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G00213184

Best Practices for Data Center Costs and


Design
Published: 5 August 2011

Analyst(s): David J. Cappuccio, John R. Phelps

Data center facilities rarely meet the operational and capacity requirements
of their initial designs. The combination of new technologies (e.g., blade
servers, which require substantial incremental power and cooling capacity),
pressures to consolidate multiple data centers into fewer locations, the need
for incremental space, changes in operational procedures, green IT
initiatives and rising energy costs, and potential changes in safety and
security regulations imposes constant facilities changes in the modern data
center. The overarching rule in data center facilities is to design for flexibility,
efficiency and scalability. Here, we combine many of the best practices in
data center design, and attempt to put a financial value on them.

Key Findings
■ New data center designs should focus on creating the most efficient use of floor space, and the
power and cooling delivered to it.
■ Multizoned designs provide increased flexibility, and can reduce operating costs up to 20% by
reducing overall mechanical/electrical requirements.
■ Selecting the right tier level(s) will be the key cost driver, as mechanical/electric redundancy
contributes to upward of 40% of the overall cost to build.

Recommendations
■ Use the rack unit as the basis for estimating power and space requirements.
■ Design for vertical density, ensuring optimal compute capacity per kilowatt.
■ Design multiple power zones to increase flexibility and reduce upfront capital costs.
■ Take a comprehensive view of location and site selection. Consider utility infrastructure, labor
and real estate markets, and public incentives.

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■ Opt for single-story, industrial-type buildings, except for special design considerations (e.g.,
second-floor natural air cooling plenum).
■ Evaluate the level of redundancy (tier level) and its cost with the cost of downtime, while
considering multitier designs.
■ Maintain/establish close communication, and liaison between the data center facilities
organization and the IT organization.

Table of Contents

Analysis.................................................................................................................................................. 3
The Keys to Successful Data Center Design: Flexibility and Scalability.............................................. 3
Density Versus Capacity............................................................................................................. 4
Emphasize Airflow Design...........................................................................................................4
Install Only the Power You Need.................................................................................................4
Use Power Capping Management Technologies.........................................................................5
Use Zones to Reduce Build and Electrical Costs........................................................................ 5
Rack Layout............................................................................................................................... 6
Rack Units..................................................................................................................................6
Availability Design Criteria................................................................................................................. 7
Critical Building Systems.............................................................................................................8
Location................................................................................................................................... 10
Site Selection............................................................................................................................11
Architecture.............................................................................................................................. 12
Power Distribution.................................................................................................................... 13
Power Supply........................................................................................................................... 14
Mechanical Systems.................................................................................................................15
Security Systems......................................................................................................................16
Raised-Access Floor (RAF)....................................................................................................... 16
Fire Detection and Suppression................................................................................................ 18
Data Center Construction Costs..................................................................................................... 19
Sizing Estimates....................................................................................................................... 19
Data Center Cost Estimates......................................................................................................20
Data Center Facilities Management Options................................................................................... 22
Model 1: Assign Data Center Facilities Management Responsibility to Corporate Facilities
Organization............................................................................................................................. 22
Model 2: The Management of Data Center Facilities Is an IT Organizational Responsibility........ 23

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Model 3. A Matrix Model, in Which IT Facilities Staff Reports to IT Organization and to Corporate
Facilities Organization............................................................................................................... 23
Recommended Reading.......................................................................................................................23

List of Tables

Table 1. Total Space and Power for IT (Base Case) — 200 Racks.......................................................... 7

List of Figures

Figure 1. The Resulting Power Demands of Rack Layouts...................................................................... 6


Figure 2. Design Criteria: Scope and Redundancy..................................................................................8
Figure 3. Critical Building Systems........................................................................................................10
Figure 4. Data Center Space Estimates by Tier Level............................................................................20
Figure 5. Data Center Estimated Build Costs........................................................................................ 21
Figure 6. Major Construction Category Costs....................................................................................... 22

Analysis
The Keys to Successful Data Center Design: Flexibility and Scalability
Data center facilities rarely achieve the operational and capacity requirements specified in their
designs. The key to a sustainable data center facility is to consider it an integrated system in which
each component must be considered in the context of flexibility and scalability. Planners need to
anticipate the following "forces of change":

■ New equipment
■ Consolidations and expansions
■ New redundancy requirements
■ Incremental power requirements
■ Sustainability and green IT
■ Incremental cooling demands
■ Constrained floor space
■ New safety and security regulations
■ Changes in operational procedures

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■ Changes in mission
■ Cost pressures

The overarching rule in data center facilities is to design for flexibility to change as technology
changes, for efficiency in operations of the facility itself (e.g., energy and airflow), and for vertical
scalability within the floor space, providing the greatest compute per square foot, or per kilowatt
(kW) possible over time. This rule embraces several key principles in the site location, building
selection, floor layout, electrical system design, mechanical design and concept of modularity that
enable the data center to change and adapt as needed, with minimum renovation and changes to
basic building systems.

This research delves into specific guidelines for achieving a high level of flexibility and scalability in
the data center. These best practices address site location, building selection, and principles in the
design and provisioning of critical facilities systems.

Density Versus Capacity


Power density and capacity are two of the most crucial considerations in data center planning. As a
rule, plan for the data center to scale within zones and to increase capacity on a modular basis.
Power zones are designed to support differing workload types at different power and cooling
densities, thus negating the need to overprovision the entire floor to support maximum power and
cooling. Assess the trade-offs between space and power in the total cost of the new facility. Provide
an average space of 30 square feet for each rack, inclusive of aisle ways, door swing space and
maintenance areas.

Many data centers are overdesigned for electrical capacity because of concerns about meeting the
incremental power and cooling demands of modern server equipment, such as blade servers. Data
center designers must be sure to plan for sufficient capacity relative to patch panels, conduits and
intermediate distribution feeds, as well as pay attention to equipment densities relative to initial and
longer-term electrical power capacities.

Emphasize Airflow Design


Airflow is the single most important factor in determining cooling efficiency, and hence cooling
capacity. Doubling the speed of a fan causes an eight-times increase in power consumption, so
airflow designs should minimize speed and complexity of flow. Short air paths that discourage
mixing are best design practices, and the advantage grows as rack power density increases. Full
enclosure of hot aisles can result in substantial improvements in energy efficiency.

Install Only the Power You Need


Once the decision has been made on the size of a data center, the most critical analysis must take
place: How much power do you need on the raised floor? Data centers that were designed more
than seven years ago average 40 watts (W) to 60W per square foot, whereas newer buildings in the
design phase are increasing that power requirement quite a bit, mainly due to the needs of high-
density equipment — specifically racks. It's common to see designs for 200W per square foot and

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upward. The fear of underprovisioning a new building is driving these decisions, rather than a more
logical approach.

Consider this: Current high-density racks can easily demand 10, 15 or even 25 kW per rack (333W,
500W and 833W per square foot, respectively); however, designing to this target assumes that all
workloads are similar. Most racks don't come close to the theoretical maximums, and Gartner
believes that high-density planning estimates of 10 to 12 kW per rack are reasonable, but only for a
subset of your floor space.

A more reasoned approach would be to consider density zones within the new floor space. Simply
put, density zones make the assumption that workloads can be partitioned into low-, medium- and
high-density areas, and the power distribution and cooling capacity for those areas can be
engineered accordingly. In addition, future upgrades can be applied at the zone level, instead of
upgrading the entire data center.

Use Power Capping Management Technologies


Modern Xeon two-socket servers range from 50W idle power to 250W active power, under a 750W
nameplate. This range makes it difficult to provision power, as 250W could easily represent 100%
overprovisioning. Power capping tools are a potential solution, as they allow servers to have
automatic limits set to protect against surprise overloads. This approach requires careful
cooperation between facilities and equipment managers.

Use Zones to Reduce Build and Electrical Costs


Most customers that have considered the density zone approach have found that truly high-density
applications comprise, on average, approximately 10% to 15% of the total, while medium-density
requirements are about 20%, with the rest of the workload is allocated to low density. Using this
design principle on a 9,000-square-foot data center would yield a lower cost point initially, and an
ongoing reduction in operating costs. On average, a traditional 9,000-square-foot data center
designed to support 8 kW per rack would cost $20.9 million (with 2N redundancy).

Assuming 10% of the floor space was designed to high density (15 kW per rack), 20% was medium
density (8 kW per rack) and the rest was low or normal density (5 kW per rack), the overall building
cost would be reduced to $18.4 million. At a 75% load, the yearly electrical costs would be $1.37
million in the traditional design, versus $1.1 million using the zoned approach — a $250,000 yearly
reduction in operating costs.

If the zone requirements changed and more high-density floor space was needed, then scaling up
the power distribution units (PDUs) would be a simple method of increasing power. Adding more
on-floor computer room air-conditioning (CRAC) units would help address cooling issues.

However, you will need additional power for air-conditioning, humidification, lighting, and
uninterruptible power supply (UPS) and transformer losses. This additional demand could add one
to one-and-a-half times more wattage to the electrical load, depending on equipment spacing and
air handling efficiencies.

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Rack Layout
Gartner recommends that the data center be designed to scale individual racks or zones as needed.
You can add incremental capacity on a modular basis. Focus on density versus capacity, and
consider segregating workloads into hot or cold containment areas for improved cooling
efficiencies.

Several modern blade chassis can be packed into a single-rack enclosure, resulting in power
demands of 18 to 20 kW per rack. The primary issue with dense packing the layout with high-
density servers is that, although it is efficient from a space standpoint, it creates heat problems that
require incremental cooling, which can incur significant incremental electrical costs if not done
properly. The zoned approach (see Figure 1) is becoming common in designs today, and, in some
cases, higher-density zones are either segmented for special cooling or will utilize in-rack cooling
techniques.

Figure 1. The Resulting Power Demands of Rack Layouts

High Density Medium Density Low Density

15 kW per rack 8 kW per rack 5 kW per rack

Source: Gartner (August 2011)

Rack Units
Use the rack unit as the primary planning factor for estimating the space and power requirements of
the data center. Each rack configuration should reflect total power, space and floor loading
demands. Strive for an average of 4 to 5 kW per rack for low-density areas. Medium- and high-
density areas should be determined by an application and performance mapping exercise, and
should focus on the power needs and the percentage of total floor space needed.

Traditionally, facilities planners used space planning factors, such as square feet per rack or watts
per square foot, to estimate data center capacity. The problem with this approach is that it fails to
capture the energy intensity associated with high-density rack configurations. An overall watts-per-
square-foot calculation fails to recognize the diversity from one rack configuration to the next,
where significant hot spots can require incremental air-conditioning capacity. Gartner recommends
planning the data center on a rack unit basis (see Table 1). This technique requires that each rack
configuration be calculated from a total-wattage standpoint, in terms of equipment power and
incremental power for air-conditioning.

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Table 1. Total Space and Power for IT (Base Case) — 200 Racks

Zone Space kW/Rack Racks Floor Space IT Load Cooling Total kW

High 10% 15 20 600 210 315 525

Medium 20% 8 40 1,200 224 224 448

Low 70% 5 140 4,200 490 294 784

Total 100% 200 6,000 924 833 1,757

Source: Gartner (August 2011)

By aggregating the total rack population, you can calculate total kW and space. In the example in
Table 1, a simple rack configuration of 200 racks results in a total space requirement of 6,000
square feet and a total power requirement of 924 kW of IT load and 833 kW of cooling load. As
power density per rack increases, the amount of cooling required also increases. A general rule of
thumb is that below 6 kW per rack, you can assume that 0.6W of cooling will be needed for every
watt of IT load. With between 6 and 10 kW per rack, assume a 1-to-1 ratio of cooling load to IT
load. Above 10 kW per rack, assume 1.5W of cooling for every watt of IT load (e.g., higher heat
generated requires more density in airflow, thus greater cooling watts required).

To determine the total generator load, you would have to factor in conversion losses (AC to DC)
throughout the system. Depending on design, this would average between 8% and 14%. In the
example above, assuming an 11% conversion loss, the total kW required would be 1,950 kW, or a
generator capacity of 2,438 kilovolt-amp (kva), assuming a 0.8 power factor. Another alternative
would be to consider multiple smaller generators, rather than one or two very large ones to support
the load. Smaller systems often have shorter lead times, and, depending on market conditions, can
be less expense per kW delivered.

Availability Design Criteria


The first critical decision that needs to be made prior to beginning a data center design project is
what tier classification will be needed (see Figure 2). While many architecture and engineering (A&E)
companies use The Uptime Institute's or the Telecommunications Infrastructure Standard for Data
Centers' TIA-942 tier classifications as a baseline, variations abound. Some companies (e.g., Bruns-
Pak) have even created their own classifications to get into a more granular level of detail.
Essentially, the decision becomes a cost versus risk analysis, based on the types of workload that
the new data center will support, and the financial impact to your company if an extended outage
were to occur. The recent trend is toward higher availability and high resilience to outside factors
and, thus, the move toward Tier 3 and Tier 4 sites with high levels of redundancy built in. While Tier
4 sites are the optimal for availability, the cost of getting to Tier 4 is significant, and the overall
energy efficiency of the site will be much less at Tier 4 because of all the redundancies. A

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secondary trend is beginning to emerge in which clients are considering building multiple tiers
within the same site, essentially segmenting applications and service levels by tier, and then
designing the building to suit. This is a newer concept, but it is architecturally feasible and can
reduce upfront capital costs substantially.

Figure 2. Design Criteria: Scope and Redundancy

Tier 1
Basic data center, no redundancy

Tier 2
Redundant components
Single distribution path with redundant components

Tier 3
Concurrently maintainable
Multiple distribution paths with only one active

Tier 4
Fault tolerant
Multiple active distribution paths

Source: Telecommunications Infrastructure Standard for Data Centers' TIA-942

Critical Building Systems


Planners should design and implement the data center as an integrated system that optimizes
electrical power, space allocation and mechanical systems. Five critical building systems require
explicit engineering for a new or upgraded data center (see Figure 3):

■ Power source — Power distribution, including UPS, backup generators (e.g., diesel or natural
gas), PDUs and intermediate distribution units.
■ Heating, ventilation and air-conditioning (HVAC) systems — These may include rooftop units
and distributed units that provide localized air cooling. Either overhead or underfloor distribution
of air can be an effective means of distributing air evenly throughout the IT area. Additional
cooling and air handling may be required between racks. Perhaps the single greatest issue in
the contemporary data center is maintaining adequate cooling and air movement, given the
intense heat generated by modern blade server and storage devices.
■ Fire protection systems — These include detection and abatement systems that most likely
will combine preaction wet systems interconnected with dry systems (such as FM 200 and
Inergen) for sensitive areas.
■ Security systems — Local and central watch, entrance and egress, monitoring.

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■ Raised floor systems — Traditional data center design has always called for a raised floor to
provide an area for power feeds, cabling (in older installations) and a plenum for forced airflow
to support under-rack airflow/cooling. These floors have continued to become higher and
higher, from an average of 12 to 18 inches in the last generation to 24, 26 and even 36 inches
today, depending on power and cooling requirements and the tier level being designed.
However, many of the traditional benefits of a raised floor are no longer valid; in fact, if designed
properly, a data center can be even more efficient and simpler to configure (and reconfigure) if
designed on a slab floor instead.
The days of bulky cabling are gone, replaced by thin copper and fiber optics distributed in cable
trays just above the racks. Dedicated power circuits used to be the design point for underfloor
use, in which these cables, once installed, were rarely changed again. In today's dynamic world
of high-density, rapidly changing environments, the ability to move and upgrade power
connections quickly has moved the physical location of power connectivity overhead. Also, in
traditional data centers, the overall cooling requirements did not change dramatically over time.
An "ecosystem" was created that forced enough cool air under the raised floor to provide
adequate support for all the planned equipment (which had static requirements). In today's
world, the equipment racks require so much power that, in many cases, underfloor cooling is no
longer adequate, and the creation of power zones have also forced companies to look at in-row
and in-rack cooling solutions as the premier way to cool new equipment.

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Figure 3. Critical Building Systems

Local generation

HVAC
system Source: Shuangliang
Source: UTC Eco-Energy Systems
CHP Absorption chiller Fire detection/
Local distribution suppression
All systems
other
loads

To the building,
480 volts
Dual-grid feeds Source: APC Source: Liebert Computer Computer
UPS PDU racks equipment

Raised floor (0, 12, 18 or Security


Power Distribution Source: Cummins Power 24 inches, depending systems
Generation on need and use)
Backup generators

CHP: combined heat and power

Source: Gartner (August 2011)

Location
Location will affect operational and cost efficiencies significantly. In many cases, location criteria will
be constrained by operational or technical requirements. For example, backup data centers that
require synchronous replication will be limited to a radius of 30 to 50 miles from the primary data
center. WAN costs may also limit the scope of the site search. However, many data centers can be
located in distant locations; therefore, measures should be taken to optimize the location selection.
Critical factors include:

■ Labor markets
■ Public incentives
■ Communication infrastructure
■ Electrical services
■ Taxes (personal, property)

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■ Proximity to public transit


■ Real estate markets
■ Proximity to services/suppliers
■ Quality of life
■ Security and public safety
■ Operational considerations

Site Selection
Selecting a data center site is a complex process involving a large number of variables. In many
instances, it is prudent to use a site selection consultant who has the experience, contacts and
evaluation tools necessary to undertake a complex site selection process. A best practice is to work
through an internal process that establishes the most critical selection criteria, and that assigns
weights or degrees of importance to the criteria. The results of this process can be used as a
foundation for discussions with prospective consultants.

The following are the major criteria that should be considered in the site selection process:

■ HR issues — relate to the labor profile in the site area. It is a very important criterion if the data
center will be fully staffed, and goes down in importance (weighting) as the number of people to
be staffed in the data center decreases. It becomes a nonfactor if you have plans to run a
"lights out" data center. Factors such as skills available in the local market, prevailing labor
rates and commuting distances are some of the important considerations.
■ Network connectivity — is important to ensure that response times are sufficient for all areas
of the company that require access to the data center systems. Today, high-speed connectivity
is available in most areas in most countries; however, you should verify the availability to ensure
there are no surprises. This is especially important as companies become global in scope and
as their data centers must support many continents. Factors such as distance to fiber trunk
lines, availability of multiple carriers, network reliability and options for dark fiber are some of
the important considerations to be examined.
■ Utilities — is a critical consideration, particularly in an era of rising energy rates and demand.
Some areas of the world may not have enough capacity to supply the needs of a large data
center. Other resources, such as water and natural gas, may also be important. Factors such as
electricity rates and capacity, reliability of the power supply, access to dual power grids, and
projected power rates are examples of important considerations to be examined.
■ Environmental concerns — is a relatively new set of criteria for site selection and is focused
on the environment, because of the new emphasis on greenhouse gas emissions and other
environmental concerns. Factors such as applicability for the use of free cooling technologies,
located where the use of renewable energy solutions (wind, sun, etc.) are possible, and local
utility companies' use of renewable power are examples of important considerations to be
examined.

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■ Data center and staff security/safety/access — is another extremely important criterion, as it


addresses the security of the data center site, and safety and accessibility for resident staff.
Natural disasters not only can impact the safety of staff, but also will greatly impact the ability of
the data center to continue operating in the face of a local natural disaster. Potential loss of
accessibility to the data center could be caused by a single bridge or road being closed, which
means problems for the data center operations.
■ Public service access — is a criterion that is often overlooked. It concerns the degree the
targeted site is able to be serviced (quickly) by first responders, such as fire, police and
ambulance services. This could be an issue if the site is highly remote or rural, where normal
public services are sparse and not readily accessible.
■ Business services — relates to those services required to support data center operations,
such as access to IT vendors, facility equipment and maintenance vendors, telecom services,
and other logistical services, such as trucking or delivery services.
■ Quality of life factors — are those in the site area that relate to the employees staffing the data
center. If the data center will have a significant complement of technical, professional and
managerial staff, then it is wise to consider quality-of-life factors. This is particularly relevant if
other operations will be colocated at the data center, such as network operations, test and
development staff, help desk, or one or more departments from the IT organization. This area
decreases in importance (weighting) as the number of people to be housed in the data center
goes down. It becomes a nonfactor if you have plans to run a lights-out data center. Factors
such as affordable housing, property and state and local income tax rates, recreational and
cultural facilities, and the quality of local schools are examples of important considerations to
be examined.
■ Incentives — are important because many regions offer economic incentives to attract a "high
end" operation, such as a data center, to their communities. This is particularly true if a
significant head count will be residing at the data center. Incentives might include tax
abatements, energy credits, investment credits and grants. Ensure that special tax rates will not
be short term and vanish after you have invested in the area. As part of the site search, IT
managers should contact the local economic development agency in the target area to
determine what incentives might apply. An ancillary issue relates to the ease of dealing with
local authorities relative to zoning, permits, etc. Municipalities in certain parts of the world are
extremely bureaucratic, so this should be considered in the incentives category.
■ Real estate market conditions — vary widely from area to area; therefore, it's important to
establish the market profile for the targeted regions under consideration.
■ Building and acquisition parameters — will entail a range of parameters that include the type
of building (industrial, on grade, high bay is preferred), rental rates, terms, options and other
considerations in the building specification, and from a lease or purchase contract standpoint.

Architecture
The type of building you select can significantly affect occupancy costs, security, expansion and
operational flexibility. As a general rule:

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■ Avoid multistory office buildings with small floor plates.


■ In most cases, opt for single-story, windowless structures, such as industrial structures, with
large open floor plates. These offer lower rental and operating costs, better physical security,
and more flexible space configuration.
■ Consider building floor sizes with wide column spacing — ideally, 40 feet.
■ Prefer buildings with higher floor-to-floor clearances — 13 to 14 feet from structural slab to
lowest structural member.
■ Avoid an above-grade location of the IT floor, or, if unavoidable, ensure that the building has
adequate and multiple riser capacity for primary/emergency power distribution, diverse fiber
entries and other vertical services.
■ Target buildings that have dual electrical grid service and dual communication connectivity.
Avoid issues such as vibration and electromagnetic interference from power utility lines.

In terms of security, provide for multiple levels of secured access within the data center, and within
specialized, highly secure areas within the data center (such as tape vaults) by using card key
systems in combination with a biometric authentication system.

Other architecture considerations include:

■ Large column bays (30 feet by 50 feet is good)


■ If a raised floor is used, a load factor of at least 150 to 200 pounds per square foot
■ Minimum 13.5 feet clear from structural slab to lowest structural member
■ If needed, efficient floor plates (that is, rectangular, square or side core)
■ Minimal windows; hardened facilities preferred
■ Level roof without skylights
■ Loading docks for equipment delivery access
■ Compactor for rubbish removal
■ Single point of entry and sufficient setback of building for perimeter security purposes
■ Multiple story only: adequate riser space for primary/emergency power, HVAC, diverse fiber
entries and other vertical services
■ Rooftop acoustic and aesthetic screening for mechanical equipment

Power Distribution
The electrical power plant and distribution system design is crucial to data center reliability and
operational efficiency. Blade server technology creates enormous power demands to energize the
servers and to support incremental air-conditioning.

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Several fundamental principles should serve as the foundation for the electrical system design.
These include:

■ Maintenance and emergency shutdown switches at all entry points in the facility
■ A grounding system that complies with the National Electrical Code, Article 250 or local codes if
applicable
■ The provision of a signal reference grid (SRG) to reduce high-frequency impedance
■ The use of higher-gauge wire for future electrical expansion
■ The use of scalable PDUs to integrate circuit breakers and equipment connections
■ The use of power conditioning equipment to integrate with the UPS

Consider using electrical cable trays above the floor to separate signal cables from electrical cables,
or, if a raised floor is used, electrical cable trays should be positioned just below the surface to
enhance the airflow throughout the raised floor.

Other power distribution best practices include:

■ Be aware of overall power requirements (that is, use rack unit measure).
■ Strive for multiple utility feeds.
■ Provide for maintenance bypass and emergency shutdown.
■ Determine if equipment requires single-phase or three-phase power.
■ Plan for ambient air temperatures between 76 F and 78 F, or in compliance with the American
Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) standards.
■ Maintain relative humidity levels to minimize electrostatic discharge.
■ Be mindful of electromagnetic interference (EMI); conduct a study to determine if shielding or
other preventive measures are required.

Power Supply
For high availability, data centers should strive to provide at least three lines of defense for backup
power — multiple feeds from the public utility; UPS systems and generators to sustain power for
longer-term outages.

The modern UPS provides data centers with emergency backup power to keep IT equipment
running over short power disruptions, bridge the time needed to start backup generators for longer
power disruptions or allow time for controlled shutdown if no generators are available. UPSs have
also taken over the role of providing conditioned power and isolating building power from noise and
waveform distortion caused by the equipment. When looking to purchase a UPS, multiple factors
must be examined to ensure that it meets the requirements of your data center strategy, while also
meeting total cost of ownership (TCO) goals. Several basic principles should guide the size and
capability of the UPS system. It should:

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■ Be sized to energize all computer equipment and other electrical devices (such as emergency
lighting and security devices) for 100% of the power demand for no less than twice the average
start time of your generators. If quick-start generators are expected to transfer load within six
seconds, the UPS load should support at least 12 seconds. Current generation flywheel/
generator combinations support this technique, as well as traditional battery-based UPS
systems.
■ Be sized for peak load or fault overload conditions. This relates to the surge in power demand
when the equipment is first energized. As a rule of thumb, size the UPS for 150% of operating
demand.
■ Be continuously operational to filter and condition the power.
■ Be of high energy efficiency over a broad range of possible loads (20% to 100%).
■ In most instances, doesn't support HVAC systems.

If a UPS is not used, then surge protection should be provided at the panels with a stand-alone
isolation/regulation transformer. To sustain power during an extended period, install a diesel
generator to provide backup power for longer-term outages. For high levels of fault tolerance, an
additional backup generator will be required. Consider local ordinances and codes relating to fuel
tank location and noise abatement. Also, have a plan to monitor the stored fuel to ensure it does not
break down over time and that you have enough fuel on hand to cover long outages.

Periodically test the generators to ensure their operational integrity. Specify the UPS and backup
generator capacity to meet total peak load. Depending on the total generator load, some local
power companies may offer to buy time on the generators during peak demand days, which could
be used to offset some operational costs.

Mechanical Systems
Because cooling the data center has become a crucial issue, when designing an HVAC system,
follow these key guidelines:

■ Ensure an ambient temperature between 76 F and 80 F, in alignment with ASHRAE


recommendations.
■ Maintain a relative humidity of 45% to 50%.
■ Depending on location, integration of air and water-side economizers is highly recommended.
■ A preliminary computational fluid dynamic (CFD) analysis should be done early in the design
phase.
■ Ensure that there is bottom-to-top airflow for raised floor systems, and top-down airflow for
slab systems.
■ Strive for redundant systems by installing multiple HVAC units (as opposed to relying on a
single centralized chiller).

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■ Maintain a static pressure within the raised floor plenum of 5% greater than the data center
raised-floor area.
■ Selectively position perforated tiles in the raised floor to direct chilled air into the rack area.
■ For high-density zones, hot- or cold-aisle containment should be considered to improve cooling
efficiencies.
■ Seal all penetrations in the raised floor to maintain a constant static pressure, and use blanking
panels within the racks.
■ Establish a vapor barrier throughout the perimeter of the data center to minimize condensation.
Use spot cooling or special rack enclosures for hot spots in the data center layout.
■ Design the airflow to maximize the flow of chilled air across and through the equipment racks.
With raised floors, this requires that chilled air flow from bottom to top and from front to back
through the racks. Alternating aisles between cold aisle and hot aisle facilitates more efficient
temperature control.

Security Systems
IT management needs to clearly define an IT security policy and strategy. An integral part of the IT
security policy should be the data center's physical security. Different security zones should be
established using the concentric circle concept. For example, the first level of security would be the
grounds, then the building, then the data center and then the machine room. Inside the machine
room, you might consider side-by-side access levels (for example, someone can access the server
area, but not the storage or communication area).

When looking at the methods to grant access to different areas, you should use a combination of
methods (at least two), based on:

■ What the person has possession of (picture ID, key, magnetic card, etc.)
■ What the person knows (password, PIN, etc.)
■ Who the person is, based on biometric data (fingerprint, palm print, retina scan, etc.)

Also, access may be based on time of day, temporary need or job title.

In the end, good physical security depends on the effort and accountability of your staff. They
should be trained in basic security actions; in secure areas, for example, they should ask people
they do not recognize, and who appear to have no badge or escort, what they need. They should
also be aware of and prevent anyone from "piggybacking" access behind them.

Raised-Access Floor (RAF)


Although a raised floor was a symbol for and part of the definition of a data center in the past, it
should no longer be considered mandatory. The new realities of the data center have changed the
playing field, and companies need to examine all the pros and cons of a raised floor to make an

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informed, not a historical, decision. We believe that, by 2015, more than 50% of all new data center
builds will not use a raised floor, up from 3% to 5% today.

Raised floors have traditionally been used to provide:

■ Space for running bulky data cables


■ Space for running large power cables and connectors
■ Shorter, direct cable runs
■ A clean look for showplace data centers
■ A common ground for equipment
■ Space for liquid cooling piping
■ A cold air plenum

Changing technologies and realities have removed the need for most of the above reasons for a
raised floor, especially the newer cooling point solutions, such as in row and in-rack cooling.
Results of polls taken during the past two years show that the use of in-row and in-rack cooling is
continuing to grow in use in the data center. At the end of 2010, 52% of the poll respondents were
using some in-row and/or in-rack cooling.

The elimination of raised floors could remove most, if not all, the following problems with raised
floors that have been experienced by clients:

■ Cost
■ Load factor considerations
■ Stability, especially in earthquake zones
■ Low ceilings due to added height of raised floors
■ Restricted air flow due to obstructions such as cables under the raised floor
■ Problems keeping area under the flooring clean
■ Recabling problems due to raised floor support bars every few feet
■ Safety when floor tile is removed for maintenance work
■ Added fire detection/suppression needs to cover the underfloor area

If a raised floor is desired, then specify a height relative to the overall data center size; consider
using cast aluminum floor tiles to ensure maximum floor loading capability. Some guidelines for
raised-floor heights are:

■ Facilities with less than 1,000 square feet — 12-inch RAF height
■ Facilities with 1,000 to 5,000 square feet — 12- to 18-inch RAF height

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■ Facilities with 5,000 to 10,000 square feet — 18- to 24-inch RAF height
■ Facilities with 10,000 square feet and above — 24-inch to 36-inch RAF height

When designing a data center with raised floors, consider some of the newer raised-floor
technologies, such as:

■ Directional airflow via moveable, perforated tiles


■ Variable-air-volume (VAV) dampers
■ Underfloor fans to increase air volume
■ Cold-air isolation systems
■ Enhanced reinforcement to support heavier loads
■ Air sealing grommets
■ New tile materials

Fire Detection and Suppression


Without a good fire prevention plan, a fire can have a devastating impact on the data center, from
the actual fire and even from the suppression technique. Data center management must work
closely with the facilities department to ensure that fire threats are minimized with good planning,
training and procedures, and to ensure the installation of proper fire detection and suppression
equipment. A good fire protection plan is more than just selecting a fire suppression system. It also
includes things such as fire prevention, fire detection and first-response planning.

A comprehensive fire protection plan should include the following factors:

■ Fire prevention — The best way to protect a data center from a fire is to prevent it from ever
happening.
■ Fire detection — As a fire passes through its four stages (precombustion, visible smoke, flame
and intense heat), it becomes harder to extinguish, causes more damage and there is more
potential for loss of life. The goal of fire detection is to discover a fire as early as possible (in the
precombustion stage). The best photoelectric detector for a data center is an air sampling
smoke detector. Because of its sensitivity (up to 1,000 times more sensitive than ordinary
photoelectric or ionization detectors), it is sometimes referred to as a very early smoke detector
(VESD). Placement of the sensors must take into consideration raised floors, suspended
ceilings and hot-aisle/cold-aisle containment areas.
■ First response — In a large percentage of cases, fires in the data center can be extinguished
before any automatic fire suppression equipment is activated. The best defense is usually a
properly trained person with a proper and charged fire extinguisher. Note that retail, powder-
based extinguishers release corrosive dust and should not be allowed in a data center.
■ Control system — The control system can be any type, from a simple sound of an alarm and
activation of the suppression system when a detector goes off to a very intelligent system.

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Intelligent control systems can be programmed to vary the sensitivity of the detectors, put in
time delays between the alarm and activation of fire suppression (which allows people to try to
put out the fire first), delay of an alarm and the activation of the fire suppression system until
two different sensors detect a fire (which eliminates the alarm and suppression system
activating because of a faulty sensor), or other things based on programmed scripts.
■ Evacuation — No doors should be left open to the data center after evacuation, as most fire
suppression systems that use clean agents use a total flooding method, which requires the area
to be sealed as tightly as possible. After evacuation, all personnel should know to go to a
designated location, so it can be determined that all staff have exited the data center. Fire drills
should be run at least every six months to ensure that staff can exit the building safely and
promptly.
■ Fire suppression — A large number of fire suppression agents are now on the market to
replace Halon's use for fire suppression in the data center. Data center management and
facilities management need to work together to understand the impact that their fire
suppression choice will have on long-term cost, cleanliness, greenness and evacuation. Even if,
by law, you're required to have water sprinklers in your facility, you need to augment the
sprinkler system with a clean-agent fire suppression system that is set to try to extinguish a fire
before the sprinkler system activates, to avoid the damage that water will cause to a data
center's equipment and media. The two most popular clean agent systems use Inergen (IG-541)
or FM-200 (HFC-227ea). Also popular as clean-agent systems are ECARO-25 (HFC-125) and
Novec 1230 (FK-5-1-12). ECARO-25 can be used as a direct, drop-in replacement using the
same original Halon equipment that might have been previously installed.
■ Continuation/recovery of processing — Part of your contingency planning needs to cover the
actions that must take place when a fire alarm is activated, along with the evacuation and
activation of the fire suppression system. When should you initiate failover to a backup site?
When should you shut down and power down systems? When is it possible to continue running
the systems? These are questions that should be addressed as part of your contingency
planning.
■ Resetting for new coverage — Sometimes overlooked is the process of resetting your system
to be ready to detect and suppress another fire. Recharging handheld and wheeled fire
extinguishers is a high priority, as is the replenishment of your data center fire suppression
system.

Data Center Construction Costs

Sizing Estimates
In the following examples, we have developed a typical data center build estimate, based on
multiple client inquiries during the past year. These are averages based on dozens of builds of
different sizes and complexities, but we feel they are representative of the market today. The first
step in design is to determine how much space will be needed, both for IT and for the building as a
whole. Figure 4 represents the average sizes needed to support an 8,000-square-foot data center

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(IT space), which also houses 32 office staff, three food staff and a network operations center (NOC)
with five people. The space is broken out by tier, because different tiers have different requirements
for mechanical redundancy, and thus varying requirements for floor space.

Figure 4. Data Center Space Estimates by Tier Level

Tier 1 Tier 2 Tier 3 Tier 4


Raised Floor Space Per Tier 8,000 8,000 8,000 8,000
Redundancy N N+1 2N 2N+1

Calculated Estimates
Support Space 2,400 4,800 7,200 8,000
Circulation Factor 360 720 1,080 1,200
Total Support Area 2,760 5,520 8,280 9,200
NOC Space 750 750 750 750
Office Staff Areas 6,400 6,400 6,400 6,400
Food Services 135 135 135 135
Total Office Space (non-IT) 7,285 7,285 7,285 7,285
Total Floor Space Needed 18,045 20,805 23,565 24,485

Source: Gartner (August 2011)

Data Center Cost Estimates


The average construction costs for the data center referenced above are shown in Figure 5. Again,
these are average costs and will vary by region, and more importantly by the power and cooling
configuration integrated into the design. This example represents an 8,000-square-foot data center
that supports three power zones within the building. The high-density zone is 10% of the floor
space and supports 15 kW per rack. Medium density represents 20% of the floor space and
supports 8 kW per rack, and the remainder is low density and supports an average of 5 kW per
rack. From a watts-per-square-foot perspective this equates to approximately 360W, 170W and
110W, respectively. The overall power requirement is 2.4 megawatts (MW), of which 1.1 MW is IT
load.

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Figure 5. Data Center Estimated Build Costs

Tier 1 Tier 2 Tier 3 Tier 4


Raised Floor Space Per Tier 8,000 8,000 8,000 8,000
Redundancy Requirements N N+1 2N 2N+1

Calculated Estimates
Support Space 2,400 4,800 7,200 8,000
Circulation Factor 360 720 1,080 1,200
Total Support Area 2,760 5,520 8,280 9,200
NOC Space 750 750 750 750
Office Staff Areas 6,400 6,400 6,400 6,400
Food Services 135 135 135 135
Total Office Space (non-IT) 7,285 7,285 7,285 7,285
Total Floor Space Needed 18,045 20,805 23,565 24,485

Construction (core) 2,413,519 2,782,669 3,151,819 3,274,869


Nonraised Floor 369,150 738,300 1,107,450 1,230,500
Physical Raised Floor 192,000 192,000 192,000 192,000
IT Equipment Space Costs 4,902,780 9,805,560 11,526,560 13,415,624
Environmental Monitoring 16,000 16,000 16,000 16,000
Site Work 289,622 333,920 378,218 392,984
Furniture/Fixtures 371,535 371,535 371,535 371,535
Engineering and Other 598,822 996,799 1,172,051 1,322,546
Estimated Security Costs 315,098 540,741 639,113 724,520
Subtotal Cost in U.S. Dollars 9,468,526 15,777,524 18,554,746 20,940,578
Estimated Rack Costs 0 0 0 0
Estimated UPS Costs 562,880 562,880 1,125,760 1,125,760
Chilled Water Plant 430,720 430,720 430,720 430,720
CRAH/CRAC Estimates 196,006 196,006 196,006 196,006
Backup Generators 871,112 1,742,225 2,613,337
Commissioning 236,663 278,321 314,109
Non-IT Building Costs 4,373,746 5,779,964 6,836,186 7,332,954
IT Building Costs 6,284,386 12,294,942 15,491,592 18,287,556
Total Cost in U.S. Dollars 10,658,133 18,074,906 22,327,778 25,620,510

Cost — IT Space Sq. Ft. 786 1,537 1,936 2,286


Cost — Gross Sq. Ft. 242 278 290 299
Cost per kW IT Load 9,467 16,056 19,834 22,758
Cost per Rack Average 23,537 46,048 58,021 68,493
Cost per MW (millions) 4.3 7.3 9.0 10.3
Cost per MW IT Load (millions) 9 16 20 23

Source: Gartner (August 2011)

A breakdown of costs by major category is shown in Figure 6 below:

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Figure 6. Major Construction Category Costs

Tier 1 Tier 2 Tier 3 Tier 4


Cost Estimates (Based on U.S. Dollars)
Electrical 3,503,355 5,837,684 6,865,256 7,748,014
Mechanical 1,799,020 2,997,730 3,525,402 3,978,710
UPS Estimates 562,880 562,880 1,125,760 1,125,760
Backup Generators 0 871,112 1,742,225 2,613,337
Total MES Estimates 5,865,255 10,269,406 13,258,643 15,465,821

Chilled-Water System 430,720 430,720 430,720 430,720


Physical Raised Floor 195,052 325,017 382,228 431,376
Fire Protection 378,741 631,101 742,190 837,623
Security 315,098 540,741 639,113 724,520
Data Cabling 511,300 851,986 1,001,956 1,130,791
Engineering Design 662,797 1,104,427 1,298,832 1,465,840
Contractors 568,112 946,651 1,113,285 1,256,435
Commissioning 142,028 236,663 278,321 314,109
General Construction 2,413,519 2,782,669 3,151,819 3,274,869
Other 0 0 30,672 288,407
Total 10,658,133 18,074,906 22,327,778 25,620,510

MES — mechanical electrical systems

Source: Gartner (August 2011)

Data Center Facilities Management Options


There are three organizational models for managing data center facilities. No one is preferred;
selection will depend on the degree of facilities management expertise within the IT organization
and the company's organizational philosophy.

Model 1: Assign Data Center Facilities Management Responsibility to Corporate Facilities


Organization
In this model, the IT organization is the customer of the facilities management organization. IT
specifies the facilities requirements, service levels and budgets. The corporate facilities organization
typically assigns personnel to the data center and manages day-to-day facilities operations,

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including critical building systems, maintenance, repair and the contracting for specialized services,
including physical security, cleaning, grounds maintenance, shipping and receiving. This structure
leverages the professional expertise of the corporate facilities staff, and ensures close alignment
with facilities standards and policies.

Model 2: The Management of Data Center Facilities Is an IT Organizational Responsibility


In this model, facilities professionals report to the data center operations manager and manage the
day-to-day facilities management tasks. In most cases, the IT facilities personnel will work closely
with corporate facilities and coordinate on issues of facilities standards, security standards,
environmental, health and safety standards, and other corporate policies and guidelines. The IT
facilities staff will also seek specialized services from the corporate facilities staff relating to site
selection for new data centers, building construction or leasing, and specialized engineering
services relating to electrical and mechanical systems design and engineering. This model ensures
maximum control of the IT organization for its data center facilities operations.

Model 3. A Matrix Model, in Which IT Facilities Staff Reports to IT Organization and to


Corporate Facilities Organization
In the matrix structure, the IT facilities staff is accountable to the IT organization, relative to service
performance, infrastructure availability and efficiency, and facilities budget management. The IT
facilities organization is accountable to the corporate facilities organization, relative to individual
employee performance, career development, training, and maintaining adherence to corporate
facilities standards and policies. The matrix structure captures the benefits of the first two models;
however, as with any matrix structure, it introduces the potential for organizational conflict over
resource allocation and operational priorities, as well as for disputes over facilities investment and
levels of redundancy.

In all cases, it is best to maintain close ties between the IT organization and the corporate facilities
organization. This will require periodic joint staff meetings, project review meetings and
multidiscipline project teams, particularly for data center relocation or expansion projects. It is
particularly important that facilities professionals work closely with IT procurement specialists in
reviewing vendor product specifications relating to power requirements, redundancy features, floor
loading factors, and issues relating to space and cooling. With the advent of high-density servers,
problems with heat and power demands can wreak havoc with facilities power and cooling
systems.

Recommended Reading
Some documents may not be available as part of your current Gartner subscription.

"Choosing a Data Center Site: "Location, Location, Location"

"Containers and Modules: Is This the Future of the Data Center?"

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"Shrinking Data Centers: Your Next Data Center Will Be Smaller Than You Think"

"Data Center Decisions: Build, Retrofit or Colocate; Why Not a Hybrid Approach"

"What to Consider When Designing Next-Generation Data Centers"

"Critical Factors in Choosing a Data Center UPS"

"Data Center Fire Suppression Options Are Cost, Toxicity, Green and Clean"

"Data Center Fire Protection Is a Critical Part of Business Continuity"

"Data Center Facility Location Selection Criteria"

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