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INTRO

Most ISPs have content blocks which can affect IPTV.

If you are having issues such as logging in. Please check your content blocks are
off.

An easy way to check is by trying to access an adult site, such as pornhub. If you
can access that, your content blocks are off. If you can't, please follow the steps
below for your chosen ISP:

Sky - Turn off Skyshield

https://www.sky.com/help/articles/sky-broadband-shield-explained

Virgin Media - Turn off Web Safe

https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/
en-GB/portal/200300000001000/article/HELP-2244/How-to-use-Web-Safe

BT - Turn off Smart Setup

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-
bt-hub?-how-can-i-turn-it-on-and-off?

Vodafone - Turn off Content Control

https://support.vodafone.co.uk/Using-our-network/Content-control-settings/
38914008/How-do-I-switch-off-content-control-on-my-mobile-device.htm

Plusnet - Turn off Safeguard

https://www.plus.net/help/broadband/how-to-use-plusnet-safeguard/

TalkTalk - Turn off Homesafe

https://help2.talktalk.co.uk/how-use-talktalk-homesafe®

EE - Turn off Content Lock / Orange Safeguard

http://ee.co.uk/help/safety-and-security/security/content-lock-and-orange-safeguard
Post Office - Turn off Safeguard

https://www.postoffice.co.uk/broadband-phone/broadband/safeguard

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