DAHBI HOLDING

PROCEDURE
MANUEL

USER département B2C

16/06/2021
 Procedures:

Tache
- visitor reception
N°1

Tache
- the salesperson should give a coupon to the visitor
N°2
Tache - start of prospecting at this time the security guard must be present at the entrance door
to the room
N°3

Tache
N°4 - End of prospecting the security agent take the visitor's coupon and classify them in the
shelf which contains the name of the salesperson
Tache
- the sales representative must complete a form which contains (name, phone number,
N°5
visitor number)
The number of visitors must be compatible with the number of
-

coupons on the shelves this task must be loaded by the

manager
Note: if the number of coupons is lower than the number of
visitors in the form filled in by the sales representative, the
manager must recheck the order of the form

The objective of clarifying the number of visitors to know the level of

productivity of each salesperson and their competence to hook the
customer to sign the contract