1.

A business letter communicates information outside the organization and requires a

salutation.
- A business memo communicates information inside an organization and does not
include a salutation.
- A business email communicates information both inside and outside an organization
and should include a salutation on the first message.

2. From: Head of HR at PT. Jaya Jaya Jaya

To: All Department Staff

Date: Friday, 25th Oct 2022

Subject: Mandatory CPR Training

Please be prepared that there will be mandatory CPR training next Friday at 3pm at
the HR office.

Thank you,

Rizqia Isti Marha Dhea