Improving Care Team Collaboration
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Want faster response times from providers?
Start your Text Pages with "URGENT, ADVISE, OR FYI"
*clear text paging messages & clear expectations of response time*
Use "URGENT" for
Emergent Needs
Expected Response Time: < 5mins
Example: "URGENT- PT JONES H5411
HYPOTENSIVE 80/42, HR 55- RN NAME.
x60602"
Use "Advise" for
ADVISE non-urgent pages that require an action
30mins or less Expected Response Time: < 30mins
response time Example: "Advise- PT JONES 5411 reporting
5/10 pain- no pain regimen ordered- RN
NAME x60602
Use "FYI"
when no action or call back needed
Example: "FYI- PT JONES 5411 EKG
completed as ordered, normal sinus rhythm-
EKG in chart- RN NAME x60602"
Questions/comments/feedback? Email shaydaalaghemand@sfaph.org