Professional Documents
Culture Documents
● What is Organizing?
● What are the steps involved in Organizing?
● Formal Organization
● Informal Organization
Organizing
ACHIEVEMENT OF
ORGANISATIONAL CO-ORDINATION
Formal organisational structure
OBJECTIVES results in coordinating the activities
Formal organisational structure is of various departments.
established to achieve organisational
objectives.
Disadvantages of
Formal
Organisation
Structure
IGNORE SOCIAL NEEDS
EMPHASIS ON
OF EMPLOYES
DELAY IN ACTION WORK ONLY
Formal organisational
While following Formal organisational structure does not give
scalar chain and structure gives importance importance to psychological
chain command to work only; it ignores and social need of employees
actions get delayed human relation, creativity, which may lead to
in formal structure. talents etc.. demotivation of employees.
INFORMAL
ORGANIZATION
INFORMAL ORGANIZATION
An informal organization is a group of people who share a common
identity and are committed to achieving a common purpose.
Informal organizations are created by the will and shared identity
of their members. The operation of an organization, in reality, is
known as an informal organization as opposed to a formal
organization, which is based on roles and responsibilities.
Informal organizations emerge from the interaction or
communication between employees irrespective of their
designations and hierarchies. It runs parallel to a formal
organization.
Scenarios
When few of the people who work under the same firm often go out to play
or enjoy a hobby of common interest this is example of an informal
organization
Eg : football , carepool ..
DEFINITIONS
Chester Bernard:
An informal organization is an aggregate of interpersonal relationships
without any conscious purpose but which contribute to joined result
Keith Davis:
Informal organization is a network of personal and social relations
not established or required by the formal organization but arising
simultaneously as people associate one another
FEATURES OF INFORMAL
ORGANIZATION
Helps create good interpersonal relationships Helps broadcast information throught the
and hence establish a contact with the informal network which is not constraint by the
company hence creating a sense of belonging formal hierarchy and can reach places which
and control in their work environment cannot be reached by the formal system , it
also initiates a quicker feedback
Provide status and recognition as a individual
rather that the designation and position Helps socialize with new employees so that
granted by the formal organization they can be guided or helped in getting started
with their new roles and responsibilities
CORRECT
FAST
FEEDBACK
COMMUNICATION
FULFILLS The top level managers can know
IOS does not follow scalar chain ,
SOCIAL NEEDS the real feedback of employees on
since there is no hierarchy the
Informal communication gives various policies and plans. They can
due importance psychological informal network developed can
get use this as a means to know the
and social need of employees broadcast information
grievances and complaints of the
which motivates the employees to places not accessed workers
easily by formal organisation
Disadvantages
of IOS
SPREADING
CONFLICT RUMORS
As informal organization develops a faster way of
Infromal organization can lead to the creation of communication the channel is not filtered and
multiple sets of groups and they might end up hence there are huge probability that false
conflicting each other in some sort of ideologies information or rumors can spread like wildfire
amongst the employees
Often these conflicts might influence their formal
organization timelines and hence might become anti
productive These in most case can cause emotional damage
to many of the employese causing a decline their
health and productivity
Disadvantages
of IOS
CONFORMITY
RESISTANCE
People often form groups based on common interest but often
Often the infromal organization may rise up to their
when people who are not part of this so called “common
superiors as a resistance to certain policies that interest” joins the group they are at times forced to take part in
they are not happy to see implemented , hence these because of the organizational interest
makig it difficult for the management to implement
new norms and policies “ a great example would be the custom of smoke breaks where
a huge number of people who smokes often forms an informal
organization and those who are not into habit of smoking but
This might often create a disrupt in the formal
trying to fit in would try to indulge in the activity to conform with
structure of organization and decline the
the informal organization ”
productivity of the firm
Thank You