3 Underline the correct verb in italics.

1 I'm a customer services assistant. I deal with / 'm in charge o/customers every
day
2 Jessica plans / is responsible for ten people in her section.
3 The IT department develops / controls the computers in all the offices.
4 Production deals with the products, but R&D manages / develops new products.
5 I work for Guilherme, the Financial Director. Sometimes he asks me to

control / check his work for him. He doesn't want to make any mistakes!

4 Work with a partner. Make sentences about these jobs using the verbs in 2.

Example: An air traffic controller controls the movement of aeroplanes.

\
«НИИ
air traffic controller / teachers / students engineer / projects team leaders /
team

movement of aeroplanes

5 Work with the same partner. Make sentences about these departments
using words in the table.

Example: Logistics plans deliveries from suppliers.

Logistics

Finance
Sales
Information Technology (IT)
Research and Development (R&D)
Human Resources (HR)
Marketing
Customer Services
Production

suppliers

works with

customers

is responsible for

information

deals with

employees

plans

deliveries

controls

machinery
is in charge of

other

manages

departments

develops

products

checks

money

organizes

computers

У) For more exercises, go to Practice file 7 on page 90.

6 38> We can pronounce words ending in -s with /s/, /z/, or /iz/. Listen and
write the sounds.
Example: works AL is llL manages /iz/
1 deals 4 products 7 controls
2 plans 5 departments 8 develops
3 organizes 6 computers 9 resources

7 Write a short job profile for you, then read it to your partner.

8 Take turns to describe some departments in your company. Try to guess

the department your partner describes.

Example: A This department works with customers.

В Sales.
A Correct.

© » Interactive Workbook » Glossary

production mana, ger/

factory

Tip I Word building

When you learn a new word,

you can make more words
with it:

manage - manager

produce - products, production

purchase - purchasing
deliver -delivery
The revision game

Work with a partner. Take turns to choose a square.

On a yellow square, have a role-play with your partner, on a blue square follow the
instruction,
on a pink square answer the question(s).
If you are correct, or if you complete the role-play, you win the square.
If you are not correct, the squares stays open.
The winner is the first person to win five squares in a row, across (^), down (J),
or diagonally (S).

ММИМНДМММИ

Where are you Find the mistake: When you take a Explain how to use Talk about your
last
from? What is your Are you from Peru? flight, what's the the photocopier. phone
call. Who was
nationality? Yes, I from. procedure at the it with? What was it
What is your job? airport? about?

A Call a hotel and Which words go A Introduce yourself Compare your Can I join you?
ask about its together? to В - you've never company to its Do you come here
services then book tight / leave / annual met. competitors. often?
a room. / schedule / busy / В Respond. What do you think of

В Answer B's deadline this lesson?

questions.

К1в№яПИВВ»¥ЯННПН

Instruction: !

Ask your partner Give your opinion on Talk about your What's your company A You
want to speak
three questions about this then ask for B's job and your working on at the to a
colleague but
his / her job. opinion: responsibilities. moment? he / she isn't there.

Your CEO wants to Leave a message.

move your offices to В Answer the call.
a city 500 km away.

BWSfflflW шшшшшшшш

A Call your partner What have you done What is the location Think of three What do
you do if you
and ask for his / today? of your company and qualities that these work in real
estate?
her email address. what is near it? jobs need:

В Respond. • airline pilot

• administrator
Instruction: Meeting: Instruction: Questions: Instruction:

Describe your Plan a party for your Describe a typical Where is your head Give a
visitor to your
favourite restaurant English group next day at work. office? company directions
using superlatives. week. Discuss with Use these words: What other from Reception
to

E.g. best, most В your plan and the always, often, rarefy, workplaces does your
your office.
expensive, etc. schedule. sometimes, usually, and company have?
never

A Arrive at a hotel Talk about your last What are your plans A Call and arrange Ask
for help to print a
and check in. Ask trip. for the next year / a meeting for next document.
about breakfast Where did you go? few months? Why are week.
and dinner. How long? you doing this? В Respond.

В Respond. When did you leave /

arrive?