CBMEC 213 LECTURE

Lesson 1
Operation management - Is the business function that plans, organizes,
coordinates, and controls the resources needed to produce a company’s goods and
services.

Planning - Brainstorming and gather all the ideas.

Organizing - It classify the plans.

Coordinating - Coordinate with other members.

Controlling - Control the outcomes and manage the quality, then checking the resulat
and compare to the goals.

Staffing - Operation or process of eligible candidates in the organization.

Directing - Process or technique of instructing, guiding, inspiring, and leading people

towards the accomplishment of organizational goals.

Vision -  describes what the organization hopes to become in the future

Mission -  Mission regards a specific target or goal that the company wishes to
pursue. The mission drives the company and there is some intended outcome or goal
in mind. Undertaking this mission will lead the company towards its vision

Goals - steps to achieve the missions wants to achieved in the future.

Objectives - What are the objectives identified as part of the mission. Identifying

these specific objectives will allow the company to pursue it.

Strategy - Strategy regards the plan or method(s) by which the company will address
the identified objectives in pursuit of a given strategy. 

Tactics - are the specific measures undertaken by the company in pursuit of the
objectives identified as part of the strategy. 

Historical Development - It involves the absolute control of the use of resources and
other raw materials and turning them into more valuable products

Scientific management - An approach to management that focused on improving

output by redesigning jobs and determining acceptable levels of worker output.

Total Quality Management (TQM) - a way of thinking that aims to increase quality
by removing the root causes of product faults and making quality everyone's
responsibility within the company

Flexibility - It speaks to the machine's capability to do a variety of functions without

making switching between them prohibitively difficult.
LESSON 2

Environmental scanning - is the process of gathering information about events and

their relationships within an organization's internal and external environments. 

Core Competencies - the resources and capabilities that comprise the strategic
advantages of a business.

Quality - is characterized as the indicator of a product's superiority. The quality of a

product is determined by how well it satisfies its customers and whether or not it
meets market demands or requirements.

Product Technology -  any machinery that makes creating a tangible physical

product possible for a business.

Process Technology - the machines, equipment, and devices that create and/or
deliver products and services

Information Technology - are able to reduce the cost, improve the delivery process,
standardize and improve quality and focus on customization, thereby creating value
for customers.

Order Qualifiers - are the competitive advantages a corporation needs exhibit to be a

viable rival in the business world.

Order Winners - a quality that will increase the chance of success in a bid or sale.

Productivity - a measurement of the effectiveness with which inputs are transformed

into outputs.

Labor Productivity - Real economic output per labor hour, sometimes referred to as
workforce productivity.

Machine Productivity - the measuring of a machine’s proficiency in converting the

raw inputs into a useful product. 

Multi-factor Produtivity - is a metric for assessing the efficiency of the economy

that contrasts the amount of output with the amount of all the inputs utilized to
produce that output.

LESSON 3

Product Design - Specifications and features that are exclusive to the company's
product.

Process Selection - development of the method required to produce the intended

product.

Design of service VS. Goods

Service (Intagible) - specific qualification/ not standard in the sense of developing
things.
Goods (Tangible) - standard in the production.

Product Screening
 Operating
 Marketing
 Financing

Preliminary Design and Testing - Prototype

Final Design - following preliminary design, and at the very least, involves creating
final construction plans, thorough specifications, and estimates thorough enough to
update project stakeholders.

Design for Manufacturing

(Two issues DFM)
 Design simplification
 Design standardization

Product life cycle

 Introduction
 Growth
 Maturity
 Decline

Remanufacturing - the process of remaking a product to its original standards

utilizing new, repaired, and recycled parts.

Idea Development - Ideas are the foundation of all product designs. The concept
could originate from a product manager who spends time with clients and has a strong
understanding of what customers want, from an engineer with a talent for inventing,
or from anybody else at the organization.

Product Screening - The possibility of a product idea's success is assessed after it has
been developed. Product screening is what this is.

Break- Even Analysis - is a method that may be beneficial when assessing a new
product. It determines the amount of items a business must sell in order to break even,
or only cover its costs.

Concurrent Engineering - a method that involves bringing a large group of people

together early in the product design process to create the product and the process at
the same time.

Intermittent Operations - are applied in lower volume production of a variety of

products with various processing needs.

Repetitive Operations - are used to mass produce one or a few standardized

products.
Automation - Choosing if how much and what kind of automation to use is a crucial
issue when creating operations for a company.

Flexible Manufacturing Systems - combines the efficiency of repetitive operations

with the flexibility of intermittent operations to create a particular sort of automation
system.

e-Manufacturing - Numerous chances for business collaboration have been provided

by the web-based environment.

Designing Services - The majority of the topics covered in this chapter apply just as
much to service corporations as they do to industrial ones. However, there are
problems specific to services that present particular difficulties for service design.

Intagible Product - Service providers provide an abstract, invisible, and untouchable

product. It cannot be returned or exchanged for another model or kept in inventory for
future use. Customers receive the service that is produced.

The Supply Chain Link - Companies often have a relatively small window of time to
introduce a new product design to the market in today's competitive marketplace.