office Boys/Messengers are not


available to perform personal errands (e.g., picking up laundry, paying personal
invoices, delivering personal parcels to the post office, etc). Office messengers will
only deliver documents and other items that relate to the Firm’s business.

5. Mail

a. Incoming Mail: The messengers collect mail from the post


office once a day. The mail is immediately sorted in the [mail room] [?] by the
messenger, who will distribute it to the persons concerned. The messenger should
make sure that everything is distributed before leaving the office at the end of the
day.

b. Outgoing Mail: The secretary and the messenger will handle


outgoing mail. Please send or hand deliver your mail to your secretary, who will
arrange for its dispatch. Any personal mail (including local mail) must be paid for
when delivered to your secretary.

c. Courier Services: We have retained RPX as our domestic


courier. Please use this service for dispatching regular mail, such as newsletters,
statements, reminders and all other ordinary correspondence to be delivered to
places too far from the office for a messenger to deliver. Please complete the
dispatch form available at Reception. This form is needed in order to allocate
charges properly. Reception delivers all completed dispatch forms to the Accounting
Department for OPE billing purposes.

For international courier services we use DHL. Please complete a dispatch form,
available from Reception. Reception delivers all completed dispatch forms to
Accounting Department for OPE billing purposes.

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We use our own messengers to collect and deliver urgent documents within Jakarta.
Your secretary will handle the delivery receipt.

6. Telephones:

a. Telephone Service Standards for all Employees: When a


client calls the Firm, the Receptionist answers with the Firm’s name. Once the
caller’s enquiry is clear, the call should be transferred to the appropriate person. It is
important to pick up an operator’s extension call within three rings to avoid the client
becoming frustrated by the delay. Prompt attention is one of the keys to good
service.

b. Voice Mail: You should personalize the voice mail message for
your telephone extension. This tells the caller that they have reached the correct person in
case they wish to leave you a message when you are not available. Please test your recording
to make sure it is clear.

c. Telephone System Procedures: All outgoing non-local calls


should be logged by secretaries/staff and reported to Accounting Department. All
calls requested through Reception should be recorded and reported to Accounting
Department. Client matters must be given for OPE billing purposes. The
Receptionist will prioritize incoming calls.

d. Polycom Teleconferencing Facility: Polycom


teleconferencing equipment is available in all Conference Rooms.

7. Fax: The Firm has four fax machines in the Production Room for
sending and receiving faxes. All outgoing faxes must be logged for OPE billing
purposes. All faxes must bear the correct fax number and client/matter number.
Lawyers and staff should not take incoming faxes from the fax room without logging
the fax in the fax receipt book. If you require additional fax services after office
hours, please contact GA Department with your request, providing sufficient notice.

8. Digital Video Camera: We have a digital video camera for office use.
It is used for recording our Wednesday class and for other training or general office

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purposes. Please contact GA Department and fill in the log book if you wish to
borrow it.

9. Laptop Computers: The office has five laptop computers for office
use. Please notify the ICT Manager and fill in the log book (stating the client name) if
you wish to borrow one. You should not normally borrow the laptop for more than
one week at a time.

10. Presentation Aids: Projector is available from ICT Department.

11. Office Vehicles: Office vehicles should be booked through


Reception. Due to the limited availability of office vehicles, they are booked on a
“First Come, First Served” basis. The driver should not be asked to wait for lengthy
periods, as a long wait for one user may prevent others from using the vehicles.

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XVI. Office Premises

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Office Premises

1. Floor Plans: SSEK’s offices cover an area of 1,390.54 square


meters on the 14 Floor and 959.26 square meters on the 12 th Floor of Mayapada
th

Tower.

2. No-Smoking Policy: Smoking is prohibited by law anywhere in our


office except for the designated smoking area in the building.

3. Visitors: Clients and other visitors must be accompanied by lawyers


or staff. Ex-employees should not be allowed to wander around the office. As with
clients and other visitors, they must be asked to wait at Reception to be
accompanied. For security reasons, all visitors are recorded in a log book and
issued a visitor’s badge by building security.

4. Reception Area: The Reception Area must be staffed at all times.


The receptionists are responsible for managing the Reception Area. The area must
be kept clean: dirty cups should be removed from the coffee table, plants should be
kept in good condition, etc. Although the receptionists may request the help of office
services/office boys, it is the responsibility of the receptionists (under GA) to keep
this area presentable. Especially during peak hours, when most clients arrive for
meetings in the office, employees should not wander around or gather in the
Reception Area.

5. Lawyer Rooms: Please make every effort to keep your office work
area clean and organized in order to portray an environment of professionalism at all
times. Do not stick or pin items to the walls because this causes damage or marks.
Do not leave food in your office. Any food in the drawer or desks may attract
cockroaches and other vermin.

6. Secretarial Stations: A secretary may put personal ornaments on


the shelves surrounding her or his station. However, because secretarial stations are
located in an open plan area, the ornaments must not be obstructive. It is the
secretary’s responsibility to keep his or her station tidy, clean and well maintained.

7. Main Switchboard: The Firm has telephone switchboards on the 14 th


floor (2 units) and the 12th floor (1 unit). Our three Receptionists take all incoming

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calls and handle some outgoing calls. During lunchtime, one secretary goes on
standby at Reception. The telephone system goes to night service recording
machine from 9 p.m. to 8.00 a.m. During this period, callers can record messages.
The receptionists will transcribe all such messages the next day at 8.00 a.m.

8. Conference Rooms: Bookings for all conference rooms are


coordinated by Reception. Please inform Reception if you need to book a room or if
your booking is no longer required. To minimize interruption during a conference,
any incoming calls directed to the conference room should be put through the
ordinary telephone and not the Polycom system, unless instructed otherwise. There
are seven conference rooms: Aceh Room, Nias Room and Lombok Room on the
12th Floor; Madura Room, Toraja Room, Bali Room and Java Room on the 14 th Floor.
The firm discourages prolonged use of the conference room. If there is a need for a
room for a project, use of an available project room should be arranged through GA.

Anyone serving beverages in a conference room should arrange for all cups, etc., to
be cleared away on completion of the meeting.

9. Rest Rooms: Rest rooms on each floor are the responsibility of the
Mayapada building management. However, as tenants we should keep them clean
and tidy. An executive toilet is also available.

10. Ablution Room: An Ablution (Wudhu) room is located on each floor,


near the restrooms. Although it is Mayapada building management’s responsibility to
clean this area, employees should help to keep it clean and tidy.

11. Mushola: A Mushola room is located on each floor. Responsibility


for this room lies with the employees who use it regularly.

12. Coffee Room, Dining Room and Pantries: GA Department is


responsible for the maintenance of the coffee room, dining room and pantries and the
ordering of kitchen supplies. It is the responsibility of all staff to keep the coffee
room, dining room and pantries clean and tidy.

a. Coffee Room: A coffee room is available on the 14th floor for


all lawyers and staff. Please use it appropriately. The firm discourages prolonged
use of the coffee room.

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b. Beverages and Snacks for Clients: Although the office
girls/office boys may assist in the preparation of beverages for clients, it is the
responsibility of the lawyers and secretaries to make sure that appropriate beverages
and snacks are ordered for the client.

(i) Coffee Machine: A coffee machine and tea pots are


available for client meetings. They are stored in the 14 th
floor pantry. If you need to serve other beverages in a
client meeting, please contact GA Department.

(ii) Cups of Coffee/Tea/Water/Soft Drinks: Coffee, tea


and water are available from the dining room and each
pantry. Soft drinks should be organized through GA
Department.

(iii) Light Lunch: When a meeting goes through lunchtime,


the client should be offered lunch. This can be ordered
from a nearby food outlet. Please contact GA
Department.

c. Beverages for Lawyers and Staff: Laywers and staff may


help themselves to coffee, tea, water and other available drinks at any time.

d. Refrigerator: The refrigerators in the pantries are for storing


office food. Lawyers and staff may also put their personal food in the refrigerators.
However, they must remember that the refrigerator is only for temporary storage and
storage space is limited. It is the office services/office boys’ responsibility to clean
the refrigerator under the GA’s supervision. They will throw away any food left in the
refrigerator too long.

13. Furniture and Equipment: The Firm provides each professional and
support staff with furniture and equipment appropriate to their needs. Repairs or
relocations should be arranged through GA Department. Special requests for items
not normally provided should be directed to GA Department in writing, to be
submitted with appropriate costing and comments to the Managing Partner. GA

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Department should also be informed of broken or damaged furniture in your working
area.

14. No Smoking Policy: A no-smoking policy is to be observed in the


office. Lawyers and staff may not smoke in the common areas, i.e., corridors, lobby,
dining room, pantry and other public places.

15. Office Electricity and Air-conditioning

a. Electricity and AC Overtime Calculation: To minimize


expenses arising from overtime air-conditioning, air-conditioning is usually only
available in our office during the following hours:

8 a.m. to 6 p.m. Monday to Friday


8 a.m. to 4 p.m. on Saturdays
10 a.m. to 4 p.m. on Sundays and public holidays (upon
request)

Use of air-conditioning outside these hours requires prior approval from a member of
Management.

Monday to Friday: Electricity from 6 p.m. to 9 p.m. will be calculated and charged to
clients on a pro-rated basis. AC overtime from 6 p.m. to 8 p.m. will be calculated and
charged to clients on a pro-rated basis. Electricity and AC overtime after these hours
will be provided only upon request by a lawyer approved by a member of
Management, to be calculated and charged to a particular client.

Saturdays: Electricity and AC overtime from 1 p.m. to 4 p.m. will be calculated and
charged to clients on a pro-rated basis. Electricity and AC overtime after 4 p.m. will
be provided only upon a request by a lawyer being approved by a member of
Management, to be calculated and charged to a particular client.

Sundays and Public Holidays: Electricity and AC overtime will be provided only
upon a request by a lawyer being approved by a member of Management, to be
calculated and charged to a particular client.

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b. Overtime Request: To facilitate, expedite and assist
Accounting, Billing and GA Department in calculating the overtime for secretarial and
supporting staff and electricity and AC to be charged to clients before the final
overtime electricity and AC invoice arrives from the building management, requests
for signatures from attorneys or managers should be made one day at the latest after
the overtime occurs.

After the attorney or manager concerned signs the overtime request form, the
secretary submits it to GA Department (in the case of electricity and AC overtime) or
to Accounting Department (in the case of secretarial and support staff overtime).
This prevents any delays in overtime payments to staff or invoicing to clients.

c. Electric Fans: GA Department provides electric fans for


people who need to work outside the air-conditioning operation hours described in
sub-section a above. Personnel requiring fans should complete a logbook available
from GA Department during office hours. The fans must be returned the next day.
Please call GA Department for collection.

16. Building Services: From time to time the building management may
conduct various maintenance activities on the electrical system, air-conditioning,
alarm system, sprinkler/smoke detectors and spray pesticides. The building
management will notify GA Department in advance and GA Manager will then inform
everyone.

17. Maintenance, Repairs and Office Cleaning: Office girls/office boys


are assigned to each floor to handle general day-to-day cleaning, including
vacuuming, emptying rubbish bins and so on. Carpet shampooing of corridors is
carried out twice a year. Carpet shampooing of lawyers’ rooms and conference
rooms is carried out annually. For additional cleaning or for pest control services,
please contact GA Department.

18. Reserved Office Parking Area: The Firm provides 44 reserved


parking spaces in Mayapada parking lot to be used for office and Management
vehicles. All lawyers and other professionals who bring a vehicle to work and park it
in the office parking area during office hours will be given a parking sticker. To obtain
a parking sticker, please give GA Department a photocopy of the vehicle’s STNK

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(Surat Tanda Nomor Kendaraan) to be reported to the Building Management.
Parking stickers are renewable annually upon return of the old sticker.

The Firm will reimburse parking costs for occasional parking in the office carpark,
based on evidence in the form of a parking receipt. Parking cost reimbursement is
not given for vehicles that are dropping off or collecting you.

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XVII.Office Security & Emergency
Procedures

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Office Security & Emergency Procedures

1. General: The safety of office personnel and protection of the valuable


records and materials kept in the office as well as office and personal property
require proper security practices.

- Do not store money or valuables in an unlocked drawer.

- Do not leave drawers unlocked.

- Do not keep substantial amounts of money or other valuables


in the office.

- Do not give the keys to your drawers to other parties.

- Please report any loss to GA Manager or the Managing


Partner, for further action.

- No people other than employees of the Firm may wander


unescorted through the office. It is a matter of common
courtesy to accompany clients and visitors to and from the
exits or other office areas.

- Notify the receptionist if anything unusual occurs. A stranger


in the office, a threatening phone call or letter or anything
suspicious should be reported immediately to GA
Manager/Department.

- Each employee is responsible for the safety of his or her own


personal belongings. While the Firm has insurance, this does
not cover loss of mobile phones, handbags, wallets, purses or
other personal property.

2. Reception Area: Receptionists should remember that office security


is an important part of their job. Always be aware of everyone entering and leaving
the floor. If you do not recognize someone, ask their business and, if necessary, ask
for identification. Do not leave Reception unattended at any time. Please arrange

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coverage, even if it is for a few moments. If you are suspicious of anyone, please
call Building Security, GA Manager or the Managing Partner.

3. Building Security Services: Mayapada Tower provides 24-hour


security, seven days a week. The names and contact numbers of the Mayapada
Tower management are Pak Mahfud (0858-1022 5904) and Pak Yana (0815-8500).

4. Lawyers’ Rooms: Lawyers should lock their offices when leaving the
office in the evening.

5. Goods Form – Building Security Control: The building


management require a goods pass form to be filled out by tenants who wish to
remove goods from the premises. This form is available from GA Department and
must be completed by any lawyers/staff who wish to remove goods from the office
premises. GA Department will obtain the building management’s approval.

6. Documents and Safekeeping: All original documents must be


secured in the office safe in the GA Department. Make a copy of the original
documents for the file before putting them in the safe. They should be put in a large
brown envelope and sealed, with a description of the contents, the matter description
and number, and the name of the lawyer handling the matter printed on the
envelope. Where documents are required from the office safe, you will need to
submit a form to GA Department and obtain the signature of the Partner-in-charge for
the particular client.

As a matter of principle, no original documents should remain overnight on desks or


work areas in lawyers’ offices. They should be put in locked filing cabinets or other
storage areas in the office. Nor should they be placed in files being returned to
Filing. Lawyers/secretaries should check each file prior to forwarding it to Filing to
ensure all original documents have been properly secured.

7. Emergency Procedures: There is an evacuation warning system on


all floors of the building to advise occupants of any emergency. The system is
controlled from the building control room. In special circumstances, such as a riot or
any other civil disturbance, the Mayapada Tower building management will take
precautions to protect their property. The Mayapada Tower emergency procedure
booklet on these topics can be found in Appendix “G”.

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a. Floor Wardens/Satgas: The Firm has assigned floor wardens
and deputy floor wardens for each wing of the office premises. Their duties are to
make sure that all floor occupants safely leave the premises and building at
evacuation time. In case of suspicious circumstances before an alarm goes off, the
floor warden should contact building security. (See Appendix “H” for a list of floor
wardens/Satgas.)

b. Fire Drills: Fire drills ensure that correct procedures are


observed during a fire and that the location of the fire escapes in the building is
known by all employees. Fire drills are essential to help minimize fire risk, prevent
possible loss of life or damage to property due to an outbreak of fire. It is essential
for everyone to comply with any fire drills.

8. First Aid: Medication is available from GA Department for minor


injuries in the office such as cuts and bruises.

9. Mayapada ID Card and Building Security: All employees are


issued with a building identity card with their name and photo. This identity card
should be carried when entering or leaving the building and be available for
inspection by Mayapada Tower security personnel. This identity card is the property
of SSEK and must not be misused. If an employee leaves the Firm, it must be
returned to GA Department.

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XVIII. Personnel Matters

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Personnel Matters

1. Fingerprint Access: Attorneys will use a fingerprint to enter the


office. Fingerprint access also functions as an attendance record. [The attorney
shall also use the fingerprint access when leaving the office.]

2. Discipline: As a service firm, we have to be disciplined. This applies


to everything we do: the quality of our work product, management, training, billing
and collection, and so on.

3. Appearance: As a service firm we need to impress our clients.


Clean and neat employees help to demonstrate to our clients the Firm’s general
quality. Everyone should pay attention to his or her appearance. You should always
appear smart, since clients often visit our premises. Your clothing and physical
appearance (hair, face, etc.) should be clean and tidy. Trainers and sandals should
not be worn at any time during office hours, only on weekends or public holidays.

4. Face Book: The face book contains the photos and names of all
lawyers and staff and includes their home address and telephone number. This
directory is updated regularly by the Communications Department.

5. Personnel Records: Personnel records are kept by the GA. They


include your job application, resume and all records about your employment.
Information in your file will not be released to outside sources unless required by law.
If you give your approval, salary details will be released to banks/financial institutions
that have requested credit references for loans. You can see your own salary details
on request.

6. Leave:

(a) General Requirements: All absences from work must be


covered by a completed Request for Leave form stating the period and reason for the
absence. Leave should be planned in advance and taken at times that to the extent
possible is compatible with the individual’s work responsibilities and the Firm’s
needs. The timing of leave should be cleared with your direct supervisor or Partners
and the Managing Partner. Wherever possible, the application should be submitted

467678 109
sufficiently in advance (at least 14 days) to enable the Managing Partner to make
alternative arrangements to cover the absence.

(b) Annual Leave: Full time emmployees are entitled to 12


working days’ holiday per calendar year. Certain level are entitled for 15 working
days’ holiday per calendar year.

Unused leave cannot be carried forward except in exceptional circumstances of


heavy work load with the approval of your immediate supervisor and the Managing
Partner.

No annual leave is allowed to be taken if you have resigned from the Firm, except
with the approval of immediate supervisors and the Managing Partner.

(c) Maternity Leave: In accordance with applicable manpower


regulations, female employees are entitled to three months maternity leave which
generally should begin six weeks before the expected date. To apply for maternity
leave, a female employee must discuss it with her direct supervisor or Managing
Partner at least three weeks before hand, showing a doctors certificate. A two-day
paid leave (paternity leave) may be granted to male employees, in the case of his
wife giving birth to their child.

(d) Special Leave:

(i) Bereavement: Paid leave up to two days may be


granted upon the death of an immediate member of your family, i.e., parents, and
children, brothers and sisters and mother or father-in-law.

(ii) Leave for Pilgrimage: In accordance with prevailing


law, an employee may take a Pilgrimage Leave. Pilgrimage Leave is 40 days or sooner
than that. An employee must make a request with the following guidelines:

- an employee must have been employed for


three years to be eligible to apply;
- an employee must apply for such leave three
months bfore taking it, by discussing it with

467678 110
his/her direct supervisor and the Managing
Partner submit proof of trave arrangement;

7. Recruitment: The Firm is always on the look-out for top quality legal,
secretarial and general staff members in addition to those we already employ.
Applications for lawyer positions are handled by the Recruiting Partners. The
recruiting team for lawyer internships consists of a Partner, a Senior Associate and
the Communications Director. From time to time, we hire additional staff members
referred by existing members of staff. We find that conscientious referrals can result
in valuable additions to our staff. Applications for staff positions are handled by GA.

8. Termination of Employment: An employee resigning from the Firm


must provide an appropriately timed resignation letter. Upon approval of his/her
resignation an employee must arrange transfer of matters for which the departing
employee is responsible. The Managing Partner will provide a termination checklist.

9. Personal Information: A Personnel Data Form is completed by each


new employee and returned to GA Department. Please ensure that you inform GA
Department of any change in your address, telephone numbers, marital status or
other personal data in order to keep your personal record up-to-date. The Firm will
not release personal data to non-Firm employees or outside agencies.

10. Availability of Lawyers: Lawyers must be reachable at any time so


that our obligations to our clients can be fully discharged.

11. Professional Memberships: The Firm will bear the cost of


reasonable relevant professional membership including Peradi membership based
on levels and dicretion from the Management. Associates should seek the approval
of the Partners.

12. Directorships: It is the general policy of the Firm that no Partner or


associate in the Firm may serve as a Director or Commissioner at any company,
including their own or family company. Any exception to this policy must be
approved by the Management at the Partners Meeting.

13. Working Commitment: During your employment with SSEK, you


may have no working relationship or work contract or any other contract with any

467678 111
party other than SSEK, since that might prevent you from devoting your time to your
work in SSEK. Without the prior written approval of the Managing Partner, you may
not accept any work assignment from a third party, whether or not it is in the same
line of business as SSEK, and whether or not the work is legal in nature, including
but not limited to working in your own business.

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XIX. Miscellaneous

467678 113
Miscellaneous

1. Client Confidentiality: When the Firm handles confidential client


matters that have become news topics in local or foreign media, no SSEK employees
may give out any information regarding the client matter to any other party without
approval from Management.

a. Do not be provoked by the influence of the press.

b. If you are asked to give information or comments on any case,


report to the Management or the Partner in charge.

c. Any telephone call from an unknown person seeking


information or asking to talk to a Partner or associate regarding
a client should be noted down. The telephone number of the
person must be recorded with a promise that we will call them
back. The Partner or Associate concerned should then be
informed.

d. For any guest seeking to meet an attorney, the secretary of the


attorney concerned should be informed first.

e. Any attorney expecting a guest should inform their secretary.

f. Receptionists shall not permit unknown people to enter the


office or wait in the lobby before determining their identity.

g. Any person acting suspiciously should be immediately asked


to leave the office.

2. Gifts from Clients or Other Professionals: The Firm's policy is to


discourage gifts from clients. The Firm strictly prohibits the receipt of funds/money
from clients and/or other professionals. However, it is recognized that in some cases
where the client would be offended by declining, and provided that the amount is not
excessive, it may be unavoidable to accept gifts. In such cases, please notify the
Managing Partner, who will maintain a record of such gifts. With regard to
funds/money, the firm will return it to the giving party.

467678 114
3. Use of Mobile Phones: Mobiles should never be taken into client
meetings. We must appear focused entirely on the client and his or her issues. If we
appear to be distracted, the client feels that we are not doing our best for the client.
The only exceptions are litigation issues and transaction closings, where we need to
be contactable for the client's benefit. If a lawyer asks a secretary or receptionist to
call a client, do not call the client's mobile phone without the lawyer's permission.
Clients prefer not to be called by a receptionist or secretary and then be asked to
hold. Secretaries/Reception should always call the office phone number. A lawyer
should call the client's mobile number in person.

4. Travel Agents: The Firm has appointed the following two travel
agents to make all necessary bookings for business trips:

a. Anta-Vaya Tour & Travel


Operational Hours: 08:00 – 17:00 Monday to Friday
PIC: Miss Inung/Safitri/Rachel
Jl. Batu Tulis Raya No. 38
Gambir, Jakarta Pusat 10120
Tel. +62 21 2922 7922
Email: sseklegalconsultant@antavaya.com
Emergency only - Outside office hours: Tel. +62 21 2922
7999
Email: contactcenter@antavaya.com

b. Smailing Tours & Travel


Operational Hours: 08:30 – 16:30 Monday to Friday
08:45 – 13:30 Saturday
PIC: Miss Betty/Lusia/Ulpah/Cecilia
Ms. Yanty (Supervisor)
Graha Irama Branch Office 2, 2nd floor, Kuningan
Jl. H.R. Rasuna Said Kav. 1-2 Blok X-1
Jakarta Selatan 12950
Tel. +62 21 29110500
Fax. +62 21 29110507
Email: jse@smailingtour.co.id
Emergency only - Outside office hours: Tel. +62 21 2922 0000

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c. HD Tours & Travel
Operational Hours: 09:00 – 17:00 Monday to Friday
PIC: Ms. Ati
Ruko Margaguna
Jl. Radio Dalam Raya No. 6
Tel. +62 21 726 4309 Ext. 205
fax. +62 21 726 4307
Email: ati@hdtours.co.id
Emergency only - Outside office hours: Tel. +62 8119846154

d. Win's Tour & Travel


Operational Hours: 09:00 – 17:00 Monday to Friday
09:00 - 13:00 Saturday
PIC: Miss Claudia/Acha
Mayapada Tower, Lt. 18
Jl. Jend. Sudirman Kav. 28
Jakarta Selatan 12920
Tel. +62 21 521 0877
Fax. +62 21 521 0876
Email: winstravel@yahoo.com

The Firm’s account may not be used for personal trips.

467678 116
LIST OF APPENDICES

I
Appendix A

Indonesian Advocates Code of Ethics issued by Peradi

INDONESIAN ADVOCATE WORKING COMMITTEE

INDONESIAN ADVOCATES’ CODE OF ETHICS

INDONESIAN BAR ASSOCIATION (IKADIN)


INDONESIAN ADVOCATES ASSOCIATION (AAI)
INDONESIAN LEGAL COUNSELS ASSOCIATION (IPHI)
INDONESIAN ADVOCATES AND LAWYERS ASSOCIATION (HAPI)
INDONESIAN LAWYERS ASSOCIATION (SPI)
INDONESIAN LEGAL CONSULTANTS ASSOCIATION (AKHI)
CAPITAL MARKET LEGAL CONSULTANTS ASSOCIATION (HKHPM)

RATIFIED ON MAY 23, 2002

COPIED AND DISTRIBUTED BY THE LOCAL COMMITTEE FOR THE


INDONESIAN CODE OF ETHICS TEST DKI JAKARTA 2002

I
INDONESIAN ADVOCATES’ CODE OF ETHICS

PREAMBULE

Whereas professional organizations should have a Code of Ethics imposing


obligations and at the same time providing legal coverage to each of its member in
performing their profession.

Advocates as an honorable profession (officium nobile) which in the performance of


its profession shall be under the protection of the law, regulations and the Code of
Ethics, shall have freedom based on the honor and personality of the Advocate
holding firmly to Independence, Honesty, Secrecy and Openness.

Whereas the Advocate profession is a law enforcer equal to other law enforcer
agencies, therefore, they shall mutually respect each between colleagues and to
other law enforcers.

Therefore, every Advocate shall maintain their professional image and honor, loyal
and upholding the Code of Ethics and Professional Oath, the implementation of
which is under the supervision of the Honorary Council as an institution to which the
existence have been and must be acknowledged by every Advocate without any
prejudice to the origin of the professional organization and membership, which at the
time of Professional Oath implicates acknowledgement and compliance to the
prevailing Advocates’ Code of Ethics.

Therefore, the Indonesian Advocates’ Code of Ethics shall be the highest regulation
in the professional performance, which guarantees and protects but at the same time
imposing obligations to every Advocate to be honest and responsible in its
professional performance either to the client, court, state or the public, and primarily
to their own self.

II
CHAPTER I

GENERAL PROVISIONS
Article 1

As intended with:

a. Advocates shall be individuals in the practice of providing legal service, either


in court or outside the court fulfilling qualifications based on the prevailing
regulations, either as an Advocate, Lawyer, Legal Councils, Practicing
lawyers or as legal consultants.
b. Clients shall be individuals, legal entities or any other entities receiving
services and or legal assistance from Advocates.
c. Colleagues shall be individuals or those that practice law as Advocates in
accordance with the provisions of the prevailing regulations.
d. Foreign Colleagues shall be Advocates that are of non-Indonesian
nationalities practicing law in Indonesia in accordance with the provisions of
the prevailing regulations.
e. Honorary Council shall be an institution or entity formed by the advocate
professional organization having the function and capacity to supervise the
implementation of the Advocates’ code of ethics and has the right to accept
and examine complaints of an Advocate deemed to have violated the
Advocates’ Code of Ethics.
f. Honorarium shall be payment to Advocates as a compensation fee based on
consensus and or agreement with the client.

CHAPTER II
ADVOCATES’ PERSONALITY
Article 2

Indonesian Advocates shall be of Indonesian nationalities believing in One Almighty


God, having noble attitude, honest in upholding justice and truth based on high moral
standards, noble and supreme, and in the performance of its duties shall uphold the
law, the Constitution of the Republic of Indonesia, Advocates’ Code of Ethics and
oath of office.

Article 3

a. Advocates may refuse to provide advice and legal assistance


to any person requiring legal service and or assistance based on a consideration that
it is not appropriate with the Advocate’s skills and conflicting with the advocate’s
conscience, but shall not refuse on the basis of a difference in religion, beliefs, race,
descendant, sex, political ideology and social status.
b. Advocates in performing their duties shall not merely with the purpose of
obtaining material compensation, but primarily to uphold the Law, Truth and
Justice.
c. Advocates in performing their duties shall be free and independent and shall
not be influenced by anyone and shall be obliged to defend human rights in
the rule of law state of Indonesia.
d. Advocates shall be obliged to maintain colleague solidarity.

III
e. Advocates shall be obliged to provide legal assistance and advocacy to
colleagues alleged or indicted in a criminal case by request or appointment of
the professional organization.
f. Advocates shall be unwarranted to perform other work that may harm the
freedom, dignity and honor of the Advocate.
g. Advocates shall always uphold the Advocate profession as a noble profession
(officium nobile).
h. Advocates in their professional performance must be polite to others, but shall
be obliged to maintain the advocate’s right and dignity.
i. Advocates appointed to any State position (Executive, Legislative and
Judicative) shall be unwarranted to practice as an Advocate and their name
shall not be permitted to be cited or used by anyone or by any office in a case
which is in process/in progress so long as the Advocate is in such position.

CHAPTER III
CLIENT RELATIONSHIP
Article 4

a. Advocates handling civil cases shall prioritize amicable


settlements.
b. Advocates shall be unwarranted in providing information which maybe
misleading to clients pertaining to cases that are currently being handled.
c. Advocates shall be unwarranted in guaranteeing the client that the case being
handled will win.
d. In determining the amount of honorarium, Advocates shall be obliged to
consider the client’s ability.
e. Advocates shall be unwarranted to encumber unnecessary costs to clients.
f. Advocates in handling pro bono cases must provide equal attention as to
cases in which the Advocates receives service money.
g. Advocates must reject to undertake cases that the Advocate belief there is no
legal basis.
h. Advocates shall be obliged to hold official secrecy pertaining to matters
informed by the client based on trust and shall be obliged to maintain such
secret upon termination of the Advocate and client relationship.
i. Advocates shall be unwarranted to relieve the duty carried by the Advocate at
such a time unfavorable to the client or at such a time the duty may incur
irreparable losses to the concerned client, without prejudice to the provision
as intended in article 3 letter a.
j. Advocates handling a joint interest from two or more parties must fully
withdraw from the handling of those interests, if in the future conflicts of
interest arise between the concerned parties.
k. The Advocates’ right of retention to the client shall be acknowledged so long
as it does not incur loss to the client’s interest.

CHAPTER IV
COLLEAGUE RELATIONSHIP
Article 5

a. Relationship between the Advocate’s colleagues must be


based on mutual honor, respect and trust.
b. Advocates in referring to colleagues or if facing each other in court, should
not use impolite words either verbal or written.

IV
c. Complaints towards the actions of colleagues deemed contradictory to the
Advocates’ Code of Ethics must be submitted to the Honorary Council for
investigation and shall be unwarranted to be broadcasted through mass
media or any other method.
d. Advocates shall not be permitted to snatch or take away clients from their
colleagues.
e. If the client wishes to change Advocates, therefore the new Advocate shall
accept the case only after receiving evidence that the power of attorney to the
first Advocate has been revoked and obliged to remind the client to fulfill any
remaining obligations to the first Advocate.
f. If a case was to be delivered by the client to the new Advocate, therefore the
first Advocate shall be obliged to deliver all letters and other necessary
information to handle such case, by taking into account the Advocate’s right
of retention towards such client.

CHAPTER V
PERTAINING TO FOREIGN COLLEAGUES
Article 6

Foreign Advocates practicing in Indonesia based on the prevailing regulations must


comply and obey this Code of Ethics.

CHAPTER VI
METHODS IN HANDLING OF CASES
Article 7

a. Letters sent by an Advocate to colleagues in a certain case may be disclosed


to the judge if deemed necessary except if such letter has been drawn up with
a “Sans Prejudice” note.
b. The contents of conversations or correspondences among Advocates in the
framework of amicable settlement, but was unsuccessful, shall be
unwarranted to be used as evidence in court.
c. In on-going civil cases, Advocates shall only contact the judge if together with
the counterpart Advocate, and if letters are delivered, including letters having
“ad inforandum” nature, therefore, instantly a copy of such letter should be
mandatory to also be delivered or sent to the counterpart Advocate.
d. In on-going criminal cases, Advocates shall only contact the judge if together
with the public prosecutor.
e. Advocates shall be unwarranted to teach and or influence witnesses brought
forward by the counterpart in civil cases or by the public prosecutor in criminal
cases.
f. If the Advocate is aware that someone has appointed an Advocate pertaining
to a certain case, therefore communication with such person pertaining to a
certain case must only be done through the concerned Advocate.
g. Advocates shall be free in issuing statements or opinions stated in the court in
the framework of a case defense being the Advocate’s responsibility either in
an open hearing or closed hearing stated proportionately and shall not be
excessive and that for such shall have a legal immunity either civil or criminal.
h. It shall be mandatory for Advocates to provide free legal assistance (pro deo)
for incapable people.
i. It shall be mandatory for Advocates to convey notices regarding court
decisions to the client pertaining to cases being handled in a timely manner.

V
CHAPTER VII
OTHER PROVISIONS REGARDING THE CODE OF ETHICS
Article 8

a. The Advocate profession shall be a noble and honorable profession (officium


nobile), and therefore in its professional performance as a law enforcer in the
court shall be equal to the Prosecutor and Judge, which in the performance of
this profession shall be under the protection of the law, regulations and this
Code of Ethics.
b. Advertising merely to attract people shall be prohibited including installation of
signposts with excessive dimension and or form.
c. The Advocate’s office or its branch shall be unwarranted to be organized in a
certain place that may damage the position and dignity of the Advocate.
d. Advocates shall be unwarranted to permit persons that are not Advocates to
attach their names as Advocates in the signposts of Advocate offices or
permit persons that are not Advocates to introduce themselves as Advocates.
e. Advocates shall be unwarranted to permit its unqualified employees to handle
cases or provide legal advice to clients verbally or in writing.
f. Advocates shall be unwarranted to seek self publicity through the mass media
and or to attract public attention pertaining to his actions as an Advocate
regarding on-going or past cases, except if the information provided shall be
for the purpose of upholding the law principles mandatory for every Advocate
to defend.
g. Advocates may withdraw from cases that are being handled and or will be
handled if differences arise and that an agreement is not met regarding the
handling of such case with the client.
h. Advocates previously holding positions as Judge or Clerk of Court of a
judiciary institution, shall be unwarranted to hold or handle cases ruled by the
court to where the Advocate had worked previously for the past 3 (three)
years since resigning from such court.

CHAPTER VIII
CODE OF ETHICS IMPLEMENTATION
Article 9

a. Every Advocate shall comply and obey this Code of Ethics.


b. The Honorary Council shall undertake the supervision for the implementation
of this Code of Ethics.

CHAPTER IX
HONORARY COUNCIL
First Part
GENERAL PROVISIONS
Article 10

1. The Honorary Council shall be authorized to examine and administer justice


for cases of Code of Ethics violations.
2. Examination of complaints may be performed in two levels:
a. Branch/Regional Honorary Council level
b. Central Honorary Council level
3. The Branch/Regional Honorary Council level shall examine complaints in the
first level and the Central Honorary Council level in the last level.
4. Any cost incurred shall be charged to:

VI
a. Branch/Regional Executive Board to where the reported party is
member at the Branch/Regional Honorary Council level;
b. Central Executive Board at the Central Honorary Council level to
where the reported party is member of the organization;
c. Complainant/Reported party.

Second Part
COMPLAINTS
Article 11

1. Complaints may be submitted by the interested parties and those that feel
damaged, such as:
a. Clients
b. Colleagues
c. Government officials
d. Community members
e. Central/Branch/Regional Executive Board of the professional
organizations to where the Reported party is member.
2. Other than for the interest of the organization, the Central Executive Board or
the Branch/Regional Executive Board may act as the complainant for matters
in connection with the interest of the law and public and other matters equal
to such.
3. Complaints that may be submitted shall only relate to violations of the
Advocates’ Code of Ethics.

Third Part
Complaint Procedures
Article 12

1. Complaints to Advocates as the reported party deemed to have violated the


Advocates’ Code of Ethics must be submitted in writing accompanied by the
reasons to the Branch/Regional Honorary Council or to the Branch/Regional
Executive Board to where the reported party is a member.
2. If a certain place has no Branch/Regional Organizations, the complaint shall
be submitted to the nearest Branch/Regional Honorary Council or the nearest
Central Executive Board.
3. If the complaint is submitted to the Branch/Regional Executive Board,
therefore such Branch/Regional Executive Board shall forward to the
Branch/Regional Honorary Council authorized to examine such complaint.
4. If the complaint is submitted to the Central Executive Council/Central
Honorary Council, therefore such Central Executive Council/Central Honorary
Council shall forward it to the Branch/Regional Honorary Council authorized
to examine such complaint either directly or through the Branch/Regional
Executive Council.

Forth Part
FIRST LEVEL EXAMINATION BY THE BRANCH/REGIONAL
HONORARY COUNCIL
Article 13

1. The Branch/Regional Honorary Council after receiving the written complaint


accompanied by evidences deemed necessary, shall deliver a notice letter no
later than 14 (fourteen) days with a registered/special express delivery to the
reported party regarding such complaint by delivering the copy of the
complaint letter.

VII
2. No later than 21 (twenty-one) days the reported party must provide a written
response to the concerned Branch/Regional Honorary Council, accompanied
with evidences deemed necessary.
3. If in 21 (twenty-one) days the reported party has not provided a written
response, the Branch/Regional Honorary Council shall deliver a second
notice with a warning that if in 14 (fourteen) days since the date of such notice
no written response has been made available, therefore, the reported party
shall be deemed to have released its right to respond.
4. In the event the reported party does not deliver such responses as above
regulated and deemed to have released its right to respond, the
Branch/Regional Honorary Council shall immediately deliver its ruling without
the attendance of the concerned party.
5. In the event that the response has been received, therefore, no later than 14
(fourteen) days, the Honorary Council shall stipulate the day for hearing and
shall deliver proper summons to the complainant and the reported party to
attend the stipulated hearing.
6. Such notices shall have been received by the concerned no later the 3 (three)
days prior to the stipulated day of hearing.
7. The complainant and the reported party:
a. Must be present in person and shall not be represented by anyone
else, which if desired, the respective parties may be accompanied by
counsels.
b. Have the right to put forth witnesses and evidences.
8. In the first hearing attended by both parties:
a. Honorary Council shall explain the prevailing examination procedures.
b. Amicable settlement shall be possible only for complaints having civil
nature or only for the interest of the complainant and the reported
party and is not related directly with the organization or the public,
where the complainant shall revoke the complaint or a deed of
settlement drawn-up as a basis for the decision of the Brach/Regional
Honorary Council to have immediate binding legal force.
c. Both parties shall be required to state the reasons for the complaints
or defenses in turns, whereas evidences shall be examined and the
Branch/Regional Honorary Council shall hear witnesses.
9. If in the first hearing one of the party does not attend:
a. The hearing shall be postponed to the next hearing no later than 14
(fourteen) days by properly summoning the party failing to attend.
b. If the complainant has been summoned for 2 (two) times but does not
attend without sound reasons, the complaint shall be declared
discharged and the complaint shall not be able to be submitted again
with the same basis except with the opinion of the Branch/Regional
Honorary Council that the material of complaint relates to the public
interest or the organization’s interest.
c. If the reported party has been summoned for 2 (two) times but does
not attend without sound reasons, the hearing shall continue without
the attendance of the reported party.
d. The Council shall be authorized to past on a ruling without the
attendance of the reported party, having the same force as an
ordinary decision.

Fifth Part
BRANCH/REGIONAL HONORARY COUNCIL HEARING
Article 14

VIII
1. The Branch/Regional Honorary Council shall have hearings with an Assembly
of Judges made up of at least 3 (three) members, which one of them shall
double as Council Chairman, but must always maintain an odd number.
2. The Assembly may be made up of the Honorary Council or with the addition
of an Ad Hoc Honorary Council Member that shall be persons having
profession in the field of law and having knowledge and the spirit of the
Advocates’ Code of Ethics.
3. The Assembly shall be elected in the meeting of the Branch/Regional
Honorary Council held especially for such purpose and the Chairman of the
Branch/Regional Honorary Council as chairman of the meeting or if unable to
attend by the other oldest member of the Honorary Council.
4. In every hearing, the Honorary Council Assembly shall be obligated to
prepare or have someone prepare a minutes of meeting legalized and signed
by the Assembly Chairman presiding over the case.
5. The hearings shall be in closed hearings, whereas the decisions shall be
announced in open hearings.

Sixth Part
METHODS OF DECISION MAKING
Article 15

1. Upon examining and considering the complaint, defenses, evidences and


witnesses’ information, therefore the Honorary Council Assembly issue
Decisions in the form of:

a. To declare the complaint from the complainant shall not pass muster;
b. To accept the complaints from the complainant and to rule and pass
over sanctions to the reported party;
c. To reject the complaint from the complainant;

2. Decisions must contain considerations as its basis and referring to the


violated articles of the Code of Ethics.

3. The Honorary Council Assembly shall cast its decision by way of majority vote
and shall announce it in an open hearing with or without the attendance of the
concerned parties, after prior notice of the day, date and time of hearing to
the concerned parties.

4. Members of the Assembly lost in the voting shall have the right to make a
note of objection attached in the case dossier.

5. Decisions shall be signed by the Chairman and all the Assembly members, in
the event of absence for the signing of the decision, it shall then be cited in
such decision.

Seventh Part
SANCTIONS
Article 16

1. Punishments passed on in the decision shall be in the form of:


a. Simple warning
b. Stern warning
c. Temporary discharge
d. Discharge from the professional organization membership.

IX
2. Sanctions for the violation of the Advocates’ Code of Ethics shall consider the
weight or the nature of the violation:
a. Simple warning for minor violations
b. Stern warning for violations having serious nature or a repetition of a
violation and or ignorance of the previous given warning.
c. Temporary discharge for a certain time for serious violations,
ignorance and dishonor of the Code of Ethics or if a repetition of the
Code of Ethics violation after given a stern warning.
d. Discharge as member from the professional organization if the
violation is for the purpose and objective to destroy the image and
dignity of the Advocates’ profession that must be uphold as a noble
and honorable profession.
3. Sanctions for temporary discharge for a certain time must be followed by a
prohibition to perform the advocate profession either inside or outside the
courtroom.
4. Those that have been sentenced to temporary discharge for a certain time
and or discharge as member from the professional organization shall be
submitted to the Supreme Court to be known and registered in the Advocate
registry.

Eighth Part
DELIVERY OF DECISION COPY
Article 17

No later than 14 (fourteen) days since the pronounce of the decision, copy of the
Branch/Region Honorary Council decision must be delivered to:
a. The Reported Party/reported member;
b. The Complainant;
c. Central/Regional Executive Board of all professional organization;
d. Central Executive Board of each professional organization;
e. Central Honorary Council;
f. Agencies deemed necessary if the decision has obtained a binding legal
force.

Ninth Part
APPEAL LEVEL HEARING OF THE CENTRAL HONORARY COUNCIL
Article 18

1. If the complainant/reported party is not satisfied by the decision of the


Branch/Regional Honorary Council, he shall reserve the right to file an appeal
against such decision to the Central Honorary Council.
2. The submission of appeal with the memory of appeal, which is mandatory,
must be delivered through the Branch/Regional Honorary Council within 21
(twenty-one) days since the concerned has received the decision copy.
3. The Branch/Regional Honorary Council no later than 14 (fourteen) days after
receiving the appellant’s memory of appeal, shall deliver such copy to through
a special express delivery/registered mail to the other party as the appellee.
4. The appellee may submit a counter memory of appeal no later than 21
(twenty-one) days since receiving the memory of appeal.
5. If within the stipulated time frame the appellee has not submitted a counter
memory of appeal, he shall be deemed to have released such rights.
6. No later than 14 (fourteen) days since the brief has been completed with the
necessary materials, it shall be forwarded by the Branch/Regional Honorary
Council to the Central Honorary Council.

X
7. The submission of the appeal request shall postpone the decision of the
Branch/Regional Honorary Council.
8. The Central Honorary Council shall resolve with an assembly of at least 3
(three) members or more but must be in odd number in which one of them
shall double as the assembly chairman.
9. The assembly may be made up of the Honorary Council or added with the
Honorary Ad Hoc Council Members being persons in the legal profession field
and possessing knowledge and spirit of the Advocates’ Code of Ethics.
10. The assembly shall be elected in the Central Honorary Council meeting
especially convened for such purpose lead by the Chairman of the Central
Honorary Council or if unable to attend by the oldest member of the Council.
11. The Central Honorary Council shall resolve based on the materials in the
brief, but if deemed necessary may request additional materials from the
concerned parties or to directly summon them at their own expense.
12. The Central Honorary Council can receive the examination request directly
from cases forwarded by the Branch/Regional Honorary Council, provided
that such request is attached with a letter from both parties approving such
case to be examined directly by the Central Honorary Council.
13. Every provision applicable for the first level examination by the
Branch/Regional Honorary Council, shall be mutatis mutandis applicable for
examination in the appeal level by the Central Honorary Council.

Tenth Part
DECISION OF THE HONORARY COUNCIL
Article 19

1. The Central Honorary Council can affirm, amend or revoke the decision of the
Branch/Regional Honorary Council in self-ruling.
2. The decision of the Central Honorary Council shall be binding since
pronounced in an open hearing, with or without the attendance of the parties,
in which the day, date and time has been previously informed to the
concerned parties.
3. The decision of the Central Honorary Council shall be final and binding and
shall not be tested in any forum, including the National Consultation
(MUNAS).
4. No later than 14 (fourteen) days since the decision is pronounced, copy of the
Central Honorary Council decision must be delivered to:
a. Reported member/reported party either as the appellant or appellee;
b. Complainant either as the appellant or appellee;
c. The concerned Branch/Regional Executive Board;
d. The concerned Branch/Regional Honorary Council;
e. Central Executive Board of every professional organization;
f. Agencies deemed necessary.
5. If someone has been discharged, therefore the Central Honorary Council or
the Branch/Regional Honorary Council shall request the Central Executive
Board/Professional Organization to discharge the concerned from the
professional organization membership.

Eleventh Part
OTHER PROVISIONS REGARDING THE HONORARY COUNCIL
Article 20

The Honorary Council has the authority to perfect matters pertaining to the Honorary
Council that have been regulated in this Code of Ethics and or stipulate matters that
have not been regulated as such by a mandatory report to the Central Executive

XI
Board/Professional Organization for announcement and be known to every member
of each organization.

CHAPTER X
CODE OF ETHIC AND HONORARY COUNCIL
Article 21

This Code of Ethic shall be regulations pertaining to the Code of Ethics and
Provisions Regarding the Honorary Council to those performing the Advocate
profession, as the only Code of Ethics Regulation prevailing and effective in
Indonesia.

CHAPTER XI
TRANSITIONAL PROVISION
Article 22

1. This Code of Ethics is drawn up and initiated by the Indonesian Advocate


Working Committee, ratified and stipulated by the Indonesian Bar Association
(IKADIN), Indonesian Advocates Association (AAI), Indonesian Legal
Counsels Association (IPHI), Indonesian Advocates and Lawyers Association
(HAPI), Indonesian Lawyers Association (SPI), Indonesian Legal Consultants
Association (AKHI) and Capital Market Legal Consultants Association
(HKHPM) and declared to be effective to every person performing the
Advocate profession in Indonesia without exception.
2. It shall be mandatory for every Advocate to become member of one of the
professional organization as referred to in paragraph 1 of this article.
3. The Indonesian Advocate Working Committee shall represent the
professional organizations as referred to in paragraph 1 of this article in
accordance with the Joint Statement dated February 11, 2002 in connection
with the interest of the Advocates’ profession with the State agencies and the
government.
4. The professional organizations as referred to in paragraph 1 of this article
shall form Honorary Council as Joint Honorary Council, the structure of which
will be adjusted with this Advocates’ Code of Ethic.

Article 23

Cases of code of ethic violations that have not been examined and resolved or has
not been binding or in the appeal level examination, shall be examined and resolved
based on this Advocates’ Code Ethic.

CHAPTER XXII
CLOSING
Article 24

This Advocates’ Code Ethic shall come into effect since the effective date of the
Advocate Law.

Stipulated in : Jakarta
On the date of : May 23, 2002

XII
Appendix B

Associate Levels

XIII
Appendix C

Time Sheet Abbreviations

ABBR_CODE DESCRIPTION
AGMS Annual General Meeting of Shareholders
AGT agreement
AMDAL Environmental Impact Assessment
ANDAL Environmental Impact Statement
AOA Articles of Association
APIT Limited Importer's Identification Number
ATTN attention to
BI Bank Indonesia
BKPM Capital Investment Coordinating Board
BOC Board of Commissioners
BOD Board of Directors
BPN Land Office Agency
BPPN Indonesian Bank Restructuring Agency
C/W conference with
CCOW Coal Contract of Work
CCW conference call with
CF Correspondence File
CM capital markets
CML Capital Markets Law
COW contract of work
D/W discussion with
DD due diligence
DEC Decree
DEMR Department of Energy and Mineral Resources
DFT draft
DG Directorate General
DGCE Directorate General of Customs & Excise
DGFI Directorate General of Financial Institutions
DGI Directorate General of Immigration
Directorate General of Intellectual Property
DGIPR Right
DGT Directorate General of Taxation
DOC document
DOCS documents
DOF Department of Finance
DOI Department of Industry
DOIT Department of Industry and Trade
DOJ Department of Justice
DOLHR Department of Law and Human Rights
DOM Department of Manpower and Transmigration
DOT Department of Trade

XIV
ABBR_CODE DESCRIPTION
Dept Department
Extraordinary General Meeting of
EGMS Shareholders
EMF email from
EMT email to
EPO Exit Permit Only
FAX facsimile transmission
FGM Focus Group Meeting
FIL Foreign Investment Law
FILCO Foreign Invesment Law Company
FIN Finalize
GEN General
GMS General Meeting of Shareholders
GR Government Regulation
IUI Industrial Business License
IUP Mining Business License
IUT Permanent Business License
JVA Joint Venture Agreement
JVC joint venture company
KP Kuasa Pertambangan
L/A Legal Alert
LF letter from
LKPM Capital Investment Activities Report
LT letter to
LTR letter
M/W meeting with
MAGRE Management Agreement
MEMO memorandum
MIGAS Directorate General of Oil and Gas
MIN Minister
MOI Minister of Industry
MOJ Minister of Justice and Human Rights
MOLHR Minister of Law and Human Rights
MOT Minister of Trade
MOU Memorandum of Understanding
MPS Management Production Sharing
MRA Master Restructuring Agreement
MTG meeting
ND Notarial Deed
NT Notary
NWS Newsletter
O/S outstanding
OCW office conference with
PD Presidential Decree
PL Priority List

XV
ABBR_CODE DESCRIPTION
PLM Priority List Meeting
PM Partners Meeting
POA Power of Attorney
PPA Private Power Agreement
PR prepare
PSC Production Sharing Contract
PSCC Production Sharing Contract Contractor
RE regarding
REF reference to
REG regulation
RES research
REV review
RV revise
SA Subscription Agreement
SG State Gazette
SIUP Trading Business License
SMS text message
SPA Share Purchase Agreement
SPD Sale Purchase Deed
SSA Share Sale Agreement
SSSA Share Sale and Subscription Agreement
T/C telephone call
TAA Technical Assistance Agreement
TCF telephone call from
TCT telephone call to
TCW telephone call with
TDP Company Registration Certificate
TSA Termination and Settlement Agreement
UKL Upaya Pengelolaan Lingkungan
UPL Upaya Pemantauan Lingkungan
UWRS Unanimous Written Resolution of Shareholders
W/ with
W/O work on
f/ for

XVI
Appendix D

Time Sheet Office Matters

Client Matter Matter


Status
OFFICE MP Active
OFFICE FHE Active
OFFICE PAM Active
OFFICE PHI Active
OFFICE TNC Active
OFFICE FG-TAX Active
OFFICE MANUAL Active
OFFICE NU AGE Active
OFFICE EDITING Active
OFFICE FINANCE Active
OFFICE GENERAL Active
OFFICE SEMINAR Active
OFFICE FG-LABOR Active
OFFICE PRO BONO Active
OFFICE EDUCATION Active
OFFICE INSURANCE Active
OFFICE CHRON FILE Active
OFFICE NEWSLETTER Active
OFFICE RECRUITING Active
OFFICE FG-FORESTRY Active
OFFICE NEW WEBSITE Active
OFFICE WORK PERMIT Active
OFFICE BAR ASSN-ABA Active
OFFICE FG-INSURANCE Active
OFFICE TRANSLATIONS Active
OFFICE FG-BANKRUPTCY Active
OFFICE PRIORITY LIST Active
OFFICE FG-ARBITRATION Active
OFFICE FG-ENVIRONMENT Active
OFFICE EDUCATION-PPHPN Active
OFFICE MKT-ELA WEBINAR Active
OFFICE EXXON SECONDMENT Active
OFFICE FG-HOTEL TOURISM Active
OFFICE GOV REL-US TRADE Active
OFFICE OFFICE COLLECTION Active
OFFICE QUALITY ASSURANCE Active
OFFICE ASSIGNMENT PARTNER Active
OFFICE COLLECTION GENERAL Active
OFFICE EUROMONEY CONF 2010 Active
OFFICE FG-BUSINESS ENTITIES Active
OFFICE FG-REGIONAL AUTONOMY Active
OFFICE FG-DEBT RESTRUCTURING Active
OFFICE MKT-GLOBAL SHARE PLANS Active
OFFICE MKT-LABOUR LAW SEMINAR Active
OFFICE BAI Active

XVII
Client Matter Matter
Status
OFFICE AMCHAM Active
OFFICE RETREAT Active
OFFICE MARKETING Active
OFFICE PERSONNEL Active
OFFICE SPORE ORG Active
OFFICE PUBLICATION Active
OFFICE FG-CIVIL CODE Active
OFFICE PAM SIMULATION Active
OFFICE FG-CARBON CREDIT Active
OFFICE SSEK PRESENTATIONS Active
OFFICE IMA LEGAL COMMITTEE Active
OFFICE FG-CONSTITUTIONAL LAW Active
OFFICE GOV REL-DOF INSURANCE Active
OFFICE WORLD BANK-INSOLVENCY Active
OFFICE FP Active
OFFICE GW Active
OFFICE NBC Active
OFFICE EXCOM Active
OFFICE TOEFL Active
OFFICE FG-IPR Active
OFFICE CANCHAM Active
OFFICE LIBRARY Active
OFFICE MKT-ELA Active
OFFICE READING Active
OFFICE COMP COM Active
OFFICE FG-TRADE Active
OFFICE PROPOSAL Active
OFFICE FG-HEALTH Active
OFFICE EVALUATION Active
OFFICE FG-TELECOM Active
OFFICE LAW REFORM Active
OFFICE MANAGEMENT Active
OFFICE RENOVATION Active
OFFICE FG-AVIATION Active
OFFICE FG-SHIPPING Active
OFFICE GOV REL-FHE Active
OFFICE AOA DATABASE Active
OFFICE COMPUTERS-IT Active
OFFICE GOV REL-PEPI Active
OFFICE BAR ASSN-IPBA Active
OFFICE FG-INVESTMENT Active
OFFICE COMMUNICATIONS Active
OFFICE FG-COMPETITION Active
OFFICE FG-FRANCHISING Active
OFFICE FG-IMMIGRATION Active
OFFICE GOV REL-CFISEL Active
OFFICE MENTOR PROGRAM Active
OFFICE OFFICE BILLING Active

XVIII
Client Matter Matter
Status
OFFICE BAR ASSN-PERADI Active
OFFICE FG-CONSTRUCTION Active
OFFICE FG-CORP MERGERS Active
OFFICE FG-PRIVATIZATION Active
OFFICE GOV REL-BKPM-IFC Active
OFFICE GOVERNMENT HOURS Active
OFFICE PARTNERS MEETING Active
OFFICE BAR ASSN-CANADIAN Active
OFFICE FG-CAPITAL MARKET Active
OFFICE FG-INFRASTRUCTURE Active
OFFICE IPBA SG RECEPTION Active
OFFICE ANNIVERSARY-OUTING Active
OFFICE COMPANY REGULATION Active
OFFICE FG-ANTI-CORRUPTION Active
OFFICE MKT-MINING SEMINAR Active
OFFICE BAR ASSN-CALIFORNIA Active
OFFICE CONSTITUTIONAL COURT Active
OFFICE GOVERNMENT RELATIONS Active
OFFICE MKT-BRITCHAM SEMINAR Active
OFFICE CONFLICTS OF INTEREST Active
OFFICE MKT-AMCHAM OG SEMINAR Active
OFFICE FG-BANKING AND FINANCE Active
OFFICE STANDARD FORM DOCUMENT Active
OFFICE MKT-AMCHAM FCPA SEMINAR Active
OFFICE LEASE Active
OFFICE SPORT Active
OFFICE FIFPRO Active
OFFICE FG-LAND Active
OFFICE MKT-LFN Active
OFFICE CLIPPING Active
OFFICE FG-MINING Active
OFFICE FUNCTIONS Active
OFFICE BAR ASSN-IBA Active
OFFICE BAR ASSN-AKHI Active
OFFICE FG-LITIGATION Active
OFFICE BAR ASSN-HKHPM Active
OFFICE FG-PROCUREMENT Active
OFFICE BILLING GENERAL Active
OFFICE GOV REL- PERSAHI Active
OFFICE TRAINING-RECEIVE Active
OFFICE FG-ENERGY OIL GAS Active
OFFICE PARTNERSHIP AGMT COM Active
OFFICE FG-REPRESENTATIVE OFFICE Active
OFFICE AMCHAM PROBONO Active
OFFICE TRAINING-PROVIDE Active
OFFICE COMPENSATION SYSTEMS Active
OFFICE AMT EXCHANGE PROGRAM Active
OFFICE MORI HAMADA SECONDMENT Active

XIX
Client Matter Matter
Status
OFFICE ARM-ASIA REGIONAL MEETING Active
OFFICE AMT JOINT SEMINAR Active
OFFICE EUROCHAM Active
OFFICE FG-EDUCATION Active
OFFICE FG-FOUNDATION Active
OFFICE BAR ASSN-HONGKONG Active
OFFICE LAW FIRM RELATIONSHIP Active
OFFICE ISDA Active
OFFICE JFCC Active
OFFICE LSEW Active
OFFICE LSHK Active
OFFICE DELOITTE SEMINAR Active
OFFICE EQUITY PARTNERS Active
OFFICE FG PRIVATE POWER Active
OFFICE IFLR Active
OFFICE CLIENT SEMINAR 2013 Active
OFFICE HKSI MEETING Active
OFFICE FLI Active
OFFICE FG-COMPANY LAW Active
OFFICE YPPHPN Active
OFFICE APEC Active
OFFICE MHM SEMINAR Active
OFFICE FORTRESS INTELLIGENCE Active
SEMINAR
OFFICE INTERLEX Active
OFFICE CSR Active
OFFICE BRITCHAM Active
OFFICE CONTRACT Active
OFFICE AMT SECONDMENT Active
OFFICE EUROMONEY CONF2011 Active
OFFICE SILOLONA Prospective

XX
Appendix E

PHI/Folio Database

List of SSEK Standard Form:

1. Akta Pembubaran & Likuidasi 46. Legal Opinion Other Law Firm
2. Assignment Agreement 47. Loan Agreement
3. Articles of Association 48. Master Rescturturing
4. Asset Purchase Agreement agreement
5. Appointment as Lawyers 49. Merger
6. Binding Agreement 50. Memorandum of Agreement
7. Build Operate and Transfer (BoT) 51. Mortgage
8. Cash and Accounts 52. Memorandum of Understanding
9. Confidentiality Agreement 53. Minutes of Meeting
10. Convertible Bond Subscription Agt 54. Management Agreement
11. Corruption Opinion 55. Novation
12. Cooperation Agreement 56. Office Lease Agreement
13. Consortium Agreement 57. Participation Agreement
14. Credit Agreement 58. Penitipan Saham / Share
15. Corporate Certificate Deposit
16. Contract Construction 59. PMA Likuidasi
17. Custody Agreement 60. Purchase Agreement
18. Charter Agreement 61. Placement Agreement
19. Distributor Agreement 62. Production Sharing Contract
20. Deed of Subrogation 63. Pre Nuptial Agreement
21. Deed of Charge on Deposit 64. Pledge Agreement
22. Due Diligence 65. Phone Banking
23. Due Diligence PSC 66. Precedent File
24. Debt Restructuring 67. Perjanjian
25. Employee Contract Kontrak/Pemborongan
26. Escrow Agreement 68. Power of Attorney
27. Farm – in and SPA Agreement 69. Pro-Notes
(EMP) 70. Performance Bonds
28. Farm-in Agreement 71. Proposal Letter
29. Fiduciary 72. Reliance Letter
30. Franchise Agreement 73. Residential Lease Agreement
31. Feasibility Study Agreement 74. Resignation Letter
32. Guarantee 75. Restructuring Agreement
33. Head of Agreement 76. Royalty Agreement
34. Indenture 77. Service Agreement
35. Indemnity Agreement 78. Stand-by Letter of Credit
36. Joint Operating Agreement (JoA) 79. Supply Agreement
37. Joint Venture Agreement 80. Services & License Agreement
38. Joint Account Agreement 81. Sale & Purchase Agreement
39. Land Certificate 82. Security Sharing Agreement
40. Laporan Keuangan Tbk 83. Sale of Natural Gas
41. License Agreement 84. Sale & Purchase Agreement
42. Letter Of Intent ( Bank )
43. Lease Agreement 85. School
44. Liquidation 86. Share Certificate
45. Legal Profession – Singapore 1998 87. Shareholder Agreement
91. Technical Assistance Agerement 88. SSEK Legal Opinion
92. Technical Assistance Contract 89. Sofware License Agreement

XXI
93. Tradename, Trademark License 90. Termination Agreement
Agreement
94. Transportation Agreement
95. Wasiat
96. Acknowledgment of Indebtedness
97. Share Deposit
98. Questionare

List of Regulations’ Binder Name

A L
Aceh Labour
Advokat Lelang
AFTA Lottery
Agama LPS
Agency
Agraria M
Agraria [Real Estate] Mark/Merek
Agriculture Mendagri
Akuisisi Mining
APBN Mining Gold
Arbitration Mining Oil & Gas
Arbitration Money Laundering

XXII
B Monopoly
Bankruptcy Motor Vehicle
Batan MPR
Batam MSAA [Master of Settlement of
Bea Materai Acquisition Agreement]
BBM
Bea Cukai N
Bencana Narkotika
BI NPWP
Bonded Zone
BPJS O
BPKP Otda [Otonomi Daerah]
BPPN OJK
BKPM
BUMD P
Bursa Komoditi Pajak Hotel & Hiburan
BUMN Pajak KUP
Pengadilan Pajak
Pegawai Negeri
PBB
Perkebunan
C Perikanan
Copy Rights Patents
Coal Papua
Pelumas
D Perlindungan Konsumen
Deplu Perbendaharaan Negara
Depsos Perumahan
Dept. Ekuin Perkawinan
Dept. Of Justice Perbankan Syariah
DKI Jakarta I Perseroan Terbatas
Pendidikan
Pertahanan Negara
E Pension Fund
Ekstradisi Pertamina
Exxon Cepu Pemilu
Export Import I Pidana
Export Import II PP
Environment PUPN [Panitia Urusan Piutang Negara]

F PKLN
Financing Company Pos
Financing Company [Leasing] PLN
Film & Rekreasi PU [Pekerjaan Umum]
Foreign Investment Treaties Procurement
Forestry
Freeport Articles

XXIII
G R
Geothermal Laws & Regulations Rep. Office [Kantor Cabang]
Government Approval Reklame
Railway
H Resi Gudang
Hak Tanggungan
S
I SWAP & Derivatif
IMF [Letter of Intent] SUN [Surat Utang Negara]
INDRA
Immigration T
Industry
Industrial Design & Trade Secret Trade
Inpres Tata Niaga Impor
Insurance Telekomunikasi
Insurance Policy Tourism
Internet Tobacco
Investment Guarantee Agreement Transport – Land
Transport – Sea
J Transport – Air
Jaminan Fidusia
U
UU
Jasa Konstruksi
V
K VAT
Kadin
KAPET
Kawasan Industri
Kependudukan
Kewarganegaraan W
Kesehatan Water Supply
Keppres Wajib Daftar Perusahaan
Koperasi Wakaf
Konvensi Waralaba
Korupsi
Korupsi [by DAI] Y
Kabinet Pembangunan VII Yayasan
Kabinet Gotong Royong
Kewarganegaraan

XXIV
Appendix F

Focus Groups

Subject to Management Approval

XXV
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
1 Anti-Corruption Laws IEA WYR DR
(Risk Management & Regulatory DRJ LPM
Compliance, Money Laundering) AHD
DMS
ANS
EJP
WPS
BDW
AAK
MKB
ASS
SNP
RAP

2 Arbitration & Litigation MDT DSR KUP


MSC BDW
DSR
AHD
NAM
NAS
RAB
DRI
CNS
DMS
FRD
ANS
MDI
MSD
SNP
AAK
SFS
EJP

3 Aviation JMS SIW FSY


RL KUP
MDI
ASS
FGS
EBL
BDW
HKSf
4 Banking & Finance IEA BBE DR
   Banking FSY   TAA
   Financing Companies DRJ    KUP
   Money Laundering Report     FRD
   Pension Funds     IDY
   Project Finance     ZAL
        MYE
        EBL
MSD

XXVI
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
ASS
BWD
SFS
EJP
DMS

5 Bankruptcy & Debt Restructuring DR DSR  IDY


    MSC   LPM
        NAS
BBE
       
TDW
DMS
ZAL
SFS

6 Capital Markets Law & Securities MSC BBE TAA


  IEA KUP
  IDY
 RL  
HK
     FSY  
ZAL
MNM
ABA
BBE
FRR
MYE
MSD
WPS
ASS
EBL

7 Business Entities (Foundation, RL DSA AHD


  Firma, CV, Persekutuan etc.) LPM
  (Excluding PT) RAB
  EJP
WPS
BDW
AAK
MKB
ASS
SNP
RAP

8 Competition & Anti-Monopoly IEA SIW TAA


Law RL HKS
   Competition and FSY   APR
 Anti-Monopoly Law DRJ ZAL
 Consumer Protection MNM
        RAB
ABA
DMS
MYE

XXVII
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
SPT
MSD
RAB

9 Construction Law DS SZA FSY


    DRJ   AFB
     IEA   CNS
SNP
BWD
MNM
SPT
NAM
WPS

10 Corporate Acquisitions And IEA BBE DR


Mergers RL TAA
   Corporate Acquisition and  FSY   FGS
Mergers IDY
      HK
APR
        FSY
DSA
ABA
EBL
CNS
FRR
SIW
ZAL
MSD
SNP
WPS
ASS
MKB
BWD
EJP
MYE
RAB
NAM
11 Energy & Natural Resources: MDT SZA DR
Geothermal IEA FSY
CNS
AFB
TAA
IDY
HK
BDW
DSR
MNM
NAS
DRI
TDW

XXVIII
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
FRR
FRD
MDI
SNP
WPS
ASS
SFS

12 Energy & Natural Resources: DS SZA DR


Oil and Gas FM FSY
MDT FRD
DRJ CNS
AFB
TAA
IDY
HK
BDW
DSR
MNM
NAS
DRI
TDW
MDI
SNP
WPS
ASS
SFS

13 Energy & Natural Resources: MDT SZA DR


Private Power IEA FSY
RDE CNS
AFB
TAA
IDY
HK
BDW
DSR
MNM
NAS
DRI
TDW
FRR
FRD
MDI
SNP
WPS
ASS
SFS

14 Energy & Natural Resources MDT FGS DR


Hard Mining MSC FSY

XXIX
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
FM SZA
IEA CNS
AFB
IDY
HK
BDW
DSR
MNM
NAS
DRI
TDW
FRR
FRD
MDI
SNP
WPS
ASS
SFS

15 Environmental MSC DSR HK


   Carbon Trading DR   DSR
AAK
        FGS
ANS
DT
EJP
WPS
BDW
MKB
ASS
SNP
RAP
WPS

16 Forestry Law MSC WYR HK


DR DSR
AAK
FGS
ANS
DT
EJP
WPS
BDW
MKB
ASS
SNP
RAP

17 Health IEA ABA KUP


    RDE   APR
        SFS

XXX
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
HK
DSR
AAK
FGS
ANS
DT
EJP
WPS
BDW
MKB
ASS
SNP
RAP

18 Hotels and Tourism DR WYR LPM


    MDT   DSA
        MSH
SPT
MDI
NAS
MKB
MNM

19 Immigration Law & Work Permit MSC SIW RAB


  DS   HK
DSR
AAK
FGS
ANS
DT
EJP
WPS
BDW
MKB
ASS
SNP
RAP
 
20 Infrastructure - PPP (Public IEA SZA ABA
Private Partnership) FM FGS
   Private Power DR    LPM
 Toll Roads DRJ SZA
 Water RDE MNM
RAB
 Airports
CNS
 Ports FRR
 Harbors FRD
 Rails NAM
 Mass Transit (MRT) ZAL
WYR
HK

XXXI
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
WPS
ASS
SNP

21 Insurance DRJ BBE ABA


IEA CNS
FSY   TAA
  APR
  MYE
  EJP
 

22 Intellectual Property Rights RL DSA  KUP


    JMS   LPM
      RAB
 
FRR
       
NAS
SPT
AAK

23 Labor & Employment RDE DT BBE


    IEA RAB
    RL TDW
    AAK
  EBL
IDY
EJP
WPS
BDW
MKB
ASS
SNP
RAP

24 Land and Property DS WYR DR


   Agrarian Law MDT DSA
 Agribusiness & Plantation IDY
 Real Property Leases MNM
    CNS
  HK
      ANS
      SPT
      DRI
      LPM
     
25 Procurement DS SZA DR
    DRJ   FRD
        WPS
AFB
       
SIW
        ABA

XXXII
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
SPT
MNM

26 Constitutional Law RL DSR AHD


DSA DRI
        MSD
EJP
WPS
BDW
AAK
MKB
ASS
SNP
RAP

27 Shipping / Maritime DS SIW CNS


    MDT   DSR
MDI
EBL
SNP
TDW
AAK

28 Tax and Custom IEA AHD HKS


  RL   ABA
    FRD
  DRJ
BDW
     
ANS
      DMS
        BWD

29 Telecommunications & IT IEA DT ABA


    RL   HKS
    RDE   MNM
BBE
       
DMS
        FRD
        TDW
MKB
BWD
RAB
MDI
BDW
WYR

30 Trade DS ABA DSA


   Trade (DOIT) MDT   WYR
      FRR
 Distribution
LPM
   Franchising    
MDI
   International Trade    

XXXIII
Supervising
Head/
No. New Focus Group Name Partners & Member
Assistant
Advisors
   Representative Offices     TDW
        MKB
        APR
BWD
CNS
WPS

XXXIV
Appendix G

Mayapada Tower Emergency Procedure Booklet

XXXV
Appendix H

List of Floor Wardens/Satgas

XXXVI
Appendix I

Leave Form

XXXVII

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