Developing Management Skills

Introduction: The Critical Role of

Management Skills

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 Learning Objectives
1. Introduce the importance of
management skills
2. Identify essential management
skills
3. Explain a learning model for
developing management skills
4. Review the contents of the book

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 The Future is Change!

“Only a few dozen computers will be

needed in the entire world.” Charles
Watson founder of IBM

“The light bulb will never catch on.”

Thomas Edison

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 The Premise of The Text

The development of skills needed to

manage one’s life as well as
relationships with others is a
ceaseless endeavor

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 The Importance of
Management
Research shows that competent
management is the key determinant
to organizational success
– Decreased turnover
– Increased profits
– Greater sales
– Greater stock value per employee

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 Management Skills

Management skills are the

building blocks upon which
effective management rests.

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 Essential Management Skills

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 What are
Management Skills?
• They are behavioral
• They are controllable
• They are developable
• They are interrelated and
overlapping
• They can be contradictory or
paradoxical

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 Things to Remember

• A high IQ alone does not guarantee

success in life and work.
• Management skills can be improved
with the proper balance of conceptual
learning and behavioral practice.

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 The Approach

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 Management vs. Leadership

• The skills that make a good

manager and a good leader are
not the same.
• Today’s organizations need
employees with both sets of skills.

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 Competing Values Framework

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 Contents
Part I: Personal Skills
– Developing Self-Awareness
– Managing Personal Stress
– Solving Problems Analytically and
Creatively
Part II: Interpersonal Skills
– Building Relationships by
Communicating Supportively
– Gaining Power and Influence
– Motivating Other People
– Managing Conflict

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 Contents (Con’t)
Part III: Group Skills
– Empowering and Delegating
– Building Effective Teams and
Teamwork
– Leading Positive Change

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 Supplements
Communication Skills
– Making Oral and Written
Presentations
– Conducting Interviews
– Managing Meetings

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 Contents for Each Chapter

1. Skills Assessment
2. Skill Learning
3. Skill Analysis
4. Skill Practice
5. Skill Application

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 Now to Begin!
We encourage you to practice and
apply the skills discussed in this text
to everyday situations – jobs,
families, friendships, etc.
With conscientious practice,
following the guidelines shown here
will soon become second nature.

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 Copyright Information

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