1.

Describe the inhibitor/s to communication demonstrated on the above

scenario. Answer:

Premature judgments and poor listening skills were identified as communication inhibitors in the
given scenario. If I were an employee, I would talk to my boss whenever it was most convenient for
me. This straightforward inquiry has the potential to build credibility because he is aware of and takes
into account his busy schedule. When we meet him, we will probably have a listener who is more
focused and less distracted, which is another advantage. He should, however, set an example of
effective listening and teamwork as boss. To comprehend and address the issues in their company,
listening is extremely important. Even though he does not fully comprehend and investigate the issue
that a particular employee raised, it is evident that Gill makes his own judgments and jumps to
conclusions in this scenario. The issue of poor listening skills follows. He showed poor listening skills
that no leader or supervisor should have when his employee finally spoke to him about the situation.
He also showed that he didn't care about what other people thought, which shows that he's a closed-
minded boss. The organization's issue becomes more complicated because of his hasty assessment
and poor listening skills. Additionally, it must be addressed and altered as soon as possible.

2. Provide suggestions to Gill on how to become an effective

listener. Answer:

Being an active listener necessitates a great deal of concentration and determination, but Gill ought
to be aware of his obligations. Gill ought to keep an open mind and refrain from jumping to
conclusions that could lead to additional problems. They ought to be aware of how crucial it is for
employees and managers to communicate. You need to know how to ignore distractions if you want
to be an effective listener. We live in a society with so many barriers and are constantly exposed to so
much noise, making it difficult to truly listen. You need to keep your conversation free of distractions
and be open-minded if you want to be a good listener, as listening well can help you communicate
better. Make eye contact with the speaker to ensure that they are heard and demonstrate your
concern for them.