Starbucks:

Social
Responsibility
Riclyn D. Moscosa
Introduction
Begins in 1971 along the cobblestone streets of
Seattle’s historic Pike Place Market. It was here
where Starbucks opened its first store, offering
fresh-roasted coffee beans, tea and spices from
around the world for their customers to take
home. It's name was inspired by the classic tale,
“Moby-Dick,” evoking the seafaring tradition of
the early coffee traders.
Mission
To inspire and nurture the human spirit - one
person, one cup and one neighborhood at a
time.
Values
Creating a culture of warmth and belonging, where
everyone is welcome.
Delivering our very best in all we do, holding
ourselves accountable for results.
Acting with courage, challenging the status quo
and finding new ways to grow our company and
each other.
Being present, connecting with transparency,
dignity and respect.
 CORPORATE
SOCIAL
RESPONSIBILITY
 PEOPLE
At Starbucks, they put people at the center of
their work.
Shared success to its partners
Help partners to achieve their biggest dreams,
also investing in their health, well-being and
success.
PEOPLE
PEOPLE
Opportunity for all
As a leader in hiring great talent, Starbucks has and
will always look to create opportunities to their
partners and customers in the communities they
serve.

Goal: Hiring more Opportunity Youth, refugees,

veterans and military spouses.

Hired over 25,000 veterans and military spouses and

look to hire 5,000 more each year.
Strengthening
communities
Each Starbucks® store is a part of a community, and
committed to strengthening neighborhoods wherever
they do business.

In 2020, it is part of their plan to rescue 100% of food

available to donate in U.S.

Required to participate in the worldwide community

service in an annual basis.
Training and
development
Supporting, engaging and investing in the
development of our partners.

Provide valued partners with learning opportunities to

develop skills, further careers and help partners
achieve their personal and professional goals.
PLANET
To become resource-positive means they will give
more than they take from the planet: storing more
carbon than they emit, providing more clean
freshwater that they use and eliminating waste.
Sustainable
coffee
Verified 99% ethically sourced. Working with other
industry leaders to make coffee the first sustainable
agricultural product.

With plan to invest in training and financing for coffee

farmers, and providing 100 million coffee trees by
2025.
Greener retail
Building and operating stores with an aim to minimize
environmental footprint with ambitious goals for
2020 and beyond.

Plan to build and operate 10,000 greener retail stores,

improve the recyclability of cups and invest in 100%
renewable energy.
Buy coffee, help grow a
community