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Improving Care Team Collaboration eee Ca es TI Tea te east aos Oat nC Retest eme litte) Peco Pircntsd Want faster response times from providers? Start your Text Pages with "URGENT, ADVISE, OR FYI" *clear text paging messages & clear expectations of response time* Use "URGENT" for Emergent Needs Expected Response Time: < 5mins Example: "URGENT- PT JONES H5411 HYPOTENSIVE 80/42, HR 55- RN NAME. x60602" Use "Advise" for ADVISE non-urgent pages that require an action 30mins or less Expected Response Time: < 30mins response time Example: "Advise- PT JONES 5411 reporting 5/10 pain- no pain regimen ordered- RN NAME x60602 Use "FYI" when no action or call back needed Example: "FYI- PT JONES 5411 EKG completed as ordered, normal sinus rhythm- EKG in chart- RN NAME x60602" Questions/comments/feedback? Email shaydaalaghemand@sfaph.org

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