Statement ID : JIO_AUG_05

Jio Number : 1723569396

Mr. Vikas Rana
Account Number : 800146851319
38 Ground Floor 299140352893
Jio Fibre ID :
Sector - 51 A Sectot 51 A Near Police Colony
Chandigarh Chandigarh Chandigarh 160047 Statement Date : 31-Aug-2021
Statement Time : 12:11:34

Security Deposit : `1000.00

Registered Mobile : +917022544480 | Aadhaar Number : XXXX XXXX 6096 | E-mail : vikas.rana03@gmail.com

Account Usage and Recharge Statement from 01-Aug-2021 to 31-Aug-2021 Refer following pages for details of charges

Amount (`)
1 Plan Recharges 1490.00

2 Usage Charges
Volume / Duration Amount(`)
Premium / ISD Calling 00:00:00 0.00

Data 0.000 GB 0.00

VAS 0 0.00 0.00

3 Add On Packs 0.00

Total Usage Summary

Used Charged Amount (`)

Voice Local 00:00:00 0.00

Voice STD 00:00:00 0.00
Premium / ISD Calling 00:00:00 0.00

Data 18.538 GB 0.00

VAS 0 0.00

4 Other Purchases 0.00

5 Credit & Adjustments 1490.00

Recharge Option

Jio Self Care Jio Store

My Jio & Jio.com

Cash / Credit / Debit Card
Recharge using credit / debit card or net banking Walk into a Jio Store and recharge by cash,
on My Jio App or visit www. Jio.com and click on Credit card or debit card.
Quick recharge. Download the app from Play
Store or App Store

Reach Us
Call 198 / 199 ( from JioFiber Voice Number ) or from 1800-896-9999 (from other networks) | Write to JioFiberCare@jio.com | Manage your world of Jio with MyJio app | Visit www.jio.com

Registered Office: Reliance Jio Infocomm Limited State Office: Reliance Jio Infocomm Limited,
Office-101, Saffron, Nr.Centre Point, Panchwati 5 Rasta, Fortune 2000 Bldg. 3rd floor, Bharat Nagar,
Ambawadi, Ahmedabad-380006, Gujarat, India Bandra Kurla Complex, Bandra (East), Mumbai
CIN: U72900GJ2007PLC105869 400051, India

PAN: AABCI6363G
Page 1 of 2
Mr. Vikas Rana Account Number : 800146851319 Statement Date : 31-Aug-2021

Your Jio Plan Details As On Date : 31-Aug-2021

Current Plan Valid Till

1 JioFiber_1M_1500 - Benefits 06-Apr-22
1. Unlimited Data @ 30 Mbps
2. Unlimited Voice
validity - 30 Days

Important Information

Tariff & Plans FTTH Charges

1. There will be no increase in any tariff item (except ISD) till six months from the
date of your enrolment to the plan. Thereafter, Reliance Jio Infocomm Limited
("RJIL") reserves the right to revise the terms & condition applicable to tariff plans.
2. RJIL reserves the right to vary the penal charge rates periodically, as well as take
recourse to any other action available and considered appropriate, subject to
Telecom Regulatory Authority of India (TRAI) regulations.
3. As per TRAI regulations, tariff is charged basis the duration of the call rounded up
to + / - 1 second, traceable to an appropriate time reference.
4. For billing, usage will be rounded up to the next higher pulse. For example, if you
are on 30 sec/pulse billing plan, a 31sec call will be as 2 pulses. Similarly, if your
data plan is billed on 10 KB/pulse, usage of 11 KB would be billed as 2 pulses.
5. No migration fee is chargeable for changing tariff plan.
6. No charge will be levied for any service without your explicit consent.
7. In case you are on an unlimited data plan, post consumption of your allocated
data limit, you will experience a downgrade in speed as per Fair Usage Policy.
1. Any disagreement on charges levied should be informed within 60 Days failing
which all charges will be considered valid.
2. Itemized statement will be charged `50 per printed copy (Itemized statement
contain the details of all voice calls, VAS charges, data charges, premium rate
services and roaming charges).
Complaints & Services Request
Visit www.jio.com, login with your Jio ID and password; click on 'Service Request' option
under Profile menu to raise a complaint. To track the status of your existing complaint, use
your unique Service Request Number.
You can also call 198 (toll-free) from your Jio number or 1800 896 9999 from other networks to
register your service request / complaint.
You can also do a self-correction by visiting www.jio.com or through the MyJio app.

DND (Do Not Disturb) Service
You can opt for DND if you do not wish to receive any promotional calls.
To activate Full DND call 1909 (from your Jio Fixed line number) or 1800 896 9999
(from other networks), also you can activate DND through MyJio app or www.jio.com.
Appellate Authority
In case you are unsatisfied with the response on a complaint, you can contact the regional
appellate authority with your complaint docket number.
Email: appellate.pb@jio.com, Telephone number: 18008893999
Fax : 18008891211, Address: Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase -
VIII, Mohali, Pin:160071
(Working hours: Mon-Fri, 10:30 am to 6:00 pm)

Page 2 of 2