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Promoting employee's proenvironmental behavior through green human


resource management practices

Article  in  Corporate Social Responsibility and Environmental Management · October 2018


DOI: 10.1002/csr.1694

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Received: 9 March 2018 Revised: 6 September 2018 Accepted: 16 September 2018
DOI: 10.1002/csr.1694

RESEARCH ARTICLE

Promoting employee's proenvironmental behavior through


green human resource management practices
Bilal Bin Saeed1 | Bilal Afsar2 | Shakir Hafeez1 | Imran Khan1 | Muhammad Tahir1 |
1
Muhammad Asim Afridi

1
Department of Management Sciences,
COMSATS Institute of Information Abstract
Technology, Abbottabad, Pakistan Success of organizational initiatives for environmental sustainability hinges upon
2
Department of Management Sciences,
employees' proenvironmental behaviors. One of the contemporary important chal-
Hazara University, Mansehra, Pakistan
Correspondence
lenges faced by HR professionals is to ensure proper integration of environmental
Bilal Bin Saeed, Department of Management sustainability into human resource policies. The green human resource management
Sciences, COMSATS Institute of Information
Technology, Abbottabad, Pakistan.
(green HRM) has emerged from organizations engaging in practices related to
Email: bilalbinsaeed@ciit.net.pk protection of environment and maintaining ecological balance. The aim of this study
is to examine the effects of green HRM practices (green recruitment and selection,
green training and development, green performance management and appraisal,
green reward and compensation, and green empowerment) on employee's
proenvironmental behavior. Moreover, this study is going to test the mediating effect
of proenvironmental psychological capital and the moderating effect of environmental
knowledge on green HRM practices–proenvironmental behavior. Data from 347
employees working in coal generating, power industry, food, chemical, and pharma-
ceutical industries were collected. Results revealed that green HRM practices
positively affected employee's proenvironmental behavior, and proenvironmental
psychological capital mediated this link. Employee's environmental knowledge
moderated the effect of green HRM practices on proenvironmental behavior.

KEY W ORDS

green empowerment, green HRM, green performance management and appraisal, green
recruitment and selection, green reward and compensation, green training and development,
proenvironmental behavior, psychological capital

1 | I N T RO D U CT I O N proenvironmental initiatives (Zibarras & Coan, 2015; Zsóka, Szerényi,


Széchy, & Kocsis, 2013). Yet the success and, in some cases, the cre-
It is now largely acknowledged that employees play an important part ation of many proenvironmental initiatives implemented at the firm
in the achievement of corporate greening by performing a wide range level rely on employees' proenvironmental behaviors (Robertson &
of proenvironmental behaviors (Lülfs & Hahn, 2013). Despite the Barling, 2013; Vicente‐Molina, Fernández‐Sáinz, & Izagirre‐Olaizola,
growing interest in studying environmental management and its 2013). As such, these behaviors are considered to be important con-
potential benefits to industry, few studies have examined the anteced- tributors to corporate environmental performance (Blok, Wesselink,
ents of employees' proenvironmental behaviors. In the past decades, Studynka, & Kemp, 2015) that have implications not only for the
irreversible climate changes, prevalence of environmental pollution, natural environment but also for organizations (e.g., financial perfor-
and increasing resource scarcity have progressed at an alarming speed. mance) and their members (e.g., leader effectiveness and employee
Organizations around the world are increasingly implementing various job satisfaction; see Norton, Parker, Zacher, & Ashkanasy, 2015).

424 © 2018 John Wiley & Sons, Ltd and ERP Environment wileyonlinelibrary.com/journal/csr Corp Soc Resp Env Ma. 2019;26:424–438.
SAEED ET AL. 425

In recent years, scholars have recognized the importance of waste reduction, social responsibility, and a competitive advantage via
employees' proenvironmental behaviors such that a growing body of continuous learning and development and by embracing environmen-
research has begun to emerge (Norton et al., 2015; Paillé, Chen, Boiral, tal goals and strategies that are fully integrated with the goals and
& Jin, 2014). However, despite the previous literature, numerous strategies of the organization (Renwick et al., 2013).
issues remain misunderstood. In this regard, Dumont, Shen, and Deng HRM has the ability to measure and influence employee environ-
(2017) suggested that one interesting topic to address is the role of ment‐related behavior, attitudes, knowledge, and motivation. Hence,
green human resource management (HRM) practices to enhance organizations can utilize HRM to effectively deliver and implement
employees' proenvironmental behaviors. However, they suggest that environment friendly policies (Guziana & Dobers, 2013; Jabbour
other psychological and personal factors could further explain the et al., 2013). To engender proenvironmental behaviors, commitment
effect of green HRM on proenvironmental behavior. from the management, organizational and supervisor support, and
Although this research provides initial insight into the role of HR practices, are necessary, just like general creativity and innovation
green HRM practices in predicting employees' proenvironmental (Provasnek, Sentic, & Schmid, 2017; Sugita & Takahashi, 2015).
behaviors, a comprehensive understanding of the processes and According to Tang, Chen, Jiang, Paillé, and Jia (2018), green HRM
mechanisms through which green HRM practices affect such behavior refers to HRM practices with the intention to promote environment
is lacking (Dumont et al., 2017). Furthermore, an understanding of the friendly use of resources, which will reinforce the cause of environ-
boundary conditions to the effects of green HRM practices on mental performance in general and will increase employee awareness
employee's proenvironmental behavior has been neglected (Zibarras and commitments on the issues of environmental management in
& Coan, 2015). The goal of our research is to fill these knowledge gaps particular.
by examining the effect of various green HRM practices on Green HRM practices and systems make employees of the organi-
employees' proenvironmental behaviors. It is argued that organiza- zation green for the benefit of individual, society, natural environment,
tional policies and practices, such as HRM, shape employee psycho- and the business (Opatha & Arulrajah, 2014) and ensure environment
logical climate, that is, individuals' perceptions of the work safety (Jabbour & Santos, 2008). Green HRM practices help organiza-
environment (Li, Frenkel, & Sanders, 2011). Consistent with the psy- tions to create green workforce that is able to appreciate and under-
chological climate literature, organizational green HRM practices stand green initiatives. Mishra (2017) asserts that green HRM is
would lead to proenvironmental psychological climate perceptions, implemented throughout the HRM process of planning, recruitment
which are in turn significantly related to proenvironmental behavior. and selection, training and development, and compensation and
We also investigate how environmental knowledge and awareness appraisal, with an aim to maintain green objectives. The emergence
of employees moderate the effect of green HRM practices on of green HRM includes the extent of improving the social (i.e., work‐
employees' proenvironmental behaviors. life balance) and economic well‐being (i.e., sustain profits) beside
awareness toward environmental concern (i.e., reduced wastes). Green
HRM has actually supported the paradigmatic understanding of the
concept of “triple bottom‐line”; that is to say, that green HRM involves
2 | T HE O R E T I CA L B A CK GR O U N D S A N D
practices aligned with the three sustainability pillars of environment,
H Y P O T H E S E S D E V EL O P M EN T
social, and economic balance (Opatha & Arulrajah, 2014) and bring
benefits to the organization in the long run (Mishra, 2017).
2.1 | Green HRM Green HRM denotes the application of environmental manage-
It was in the new millennium era that a proactive corporate response ment principles and theories in the processes, practices, and manage-
to environmental issues emerged “that went beyond pollution ment of human resources (Renwick, Redman, & Maguire 2008). A
preventing and the reduction of environmental harm” (Renwick, supportive work environment characterized by green HR practices
Redman, & Maguire, 2013). And in the contemporary approach, there relate positively with an employee's willingness to create and imple-
is an integration of company goals and environmental goals (Renwick ment environment friendly ideas (Babiak & Trendafilova, 2011;
et al., 2013). Organizations are faced with the need to enhance eco- Evangelinos, Nikolaou, & Leal Filho, 2015). Green HRM implies the
logical and social sustainability and environmental performance (Ardito application of environmental management principles in different activ-
& Dangelico, 2018). The practice of environmental management is ities of HRM that starts with recruitment and goes through perfor-
directly linked to human resources management as the human mance management and appraisal, training and development,
resources constitute the life–blood of the organization and stimulate employment relations, pay and reward, and exit. It has been proposed
the success of its integration with the environmental management that green HRM can be measured by considering its multidimensional
(Jabbour, de Sousa Jabbour, Govindan, Teixeira, & de Souza Freitas, nature (e.g., Renwick et al., 2013). For example, Jabbour, Santos, and
2013). The globally growing concern for environment compels organi- Nagano (2008) argued that improvement in environmental perfor-
zations to adopt green HRM practices, that is, “HRM aspects of green mance depends on making full use of training, teamwork, appraising
management,” to promote employee proenvironmental behavior in the environmental goals, nonfinancial rewards, and organizational cultures.
workplace (Renwick et al., 2013, p. 1). Green HRM is defined by Ren- Studies that consider green HRM's multidimensional nature take into
wick et al. (2013) as “HRM activities, which enhance positive environ- account its diverse‐related dimensions. For example, Perron, Côté,
mental outcomes” (p. 4). Green HRM utilizes human resources in the and Duffy (2006) proposed that green HRM should include environ-
process of applying innovation to achieve environmental performance, mental vision, training, evaluating employees' environmental
426 SAEED ET AL.

performance, and providing reward programs. Renwick et al. (2013) workplace. Green training programs can help employees understand
suggested that selecting, recruiting, training, and developing environ- more about the importance of environmental protection, which makes
mental knowledge can be considered as the constituents of green them more sensitive to environmental control and/or prevention pro-
HRM. cesses, such as collecting data on waste and identifying pollution
sources (Kjaerheim, 2005).
Baumgartner and Winter (2014) found that implementation of
2.2 | Green recruitment and selection corporate environmental practices such as training employees to take
Organizations can attract and choose candidates who will commit to care of the natural environment, increasing environmental awareness,
environmental issues (Jabbour et al., 2008). Green recruitment and and allowing them to enhance their capabilities and self‐efficacy to
selection has been viewed as an important component in green address environmental issues in an effective manner would help
HRM practices (Yusoff & Nejati, 2017). On the basis of the previous employees to adopt responsible environmental behavior in the form
studies (e.g., Renwick et al., 2013), we summarize green recruitment of proenvironmental behaviors. Green training also provides knowl-
and selection in the three aspects of candidates' green awareness, edge management that enables employees to carry out environmental
green employer branding, and green criteria to attract candidates. activities. Training, appraisal system, and rewards help employees to
First, candidates' green awareness is the basic aspect of green recruit- engage in proenvironmental behaviors as a consequence of greater
ment and selection and involves personality factors that enable orga- environmental awareness, autonomous motivation, and strong inten-
nizational environmental goals to be achieved, such as green tion to protect the environment (Dias‐Sardinha & Reijnders, 2001). A
consciousness, conscientiousness, and the agreeableness of candi- report revealed that environmental knowledge and values in China
dates. Employees who are of environmental value have been found are drivers of employees' environmental actions. Through green
to actively enhance their environmental knowledge in the operational knowledge management, employees can receive extensive green
process, which in turn enhances the environmental performance of training, enhancing their knowledge of and skills in environmental pro-
their firms (e.g., Perron et al., 2006). Firms should therefore attract tection and improving their abilities in dealing with complex environ-
and select candidates with green awareness using a series of tests, mental‐management problems (Sammalisto & Brorson, 2008). For
to ensure that all employees are positive about environmental issues. example, through training, employees can gain knowledge of how to
Second, green employer branding refers to an organization's collect data on waste and increase their environmental expertise.
image and reputation related to environmental management, which Green training builds a climate that encourages all employees to
can be formed through green HRM practices (Jackson, Renwick, become involved in environmental initiatives (Kjaerheim, 2005).
Jabbour, & Muller‐Camen, 2011). Job seekers can perceive a good fit Renwick et al. (2013) suggested that integrated training not only
between their own and an organization's values through green includes comprehensive programs but also links them to appraisals
employer branding, and they may feel a sense of pride working for and performance management systems, which is a method of creating
an organization with a good environmental reputation. Job seekers an environmental work climate.
tend to take information about an organization's environmental per-
formance and description as criteria to judge how organizations treat
their employees. Job seekers can also be attracted to organizations
2.4 | Green performance management and appraisal
with positive green signals (Jabbour et al., 2013). From this viewpoint, Green performance management and appraisal comprises a system
therefore, green branding by employers is an effective method of of evaluating activities of employees' performance in the process of
attracting and selecting potential employees who are positive about environmental management (Jabbour et al., 2008). Research has
environmental issues and images. Third, employees should be evalu- focused on specific aspects of green performance management, such
ated and selected based on green criteria. For example, recruiting as delivering feedback and balancing metrics (Jackson et al., 2011;
firms can emphasize environmental aspects in job descriptions and Zibarras & Coan, 2015). It has also been argued that these methods
employee specifications. Questions related to environmental knowl- of measuring green performance management are not effective, as
edge, values, and beliefs can be asked and those employees who per- different organizations have different structural attributes, and
form better in these aspects can be selected (Renwick et al., 2013). resources that use uniform standards across organizations will be
arbitrary (Jasch, 2000; Kuo, Yeh, & Yu, 2012). Organizations need
to identify a systematic method of implementing green performance
2.3 | Green training and development management. Adopting a common green performance management
Green training and development refer to a system of activities that standard is therefore a priority for several types of organizations.
motivate employees to learn environment protection skills and pay Green performance management creates green performance
attention to environmental issues, which is a key in accomplishing indicators to establish a series of green criteria for all members in
environmental objectives (Jabbour, 2011). Training can increase performance appraisals, covering topics such as environmental
employees' awareness, knowledge, and skills in environmental activi- incidents, environmental responsibilities, reduction of carbon
ties (Sammalisto & Brorson, 2008). Green training should be provided emissions, and communicating of environmental concerns and
along with education programs to all members of the organization, not policies.
only those linked with environmental departments. Green training can Hermann, Kroeze, and Jawjit (2007) claimed that for both man-
enhance employees' awareness of proenvironmental activities in the agers and employees, the most important aspect of green
SAEED ET AL. 427

performance management is performance appraisals, which will affect perspective. Renwick et al. (2013) identified five aspects for measuring
the process and effectiveness of subsequent rewards and compensa- green involvement: clear green vision, a green learning climate, various
tion. Clear green performance indicators are therefore indispensable communication channels, offering green practices, and encouraging
in performance management systems. Evaluating managers' green green involvement.
outcomes emphasizes their role in environmental management, which Clear green vision refers to a system of values and symbols that
can lead them to be more responsible for environmental management support environmental management and guides employees to engage
performance. It is necessary to identify green outcomes and encour- in environmental issues (Renwick et al., 2013). A green learning
age managers to be accountable for environmental management per- climate and the various communication channels enable employees
formance. Another way to measure green performance is to deal to be well informed about environmental issues in their workplace. A
with green performance outcomes of members who do not meet envi- mutual learning climate encourages employees to be concerned about
ronmental management indicators or is not compliant with green goals each other's green behavior and awareness. This can create an atmo-
(Jackson et al., 2011). Using these negative measures appropriately sphere of supervision among employees and enhance their awareness
may push employees to behave more environmentally and strive for of environmental issues. Several formal or informal communication
green goals in their future work. channels among employees can spread green culture and also
provide a comfortable context in which they can improve their
proenvironmental behaviors and awareness. Employees can be moti-
2.5 | Green reward and compensation vated to participate in environmental management by offering green
In line with a strategic approach to reward management, green reward activities, such as writing newsletters, developing problem‐solving
and compensation is a system of financial and nonfinancial rewards, groups, or setting up green teams (Vallaster, 2017). Encouraging green
aiming at attracting, retaining, and motivating employees to contribute involvement involves providing employees with opportunities to
to environmental goals (Jabbour et al., 2013). It has been argued that engage in quality improvement and problem solving on environmental
employees may feel more motivated by nonfinancial rewards through issues.
green pay and reward, such as recognition and praise (Jabbour et al.,
2008; Jackson et al., 2011). Incentives and rewards may be more pow-
2.7 | Proenvironmental behavior
erful measures of aligning employees' performance with the firm's
goals than other practices in the HRM system. However, generally, Employee's proenvironmental behavior has been defined as “willing-
most researchers acknowledge that combining monetary and ness to engage in proenvironmental activities” (Scherbaum, Popovich,
nonmonetary rewards is more effective in motivating employees & Finlinson, 2008, p. 827). A number of such activities have been iden-
(Jabbour et al., 2008; Renwick et al., 2013). Nonfinancial rewards tified in the literature such as turning off light while out of office,
should be offered alongside financial incentives, in the form of green printing double side, avoiding usage of disposable cups, helping orga-
travel benefits, green tax, and green recognition. nizations to implement greening strategies, using bicycles to commute,
Green travel benefits include rewards for employees' transport reducing waste, and generating new initiatives to protect the planet
and travel. They can be guided to reduce their carbon footprints and from environmental degradation. Employee's proenvironmental
have greater awareness of environmental protection. Green tax incen- behavior essentially contributes to promote environmental perfor-
tives include exemptions to promote the use of bicycles and a less pol- mance (Vicente‐Molina et al., 2013). The participation of employees
luting car fleet. Financial incentives such as these have been to address environmental issues and engage in proenvironmental
introduced by U.K. companies and have a major effect on employees' behaviors is considered as an effective strategy to become environ-
willingness to protect the environment (Haque, 2017). Green recogni- mentally responsible organization and enhance environmental perfor-
tion entails a system of nonfinancial rewards for employees, such as mance (Djellal & Gallouj, 2016; Kangasniemi, Kallio, & Pietilä, 2014).
company‐wide public recognition, paid vacations, and gift certificates.
These green recognition rewards lead to feelings of pride among col-
2.8 | Green HRM practices and proenvironmental
leagues and more effectively encourage proenvironmental behaviors
(Veleva & Ellenbecker, 2001).
behavior
The HRM behavioral literature suggests that HRM influences organiza-
tional performance through its effect on employee work attitudes and
2.6 | Green empowerment behavior (Becker & Huselid, 2006). Green HRM practices stimulate
Employees can be provided with opportunities to participate in envi- employees' responsible behaviors to preserve the environment (Cherian
ronmental management, which stimulates them to support the pre- & Jacob, 2012). Green HRM practices facilitate green/environmental
vention of pollution and identify environmental opportunities consciousness among employees and refine their behaviors to develop
(Renwick et al., 2013). A great deal of research has shown that proenvironmental attitudes in their personal and work lives. Green
employees' green involvement is crucial in improving the performance HRM promotes environment friendly activities by engaging employees
of environmental management systems, such as reducing waste and in greener activities (Cincera & Krajhanzl, 2013).
pollution in workplaces and making full use of resources (Tseng, Tan, Green HRM practices result in greater efficiencies, lower costs,
& Siriban‐Manalang, 2013). Renwick et al. (2013) highlighted a number and create an atmosphere of better employee relationship, which in
of processes of employee green involvement from an integrated turn helps organizations to operate in an environment friendly manner
428 SAEED ET AL.

(DuBois & Dubois, 2012). Green HRM practices, such as planning cor- to littering, recycling, and conservation behaviors (Boxall et al., 2016).
porate environmental management initiatives/programs/activities, We extend this research to the organizational context to suggest that
setting green targets, goals and responsibilities, making new by forming descriptive norms through psychological climate percep-
employees familiar with greening efforts of the organization and tions, employees feel that proenvironmental behaviors are effective
encourage them to engage in green interpersonal citizenship behavior, and appropriate in the given context. Psychological climate has long
providing regular feedback to the employees or teams to achieve envi- been recognized for its mediating role. According to Burke et al.
ronmental goals or improve their environmental performance, and cre- (2002), employees first perceive and make sense of their work envi-
ating opportunities to the employee to involve and participate in green ronments and then behave accordingly. Consistent with this idea, we
suggestion schemes, are likely to increase employee proenvironmental accord a similar mediating role to proenvironmental psychological cli-
cognition (Renwick et al., 2013). mate to suggest that employees perceive and make sense of their
Tseng et al. (2013) suggest that designing jobs and work settings work environment characteristics by forming climate perceptions that
that encourage employees to learn about the environment and provid- their organizations are environmentally friendly and, consequently,
ing regular and frequent trainings about environmental management behave in environmentally responsible ways.
systems increase an employee's concern and motivation to engage in Perceptions of psychological climate develop as a result of social
proenvironmental behaviors. Nishii, Lepak, and Schneider (2008) interactions through which employees determine the values of organi-
assert that employees perceive their organization's HRM practices as zational practices, policies, processes, and procedures (Beermann,
a determinant of their work attitudes and behaviors. So if an organiza- 2011). Employees observe HRM practices and form perceptions about
tion incorporates greening in its HR policies, employees would display the organizational values (Nishii et al., 2008). This cognitive process
behaviors that resonate and are in accordance with the organization's helps employees to develop their own views about the psychological
green policies. When an organization introduces rewards for innova- climate of the organization. When an organization implements green
tive environmental initiative/performance, employees become moti- HRM practices and procedures, employees perceive organization to
vated to engage in and contribute to green activities (Renwick et al., be environment friendly and value its contributions towards
2013). Green HRM within an organization affects workplace protecting the environment. Hence, proenvironmental psychological
proenvironmental behaviors among employees (Dumont et al., 2017). climate might enhance as a result of organization's green HRM prac-
As such, we developed the following hypotheses: tices. A positive proenvironmental psychological climate is expected
to give a deeper understanding to employees about behaviors that
Hypothesis 1. Green HRM practices (green recruitment
are valued and rewarded in the organization (Norton, Zacher, &
and selection, green training and development, green per-
Ashkanasy, 2014). When an organization values environment and its
formance management and appraisal, green reward and
protection as central to its overall strategy and behaves in an environ-
compensation, and green empowerment) are positively
ment friendly manner, it signals to employees that they are also
related to employee proenvironmental behavior.
expected to behave in environment friendly manner.
Green HRM practices are implemented by organizations that think
beyond pure economic benefits and take into account environmental
2.9 | Proenvironmental psychological climate as a
management systems while making decisions. Such organizations
mediator incorporate green‐related activities in employees' work environment
Organizational climate refers to an employee's shared perceptions and characteristics and devise each function of management keeping in
interpretations of organizational policies, the procedures that translate view greening objectives. Organizational concern for the environment
policies into guidelines, and the practices expected and rewarded by along with its efforts to contribute towards greening seeks employees
the organization (Beermann, 2011). The behavioral HRM literature to engage in proenvironmental behaviors (Renwick et al., 2013). Chou
recognizes that HRM may not directly affect employee behavior; (2014) suggested that if organizations do not implement green policies
rather, its influence is transmitted through various underlying mecha- in their HR practices, employees would perceive their organizations to
nisms (Boxall, Guthrie, & Paauwe, 2016). Environmental psychologists be less socially responsible towards environment and hence their
have acknowledged for a long time that contextual factors can affect proenvironmental psychological climate's perceptions would deterio-
proenvironmental behavior (Beermann, 2011). In the field of organiza- rate. Therefore, organizations should try to make clear to all their stake-
tional behavior, psychological climate is considered to be an important holders in general and employees in particular that from panning job
contextual factor that might influence employees' attitudes and design to evaluating performance, green responsibilities and commit-
behaviors. Psychological climate captures “individual perceptions of ment are embedded in every function, policy, process, and procedure
work environment characteristics or organizations” (Burke, Borucki, of management (Manika, Wells, Gregory‐Smith, & Gentry, 2015).
& Kaufman, 2002, p. 326). Proenvironmental psychological climate Employees become aware of their roles and organizational expecta-
refers to an employee's perceptions and interpretations of organiza- tions towards greening and become more involved in green activities.
tion's policies, procedures, and practices regarding environmental per- Proenvironmental psychological climate is positively related to
formance (Boxall et al., 2016). proenvironmental behavior of employees (Norton et al., 2014). A recent
Research has consistently found that climate is strongly related to study by Norton et al. (2014) found green climate to mediate the effect
employees' behaviors (Schneider, Ehrhart, & Macey, 2013). Within the of corporate environmental policy on employees' proenvironmental
environmental realm, research has shown descriptive norms are linked behaviors. Therefore, we developed the following hypothesis:
SAEED ET AL. 429

Hypothesis 2. Green HRM practices (green recruitment HRM practices leave employees with considerable latitude. The inter-
and selection, green training and development, green per- action of environmental knowledge with green HRM practices is likely
formance management and appraisal, green reward and to strengthen this relationship and increase employees' participation in
compensation, and green empowerment) indirectly influ- environmentally friendly behaviors (Afsar et al., 2016). The social–
ence employee's proenvironmental behavior through the psychological model of Stern, Dietz, and Kalof (1993), which was
mediation of proenvironmental psychological climate. originally based on Schwartz's (1977) norm activation model (NAM),
also assumes that for individuals to exhibit altruistic behavior, it is
essential that they have awareness about the results of performing
2.10 | Moderating effect of environmental
or not performing a behavior in terms of social harm. Indeed, based
knowledge on the NAM, some researchers agree that treating environmental
Environmental knowledge refers to the knowledge and awareness knowledge as a moderator rather than the direct effect plays a better
about environmental issues and solutions (Zsóka et al., 2013). role in the activation process of behaving prosocially (Afsar et al.,
Employee knowledge is found to affect decision making and inten- 2016; Han, Hwang, Kim, & Jung, 2015). When employees are aware
tions. Individuals usually do not make themselves part of the situations of environmental problems, they are more likely to exhibit
about which their knowledge is limited. When they do not know much proenvironmental behaviors. Finally, Schultz and his colleagues,
about a situation, they tend to avoid from such situation. Chan, Hon, referring to NAM, argue that an altruistic behavior is more likely to
Chan, and Okumus (2014) found that those consumers who were occur if the actor is aware of the potential harm to the valued other,
aware of environmental issues and possessed knowledge about prod- and then they finalize that “the relationship between values and
ucts and their effects on the environment, they displayed higher pro- behavior is moderated by awareness of harmful consequences and
pensity to spend money on green products, use organic food, ascription of responsibility” (2005, p. 460).
participate in greening activities, and recycle waste. An individual's Environmental knowledge can lead to understanding and incentiv-
knowledge regarding environmental problems, processes, and solu- izing individuals to behave (or refrain from behaving) in particular
tions increases concern and awareness to play his/her part in ways. It can be learnt from popular media or via specific environmental
protecting the environment (Zsóka et al., 2013). Environmental knowl- training and development resulting in greater understanding of envi-
edge and awareness are the most important aspects of individual envi- ronmental impacts. A self‐report study of managers in China revealed
ronmental awareness. Barr (2007) suggests that when an employee's that environmental knowledge and values are predictors of personal
knowledge regarding waste management, environmental management environmental behaviors (Fryxell & Lo, 2003). According to Cheng
systems, and corporate green policies increases, it is likely to enhance and Wu (2015), if an employee possesses greater degree of knowl-
voluntary proenvironmental behaviors at workplace such as turning off edge about the environment, he/she would exhibit proenvironmental
lights, commuting on bicycles, and avoiding usage of disposable cups. workplace behaviors. Green HRM practices reflect the result of
Afsar, Badir, and Kiani (2016) found that employee's environmental employees' judgments of the organization's proenvironmental knowl-
knowledge affects their intentions to engage in proenvironmental edge. The higher the knowledge an individual has about the environ-
behaviors, and emotional involvement requires a certain degree of ment, the greater the likelihood that the employee would engage in
environmental knowledge and awareness. Figure 1 presents the conservation behaviors (Frick, Kaiser, & Wilson, 2004). Hence, individ-
conceptual framework of this study. ual proenvironmental knowledge will moderate the effect of green
Notwithstanding the evidence that the green HRM practices can HRM on workplace proenvironmental behavior. Therefore, we devel-
lead to proenvironmental behavior, according to its definition, green oped the following hypothesis:

FIGURE 1 Conceptual framework


430 SAEED ET AL.

Hypothesis 3. Environmental knowledge moderates the green training and development [12 items], green performance manage-
effect of Green HRM practices (green recruitment and ment and appraisal [eight items], green reward and compensation [nine
selection, green training and development, green perfor- items], and green empowerment [six items]). Proenvironmental psycho-
mance management and appraisal, green reward and logical climate was measured using five items from Chou (2014). A sam-
compensation, and green empowerment) on employee's ple item is “Engaging in and supporting green and sustainable initiatives
proenvironmental behavior. is important in this organization.” The alpha coefficient was 0.83.
Proenvironmental behavior scale questions were extracted from the
studies conducted by Kaiser, Oerke, and Bogner (2007), Robertson
3 | METHOD and Barling (2013), and Kim, Kim, Han, and Holland (2016). Total items
to measure proenvironmental behavior were 16. Sample items include
3.1 | Participants and procedure “I print double sided whenever possible” and “I take part in environmen-

This cross‐sectional research sought a sample‐frame of employees from tally friendly programs.” The alpha coefficient was 0.82. Environmental

diverse industry sectors (coal generating, power industry, food, chemical, knowledge was measured using nine items from Gatersleben, Steg, and

and pharmaceutical industries). The researchers' interviews with the Vlek (2002) study. The respondents self‐reported the extent of their

general manager, the HR managers, and the environmental and safety knowledge of global environmental issues (anchored on a five Likert

officer revealed that the firms had adopted a range of green HRM poli- scale know nothing about it and know a lot about it). The alpha coefficient

cies and practices. Meetings were scheduled to inform the participants was 0.89. Appendix A presents items of all measures.

about the general purpose of the study, to emphasize confidentiality,


and to distribute questionnaires. All employees were asked to participate
4 | RESULTS
in the research and received questionnaires, which were filled out during
work time and returned via the internal mail system. To minimize the Confirmatory factor analysis was used to validate the developed con-
detrimental effects of method biases (Podsakoff, MacKenzie, Lee, & structs (green recruitment and selection, green training and develop-
Podsakoff, 2003), we introduced a separation between the measures of ment, green performance management and appraisal, green reward
the green HRM, proenvironmental psychological climate, and environ- and compensation, green empowerment, proenvironmental psycho-
mental knowledge. The data were collected in two waves to alleviate logical capital, environmental knowledge, and proenvironmental
the potential common method bias (Podsakoff et al., 2003). behavior). In the testing model for confirmatory factor analysis, all
In the first wave survey (T1), employees provided their demo- factor loadings were significant (p < 0.001). We evaluated model fit
graphic data and the information on green HRM, proenvironmental according to various fit indicators, including the χ2 goodness‐of‐fit test,
psychological climate, environmental knowledge, organizational size, nonnormed fit index (NNFI) comparative fit index (CFI), and root mean
and organizational age. In the second wave survey (T2), conducted square error of approximation (RMSEA). The results for the testing
3 months after T1, supervisors were asked to report on their respec- model were χ2 = 248.33, df = 164, χ2/df = 1.51, NNFI = 0.96, CFI = 0.96,
tive subordinates' proenvironmental behaviors. Supervisors completed and RMSEA = 0.063, which indicated that the model had an acceptable
a separate survey for each of their subordinates at a separate, standard. Composite reliability of eight variables ranged from 0.74 to
prearranged time slot. The researchers subsequently paired the sur- 0.91, which was greater than the standard of 0.6. Similarly, the average
veys by matching the corresponding employee codes on both the variance was extracted for each factor, and the value ranged from 0.43
employee and supervisor surveys; 456 employees participated in the and 0.77, which was either close to or higher than 0.5, claiming conver-
T1 survey. Questionnaires were distributed to supervisors in the T2 gent and discriminant validity of the questionnaire (Karatepe, 2006).
survey, and 347 responses were returned, including 268 (77.2%)
men and 89 (22.8%) women. In terms of length of service, 27% had
4.1 | Descriptive statistics
served for less than 5 years, 48% had served between 5 and 10 years,
and 25% had been in service for over 10 years; 26% were aged from Table 1 presents means, standard deviations, and correlations of all key
18 to 25; 24% were aged from 25 to 32, 29% were aged from 32 to variables. Green training correlated positively with proenvironmental
50; 21% were aged 51 and older. The sample was made up of 36.2% behavior (r = 0.49, p < 0.01) and proenvironmental psychological cli-
managers and 64.8% employees. We tested whether participants from mate (r = 0.53, p < 0.001). All other green HRM practices also corre-
different industry groups differed in terms of their proenvironmental lated positively and significantly with proenvironmental psychological
behaviors. We obtained aggregate scores for each participant at the climate and proenvironmental behavior. Table 1 shows a significant
between‐persons level. Nonparametric Kruskal–Wallis tests showed correlation (r = 0.31, p < 0.01) between proenvironmental psychologi-
there were no significant differences between participants from differ- cal climate and proenvironmental behavior. This finding supports our
ent industries (λ2 = 23.79, df = 23, p = 0.225). hypothesis that proenvironmental psychological climate correlates
positively with proenvironmental behavior.

3.2 | Measures
4.2 | Hypothesis testing
Five green HRM practices were measured using measurement scale of
Jabbour, Santos, and Nagano (2010). Total items to measure green Table 2 presents the results of the hierarchical regression of
HRM practices were 44 (green recruitment and selection [nine items], proenvironmental psychological climate on demographic
SAEED ET AL. 431

TABLE 1 Descriptive statistics

S. No. Variables M (SD) 1 2 3 4 5 6 7 8 9 10 11 12


1 Age 31.74 (5.36) 1
2 Gender 0.64 (0.27) −0.11 1
3 Organizational tenure 4.58 (2.24) 0.03 −0.08 1
4 Education 2.34 (0.59) 0.02 0.04 0.04 1
5 Green recruitment and selection 4.03 (0.21) 0.08 0.07 0.06 0.03 1
6 Green training and development 3.76 (0.28) 0.16* 0.05 0.19* 0.11* 0.24* 1
7 Green performance management and 3.17 (0.31) 0.03 0.11 0.03 0.04 0.16 0.27* 1
appraisal
8 Green reward and compensation 3.84 (0.38) 0.02 0.05 0.06 0.06 0.21 0.25 0.18 1
9 Green empowerment 4.15 (0.12) 0.19* 0.13* 0.01 0.02 0.29* 0.31* 0.26* 0.34* 1
10 Proenvironmental psychological 3.79 (0.42) 0.03 0.02 0.03 0.03 0.35** 0.53*** 0.48* 0.41* 0.22** 1
climate
11 Environmental knowledge 3.56 (0.27) 0.02 0.03 0.13* 0.08 0.19* 0.22* 0.13 0.27 0.17* 0.11 1
12 Proenvironmental behavior 3.89 (0.41) 0.17* 0.07 0.07 0.22* 0.38* 0.49** 0.43* 0.31* 0.31** 0.37* 0.26* 1

*p < 0.05, **p < 0.01, ***p < 0.001 (two‐tailed test).

TABLE 2 Hierarchical regression of perceived organization support on HR practices


Step 1 Step 2
Independent variables B β t B β t

Control variables
Age 0.02 0.07 0.896 0.01 0.02 0.272
Gender −0.11 −0.03 −0.547 −0.19 −0.05 −0.884
Organizational tenure 0.01 0.01 −0.007 −0.01 −0.01 −0.124
Education 0.02 0.03 0.417 0.01 0.01 0.231
Model variables
Green HRM practices
Green recruitment and selection 0.21 0.15 2.426**
Green training 0.39 0.26 2.947***
Green performance management 0.34 0.22 2.132**
Green reward and compensation 0.29 0.21 2.297*
Green empowerment 0.24 0.18 2.165**
Regression statistics
Intercept 3.22 3.239*** 0.79 0.913
R 0.15 0.56
F (df) regression 0.462 (6, 338) 9.342** (9, 335)
Adj. R 2
−0.03 0.27
ΔR2 0.01 0.29
F (df) of ΔR2 0.462 (6, 338) 14.895** (5, 327)

*p < 0.05, **p < 0.01, ***p < 0.001.

characteristics and green HRM practices. Step one of the analysis We also explored the possibility that green HRM practices might
shows that participant demographics have no significant relationship interact in predicting proenvironmental psychological climate. We
to proenvironmental psychological climate. Step 2, however, produced conducted a hierarchical regression testing for two‐way, three‐way,
a significant R2 change, ΔR2 = 0.29, F (5, 327) = 14.895, p < 0.01, and four‐way interactions on proenvironmental psychological climate.
when the green HRM practices variables were entered. Each of the None of these interactions was significant. It appears that the green
green HRM practices was significant in predicting proenvironmental HRM practices we investigated have only an additive effect on
psychological capital. Green training showed the strongest relationship proenvironmental psychological climate. We conducted a mediation
to proenvironmental psychological capital (β = 0.26; t = 2.947; analysis using a bootstrap method recommended by Hayes and
p < 0.001) followed by green performance management (β = 0.22; Preacher (2014). Table 3 shows the decomposition of the effects of
t = 2.132; p < 0.01), green reward and compensation (β = 0.21; green HRM practices on proenvironmental behavior into direct causal
t = 2.297; p < 0.05), green empowerment (β = 0.18; t = 2.165; p < 0.01), effects and indirect causal effects operating through proenvironmental
and green recruitment and selection (β = 0.15; t = 2.426; p < 0.01). psychological capital using a bootstrap analysis technique
432 SAEED ET AL.

TABLE 3 Decomposition of causal effects of green HRM practices and proenvironmental psychological climate predicting proenvironmental
behavior

Total effect on Indirect effect through proenvironmental Direct effect on


Independent variables proenvironmental behavior psychological climate proenvironmental behavior

Green recruitment and selection 0.13** 0.04 0.09


Green training 0.23* 0.09 0.14
Green performance management 0.18** 0.07 0.11
Green reward and compensation 0.19*** 0.03 0.16
Green empowerment 0.15* 0.07 0.08
Proenvironmental psychological climate 0.34***

Note. Table entries are unstandardized B weights obtained from bootstrap analysis. HRM: human resource management.
*p < 0.05, **p < 0.01, ***p < 0.001.

(Hayes & Preacher, 2014). The total effects shown in Table 3 are the Richter, 2006). Simple slope tests were run following Preacher, Curran,
unstandardized B weights obtained for the green HRM practices when and Bauer (2006) procedure. The interaction term of Green Recruit-
they were first introduced into the equation predicting ment and Selection × Environmental Knowledge was positive and sig-
proenvironmental behavior. nificant (γ = 0.11, p < 0.05; see Table 4). The interaction terms of green
The direct effects of the green HRM practices on empowerment (γ = 0.26, p < 0.01), green reward and compensation
proenvironmental behavior are the unstandardized β weights obtained (γ = 0.21, p < 0.01), green performance management (γ = 0.15,
for these variables when proenvironmental psychological capital was p < 0.05), and green training and development (γ = 0.17, p < 0.01), with
entered into the equation. Finally, the indirect effects of the green environmental knowledge were positive and significant, supporting
HRM practices on proenvironmental behavior operating through the moderating effect of environmental knowledge.
proenvironmental psychological capital were computed as the differ-
ence between the total effect and the direct effect of the green
HRM practice. Indirect effects for the independent variables with sig- 5 | DISCUSSION
nificant total effects are considered significant if their 95% confidence
interval does not include 0. In the present research, we developed and tested a model in which
Table 3 shows that each green HRM practice has both direct and green HRM practices were positively related to employees'
indirect effects on proenvironmental behavior. Green recruitment and proenvironmental behaviors, and proenvironmental psychological cli-
selection exert 31% of its effect indirectly through proenvironmental mate mediates and environmental knowledge moderates the relation-
psychological capital, whereas 69% of its effect is direct. Green ship between green HRM practices (green recruitment and selection,
training practices exert 39% of its effect indirectly through green training and development, green performance management and
proenvironmental psychological capital and 61% of its effect directly appraisal, green reward and compensation, and green empowerment)
on proenvironmental behavior. Green performance management prac- and proenvironmental behavior. The hypothesized model was sup-
tices exert 38% of its effect indirectly through proenvironmental psy- ported by the generated findings of the study. Green HRM practices
chological capital and 62% of its effect directly on proenvironmental positively affected employees' proenvironmental behaviors. This find-
behavior. Green empowerment practices exert 47% of its effect ing was in line with the findings of Dumont et al. (2017) showing how
indirectly through proenvironmental psychological capital and 53% proenvironmental behavior of employees was improved in companies
of its effect directly on proenvironmental behavior. with green HRM practices. Because proenvironmental behavior is not
Green reward and compensation practices exert 16% of its effect officially appraised and rewarded, these behaviors are principally
indirectly through proenvironmental psychological capital and 84% of influenced by individual perceptions of organizational green climate
its effect directly on proenvironmental behavior. When the indirect resulting from the adoption of, rather than influenced directly by,
effects of green reward and compensation practices were separated green HRM practices. The past few years have witnessed growing
from its direct effects, neither variance component reached signifi- academic interest in HRM's role in environmental management (Jack-
cance, but its direct effect approached significance (B = 0.16, son & Seo, 2010; Renwick et al., 2013). The present results showed
p < 0.05). Proenvironmental psychological capital demonstrated a that green HRM has an indirect impact, through proenvironmental
direct effect on proenvironmental behavior (B = 0.34, p < 0.001), again psychological climate, on proenvironmental behavior. Despite the
demonstrating support for mediating effect. conceptual linkages between green HRM and proenvironmental
The interaction patterns of green HRM practices and environmen- behavior, insufficient empirical evidence addresses this association.
tal knowledge were estimated by testing the relationship between This study makes several theoretical contributions. First, this
green HRM practices (green recruitment and selection, green training article investigates the factors that drive employees' intentions to
and development, green performance management and compensation, participate in green practices, which are highly important to the
green reward and compensation, and green empowerment) and success of environmental programs (Chan et al., 2014). It also
employee proenvironmental behavior at high (1 SD above the mean) extends the limited literature on employees' motivation related to
and low (1 SD below the mean) values of the moderator (Dawson & proenvironmental behavior (Kim et al., 2016). Second, this paper adds
SAEED ET AL. 433

TABLE 4 Moderation results

Proenvironmental behavior
Variables β t β t β t
Step 1
Age 0.02 0.65 0.01 0.46 0.02 0.62
Education 0.04 1.29 0.03 1.31 0.03 1.37
Gender 0.01 0.48 0.02 0.42 0.03 0.52
Organizational tenure 0.05 0.63 0.03 0.91 0.03 0.85
Step 2
Green recruitment and selection 0.16*** 4.33 0.02 2.12
Green training 0.23** 5.57 0.08 2.42
Green performance management 0.22*** 5.11 0.11 2.07
Green reward and compensation 0.28** 5.32 0.04 2.26
Green empowerment 0.31** 5.94 0.06 3.75
Environmental knowledge 0.18** 3.58 −0.08 −1.77
Step 3
Green recruitment and selection × Environmental knowledge 0.11* 2.54
Green training and development × Environmental knowledge 0.17** 3.06
Green performance management × Environmental knowledge 0.15* 3.14
Green reward and compensation × Environmental knowledge 0.21** 3.41
Green empowerment × Environmental knowledge 0.26** 3.74
F 6.538*** 17.058* 14.887*
R2 at each step 0.08 0.35 0.39
ΔR2 0.27 0.04

*p < 0.05, **p < 0.01, ***p < 0.001.

to the knowledge about employees' proenvironmental behaviors, an practices to effectively and successfully implement organizational
area that requires further attention (Dumont et al., 2017). Third, it green policies.
explores the impact of green HRM practices on individuals' Organizations should incorporate environment friendly behavior
proenvironmental behavior, which has received little attention. The and commitment in their HRM practices. The management should
green HRM narrative is still in its infancy with inferences about its include environment concern in job description and job design and
effect on employee workplace outcomes (Dumont et al., 2017). recruitment messages should have environmental criteria. During
Fourth, proenvironmental psychological climate, which has recently interviews, candidates can be asked environment‐related questions
attracted considerable attention in environmental psychology litera- to know their level of environmental knowledge, awareness, concern,
ture, needs more investigation in organizational settings (Dumont and commitment. Moreover, employees must know their specific
et al., 2017). Fifth, environmental knowledge and awareness is found green targets, goals, and responsibilities. By incorporating corporate
to affect employee's intentions to implement proenvironmental environmental management objectives and targets with the
practices (Safari, Salehzadeh, Panahi, & Abolghasemian, 2018), but performance evaluation system, providing regular feedback to the
this study explores how environmental knowledge and awareness employees to achieve environmental goals or improve their environ-
moderates the effect of green HRM practices on employee's mental performance and including environmental performance as a
proenvironmental behaviors. performance indicator during evaluation, organizations can improve
performance management systems. Another critical aspect to consider
is green training and development. Providing environmental training to
every employee to increase their concern and commitment towards
5.1 | Practical implications
protecting environment is paramount to foster proenvironmental
This study has significant implications for managers promoting attitudes and behaviors among employees. Organizations should
proenvironmental behaviors. Initially, green HRM practices should conduct training needs analyses to identify green training needs of
be integrated into the organization's long‐term strategy for employees. Financial and nonfinancial rewards for employees who
sustainable growth. If organizations wish to encourage environmental displayed good environmental performance would motivate other
behaviors at the individual level, they may benefit from implementing employees to engage in proenvironmental behaviors. Providing
HRM practices directed towards the environment. A growing opportunities to involve and participate in green suggestion schemes
number of researchers (e.g., Dumont et al., 2017; Guerci, Longoni, & and joint consultations for environmental issues problem solving
Luzzini, 2016; Khan, Rasli, & Qureshi, 2017; Nejati, Rabiei, & Jabbour, may also prove effective in enhancing proenvironmental behaviors
2017) have suggested that organizations should adopt green HRM among employees.
434 SAEED ET AL.

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SAEED ET AL. 437

2. Environmental behavior/targets and contributions to environ- 2. Environmental performance is recognized publically (awards,
mental management are assessed and included in performance dinner, and publicity).
indicators/appraisal and recorded. 3. Rewarding employee environmental performance (good/excellent
3. This organization provides regular feedback to the employees or and extraordinary).
teams to achieve environmental goals or improve their environ- 4. Financially rewarding for employee good environmental
mental performance. performance.
4. This organization establishes environmental management 5. Nonfinancially rewarding for employee good environmental
information system and environmental audits. performance.
5. This organization incorporates corporate environmental 6. Introducing rewards for innovative environmental initiative/
management objectives and targets with the performance performance.
evaluation system.
7. Communicating employee environmental excellence.
6. This organization integrates green criteria in appraisals or evaluating
8. Providing incentives to encourage environmentally friendly
employee's job performance according to green‐related criteria.
activities and behaviors (e.g., recycling and waste management).
7. Includes a separate component for progress on greening in the
9. Rewarding for green skills acquisition.
performance feedback interview.

8. This organization introduces or formally evaluates all employees'


green job performance (as far as possible). Green empowerment
1. Recognizing employee as a key stakeholder in environmental
management.

Green training and development 2. Providing opportunities to negotiate with management about
1. Providing environmental training to the organizational members green workplace agreement.
to increase environmental awareness. 3. Introducing green whistle‐blowing and help‐lines.
2. Takes into account the needs of environmental issues when 4. Providing opportunities to the employee to involve and
training requirement are analyzed. participate in green suggestion schemes and joint consultations
3. All training materials are available online for employee to reduce for environmental issues problem solving.
paper cost. 5. Offering workshops or forums for staff to improve environmental
4. Environmental training is a priority when compared to other behavior and exchange their tacit knowledge.
types of company training. 6. Involving employee in formulating environmental strategy.
5. Providing environmental training to the organizational members
(employees and managers) to develop required skills and
knowledge. Environmental knowledge
1. I know about the problem of environmental pollution caused by
6. Providing training to learn or adapt environmental friendly best
chemicals.
practices (e.g., reducing long‐distance business travel and
recycling). 2. I have a good knowledge about the environmental issues.

7. Providing environmental awareness training to create 3. I can see with my own eyes that the environment is deteriorating.
environmental awareness among the workforce. 4. I am aware of how to protect the environment from pollution.
8. Providing environmental education to the workforce. 5. I am aware about climate change.
9. Providing training to the staff to produce green analysis of 6. I know what is clean energy and how to promote it.
workspace.
7. I have knowledge of landfill waste and its hazards.
10. Applying of job rotation to train green managers of the future.
8. I am aware about unsustainable consumption.
11. Conducting training needs analyses to identify green training
9. I know about land degradation and ways to stop it.
needs of employees.
12. Providing opportunities to everybody to be trained on
environmental management aspects. Proenvironmental behavior
1. In an effort to increase my organization's environmental
performance, I make suggestions and bring new ideas
about environmentally friendly practices to environmental
Green reward and compensation
committees.
1. The company offers a nonmonetary and monetary rewards based
on the environmental achievements (sabbatical, leave, gifts, 2. At work, I take part in environmentally friendly programs.
bonuses, cash, premiums, promotion. 3. I share my knowledge about the environment with co‐workers.
438 SAEED ET AL.

4. I suggest new practices that could improve the environmental 14. I fulfill responsibilities specified in my job description in
performance of my organization. environmentally friendly ways.
5. At work, I question practices that are likely to hurt the 15. I perform tasks that are expected of me in environmentally
environment. friendly ways.

6. In my work, I weigh the consequences of my actions before 16. Compared to others at my work, I minimize and recycle waste.
doing something that could affect the environment.
7. At work, I perform environmental tasks that are not required by
my company.
Proenvironmental psychological climate
8. At work, I avoid wasting resources such as electricity or water. 1. Engaging in and supporting green and sustainable initiatives is
9. At work, I take stairs instead of elevators to save energy. important in this organization.
10. At work, I turn off lights when out of office. 2. Saving energy is important.
11. I print double sided whenever possible. 3. Saving water is pivotal.
12. At work, I recycle (e.g., paper, cans, batteries, oil). 4. Reduction in the use of disposable products is critical.

13. I adequately complete assigned duties in environmentally 5. Waste reduction and the control of harmful materials mean a lot
friendly ways. to this organization.

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