NWZ-E443/E443K/

E444/E444K/E445
SERVICE MANUAL AEP Model
E Model
Ver. 1.1 2009.12 NWZ-E443/E443K/E444/E444K/E445

UK Model
Mexican Model
NWZ-E443/E443K/E444/E445

Australian Model
NWZ-E443/E444/E445

Chinese Model
NWZ-E443

Tourist Model
Note:
Be sure to keep your PC used for service and East European Model
checking of this unit always updated with the NWZ-E443/E444/E444K/E445
latest version of your anti-virus software.
In case a virus affected unit was found during
service, contact your Service Headquarters.
Korean Model
Photo: NWZ-E445 NWZ-E444K

• NWZ-E443K/E444K bundles SRS-NWGT014E (speaker kit).

SPECIFICATIONS
Main unit section: Maximum recordable time of videos (Approx.) Battery life (continuous playback) Supplied items
Supported file format The approximate recordable times are estimated in the case where only videos are x Headphones (1)
NWZ-E443/E443K/E444/E444K/E445
Music transferred. The time may differ, depending on the conditions under which the player Music
x USB cable (1)
Audio Formats MP3 Media File format: MP3 (MPEG-1 Layer3) file format is used. x Attachment (1)
Playback at MP3 128 kbps Approximately 30 hours Use when connecting the player to the optional cradle, etc.
(Codec) File extension: .mp3
NWZ-E443/E443K NWZ-E444/E444K NWZ-E445 Video x Quick Start Guide (1)
Bit rate: 32 to 320 kbps (Supports variable bit rate (VBR))
Sampling frequency*1: 32, 44.1, 48 kHz Bit rate Time Time Time Playback at MPEG-4 384 kbps Approximately 6 hours x Software (1)
Video Format: 384 kbps Playback at AVC Baseline 384 kbps Approximately 4 hours The software is stored in the built-in flash memory of the player, and includes the
WMA Media File format: ASF file format 14 hr. 30 min. 30 hr. 10 min. 61 hr. 40 min.
Audio Format: 128 kbps following items. For details on how to install, refer to “Quick Start Guide”.
File extension: .wma FM radio
Č Content Transfer
Bit rate: 32 to 192 kbps (Supports variable bit rate (VBR)) Video Format: 768 kbps At Receiving FM broadcasting Approximately 13 hours
8 hr. 20 min. 17 hr. 10 min. 35 hr. 10 min. Č WALKMAN Guide
Sampling frequency*1: 44.1 kHz Audio Format: 128 kbps FM radio program recording Approximately 5 hours Operation Guide, etc.
* Compatible with WM-DRM 10
(at representative bit rate: MP3 128 kbps)
AAC-LC*2 Media File format: MP4 file format
Voice recording Design and specifications are subject to change without notice.
File extension: .mp4, .m4a Maximum recordable number of photos that can be transferred (Approx.)
Max. 8,000 Voice recording at MP3 128 kbps Approximately 8 hours
Bit rate: 16 to 320 kbps (Supports variable bit rate (VBR))*3 Speaker section (NWZ-E443K/E444K):
Sampling frequency*1: 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, Recordable number of photos may be less depending on file sizes. Actual battery life may vary depending on settings. The above estimated battery usage Continuous RMS power output (reference)*1: 1 W +1 W (1 kHz, 10% THD)
48 kHz hours are based on typical usage conditions with “Basic setting of battery life Input: WM-PORT*2 (22 pin)
Linear PCM Media File format: Wave-Riff file format Capacity (User available capacity)*1 measurement (Longer battery life setting)” as shown in the table below. Note that Speaker: 39 mm dia.
File extension: .wav NWZ-E443/E443K: 4 GB (Approx. 3.5 GB = 3,758,096,384 bytes) even if the player is turned off for an extended period, a small amount of battery Dimensions (w/h/d): Approx. 152 × 109 × 21 mm
Bit rate: 1,411 kbps NWZ-E444/E444K: 8 GB (Approx. 7.1 GB = 7,623,566,950 bytes) power is still consumed. (6 × 4 3/8 × 27/32 inches)
Sampling frequency*1: 44.1 kHz NWZ-E445: 16 GB (Approx. 14.4 GB = 15,461,882,266 bytes) Battery life may vary depending on volume setting, conditions of use, and ambient
temperature. Dimensions (w/h/d, upright position): Approx. 152 × 109 × 60 mm
*1 Available storage capacity of the player may vary.
Video A portion of the memory is used for data management functions. (6 × 4 3/8 × 2 3/8 inches)
Video Formats Frame rate: Max. 30 fps Setting Default setting Basic setting of battery life Mass: Approx. 142 g (5 oz)
(Codec) Resolution: Max. QVGA (240 × 320) measurement Operating temperature: 5°C to 35°C (41 °F to 95 °F)
Output (headphones)
AVC Media File format: MP4 file format
(Longer battery life setting) Power requirements: DC 5.2 V (100-240 V)
Frequency response
(H.264/AVC) File extension: .mp4, .m4v Settings for screen [Brightness]*1 [3] [3] Power source (2 way power supply): AC power adaptor AC-E5212
20 to 20,000 Hz (when playing data file, single signal measurement)
Profile: Baseline Profile [Type] of [Screensaver]*2 [Blank] [Blank] (supplied)/Battery supply from the
Level: Max. 1.3 Settings for sound [Equalizer] [None] [None] “WALKMAN”
Bit rate: Max. 768 kbps
FM radio
effect*3 [Clear Stereo] [Off] [Off] Rated current consumption: 500 mA (“WALKMAN”)
FM Frequency range
MPEG-4 Media File format: MP4 file format [Dynamic Normalizer] [Off] [Off]
Rated current consumption: 1.25 A (speaker)
87.5 to 108.0 MHz
File extension: .mp4, .m4v
The frequency is changed by 0.1 MHz. Setting for speaker [SP Output Optimizer]*4 [SRS- [Off]
Supplied accessories: x “WALKMAN”
Profile: Simple Profile
output NWGT014E]*5 x Headphones (1)
Bit rate: Max. 1,024 kbps x USB cable (1)
IF (FM) *1 When [Brightness] is set to [5], battery life may shorten by about 50%.
Windows Media File format: ASF file format *2 When [Type] of [Screensaver] is set to [Clock], battery life may shorten by about 20%. x Attachment (1)
Media Video File extension: .wmv Not applicable Use when connecting the
*3 When [Equalizer] is set to [Custom 1], [Clear Stereo] is set to [On], and [Dynamic Normalizer] is
9*4 Profile: Main Profile, Simple Profile set to [On], battery life may shorten by about 50%. “WALKMAN” to the optional
Bit rate: Max. 768 kbps Interface *4 [SP Output Optimizer] may not be displayed in the case of models without the supplied speaker. cradle, etc.
* Compatible with WM-DRM 10 Headphone: Stereo mini-jack *5 When your player includes the supplied speaker SRS-NWGT014E, the default setting of [SP x Quick Start Guide (1)
Output Optimizer] is [SRS-NWGT014E]. When your player does not includes the supplied
Audio Formats AAC-LC Channel number: Max. 2 channels WM-PORT (multiple connecting terminal): 22 pins speaker, the default setting of [SP Output Optimizer] is [Off]. x Speaker*3 (1)
(Codec) (for AVC, Sampling frequency*1: 24, 32, 44.1, 48 kHz Version: 1.1 x AC power adaptor AC-E5212*3 *4 (1)
MPEG-4) Bit rate: Max. 288 kbps / channel Hi-Speed USB (USB 2.0 compliant) Display x Operating Instructions*3 (1)
WMA Bit rate: 32 to 192 kbps (Supports variable bit rate (VBR)) 2-inch, TFT color display with white LED-backlight, QVGA (240 × 320 pixels),
(for Windows Sampling frequency*1: 44.1 kHz Operating temperature 262,144 colors Design and specifications are subject to change without notice.
Media Video 9) 5 °C to 35 °C (41 ºF to 95 ºF) *1
When using the AC power adaptor.
File size Max. 2 GB Dimensions (w/h/d, projecting parts not included) *2
The WM-PORT is a dedicated multi-terminal connector, used to connect a
The number of files Max. 1,000 Power source 44.0 × 86.8 × 9.3 mm (1 3/4 × 3 1/2 × 3/8 inches) “WALKMAN” to its accessories.
Photo* 5 x Built-in rechargeable lithium-ion battery *3 The items (speaker, etc.) bundled with this kit are not described in “Supplied Items” in the
x USB power (from a computer via the supplied USB cable) Dimension (w/h/d) “Quick Start Guide” supplied with the “WALKMAN.”
Photo Format JPEG Media File format: Compatible with Exif 2.21 file format
*4 The shape of the AC power plug varies depending on the country or region.
(Codec) File extension: .jpg 44.6 × 86.8 × 9.8 mm (1 13/16 × 3 1/2 × 13/32 inches)
Profile: Baseline Profile Charging time
Number of pixels: Max. 4,000 × 4,000 pixels (16,000,000 pixels) USB-based charging Mass
The number of files Max. 8,000
Approx. 2 hours (full charge), Approx. 45 minutes (approx. 80 %)
Approx. 54 g (1.9 oz)
Recording
Codec: MP3
Bit rate: 160 kbps, 128 kbps, 96 kbps
Sampling Frequency*1: 44.1 kHz
*1 Sampling frequency may not correspond to all encoders.

NWZ-E443/E444/E445
*2 Copyright protected AAC-LC files cannot be played back.
*3 Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling
frequency.
*4 Some WMV files can be played back only by transferring using Windows Media Player 11.
*5 Some photo files cannot be played back, depending on their file formats.

DIGITAL MEDIA PLAYER

Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4
minutes songs (not including videos and photos) in the MP3 format. Other playable
audio file format song numbers and times may differ from MP3 format.
NWZ-E443/E443K NWZ-E444/E444K

NWZ-E443K/E444K
Bit rate Songs Time Songs Time
48 kbps 2,450 163 hr. 20 min. 5,050 336 hr. 40 min.
64 kbps 1,850 123 hr. 20 min. 3,750 250 hr. 00 min.

DIGITAL MEDIA PLAYER ACTIVE SPEAKER KIT

128 kbps 925 61 hr. 40 min. 1,850 123 hr. 20 min.
256 kbps 460 30 hr. 40 min. 945 63 hr. 00 min.
320 kbps 370 24 hr. 40 min. 755 50 hr. 20 min.

NWZ-E445
Bit rate Songs Time
48 kbps 10,000 666 hr. 40 min.
64 kbps 7,700 513 hr. 20 min.
128 kbps 3,850 256 hr. 40 min.
256 kbps 1,900 126 hr. 40 min.
320 kbps 1,550 103 hr. 20 min.

9-889-659-02 Sony Corporation

2009L05-1 New Mobile Division
© 2009.12 Published by Sony Techno Create Corporation
NWZ-E443/E443K/E444/E444K/E445

・ATRAC is trademark of Sony Corporation.

・“WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation.
・ is trademark of Sony Corporation.
・Microsoft, Windows, Windows Vista and Windows Media are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
・Adobe, Adobe Reader and Adobe Flash Player are trademarks or registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
・MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson.
・IBM and PC/AT are registered trademarks of International Business Machines Corporation.
・Apple, Macintosh and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
・Pentium is a trademark or a registered trademark of Intel Corporation.
・This software is based in part on the work of the Independent JPEG Group.
・THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR
(i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR
(ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO
PROVIDE MPEG-4 VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING
THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED
FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM
・THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER TO
(i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR
(ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE
OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://MPEGLA.COM
・THIS PRODUCT IS LICENSED UNDER THE VC-1 PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER TO
(i) ENCODE VIDEO IN COMPLIANCE WITH THE VC-1 STANDARD (“VC-1 VIDEO”) AND/OR
(ii) DECODE VC-1 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE VC-1 VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE
OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
・All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders. In this manual,
TM and ® marks are not specified.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is
prohibited without a license from Microsoft or an authorized Microsoft subsidiary.

Content providers are using the digital rights management technology for Windows Media contained in this device (“WM-DRM”) to protect the integrity
of their content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated.
This device uses WM-DRM software to play Secure Content (“WM-DRM Software”). If the security of the WM-DRM Software in this device has been
compromised, owners of Secure Content (“Secure Content Owners”) may request that Microsoft revoke the WM-DRM Software’s right to acquire new
licenses to copy, display and/or play Secure Content.
Revocation does not alter the WM-DRM Software’s ability to play unprotected content. A list of revoked WM-DRM Software is sent to your device
whenever you download a license for Secure Content from the Internet or from a PC. Microsoft may, in conjunction with such license, also download
revocation lists onto your device on behalf of Secure Content Owners.

・Information on Expat
Copyright ©1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper.
Copyright ©2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. Permission is hereby granted, free of charge, to any person
obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction,
including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software,
and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRIN
GEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Program ©2009 Sony Corporation
Documentation ©2009 Sony Corporation

FLEXIBLE CIRCUIT BOARD REPAIRING SAFETY-RELATED COMPONENT WARNING!

• Keep the temperature of soldering iron around 270 °C during
repairing. COMPONENTS IDENTIFIED BY MARK 0 OR DOTTED LINE
• Do not touch the soldering iron on the same conductor of the WITH MARK 0 ON THE SCHEMATIC DIAGRAMS AND IN
circuit board (within 3 times). THE PARTS LIST ARE CRITICAL TO SAFE OPERATION.
REPLACE THESE COMPONENTS WITH SONY PARTS
• Be careful not to apply force on the conductor when soldering
WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS
or unsoldering. MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY.

CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.

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 NWZ-E443/E443K/E444/E444K/E445
SECTION 1
SERVICING NOTES
TABLE OF CONTENTS System Requirements
Computer
IBM PC/AT or compatible computer preinstalled with the following Windows operating
1. SERVICING NOTES ............................................. 3 systems*1:
Windows XP Home Edition (Service Pack 2 or later) / Windows XP Professional
(Service Pack 2 or later) / Windows Vista Home Basic (Service Pack 1) / Windows Vista
2. DISASSEMBLY Home Premium (Service Pack 1) / Windows Vista Business (Service Pack 1) / Windows
Vista Ultimate (Service Pack 1)
2-1. Disassembly Flow ........................................................... 13 Supported 64 bit version OS for Windows Vista.
2-2. Button Sheet, Ring Ornament ......................................... 14 Not supported by OSs other than above.
*1 Excluding OS Versions not supported by Microsoft.
2-3. SVX Key Cover Assy, Cover Reset SW ......................... 14 CPU: Pentium III 450 MHz or higher (Pentium III 800 MHz or higher for Windows
2-4. Back Cover, Knob VOL, Knob Hold .............................. 15 Vista)
RAM: 256 MB or more (512 MB or more for Windows Vista)
2-5. HP Jack Assy (HPJ1) ...................................................... 15 Hard Disk drive: 380 MB or more of available space
2-6. KEY Board...................................................................... 16 Display:
2-7. Battery Assy (BAT1) ....................................................... 16 – Screen Resolution: 800 × 600 pixels (or higher) (recommended 1,024 × 768 or higher)
– Colors: 8 bit or higher (16 bit recommended)
2-8. Top Cover........................................................................ 17 CD-ROM drive (supporting Digital Music CD playback capabilities using WDM)
2-9. VOL SW Assy (VSW1) .................................................. 17 Sound board
USB connector (Hi-Speed USB is recommended)
2-10. MAIN Board, LCD Assy (LCD1)................................... 18 Internet Explorer 7.0 and Windows Media Player 11 are required.
Broadband Internet connection is required to use Electronic Music Distribution (EMD)
or to visit the web site.
3. TEST MODE ............................................................ 19
We do not guarantee operation for all computers even if they meet the above System
Requirements.
4. EXPLODED VIEWS Not supported by the following environments:
4-1. Key Cover Section .......................................................... 26 – Personally constructed computers or operating systems
– An environment that is an upgrade of the original manufacturer-installed operating
4-2. Top Cover, KEY Board Section ...................................... 27 system
4-3. MAIN Board, LCD Assy Section ................................... 28 – Multi-boot environment
– Multi-monitor environment
– Macintosh
5. ACCESSORIES ....................................................... 29

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NWZ-E443/E443K/E444/E444K/E445
ABOUT THE METHOD OF DISTINGUISHING THE
SPEAKER ATTACHMENT MODEL
NWZ-E443 and NWZ-E444 have the model to whom the speaker is at-
tached (NWZ-E443K/E444K).
However, the model name of the main unit of WALKMAN of NWZ-
E443K and E444K are NWZ-E443 and NWZ-E444.
The setting of the firmware is different in the WALKMAN for single sales
model and the WALKMAN to which the speaker is attached.
Therefore, it is necessary to distinguish whether the WALKMAN brought
in to the repair is the WALKMAN to which the speaker is attached.
Distinction method 1:
Distinguish by the serial number referring to “F-number and Serial number
range List” (page 8).
Distinction method 2:
In the WALKMAN for supplied speaker model, marking is given on the
MAIN board.
Note: Execute marking at the same position when you exchange the
MAIN board.
MAIN BOARD
Marking: WALKMAN for supplied speaker model.
No Marking: WALKMAN for single sales model.
NOTE THE EACH BOARDS REPLACING
When the each boards are damaged, exchange the entire mounted
board. The individual electrical parts which were mounted cannot
be exchanged.
4
NOTE THE MAIN BOARD REPLACING
When the MAIN board is replaced, format it according to the fol-
lowing.
1. Firmware writing
Execute the firmware writing with the set assembled to the state of
the figure below after the MAIN board is replaced.
Note: If the set is not assembled to the state of the figure below, the firm-
ware cannot be written.
• The set is assembled to the state before the SVX KEY COVER
ASSY and BUTTON SHEET are attached
Refer to the following procedures for the firmware writing meth-
od.
Note 1: Confirm the method of obtaining the “Write information tool”
used here to the service headquarters.
Note 2: Assemble the set completely after confirming writing the firm-
ware ended.
1-1. Preparation
Prepare the following tools beforehand.
• PC (Windows XP or Windows Vista)
• USB cable supplied to WALKMAN (WM-PORT)
• Write information tool
1-2. Installing the write information tool
Procedure:
1. Unzip the supplied zip file to get the following folders.
• Write Informatiom1.5
• LabVIEW_Runtime_Engine_82
2. Open the folder in order of “LabVIEW_Runtime_Engine_82”
→ “lv82rte”. Then, start up “lv82runtime”.
3. Click “Next” button.
 NWZ-E443/E443K/E444/E444K/E445

4. Click “Next” button. 7. Click “Finish” button. Then, click “Yes” button to restart your
PC.

5. Click “Next” button.

1-3. Setting change

Procedure:
1. Click “Start” button of the PC, then select “Control panel”, and
double click “System” icon.

6. Installing starts.

5
NWZ-E443/E443K/E444/E444K/E445

2. Select “Hardware” tab, then click “Device manager” button. 5. Select “Don’t search. I will choose the driver to install”, then
click “Next” button.

6. Select “USB Mass Storage Device”, then click “Next” button.

If you want the PC to recognize WALKMAN as MTP, please
select “MTP Device”.

3. Select “Connected WALKMAN” under “Portable Devices”

from the below window then perform “Update Driver...”.

7. Click “Finish” button.

4. Select “Install from a list or specific location (Advanced)”, When the PC urge to restart, please follow to the PC.
then click “Next” button.

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 NWZ-E443/E443K/E444/E444K/E445

1-4. Writing data 4. Select/Input the items by referring the following.

Procedure:
1. Check the drive letter information of the connected WALK- Model : See the model label on the WALKMAN.
MAN. SN : Input serial number (7-digit) by seeing the label at-
tached on the MAIN board.
FN : Refer the table of next page.
DEST : Refer the table of next page.
SP Output Optimizer ON/OFF
: Check the item when WALKMAN is NWZ-E443K/
E444K. Distinguish WALKMAN referring to
“ABOUT THE METHOD OF DISTINGUISHING
E drive in this case THE SPEAKER ATTACHMENT MODEL” (page
4).
2. Open the “Write Informatiom1.5” folder. Then, start up “CEF
Write Information”.

1.5

3. Select “Product” tab and select the drive letter you checked in
step 1 (Do not use “PCBA” tab).

1.5

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NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1
F-number and Serial number range List
Model (PN) Destination Destination code (DEST) F-number (FN) Body Color Serial number range (SN)
F-1498-101-5 Black
F-1498-101-6 Red
E, Australian, Tourist E 6000001 - 6499999
F-1498-101-7 Violet
F-1498-101-8 Pink
F-1498-105-5 Black
AEP, UK CEW 1000001 - 1999999
F-1498-105-6 Red
F-1498-106-5 Black
F-1498-106-6 Orange
Mexican MX3 6500001 - 6999999
F-1498-106-7 Red
NWZ-E443
F-1498-106-8 Pink
F-1498-107-0 Black
East European CEV 3000001 - 3399999
F-1498-107-1 Red
F-1498-107-2 Black
UK CEW 3500001 - 3799999
F-1498-107-3 Red
F-1498-108-0 Black
F-1498-108-1 Red
Chinese CN 3400001 - 3499999
F-1498-108-2 Violet
F-1498-108-3 Pink
100V - 240V AC area F-1498-131-5 Black
E 5400001 - 5449999
in E F-1498-131-6 Pink
NWZ-E443K UK, Hong Kong CEW F-1498-136-0 Black 5000001 - 5099999
(NWZ-E443) F-1498-136-5 Black
Mexican MX3 5300001 - 5349999
F-1498-136-6 Pink
AEP CEW F-1498-137-0 Black 5100001 - 5199999
F-1498-111-5 Black
E, Australian, Tourist E 6000001 - 6499999
F-1498-111-6 Pink
F-1498-115-5 Black
AEP, UK CEW 1000001 - 1999999
F-1498-115-6 Red
F-1498-116-5 Black
F-1498-116-6 Orange
NWZ-E444 Mexican MX3 6500001 - 6999999
F-1498-116-7 Red
F-1498-116-8 Pink
F-1498-117-0 Black
East European CEV 3000001 - 3399999
F-1498-117-1 Red
F-1498-117-2 Black
UK CEW 3500001 - 3799999
F-1498-117-3 Red
Korean E F-1498-141-0 Black 5450001 - 5499999
100V - 240V AC area F-1498-141-5 Black
E 5400001 - 5449999
in E F-1498-141-6 Pink
NWZ-E444K F-1498-141-7 Black
Tourist E 5500001 - 5549999
(NWZ-E444) F-1498-141-8 Pink
East European CEV F-1498-145-6 Black 5200001 - 5299999
F-1498-147-0 Black
AEP CEW 5100001 - 5199999
F-1498-147-1 Pink
F-1498-121-5 Black
E, Australian, Tourist E 6000001 - 6499999
F-1498-121-6 Violet
F-1498-125-5 Black
AEP, UK CEW 1000001 - 1999999
F-1498-125-6 Red
F-1498-126-5 Black
NWZ-E445 F-1498-126-6 Orange
Mexican MX3 6500001 - 6999999
F-1498-126-7 Red
F-1498-126-8 Pink
East European CEV F-1498-127-0 Black 3000001 - 3399999
F-1498-127-1 Black
UK CEW 3500001 - 3799999
F-1498-127-2 Red

Note 1: The serial number doesn’t overlap.

Note 2: “Walkman” model name of NWZ-E444K and NWZ-E445K are NWZ-E444 and NWZ-E445.

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 NWZ-E443/E443K/E444/E444K/E445

One point: If the incoming unit is no model label, please identify the model name by seeing the name printed on NAND IC.

Capacity Vender NAND IC Name Name printed on IC Remark

4GB Samsung K9LBG08U1D-LCB0 K9LBG08U1D-LCB0
8GB Samsung K9HCG08U5D-LCB0 K9HCG08U5D-LCB0
16GB Samsung K9PDG08U5D-LCB0 K9PDG08U5D-LCB0
4GB Hynix H27UBG8T2MYR-BC H27UBG8T2MYR Since October 2009
8GB Hynix H27UCG8UDMYR-BC H27UCG8UDMYR Since October 2009
16GB Hynix H27UDG8VEMYR-BC H27UDG8VEMYR Since October 2009
8GB Micron MT29F64G08CEAAAC5:A NW180 Since October 2009
16GB Micron MT29F128G08CEAAAC5:A NW179 Since October 2009

Note 3: Factory will use the NAND IC manufactured by Hynix and micron from October 2009.

FPGA Code
NW180
NW180

U3 NA ND
NWZ - E443/E443K: 4GB
NWZ - E444/E444K: 8GB
NWZ - E445: 16GB

U1 CPU

MAIN board

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NWZ-E443/E443K/E444/E444K/E445

5. Click “Write Information” button. Then, click “OK” button.
1.5
6. Disconnect the WALKMAN from PC. Then, check if the data
is installed correctly. Display is shifted by pressing the [B]
button on WALKMAN. If the [B] button on WALKMAN is
pressed more than 5 times, WALKMAN exits the test mode.

VCHK WRITE FNSNPN

VDDIO :3.100V 14981017

6000001
VDDA :1.800V NWZ-E443

VDDD :1.350V

READ FNSNPN DEST

E
14981017
6000001
Note: NWZ-E443
Make sure to input 7-digit S/N.
If no, the following error appears
when “Write Information ” button is
DEST OK
pressed.

MODEL Canary : SP output optimizer is OFF

Canary SP in default.
Canary SP : SP output optimizer is ON
in default.

MODEL OK

7. Reconnect WALKMAN to the PC. If PC recognizes WALK-

MAN as MTP, make WALKMAN recognize as MSC mode
(Refer to “1-3. Setting change” on page 5).

10

8. Click “Check Information” button. Then, confirm “Compare
OK” is displayed. After that, check the displayed data.
1.5
9. Open Windows Explorer and check that the folder,
“FAAC2E5D...” is deleted (The folder is automatically deleted
if step 7 is performed).
Before performing “Check Information ”
This folder is created when “Write Information” is clicked.
After performing “ Check Information ”
NWZ-E443/E443K/E444/E444K/E445
10. Exit the software and disconnect WALKMAN from the PC.
1.5
2. Format
Formatting memory [Format]
You can format the built-in flash memory of the player.
Note
 If the memory is formatted, all data (songs, videos, photos, etc., including sample data
installed at the factory) will be erased. Be sure to verify the data stored in memory prior
to formatting, and export any important data to the hard disk of your computer.
 Be sure not to initialize (format) the built-in flash memory of the player using Windows
Explorer. If you have formatted with Windows Explorer, format again using the player.
 This function is only available in the pause mode.
 From the [Home] menu, select [Settings]  [Common Settings]
 [Format].
[All data including songs will be deleted. Proceed?] appears.
 Select [Yes].
[All data will be deleted. Proceed?] appears.
 To cancel the operation, select [No].
 Select [Yes].
When initialization finishes, [Memory formatted.] appears.
 To cancel the operation, select [No].
11
NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1

COLOR VARIATION
Color
Model Destination
Black Red Violet Pink Orange
AEP z z – – –
UK z z – – –
East European z z – – –
NWZ-E443
E, Australian, Tourist z z z z –
Mexican z z – z z
Chinese z z z z –
AEP z – – – –
UK, Hong Kong z – – – –
NWZ-E443K
100V – 240V AC area in E z – – z –
Mexican z – – z –
AEP z z – – –
UK z z – – –
NWZ-E444 East European z z – – –
E, Australian, Tourist z – – z –
Mexican z z – z z
AEP z – – z –
East European z – – – –
NWZ-E444K 100V – 240V AC area in E z – – z –
Tourist z – – z –
Korean z – – – –
AEP z z – – –
UK z z – – –
NWZ-E445 East European z – – – –
E, Australian, Tourist z – z – –
Mexican z z – z z

12
 NWZ-E443/E443K/E444/E444K/E445
SECTION 2
DISASSEMBLY
• This set can be disassembled in the order shown below.

2-1. DISASSEMBLY FLOW

SET

2-2. BUTTON SHEET,

RING ORNAMENT
(Page 14)

2-3. SVX KEY COVER ASSY,

COVER RESET SW
(Page 14)

2-4. BACK COVER, KNOB VOL,

KNOB HOLD 2-5. HP JACK ASSY (HPJ1) 2-6. KEY BOARD
(Page 15) (Page 15) (Page 16)

2-7. BATTERY ASSY (BAT1)

(Page 16)

2-8. TOP COVER

(Page 17)

2-9. VOL SW ASSY (VSW1) 2-10. MAIN BOARD, LCD ASSY (LCD1)
(Page 17) (Page 18)

13
NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1

Note: Follow the disassembly procedure in the numerical order given.

2-2. BUTTON SHEET, RING ORNAMENT

1 button sheet
Note: Button sheet is put
with adhesive sheet.

2 four screws 4 ring ornament

(M1.4 u1.5)
‡1RWHRILQVWDOOLQJWKH5,1*251$0(17
boss The spacer might be pasted on the position of
the figure below (two places).
Please install the RING ORNAMENT after
detaching this spacer (two pieces) when
the spacer is pasted here.
boss 3

main block

spacer (two places)

2-3. SVX KEY COVER ASSY, COVER RESET SW

Note: This illustration sees the main block from back cover side.
4 cover reset SW
back cover

1 two screws
(M1.7 u4.0)

top block 2

‡1RWHRILQVWDOOLQJWKH69;.(<&29(5$66<
The spacer might be pasted on the position of
the figure below (two places).
Please install the SVX KEY COVER ASSY after
detaching this spacer (two pieces) when
the spacer is pasted here.
– Front Side –

KEY board
3 SVX key cover assy

spacer (two places)

14
 NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1

2-4. BACK COVER, KNOB VOL, KNOB HOLD

Note 1: This illustration sees the top block from back cover side.

‡ Note oI iQVtDOOiQJ tKe %$&. 2 two claws

&29(5
Side view:
The spacer might be pasted on back cover
5 claw
the position of the figure below.
Please install the BACK COVER
after detaching this spacer when
the spacer is pasted here. 7 boss

8 back cover top cover

spacer 1 Insert your nail in the gap between

2 claw
3 top cover and back cover.Then slide
4 claw your nail to arrow direction to remove
6 claw both side of claws of back cover.
battery block

9 knob VOL

0 knob hold

Note 2: When installing KNOB HOLD,

the position of switch and claw of
KNOB HOLD is set and installed.

2-5. HP JACK ASSY (HPJ1)

Note: This illustration sees the top block from back cover side.

back cover

2 screw
(M1.4 u2.0)

3 claw

1 Remove three solders.

4 HP jack assy
(HPJ1)

15
NWZ-E443/E443K/E444/E444K/E445

2-6. KEY BOARD

Note: This illustration sees the top block from back cover side.

back cover

2 Remove four solders.

3 KEY board

front side view: Check the plate position when

KEY board is installed.
VOL SW assy

KEY board

2-7. BATTERY ASSY (BAT1)

Note 1: This illustration sees the battery block from battery side.

5 battery assy
2 metal measure
(BAT1)
black
red

4 two sheets battery 3

Note 2: Metal measure etc. are inserted

and battery assy is removed. 1 Remove two solders of
battery cable.

LCD block

16
 NWZ-E443/E443K/E444/E444K/E445

2-8. TOP COVER

Note: This illustration sees the LCD block from MAIN board side.

1 two screws
(1.4 u2.5)

chassis block

MAIN board

3 top cover

2-9. VOL SW ASSY (VSW1)

Note: This illustration sees the chassis block from MAIN board side.

1 Remove two solders.

MAIN board
3 VOL SW assy
(VSW1)

17
NWZ-E443/E443K/E444/E444K/E445

2-10. MAIN BOARD, LCD ASSY (LCD1)

Note 1: This illustration sees the chassis block from MAIN board side.

2 cushion
3 two screws
(M1.7 u3.0)

1 Remove two solders of 4 guard connector

VOL SW assy.

7 MAIN board block

MAIN board 6

VOL SW assy

Note 2: This illustration sees the MAIN board block from LCD side.
5 screw
qa LCD cushion (M1.4 u2.0)

qs LCD assy
(LCD1)

0 MAIN board

8 LCD holder

9 LCD connector

Note 3: When the MAIN board is replaced, refer to “NOTE THE

MAIN BOARD REPLACING” (page 4) in servicing notes.

18
 NWZ-E443/E443K/E444/E444K/E445
SECTION 3
TEST MODE
Note: Information on the test mode must correspond in enough 4-1-1. Power supply voltage check
security. When the leakage has been revealed by any This mode is used in case power supply voltage in the state where
chance, the source of information is specified. all power supply lines are starting is checked.
1. SETTING THE TEST MODE
Checking method:
Note: Perform the test mode in the state of 3.6 V or more in the battery
voltage. 1. Enter the test mode.
Setting method: 2. Press the [v]/[V] key to select the “POWER”, and press the
1. Turn the power on. [B] key to enter the minor item.
2. Press the [BACK] key for 1.5 seconds or more, the home menu 3. Press the [v]/[V] key to select the “VCHK”.
is displayed. 4. Press the [u] key, all power supply lines are started.
3. Slide the [HOLD] key to set the hold on.
4. While pressing the [OPTION] key, press the key as following liquid crystal display
order.
[BACK] → [v] → [B] → [V] → [b] → [v] → [v] → [B] → VCHK
[V] → [b] → [u]
5. Enter the test mode. VDDIO : X.XXXV

2. RELEASING THE TEST MODE VDDA : X.XXXV

1. Display the major item selection screen.
2. Press the [v]/[V] key to select the “EXIT”, and press the [B] VDDD : X.XXXV
key to select the “SURE?”.
3. Press the [u] key, TURN the POWER off and release the test
mode.

3. CONFIGURATION OF THE TEST MODE

Major item switching:
In this state, the power supply voltage of each power supply
Major item line can be confirmed by measuring the voltage.
[v]/ [V] key
5. Press the [BACK] key, return to minor item selection screen.
[B] key [b] key
4-1-2. Consumption current (audio playback) check
Minor item switching: This mode is used in case consumption current (audio playback)
Minor item
[v]/ [V] key is checked in the state where “1 kHz 0 dBs L-ch/R-ch VOLUME:
15” audio signal is output.
[u] key
Checking method:
Start [BACK] key 1. Enter the test mode.
2. Press the [v]/[V] key to select the “POWER”, and press the
Automatic [B] key to enter the minor item.
3. Press the [v]/[V] key to select the “ACHK”.
Finish 4. Press the [u] key, “1 kHz 0 dBs L-ch/R-ch VOLUME: 15”
or audio signal is output.
Result
liquid crystal display
4. OPERATION OF THE TEST MODE
4-1. Power ACHK
1kHz 0dBs L/Rch
liquid crystal display HPOUT [ VOL 15 ]
BL ON
MPTAPP MENU

POWER VCHK
AUDIO ACHK
VIDEO DSVCHK
OTHER CHGCHK
DEVICE BATTCHK
REC
FM
SHUTDN 5. In this state, each time the [OPTION] key is pressed, LCD
EXIT back light on /off switch is performed.
6. Press the [BACK] key, return to minor item selection screen.

19
NWZ-E443/E443K/E444/E444K/E445

4-1-3. Standby current check 4-1-5. Battery voltage detection check

This mode is used in case standby current is checked. This mode is used in case battery voltage is checked.

Checking method: Checking method:

1. Enter the test mode.
2. Press the [v]/[V] key to select the “POWER”, and press the
[B] key to enter the minor item.
3. Press the [v]/[V] key to select the “DSVCHK”.
4. Press the [u] key, enter the state of the deep sleep.
5. Press the [BACK] key, release the state of the deep sleep, and
return to minor item selection screen.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “POWER”, and press the
[B] key to enter the minor item.
3. Press the [v]/[V] key to select the “BATTCHK”.
4. Press the [u] key, the battery voltage is displayed.
When the battery voltage cannot be confirmed, “ERROR” is
displayed.

4-1-4. Charge current check liquid crystal display

This mode is used in case charge current is checked.
BATTCHK
Checking method:
1. Enter the test mode. Battery Voltage
2. Press the [v]/[V] key to select the “POWER”, and press the X.XXXV
[B] key to enter the minor item.
3. Press the [v]/[V] key to select the “CHGCHK”.
4. Press the [u] key, the change setting is displayed.

liquid crystal display

CHGCHK START

AC X.XXXV: Battery voltage

5. Press the [BACK] key, return to minor item selection screen.

4-2. Audio
While playing the audio track, it’s in a repeat state. If [BACK] key
is pressed, it’s stopped.
Press the [VOL +] key to switch the HP/LINE/SP.
AC
liquid crystal display

MPTAPP MENU
5. In this state, each time the [OPTION] key is pressed, the port
setting for the charge is changed as shown in the table below.
POWER OUTPUT
AUDIO SN
Port control VIDEO F1
Display CHG_XCHGEN CHG_PEN1 CHG_PEN2 OTHER F2
AC L H H DEVICE SEPLR
USB500 L H H REC SEPRL
FM MAXOUT
USB100 L H L
SHUTDN NMLZR
EXIT SPCHK
6. Press the [BACK] key, return to minor item selection screen.

20
 NWZ-E443/E443K/E444/E444K/E445

4-2-1. Output check 4-2-3. Frequency characteristic 1 check

“1 kHz 0 dBs L-ch/R-ch VOLUME: 25” audio signal is outputted. “20 Hz 0 dBs L-ch/R-ch VOLUME: 25” audio signal is outputted.

Checking method: Checking method:

1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “OUTPUT”.
4. Press the [u] key, “1 kHz 0 dBs L-ch/R-ch VOLUME: 25”
audio signal is outputted.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “F1”.
4. Press the [u] key, “20 Hz 0 dBs L-ch/R-ch VOLUME: 25”
audio signal is outputted.

liquid crystal display liquid crystal display

OUTPUT F1
1kHz 0dBs L/Rch 20Hz 0dBs Lch/Rch
HPOUT [ VOL 25 ] HPOUT [ VOL 25 ]

START START

5. Press the [BACK] key, return to minor item selection screen. 5. Press the [BACK] key, return to minor item selection screen.

4-2-2. S/N check 4-2-4. Frequency characteristic 2 check

“Infinity Zero VOLUME: 30” audio signal is outputted. “20 Hz 0 dBs L-ch/R-ch VOLUME: 25” audio signal is outputted.

Checking method: Checking method:

1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “SN”.
4. Press the [u] key, “Infinity Zero VOLUME: 30” audio signal
is outputted.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “F2”.
4. Press the [u] key, “20 Hz 0 dBs L-ch/R-ch VOLUME: 25”
audio signal is outputted.

liquid crystal display liquid crystal display

SN F2
Infinity Zero 20kHz 0dBs Lch/Rch
HPOUT [ VOL 30 ] HPOUT [ VOL 25 ]

START START

5. Press the [BACK] key, return to minor item selection screen. 5. Press the [BACK] key, return to minor item selection screen.

21
NWZ-E443/E443K/E444/E444K/E445

4-2-5. CH separation (L-ch) check 4-2-7. Maximum output check

“1 kHz 0 dBs L-ch VOLUME: 25” audio signal is outputted. “1 kHz 0 dBs L-ch/R-ch VOLUME: 30” (Headphone output when
AVLS operates: “1 kHz 0 dBs L-ch/R-ch VOLUME: 13”) audio
Checking method: signal is outputted.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B] Checking method:
key to enter the minor item. 1. Enter the test mode.
3. Press the [v]/[V] key to select the “SEPLR”. 2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
4. Press the [u] key, “1 kHz 0 dBs L-ch VOLUME: 25” audio key to enter the minor item.
signal is outputted. 3. Press the [v]/[V] key to select the “MAXOUT”.
4. Press the [u] key, “1 kHz 0 dBs L-ch/R-ch VOLUME: 30”
liquid crystal display (Headphone output when AVLS operates: “1 kHz 0 dBs L-
ch/R-ch VOLUME: 13”) audio signal is outputted.
SEPLR
1kHz 0dBs Lch liquid crystal display
HPOUT [ VOL 25 ]
MAXOUT
1kHz 0dBs L/Rch
AVLS OFF
HPOUT [ VOL 30]

START

5. Press the [BACK] key, return to minor item selection screen. START

4-2-6. S/N check

“1 kHz 0 dBs R-ch VOLUME: 25” audio signal is outputted. 5. In this state, each time the [OPTION] key is pressed, AVLS
on.off switch is performed.
Checking method: 6. Press the [BACK] key, return to minor item selection screen.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B] 4-2-8. Normalizer check
key to enter the minor item. “1 kHz − 24 dBs L-ch/R-ch VOLUME: 30” audio signal is output-
3. Press the [v]/[V] key to select the “SEPRL”. ted.
4. Press the [u] key, “1 kHz 0 dBs R-ch VOLUME: 25” audio
signal is outputted. Checking method:
1. Enter the test mode.
liquid crystal display 2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “NMLZR”.
SEPRL
4. Press the [u] key, “1 kHz − 24 dBs L-ch/R-ch VOLUME:
1kHz 0dBs Rch
HPOUT [ VOL 25 ] 30” audio signal is outputted.

liquid crystal display

NMLZR
1kHz–24dBs Lch/Rch
HPOUT [ VOL 30]

START

5. Press the [BACK] key, return to minor item selection screen.

START

5. Press the [BACK] key, return to minor item selection screen.

22
 NWZ-E443/E443K/E444/E444K/E445

4-2-9. Sound pressure regulation level check 5. In this state, each time the [VOL –] key is pressed, LCD back
“1 kHz 0 dBs L-ch/R-ch VOLUME: 30” audio signal is outputted. light brightness min/max/middle switch is performed.
6. Press the [BACK] key, return to minor item selection screen.
Checking method:
1. Enter the test mode. 4-4. Other
2. Press the [v]/[V] key to select the “AUDIO”, and press the [B]
key to enter the minor item. liquid crystal display
3. Press the [v]/[V] key to select the “SPCHK”.
MPTAPP MENU
4. Press the [u] key, “1 kHz 0 dBs L-ch/R-ch VOLUME: 30”
audio signal is outputted.
POWER CLOCK
AUDIO KEYNUM
liquid crystal display
VIDEO KEY
OTHER FORMAT
SPCHK DEVICE DEST
1kHz 0dBs Lch/Rch REC FWVER
HPOUT [ VOL 30] FM NCAPCHK
SHUTDOWN QSHUTDW
EXITTEST MODEL

4-4-1. Clock check

The movement of an internal clock is confirmed.
START
Checking method:
1. Enter the test mode.
5. Press the [BACK] key, return to minor item selection screen. 2. Press the [v]/[V] key to select the “OTHER”, and press the [B]
key to enter the minor item.
4-3. Video 3. Press the [v]/[V] key to select the “CLOCK”.
4. Press the [u] key, date and time are displayed.
liquid crystal display
liquid crystal display
MPTAPP MENU

POWER LCD CLOCK

AUDIO
VIDEO XXXX/XX/XX
OTHER ##:##:##
DEVICE
REC
FM
SHUTDOWN
EXITTEST

RTC OK

4-3-1. LCD display check XXXX/XX/XX : Date

Liquid crystal display is checked. ##:##:## : Time

Checking method: 5. Press the [BACK] key, return to minor item selection screen.
1. Enter the test mode.
2. Press the [v]/[V] key to select the “VIDEO”, and press the [B] 4-4-2. Frequency check that presses key
key to select the “LCD”. The frequency to which the key is pressed is displayed.
3. Press the [u] key, all black is displayed on the liquid crystal Note: Not used for the servicing.
display.
4. In this state, each time the [OPTION] key is pressed, the screen
display changes in the following order.

All black (default) → All red → All green → All blue → All
white → Color bar → Maximum drawing size confirmation
→ diagonal gradation (red) → diagonal gradation (green) →
diagonal gradation (blue) → diagonal gradation (white)

Maximum drawing size confirmation:

All blue (All sides are red) is displayed. Whether red in all
sides is seen is confirmed.

23
NWZ-E443/E443K/E444/E444K/E445

4-4-3. Key check liquid crystal display

The operation of the key is confirmed.
FWVER
Checking method:
1. Enter the test mode. FWVER
2. Press the [v]/[V] key to select the “OTHER”, and press the [B] X.XX.XX
key to enter the minor item.
3. Press the [v]/[V] key to select the “KEY”. MODEL NAME
4. Press the [u] key, all keys are displayed. NWZ–####

SERIAL NO
liquid crystal display
@@@@@@@

PLAY
OPTION
BACK
HOLD X.XX.XX : Firmware version
RW #### : Model name
UP @@@@@@@ : Serial No.
DOWN
VOL+ 5. Press the [BACK] key, return to minor item selection screen.
VOL–
4-4-7. NAND capacity check
Capacity of NAND flash memory, present bud block maximum
bud block, and vender ID are displayed.

5. The character corresponding to the key is selected every time
the key other than [B] is pressed.
6. Press the [B] key, return to minor item selection screen.
4-4-4. Format
The user’s area is formatted, and ICV for the video and ICV for
audio are initialized.
Checking method:
1. Enter the test mode.
2. Press the [v]/[V] key to select the “OTHER”, and press the [B]
key to enter the minor item.
3. Press the [v]/[V] key to select the “NCAPCHK”.
4. Press the [u] key, capacity of NAND flash memory, present
bud block maximum bud block, and vender ID are displayed.

Note: Not used for the servicing. liquid crystal display

Format the set from “Settings” 0 “Common settings” 0 “Format”
when it home menu in usually operates when the set should format
it. NCAPCHK
NAND TOTAL SIZE
4-4-5. Destination setting X GB
The destination setting, language information, and sound pressure BAD BLOCK
@@@@
regulation information are written in the NAND flash memory.
MAX BAD BLOCK
####
Note: Not used for the servicing.
VENDER
$$$$
4-4-6. Firmware version check
The firmware version is displayed.

Checking method:
1. Enter the test mode.
2. Press the [v]/[V] key to select the “OTHER”, and press the [B] X : Capacity of NAND flash memory
key to enter the minor item. 4/8/16 (4 GB/8 GB/16 GB)
3. Press the [v]/[V] key to select the “FWVER”. @@@@ : Number of present bud block
4. Press the [u] key, the firmware version is displayed. (It makes an error the acquisition of the
Number of bud blocks at “–1”)
#### : Number of maximum bud block
(It makes an error the acquisition of the
vender IDat at “–1”)
$$$$ : Vender ID od NAND flash memory
0xec (Samsung)
0x2c (Micron)
0xad (Hynix)
(It makes an error the acquisition of the
vender ID at “–1”)

5. Press the [BACK] key, return to minor item selection screen.

24
 NWZ-E443/E443K/E444/E444K/E445

4-4-8. QSHUTDN 4-7-1. Reception output check

Time from the state of deep sleep to shutdown is set. FM tuning checked.

Note: Not used for the servicing. Checking method:

1. Enter the test mode.
4-4-9. MODEL 2. Press the [v]/[V] key to select the “FM”, and press the [B] key
The model name (codename) is displayed. to select the “RCVCHK”
3. Press the [v]/[V] key, “90.00 MHz” is displayed.
Note: Not used for the servicing. 4. In this state, each time the [OPTION] key is pressed, frequency
is changes in the following order.
4-5. DEVICE
Note: Not used for the servicing.
liquid crystal display
liquid crystal display
RCVCHK
MPTAPP MENU
90.00 MHz
POWER
AUDIO
VIDEO
OTHER
DEVICE
REC
FM
SHUTDOWN
EXITTEST

90.00 MHz (default) → 76.00 MHz → 95.75 MHz → 107.75

MHz→ 87.50 MHz → 98.00 MHz → 108.00 MHz
4-6. REC
The recording from microphone is tested.
5. Press the [BACK] key, return to minor item selection screen.
Note: Not used for the servicing.
4-8. Shutdown
liquid crystal display
Function that power supply of set can be turned off without ending
static test mode.
MPTAPP MENU
Procedure:
POWER 1. Enter the test mode.
AUDIO 2. Press the [v]/[V] key to select the “SHUTDN”, and press the
VIDEO [B] key to select the “SURE ?”.
OTHER 3. Press the [u] key, turn the power off while having entered the
DEVICE test mode.
REC
FM
SHUTDOWN
EXITTEST

4-7. FM

liquid crystal display

MPTAPP MENU

POWER RCVCHK
AUDIO
VIDEO
OTHER
DEVICE
REC
FM
SHUTDOWN
EXITTEST

25
NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1 SECTION 4
EXPLODED VIEWS
Note:
• -XX and -X mean standardized parts, so • Color Indication of Appearance Parts Ex- • Abbreviation
they may have some difference from the ample: AUS : Australian model
original one. KNOB, BALANCE (WHITE) . . . (RED) CH : Chinese model
• Items marked “*” are not stocked since ↑ ↑ E18 : 100V – 240V AC area in E model
they are seldom required for routine ser- Parts Color Cabinet’s Color EE : East European model
vice. Some delay should be anticipated • Refer to “COLOR VARIATION” in the HK : Hong Kong model
when ordering these items. “SERVICING NOTES” (page 12) about JE : Tourist model
• The mechanical parts with no reference color variation of model and destination. KR : Korean model
number in the exploded views are not sup- MX : Mexican model
plied.

4-1. KEY COVER SECTION

top cover, KEY board section

3 5

Note: There are notes when SVX KEY COVER ASSY or RING ORNAMENT is in-
stalled. Please refer to the content of “SECTION 2 DISASSEMBLY” for notes.

Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark
1 9-885-138-81 SVX KEY COVER ASSY (BLACK) 2 4-148-418-21 BUTTON SHEET
1 9-885-138-82 SVX KEY COVER ASSY (VIOLET) (BACK, OPTION, u, f, G, F, g) (RED)
1 9-885-138-83 SVX KEY COVER ASSY (RED) 2 4-148-418-31 BUTTON SHEET
1 9-885-138-84 SVX KEY COVER ASSY (PINK) (BACK, OPTION, u, f, G, F, g) (PINK)
1 9-885-138-85 SVX KEY COVER ASSY (ORANGE) 2 4-148-418-41 BUTTON SHEET
(BACK, OPTION, u, f, G, F, g) (ORANGE)
2 4-148-418-01 BUTTON SHEET
(BACK, OPTION, u, f, G, F, g) (BLACK) 3 9-885-138-97 SCREW M1.4X1.5
2 4-148-418-11 BUTTON SHEET 4 4-148-417-01 RING ORNAMENT
(BACK, OPTION, u, f, G, F, g) (VIOLET) 5 9-885-138-99 SCREW M1.7X4.0

26
 NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1

4-2. TOP COVER, KEY BOARD SECTION

BAT1

54
55

56

53
HPJ1
57

58

59
60

MAIN board, LCD assy section

53
52
51 not supplied

Note: There are notes when BACK COVER is installed. Please refer
to the content of “SECTION 2 DISASSEMBLY” for notes.

Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark
51 4-148-414-01 TOP COVER 57 4-148-419-01 KNOB VOL
52 9-885-138-71 KEY BOARD, COMPLETE (for SERVICE) 58 9-885-138-98 SCREW M1.7X3.0
53 9-885-139-01 SCREW M1.4X2.0 59 4-148-420-01 KNOB HOLD
54 9-885-139-00 SCREW TP 1.4X2.5 60 4-148-422-01 GUARD CONNECTOR (BLACK)
55 9-885-138-96 SHEET, BATTERY 60 4-148-422-11 GUARD CONNECTOR (VIOLET)

56 4-148-415-01 BACK COVER (for BLACK) 60 4-148-422-21 GUARD CONNECTOR (RED)

56 4-148-415-11 BACK COVER (for VIOLET) 60 4-148-422-31 GUARD CONNECTOR (PINK)
56 4-148-415-21 BACK COVER (for RED) 60 4-148-422-41 GUARD CONNECTOR (ORANGE)
56 4-148-415-31 BACK COVER (for PINK) BAT1 9-885-138-68 BATTERY ASSY
56 4-148-415-41 BACK COVER (for ORANGE) HPJ1 9-885-138-73 HP JACK ASSY

27
NWZ-E443/E443K/E444/E444K/E445
Ver. 1.1

4-3. MAIN BOARD, LCD ASSY SECTION

not supplied

VSW1

102

103

LCD1

101

Note: When the MAIN board is replaced, refer to “NOTE THE

MAIN BOARD REPLACING” (page 4) in servicing notes.

Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark
101 9-885-138-80 LCD CUSHION 102 9-885-138-78 MAIN BOARD, COMPLETE (8GB) (for SERVICE)
102 9-885-138-74 MAIN BOARD, COMPLETE (4GB) (for SERVICE) (NWZ-E444: E, MX, AUS, JE, EE/
(NWZ-E443: AEP, UK/NWZ-E443K: AEP, UK, HK) NWZ-E444K: E18, JE, EE, KR)
102 9-885-138-75 MAIN BOARD, COMPLETE (8GB) (for SERVICE) 102 9-885-138-79 MAIN BOARD, COMPLETE (16GB) (for SERVICE)
(NWZ-E444: AEP, UK/NWZ-E444K: AEP) (NWZ-E445: E, MX, AUS, JE, EE)
102 9-885-138-76 MAIN BOARD, COMPLETE (16GB) (for SERVICE) 103 4-153-270-01 COVER RESET SW
(NWZ-E445: AEP, UK) LCD1 9-885-138-95 LCD ASSY
102 9-885-138-77 MAIN BOARD COMPLETE (4GB) (for SERVICE) VSW1 9-885-138-70 VOL SW ASSY
(NWZ-E443: E, MX, AUS, CH, JE, EE/
NWZ-E443K: E18, MX)

28
 NWZ-E443/E443K/E444/E444K/E445
SECTION 5 Ver. 1.1
ACCESSORIES
Ref. No. Part No. Description Remark Ref. No. Part No. Description Remark
0 1-480-925-11 ADAPTOR, A.C. (AC-E5212) 501 4-148-433-01 ATTACHMENT (CA-O) (Attachment)
(AC power adaptor for speaker) (NWZ-E443K: MX) 502 A-1742-359-A SRS-NWGT014E/BM (CEK) (Speaker: BLACK)
0 1-480-928-11 ADAPTOR, A.C. (AC-E5212) (AC power adaptor for (NWZ-E443K/NWZ-E444K)
speaker) (NWZ-E443K: AEP, E18/ 502 A-1742-358-A SRS-NWGT014E/PM (CEK) (Speaker: PINK)
NWZ-E444K: AEP, EE, E18) (NWZ-E443K/NWZ-E444K)
0 1-480-937-11 ADAPTOR, A.C. (AC-E5212) (AC power adaptor for 503 4-156-749-01 ATTACHMENT, E (Attachment for speaker)
speaker) (NWZ-E443K: UK, HK) (NWZ-E443K/NWZ-E444K)
1-542-803-11 HEADPHONE (MDR-E804YLP/BC29) 504 4-156-744-01 PANEL, STAND (Stand for speaker)
(Headphones) (NWZ-E443K/NWZ-E444K)
1-833-490-13 CORD, PC CONNECTION (USB cable)
(EXCEPT CH)
501
1-835-940-11 CORD, PC CONNECTION (USB cable) (CH)
4-154-411-11 MANUAL (QSG) (Quick Start Guide) (ENGLISH)
4-154-411-21 MANUAL (QSG) (Quick Start Guide) (FRENCH)
(AEP, UK, HK) ATTACHMENT
(Use when connecting the player to optional cradle, etc.)
4-154-411-31 MANUAL (QSG) (Quick Start Guide) (GERMAN)
(AEP, UK, HK)
4-154-411-41 MANUAL (QSG) (Quick Start Guide) (SPANISH) 502 SPEAKER (for NWZ-E443K/NWZ-E444K)
(AEP, UK, E18, MX, JE)
503
4-154-411-52 MANUAL (QSG) (Quick Start Guide) (ITALIAN) ATTACHMENT

(AEP, UK, HK)

4-154-411-61 MANUAL (QSG) (Quick Start Guide) (RUSSIAN)
(EE)
4-154-411-71 MANUAL (QSG) (Quick Start Guide)
(SIMPLIFIED CHINESE) (E, AUS, CH, JE, KR)
4-154-411-81 MANUAL (QSG) (Quick Start Guide)
(TRADITIONAL CHINESE) 504
STAND
(UK, E, E18, AUS, HK, JE, KR)
4-154-411-91 MANUAL (QSG) (Quick Start Guide) (KOREAN) – Front View – – Rear View –
(E, AUS, JE, KR)

4-154-412-11 MANUAL (QSG) (Quick Start Guide) (UKRAINIAN)

(EE) • Abbreviation
4-154-412-21 MANUAL (QSG) (Quick Start Guide) (ARABIC) AUS : Australian model
(E, E18, AUS, JE, KR) CH : Chinese model
4-163-367-11 MANUAL, INSTRUCTION E18 : 100V – 240V AC area in E model
(ENGLISH, FRENCH, GERMAN, SPANISH) EE : East European model
(NWZ-E443K: AEP/NWZ-E444K: AEP) HK : Hong Kong model
4-163-367-21 MANUAL, INSTRUCTION JE : Tourist model
(SWEDISH, ITALIAN, DANISH, FINNISH) KR : Korean model
(NWZ-E443K: AEP/NWZ-E444K: AEP) MX : Mexican model
4-163-367-31 MANUAL, INSTRUCTION
(DUTCH, PORTUGUESE, NORWEGIAN, GREEK) The components identified by mark 0
(NWZ-E443K: AEP/NWZ-E444K: AEP) or dotted line with mark 0 are critical for
safety.
4-163-367-41 MANUAL, INSTRUCTION Replace only with part number specified.
(POLISH, CZECH, HUNGARIAN, SLOVAKIAN)
(NWZ-E443K: AEP/NWZ-E444K: AEP)
4-163-367-51 MANUAL, INSTRUCTION (ENGLISH, RUSSIAN,
TURKISH, UKRAINIAN) (NWZ-E444K: EE)
4-163-367-61 MANUAL, INSTRUCTION (ENGLISH, SPANISH,
ARABIC, TRADITIONAL CHINESE)
(NWZ-E443K: UK, E18, MX, HK/NWZ-E444K: E18)
4-163-367-71 MANUAL, INSTRUCTION (ENGLISH, KOREAN)
(NWZ-E444K: KR)
4-163-367-81 MANUAL, INSTRUCTION (ENGLISH, SPANISH,
TRADITIONAL CHINESE, ARABIC)
(NWZ-E444K: JE)

0 X-2348-771-1 AC ASSY (SVX), ADAPTOR, (AC-E5212)

(AC power adaptor for speaker) (NWZ-E444K: KR)
0 X-2546-898-1 AC ASSY (SVX), ADAPTOR, (AC-E5212)
(AC power adaptor for speaker) (NWZ-E444K: JE)

29
NWZ-E443/E443K/E444/E444K/E445

REVISION HISTORY

Checking the version allows you to jump to the revised page.

Also, clicking the version at the top of the revised page allows you to jump to the next revised page.
Ver. Date Description of Revision
1.0 2009.09 New
1.1 2009.12 Deletion of Tourist model (NWZ-E443K)
Addition of note for installing the BACK COVER, RING ORNAMENT and SVX KEY COVER ASSY
Addition of AC power adaptor and instruction manual (NWZ-E444K: Tourist model) (SMR-09083)