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AspenONE V10-1 Getting Started Guide
AspenONE V10-1 Getting Started Guide
aspenONE® V10.1
V10.1
GETTING STARTED GUIDE
CONTENTS
Welcome to the New Release of aspenONE® Software
We are pleased to provide the V10.1 release of asset optimization
PAGE software for aspenONE Engineering, aspenONE Manufacturing & Supply
Chain and aspenONE Asset Performance Management. Building on
Before You Install . ............................................ 3 the history of AspenTech and our innovation in the process industries,
aspenONE makes it faster and easier to increase capacity, improve
Installing and Upgrading Your Software ....... 6 margins, reduce costs, and become more energy efficient.
In this kit you will find media containing one or more of the
Documentation ................................................. 8 following suites:
1
GETTING STARTED GUIDE
2 3
GETTING STARTED GUIDE
4 5
GETTING STARTED GUIDE
6 7
GETTING STARTED GUIDE
Documentation Note: You must have Adobe Acrobat Reader installed in order to view
and print PDF documentation. You can download the free viewer from
Context sensitive help can be accessed by: the Adobe website at www.adobe.com.
• Clicking the Help button on an application dialog box
• Pressing F1 while in the application
Translated Versions
• Clicking the application Help menu and selecting Help Translated versions for some products will be made available after V10
is initially released.
Additional documents in PDF format can be accessed by:
Refer to the Knowledge Base article 44539 on the support site to see
• Clicking the Documentation link on the product’s start page, start tab,
the latest status on translated versions.
or selecting Documentation from the product’s Help menu. This opens
the Online Documentation Center from which you can view and/or Ensure that you have the latest cumulative patch updates installed for
download the product-specific documents each product prior to installing the language packs.
• Logging onto the AspenTech Support Center site and browsing the
Documentation page
• Downloading documentation from the product-specific pages on the
AspenTech Support Center site
For Aspen Plus, Aspen HYSYS, Aspen EDR and Aspen DMC3
Builder you can access additional documents by:
– Clicking on the link to Exchange on the File menu and then entering a
search string in the search box
– Clicking on the documentation search shortcut on the Resources
ribbon and then entering a search string in the search box or browsing
through the list of published training documents
You will need to establish the AspenTech Support Center credentials in
order to access the Online Documentation Center.
8 9
GETTING STARTED GUIDE
Technical Support Contact Info North America Asia and Pacific Region
Toll-free from U.S., Australia
For the most up-to-date hardware and software requirements that Canada, Mexico 1-800-203224
must be met in order to install AspenTech products, please refer to +1-888-996-7100
China–China Net Comm
the following website: From outside U.S., 10-800-712-2160
Canada, Mexico
https://www.aspentech.com/platform-support/ China–Others
+ 1-781-221-5500
10-800-120-2160
Mexico
For More Information, Technical Support or General Inquiries +52-(55)-3600-7140 Hong Kong
For further information regarding aspenONE software, please register +1-800-933-915
Europe, Middle East,
at our online Support Center https://esupport.aspentech.com for access and Africa* India
to product updates and patches, product training information, and European Support Center +91-20-667-82574
our online Knowledge Base which includes technical tips, applications + 44-(0)-1189226555 India–Reliance and Bharti
examples, known issues, new features, and other informative Russia 800001-6020
resources. Engineering customers can also gain access to valuable +7-495-7821907 Indonesia
support materials, including online training, flowsheet models, and Middle East Support Center +001-803-011-4210
Knowledge Base items via Exchange inside of Aspen Plus®, Aspen +973-1750-2736 Japan
HYSYS® and Aspen Exchanger Design & Rating. 0066-33-132920
South America
If you encounter any difficulties while installing or running our Toll-free from Argentina Korea
software, please contact our technical support by clicking “Submit + 0800-333-0125 00798-14-800-7569
an Incident” at https://esupport.aspentech.com. Regional contact Toll-free from Brazil Malaysia
information is listed on the inside back cover of this brochure or can + 0800-891-0291 +1-800-814135
be obtained by clicking the “Contact Us” link at https://esupport. Brazil New Zealand
aspentech.com. +55-11-3443-6256 +1-0800-443254
If you have any questions about the contents of this package or Toll-free from Venezuela Singapore
+ 0800-100-2410 800-120-5022
general inquiries, contact our Support Center at
esupport@aspentech.com. Taiwan
+00801-13-7953
*Toll-free numbers also available for 15 Thailand
countries in Europe and South Africa. +001-800-12-066-6381
Go to the Support Center website for
complete contact information. Vietnam
120-11037
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GETTING STARTED GUIDE
V9
Worldwide Headquarters
Aspen Technology, Inc.
20 Crosby Drive
Bedford, MA 01730
United States
phone: +1–781–221–6400
fax: +1–781–221–6410
info@aspentech.com
Regional Headquarters
Houston, TX | USA
phone: +1–281–584–1000
São Paulo | Brazil
phone: +55–11–3443–6261
Reading | United Kingdom
phone: +44–(0)–1189–226400
Singapore | Republic of Singapore
phone: +65–6395–3900
Manama | Bahrain
phone: +973–13606–400
For a complete list of offices, please visit
www.aspentech.com/locations
© 2017 Aspen Technology, Inc. AspenTech®, aspenONE®, the Aspen leaf logo, the
aspenONE logo, and OPTIMIZE are trademarks of Aspen Technology, Inc. All rights
reserved. Informatica® and PowerCenter® are registered trademarks of Informatica
Corporation in the United States and jurisdictions throughout the world. All other
trademarks are property of their respective owners. AT-03389
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