Cashless Authorization Letter

Claim Number : RC-HS21-12633129 (Please quote this number for all further correspondence) Date : 26/09/2021

Authorization is valid for admission up to 29/09/2021

To, Name of InsuranceCompany : HDFC ERGO General Insurance Company Limited

NEW AMMA HOSPITAL, Name of TPA : -
28&63, HAYATHNAGAR, VIJAYAWADA HIGHWAY ,, Proposer Name : NAKEREKANTI SRIDHAR
K.V.RANGAREDDY,ANDHRA PRADESH,501505, Patient's Member : 10026501138
Contact No.-040-30071234,. ID/TPA/Insurer Id of Patient
Rohini Id : 8900080392786 Relation with Proposer : Wife

Dear Sir / Madam,

This has reference to the pre-authorization request submitted on 26/09/2021 We hereby authorize cashless facility as per details mentioned below

Details of Patient

Patient Name : NAKEREKANTI RAJA SHRI Age : 29 yrs Gender : Female

Policy Number : 130200/11121/AA01514411 Expected Date of Admission : 26/09/2021

Policy Period : 30/SEP/2020 To 29/SEP/2021 Expected Date of Discharge : 30/09/2021

Room Category Eligible room category : Estimated length of stay : 5

General
as per T & C of Policy Contract

Provisional Diagnosis : .ACUTE FEBRILE ILLNESS WITH Proposed line of treatment : -

THROMBOCYTOPENIA

Authorization Details

Date & Time Reference Number Amount Status

9/26/2021 6:15:48 PM RC-HS21-12633129 35000 Pre Auth Approved

Total Authorized amount : Rs 35000 /- ( Thirty Five Thousand only ).

Authorization Remarks : Covered for active medical management requiring hospitalization only. Non medical expenses including expenses for PPE
kits to be collected from member. Claim will be settled as per tariff irrespective of approved amount. . Room category -- as per request form

The final bill amount shall be generated as per the MOU (Memorandum of Understanding) for discount and tariff rates. Non-compliance would warrant
the recovery of excess amount.

Hospital Agreed Tariff

I.Package case :
Agreed package...............

II. Non-package Case :

i. Room Rent/day................
ii. ICU Rent/day ......................
iii. Nursing Charges/day................ .. .. .
lv. Consultant Visit Charges/day.....
v. Surgeon's fee/OT/Anaesthetist................
vi. Others (specify)

Authorization Summary

Total Bill Amount : 52000 ( INR )

*Other Deductions : 17000 ( INR )

Discount : 0 ( INR )

Co-Pay : 0 ( INR )

Zonal Co-pay : 0( INR )

Deductibles : 0 ( INR )

Total Authorised Amount : 35000 ( INR )

Amount to be paid by Insured : 0 ( INR )

HDFC ERGO General Insurance Company Limited. IRDAI Reg No.146 Customer Service Address: D 301, 3rd Floor,
CIN: U66030MH2007PLC177117, Registered & Corporate Office: 1st Floor, HDFC House, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West), Mumbai - 400 078.
165/166 Backbay Reclamation, H.T.Parekh Marg, Churchgate, Mumbai - 400 020. Customer Service No : +91 22-62346234 / +91-120 6234 6234 | www.hdfcergo.com
 Other Deduction Details
Sr no. Description Bill Amount Deducted Amount Admissible Amount Deduction Reason

1 Total Rent 15000 0 15000

2 Investigations 10000 9000 1000

3 Physician Charge 9000 8000 1000

4 Pharmacy 18000 0 18000

Terms and Conditions of Authorization

1.Cashless Authorization letter issued on the basis of information provided in Pre- Authorization form. In case misrepresentation/concealment of the facts, any
material difference/ deviation/ discrepancy in information is observed in discharge summary/ IPD records then cashless authorization shall stand null & void. At any
point of claim processing Insurer or TPA reserves right to raise queries for any other document to ascertain admissibility of claim.

2.KYC (Know your customer) details of proposer/employee/Beneficiary are mandatory for claim payout above Rs I lakh.

3.Network provider shall not collect any additional amount from the individual in excess of Agreed Package Rates except costs towards non-admissible amounts
(including additional charges due to opting higher room rent than eligibility/ choosing separate line of treatment which is not envisaged/considered in package).

4.Network Provider shall not make any recovery from the deposit amount collected from the Insured except for costs towards non-admissible amounts(including
additional charges due to opting higher room rent than eligibility/ choosing separate line of treatment which is not envisaged/considered in package).

5.In the event of unauthorized recovery of any additional amount from the Insured in excess of Agreed Package Rates, the authorized TPA / Insurance
Company reserves the right to recover the same or get the same refunded to the policyholder from the Network Provider and/or take necessary action, as
provided under the MoU.

6.Where a treatment/procedure is to be carried out by a doctor/surgeon of insured's choice (not empaneled with the hospital), Network Provider may give
treatment after obtaining specific consent of policyholder.

7.Differential Costs borne by policyholder may be reimbursed by insurers subject to the terms and conditions of the policy.

DOCUMENTS TO BE PROVIDED BY THE HOSPITAL IN SUPPORT OF THE CLAIM

1. Detailed Discharge Summary and all Bills from the hospital

2. Cash Memos from the Hospitals / Chemists supported by proper prescription.

3. Diagnostic Test Reports and Receipts supported by note from the attending Medical Practitioner / Surgeon recommending such Diagnostic supported by note
from the attending Medical Practitioner / Surgeon recommending such diagnostic tests.

4. Surgeon's Certificate stating nature of operation performed and Surgeon's Bill and Receipt.

5. Certificates from attending Medical Practitioner / Surgeon giving patient's condition and advice on discharge.

Name of the Product Optima Restore Floater and UINNo - :- Important Policy terms & conditions (sub-limits/co-pay/deductible etc)

POINTS TO BE NOTED BY INSURED IN SUPPORT OF THE CLAIM

Dear Customer,

If you had paid any bills to the hospital apart from the non-payable items, copayment or deductible, please submit your claim form for reimbursement
along with bills and payment receipts.

Disclaimer
1. Dear Customer if you are not satisfied with the information then kindly contact on the below mentioned number or email.
2. This is a system generated letter which doesn't require signature

HDFC ERGO General Insurance Company Limited. IRDAI Reg No.146 Customer Service Address: D 301, 3rd Floor,
CIN: U66030MH2007PLC177117, Registered & Corporate Office: 1st Floor, HDFC House, Eastern Business District (Magnet Mall), LBS Marg, Bhandup (West), Mumbai - 400 078.
165/166 Backbay Reclamation, H.T.Parekh Marg, Churchgate, Mumbai - 400 020. Customer Service No : +91 22-62346234 / +91-120 6234 6234 | www.hdfcergo.com