Terms and Conditions for the use of the Standard

Chartered Mobile Key (Transaction PIN) service

1. These terms and conditions (“Terms”) apply to and regulate your use of the Standard
Chartered Mobile Key (Transaction PIN) service provided by Standard Chartered Bank
(Pakistan) Limited (hereinafter referred to as the “Bank” or “we” or “us” or “Standard
Chartered”). By undergoing the registration process to use the Standard Chartered
Mobile Key (Transaction PIN) service and/or using the Standard Chartered Mobile Key
(Transaction PIN), you accept and agree to these Terms as may be amended and
updated from time to time. At registration If you do not accept these Terms, of Standard
Chartered Mobile Key, you will not be able to access or use the services.

2. The Standard Chartered Mobile Key (Transaction PIN) service is provided as part of
the Bank’s electronic banking services, and accordingly:

(a) these Terms are in addition to and shall be read with the Client Terms, our
privacy notice as may be published on our website and any other documents
forming part of our banking agreement (and any reference to the terms and
conditions of the Client Terms shall include reference to these Terms) the Client
Terms may be accessed at https://av.sc.com/pk/content/docs/pk-client-terms.pdf

(b) the meaning of key words which apply to the services referred to in these Terms
are explained at the end of these Terms; and

(c) in the event of any conflict or inconsistency, these Terms shall prevail over the
Client Terms in respect to the use of the Standard Chartered Mobile Key
(Transaction PIN) service and to the extent of such conflict or inconsistency.

3. You acknowledge and agree that in order to use the Standard Chartered Mobile Key
(Transaction PIN) service:

(a) you will be required to undergo a registration process using 2FA via SMS and
set up a PIN for your Standard Chartered Mobile Key (Transaction PIN) as a
security code to confirm your identity to access the Bank’s electronic banking
services; and

(b) after you complete the registration process, in order for you to continue to use
the Standard Chartered Mobile Key (Transaction PIN) service (which utilises
Push Notification), you must ensure that Push Notification continues to be
enabled on your mobile device for the Standard Chartered mobile app.
4. If you inform us that the security of your mobile app, your Transaction PIN or security
code has been compromised, or that the electronic equipment which you use to access
any electronic banking services is lost or stolen, we will require you to change the
security code immediately and re-register for the Standard Chartered Mobile Key
(Transaction PIN) service or cease the use of the Standard Chartered Mobile Key
(Transaction PIN) service.

5. You are responsible for:

(a) the security code used to access the Standard Chartered Mobile Key
(Transaction PIN) service; as well as

(b) the security of your mobile device.

(c) By undergoing the registration process to use the Standard Chartered Mobile Key
(Transaction PIN) service and/or using the SC Mobile Key, you accept and agree to these
Terms and Client terms available https://av.sc.com/pk/content/docs/pk-client-terms.pdf You
acknowledge and agree that in order to use the Standard Chartered Mobile Key service:
You will be required to undergo a registration process using 2FA via SMS and set up a PIN
for your SC Mobile Key as a security code to confirm your identity to access the Bank.

6. In addition to and without prejudice to the disclaimers and exclusions of liability in the
Client Terms (as found in the link above):

(a) we do not represent or warrant that the Standard Chartered Mobile Key
(Transaction PIN) service will be accessible at all times, or function with any
electronic equipment, software, infrastructure or other electronic banking
services that we may offer from time to time.

(b) subject to applicable law, we are not liable for any loss you incur in
connection with the use or attempted use of the Standard Chartered Mobile Key
(Transaction PIN) service, or your instructions, or any unauthorised tr ansactions
through or in connection with the Standard Chartered Mobile Key (Transaction
PIN) service; and

(c) you hereby indemnify us from all loss and damage which we may incur in
connection with any improper use of the Standard Chartered Mobile Key
(Transaction PIN) service.
DEFINITIONS

Standard Chartered Mobile Key (Transaction PIN) is a 6-digit PIN set by client which
securely authenticates transactions without the need for (physical)
hard token or One-Time-Passwords via SMS.

Push Notification is a service provided by mobile operating systems through which

the respective app can send a user (who has installed the mobile
app) a notification

2FA is a second (2 nd ) Factor Authentication, sometimes referred to as

two-step verification or dual factor authentication, is a security
process in which the user provides two different authentication
factors to verify themselves to better protect the user's credentials
and authentication.