Professional Documents
Culture Documents
IyIlimuDQFkLtLhb Scenarios
IyIlimuDQFkLtLhb Scenarios
Important Note:
All the scenarios provided in this document are related to the “purpose” of
why one makes a voice call. Hope these scenarios can be helpful and give a
push start to your thought process. We want you to be creative, genuine
and record diverse scenarios.
Scenarios guidance is only guidance, you should NOT read word by word.
Ideally, we would like you to try to record 30 different voicemails with 30
different business purposes.
1. You would like to discuss sales development with your colleague and ask when
he/she is free.
2. You would like to discuss with someone about the feedback from your retailers and
consumers.
3. You would like to discuss about the marketing strategy of the company and ask him /
her on what time can she join around this week
4. You would like to invite she/he for an interview for project management role at your
company and checking their available date and time.
5. You would like to discuss about sales target analysis of the company and ask him/her
the available time to join the meeting.
6. You would like to discuss about the company contact issue with the client, so that
you invite him/her to join the meeting.
7. You would like to discuss about the marketing issue on new product from company
and ask him/ her to urgent meeting to settle the issue.
8. You would like to discuss about the job contract issue with company and ask her/him
available time for face-to-face meeting.
9. You would like to check whether the meeting time arrange still good for her/him to
attend as per fixed time and date.
10. You would like to discuss about the sales and marketing skills for upcoming project
and ask her/him to join the discussion on available date.
11. Calling to check whether him/her available for business development in current year
discussion as per arranged date and time.
12. You would like to discuss about the project development issue and ask him/her to
join the meeting as per requested date and time.
13. You would like to check with sales department on client's daily sales record and ask
her/him the available time for meeting.
14. You would like to discuss on sales target for future project and request him/her to
call back on arranged time and date.
15. You make a call to someone top check their available time and date to discuss about
the innovative marketing strategy for new start-up business.
16. You would like to arrange meeting with him/her on urgent discussion of new project
proposal as per fixed date and time.
17. You call someone to write cover letter for him / her position applied at company and
ask her/him to call for more information.
18. You request someone to drop an email for respective departments on her
resignation and ask her/him to give a call back.
19. You apologize for not answering call and request a call back from he/she to discuss
on project tentative as per mentioned date and time.
20. You call someone to check the project innovation build from previous work and ask
him /her to attend the meeting as per arranged date and time.
21. You would like to have a business deal with XXX company and ask her/he to get the
available time and date for meet up.
22. Call someone to discuss about financial support for new business and ask her/him to
give a call back as soon.
23. You would like to discuss about official duties on the job and ask her/him to call back
on given date and time.
24. You would like to have a meeting with her/he about the marketing development
plans and ask the availability.
25. You call someone to discuss about foreign business deal and ask him/her to give a
call back.
26. You call someone to discuss about marketing deal and ask him/her to give a call
back.
27. You call someone to arrange an interview and ask her/him to fix the date and time.
28. You call someone to arrange the meeting for upcoming project discussion with
her/he and fixed the venue.
29. You would like to check on customer support team for daily target and her/him to
attend meeting as per requested time.
30. Call someone and update the available time for business strategy and development
plans and ask her/him to arrange the available time.
31. Call someone and discuss the marketing techniques and advise the to check the
website and ask her/him to give a call back as soon as possible.
32. You call to check on the business proposal that you have hand to your client
33. You call someone to get some details of the work from your client
34. You call your client to enquire about their company insurance policy
35. You call someone to make an appointment for some urgent matter to discuss
36. You call someone to confirm on the status of the business deal that have email last
week
39. You call someone to provide them with a good business plan
41. You would like to arrange meeting with her/she to discuss on new project proposal.
43. You call someone to discuss about the marketing and sales techniques.
44. You call someone to discuss about the project status and issue of the project
45. You call someone to discuss on the new business plan
47. You need the invoice to be sent to you on certain time, call someone
48. You call someone to confirm the order as it is not valid on the system
49. You call someone to confirm on the price of the product and the stock availability
50. You call someone to get the invoice for a certain order
51. You call someone to tell them the meeting is starting soon, and they need to get the
meeting agenda align
52. You call someone to get more information on the new proposal that you have
presented
53. You call someone for a business meeting, but they are unable to reach
54. You tried to call the sales manager many times today, try leaving a message for them
to call back
55. You call a company that you have business with to get the proposal signed
56. You call someone to present a good deal to them to purchase / sign on
57. You call someone to see if he has read the draft contract and made any comments
about the terms
58. You call the company that you are dealing with to get approval for the proposal
status
59. You would like to speak with him/her on marketing analysis for new project and ask
the available time and date.
60. you would like to discuss about product specification and ask her/him to contact you
on the specific time given.
61. You would like to discuss about the best business plan and hoping to hear from
her/him.
62. You call some office equipment company to rent an equipment and to get the details
of the rental
63. You call someone to talk to the secretary about the upcoming project paperwork
64. You call someone to confirm about the sales strategy plan that are going to
implement
67. You call someone from the shipment company to get them solve the shipment issue
68. You call someone to ask him/her to have a close study of contract to avoid anything
missed.
69. You call someone for some urgent matter in company that need to attend to as soon
as possible
70. You call someone from the courier company to get your order send as soon as
possible
71. You call someone about the product pricing for a certain item
72. You call someone to arrange the business trip for your company event
75. You need to cancel an order call someone from the company
79. Would like to have a face-to-face interaction on business portfolio analysis and ask
her/him to get back by given period.
80. Recently the demand of your products has kept rising, you would like to check with
some if he has any advice for the production
81. You would like to discuss sales forecasting on previous project.
82. Would like to have a business contact detail and ask him/ her to get in touch as soon
as possible.
83. You would like to discuss about the business opportunity with support team and
hope a call back on given time and date.
84. You would like to confirm your interview session for customer service position and
and ask her/him the available time and date.
86. You call someone to check about the quality of the product that they are selling
88. You call someone to enquire about the soon end contract
89. would like to have a meeting on upcoming project and discuss on contract with your
XXX company and ask her/him to give a call back.
90. You would like to check his urgent concern and request a call back from her /him on
given time.
92. You call someone to discuss on the new market revenue for the year 2022
93. You call someone to tell him/her that you are ready to sign the contract
94. You would like to listen to some ideas about present project from someone, so you
make a call to him/her
95. You make some adjustment on the price, and you would like to check the new quote
with someone, so you make a call to him/her
96. You think the quote of the product is high, so you make a call to someone to check
together if your team need to reduce some price
97. You make a call to someone to thanks for the negotiation has come to a successful
conclusion
98. You would like to check with someone if he has some ideas or suggestions about the
claim from client
99. You would like to check with someone which coverage will be taken out for the
goods
100. You like to check on an advertisement advert price with the advertisement
company
101. You would like to check the delivery date of product with someone
102. You would like to check with someone that your company need to share
some info asap, to avoid the agreement becomes null and void.
103. You would like to receive more info before negotiation with other company
104. You would like to check with someone if he/she has some plans for the
negotiation about....
106. You would like to check with someone about who is going to involve in the
negotiation because...(reason), so you make a call to someone
107. You are not authorized to make a bid reduction, so you make a call to
someone to explain about this
108. You make a call to thank someone because the deal has come off nicely and
hope there will be more to come in the future.
109. You would like to adopt someone`s ideas into a concrete plan satisfactory to
both parties, so you make a call....
110. You have some difficulty in following someone`s logic on something business
related, so you make a call to know more about it
111. You would like to check with someone about the payment terms
112. You would like to check with someone if you can extend the contract and
enlarge your order
113. You make a call to someone to discuss about the delivery date for something
(product, service...), because you have heavy backlogs on your hands
114. You make a call to someone and tell him/her the sales contact will be made
out in XX days or on someday
115. You would like to have a dinner together with someone to celebrate the
success of your first deal
116. You make a call to someone to tell him/her that if they want to make any
changes for the contact, minor alternations can be made then.
117. You make a call to someone because you would like to compare notes on
what you`ve discussed during the day
118. You have sent a copy of itinerary to the client, and you would like him/her to
have a look at it
119. You would like your assistant to check the next week`s schedule for you,
because...
120. You would like to check with someone when you can receive the
reimbursement
121. You would like to check with someone about the company policy for....
122. You make a call to someone because you would like to enter into business
relations with someone/some company...
123. Your company specialize in ...product, so you would like to trade with
someone/company in this line
124. You would like your assistant to support in an overseas business trip
125. You would like your assistant to order a plane ticket for you on someday
126. You would like your assistant to order a hotel for you on someday in
somewhere
127. You would like to check with someone if they have received the related info,
you sent
128. You make a call to someone because you would like to have a specific inquiry
for something...
129. You make a call to someone because you would like to ask for the price list
and catalogue of something...
130. You would like to check with someone/company if they will consider signing a
long-term contract with you
131. You make a call to someone because you would like to draw up a tentative
plan together with him/her
132. You make a call to someone because you would like to check his/her general
impression about your factory
133. You make a call to someone about check the sales order item price
134. You make a call to someone because you want them to help you to check the
when the client needs to make a new order after the cancel order made
135. Your company need to make a banner advertisement, you need to check the
price and the artwork that we need to provide.
136. You need to make an appointment to meet up with your client on certain
date
137. You need your assistant to cancel a flight order
138. You need your assistant call the hotel to check the availability of the hotel
room for your client because your client will come to visit and need stay some days
139. You ask someone for help to make a booking for … (such as some events) at
the hotel / restaurant.
140. You make a call to someone to get the purchase order to be email to you
141. You make a call to your colleague for help to book a rental car for your
company visitors
142. You need help in checking your current order for the stationery for the
office, call someone to check
143. You call someone to help to get a quotation for some office equipment
145. You call someone to get to know the employee benefits of the company
provided
146. You call someone to make an appointment for them to visit your factory
147. You call someone to make sure that they will be on time for the appointment
that have been scheduled.
148. You ask help from your assistant to check on the company Wi-Fi Connection
149. You call someone to check on the financial status of the company that you
are interested in.