Dears;

DT Results of notes on the complaint NO (1-615552481728 Diamond.) below:

Complaint Summary
complaint Place Coordinates 27.723023518027908,30.75764956747419
Customer at first Floor
Complaint Place Description The build consists of two floors
His flat around 100m
Customer has Indoor solution (Yes/No) and if yes
NO
(HR/MR/Indoor site)
Complaint Service Type (Voice/Data) Data, voice
Complaint Technology Type (2G/3G/4G) 2g, 4g ,3g

Complaint Weak Coverage (Yes/No) Yes

Problem
Voice performance (Yes/No) if Yes
Type
Yes, Voice quality
(Dropped Calls-Blocked Calls-Voice quality-
silent calls)
Data Performance (Yes/No) if Yes
Yes 3G&4G bad throughput
(3G Bad Throughput - 4G Bad Throughput)
3G,4G HR dual band, install Yagi on the roof at a
Recommendation and feedback
distance of 20 meters from HR
Additional Comments if found

Radio Conditions
Outdoor Indoor Yagi
2G Cell RxLev RxQual 2G Cell RxLev RxQual 2G Cell RxLev RxQual
5126 85 0 5126 87 0 5457 76-78 0
3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo 3G Cell - SC RSCP EcNo
5126-186 98-103 8-9 5457-183 107-109 15 5457-183 88-89 13-14
Avg. Throughput 0M Avg. Throughput 0M Avg. Throughput 1M
4G Cell - PCI RSRP RSRQ 4G Cell - PCI RSRP RSRQ 4G Cell – PCI RSRP RSRQ
5126-134 110-116 13-15 03880-1 120-121 11 5457-113 94 13-14
Avg. Throughput 13M Avg. Throughput 0M Avg. Throughput 10M