L-Communication skills

Answer the following:

1. What is communication?
2. What are the components of communication cycle?
3. What is feedback? What are the types of feedback?
4. What is meant by descriptive feedback?
5. Difference between specific and non specific feedback.
6. “You did wonderful work”. Is this specific feedback or non specific feedback?
7. Aman tried to call his home for informing that he will come home late from office.
What type of communication barrier it is?
8. What are the factors causing communication barriers?
9. Explain the interpersonal communication barrier with an example.
10. what are the measures to overcome barriers in communication?

Answer the following with 50 words:

11. what are the 7C’s of communication ? explain each.
12. Explain the verbal and nonverbal communication.
13. What are the eight parts of speech? Give one example for each.
14. Explain any two main factors of communication barrier.
15. Explain the communication cycle.

Activity Zone:
Observe the shop keeper in a neighbourhood for a day in his sale the product, write about
him/her towards how he shows courtesy towards his/her customer.
Paste the related picture in notebook.