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net/publication/330536815

Pentingnya Kualitas Pelayanan (Service Quality) dalam Memenuhi Kepuasan

Masyarakat (Society Satisfaction)

Article  in  EFISIENSI - KAJIAN ILMU ADMINISTRASI · March 2015

DOI: 10.21831/efisiensi.v5i2.3850

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Mohammad Zamroni
Universitas Islam Negeri Sunan Kalijaga Yogyakarta
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